Food was great! I got the tom yum soup and my husband got the kimchi soup. The tom yum soup wasn't too spicy and had a nice sour taste. The kimchi was sweet. The meat was fresh and seafood was delicious. I wish they had soft tofu though Service was mostly a serving robot. We went on a Wednesday night so it wasn't crowded. I did have to ask for a refill twice but they apologized for forgetting The decorations are so cute. Restaurant looked clean and modern read more

I've been meaning to try this restaurant for a while now. Well my first take is very beautiful decore, so modern and artful. I was excited to see a rolling mechanism that show case food items that you can possibly order with your hot pot. Just note...it's just for display only! Anyhow....we we're handed a pad where you order everything! Even your servers for assistance. Which I kind of felt it to be useless! The cool this is that there is a bot server that will also deliver your orders to you. Well, all you can eat Hot Pot was delicious and food fresh. Honestly it's the experience of it, but I have been to other all you can eat places that have both BBQ & Hot Pot with the same price. But I will look st it as just an experience. read more

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I came here for dinner on a Friday evening about 5:30. I had made reservations online but clearly did not need it as they were not very busy at all. We were sat down immediately. The restaurant was decorated cute but many tables needed to be cleaned so it didn't look very tidy upon entering the restaurant. Neither of us have been before so we needed explanations on how to order. I was very turned off because there was 1 iPad to order from and so we ordered one at a time. Keep in mind it was our first time and we really didn't get a clear explanation of what to do.. thank God we are actually tech literate so we figured it out on our own. It literally took seconds to get the food brought out to us which was good because it was about 10-15 minutes difference between our food coming out. Everything was okay. Just okay. They have a lot of toppings and sauce at the condiments bar up front but it was a bit disorganized and each person in front of us took a while before the person behind them. You end up paying like $36 a person for all you can eat but there's a lot more meats and add ons that cost extra so I'm not sure what they call it that. I will have to stick with my first impression of Hot Pots and stay away. I'm glad I tried them out but will probably not be coming back. read more

I've gone here many times, and went again yesterday because the weather was cool and rainy and I needed some warm soup. Compared to some other hot pot restaurants, this one has a large selection of soup, from meat to vegetarian. I always get the herbal, it feels soothing. I really like the tablet for ordering being available just on the table, so that you can order at will and not need to wait for staff. The ordering tablet includes doing refills and calling staff to the table when you need a physical person. They have a robot deliver some items, while the food runners deliver others. The sauce station has everything you can need to add your own flavor to your food. The decor of the restaurant itself is also modern and cute. Yesterday specifically, I went when they were low-staffed and somehow they still managed to crush it in service, I was thoroughly impressed. It's an excellent spot for a soup and AYCR fix, with you controlling the selections. read more

Urban Hot Pot Chesapeake - Hot Pot Near Me - Chesapeake, Virginia

Interior is spacious and clean. Modern designs and great music! The staff is always so friendly and attentive to us! When we place our order on the iPad, they immediately bring it out. The meat and seafood are always so fresh tasting. The quality on all the ingredients are high. The robot server brings out dessert and drinks! Many different desserts options including authentic Asian desserts! My go to spot for hotpot! Worth the price for all you can eat! read more

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Came here with a friend of mine who absolutely loves hot pot. I had actually never had it before, so I had zero idea what I was in for. But honestly, it turned out to be such a fun and tasty experience! For anyone who hasn't tried it: hot pot is basically a big simmering pot of soup right at your table where you cook all your own food. You pick all your ingredients from soup, veggies, meats, noodles, mushrooms, whatever you want and drop them into the hot broth to cook. It's super customizable and kind of like a mix between soup and DIY cooking right at the table, which is actually a blast once you get the hang of it. We both went with a hot, spicy soup base which was perfect for warming up on a cold day. I threw in broccoli, mushrooms, ribeye, and noodles. The best part is watching everything cook right in front of you and then pulling it out when it's just right. The broth soaks up all those flavors and gets even richer as you go. The flavors were amazing! Really bold and satisfying. The spicy broth was exactly what I needed, and everything we added came out perfectly cooked and delicious. It was warm and cozy, which made the whole thing even better since it felt like the ultimate cold weather meal. I look forward to retuning and trying something completely different! read more

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We had a great time! It was all our first time with this type of meal. The food was great and the servers were very gracious in walking us through the process of ordering. The ambiance was great. read more

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I do not know how much they cost since it was all free This Restaurant is good Their Tom Yum Soup is delicious Everything is delicious although the price is worrying. Although you can still eat over here if you don't care about them. Get the Dinner Menu so you can maximize your money's worth read more

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We enjoyed spectacularly efficient and prompt service with food items coming within 2 minutes of placing the order via the iPad. Clearing the table of our empty plates could have been more attentive, although it improved about halfway through the meal. The sauce bar was clearly labeled with dozens of options. There are many different broths available, plenty of proteins, though I would have preferred leaner cuts of beef. Don't miss the included cold appetizer options and deserts. I thought that someone had spilled fish sauce in the men's room but I found that the issue was that the urinal didn't flush. I'll pass on the fish sauce next visit! read more

One of my favorites in the 757 for AYCE hot pot. I love the contemporary ambiance with the neon lights and robot serving drinks and desserts. The staff has always taken good care of us every time we go. When it is your birthday, they sing with the robot and you get a treat! Portions they serve per order are good for those who want to try variety over quantity. They also have a better selection of Asian desserts to chose from along with standards like cake and ice cream. And best of all, it's in the city of Chesapeake! read more

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I love the food, the service, and the ambience. The quality of the food was good, the broth was delicious, and they were very attentive towards my family, and I! We will be returning! read more

One of the best hotpot places I have been in the Virginia Beach, Norfolk, and Chesapeake Area. It is super clean here. The sauce bar has every single thing you need for your sauce. The waiter is a robot that will bring you your drink order. All of the meats were high quality and the veggies were fresh too. No reservations needed during lunch times, but I recommend making reservations for dinner. They share a whole parking lot with other shops and restaurants on the strip. read more

Urban Hot Pot Chesapeake - Hot Pot Near Me - Chesapeake, Virginia

Talk about an experience! Plenty to eat! Robotice server as needed. Plenty of parking available. Awesome staff! Definitely a chill place to have a girl's luncheon! read more

Urban Hot Pot Chesapeake - Our spread! - Hot Pot Near Me - Chesapeake, Virginia

I was fortunate enough to win a gift card here on IG. I was excited since I had been wanting to check this place out! This is strictly hotpot NOT BBQ, which I'm completely okay with. It's not a large establishment but their use of space is phenomenal and their neon signs and clean & contemporary style is pleasant. All our servers & bussers were kind & helpful. I love that you order from a tablet at your table. It's super convenient and efficient! It's extremely helpful, so you can visualize & keep track of what you've already ordered. The hand sanitizer wipes are an added bonus. Hygiene is key! I attempted to follow some of the sauce recipes listed at the sauce bar. But apparently I don't have a solid grasp of identifying spices & herbs. haha So I did my best by reading the corresponding labels. Tongs are located at the bar for picking up your raw food items once brought to your table. I'm such a little kid when it comes to novelty dining. I'm a sucker for it. The robot had me smiling and cracking up. It serves you drinks and some of your food items. This adds to the dining experience. It even plays music and greets you! The robot is a godsend for those chatty customers, when employees are on a mission. It quickly took off once I tapped the button. But not before saying, Thanks! BYE! Gotta go!! I was seriously bummed out when I found out that the conveyor belt doesn't run until 5pm. I purposely chose dinner time (after 4pm), because that's when the conveyor belt is in use. Fortunately, We still had time when 5pm rolled around. Super silly, I know but I really enjoyed watching the small plates of various hot pot items pass our table ready for picking. Although, I didn't grab anything from it. I'm not very adventurous when it comes to food. (I need to make more effort.) An assortment of desserts are included with the price, some items are an additional charge. It will list the price if there is one. Same goes for specialty hotpot items. Overall, it was a lovely experience. I really love the robot and conveyor belt. Service was quick & efficient! The tablets are a great idea, as well as the robot. Human servers are there to help as well! They have a nice variety of hot pot items both meat & veggie wise, in addition to cooked cold dishes. Although there was a minor hiccup or two with placing orders it didn't spoil our experience. Our ice cream order didn't arrive, so we just placed it again. We couldn't delete an additional charge item that my sister accidentally clicked. So we called for human assistance via the tablet and he rectified it. The delete button sometimes gets stuck. He was very kind! *Prices are $23.99 +tax LUNCH HRS (12pm-4pm) *$31.99 + tax DINNER HRS (after 4pm -10pm or close) *10% ACTIVE MILITARY DISCOUNT ONLY (MON-THURS) EXCEPT OFF DRINKS During prime hours (FRI-SUN), I suggest getting on their waitlist/reservations on YELP. read more

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In the area for the a couple days and found this gem. Hotpot with a conveyor belt! Inside ambience is bright with neon lights. Experience was stellar. Service was really good. Sauce selection was vast as was the selection of ingredients. Order from an iPad, but also have the option to try different things in smaller portions from the conveyor belt. Lots of options for broth bases as well. I had the Tom Yum, others at my table had the miso, vegetable and spicy bases. All were delish. The portions that come out are on the small side so order more. 90 minute time limit went a bit quick for 4 of us but we had a great time and everything was really tasty. Definitely a great place for Hotpot. read more

When my friend suggested this after a weekend meditation I was totally down. I'm loving savory soups and curries right now and wanted to have my drinks served by a robot waiter. Haha. It's in a new strip mall near Aldi and is in a great location near the new Dollar store HQ where some great restaurants have been added. Plenty of parking and gorgeous updated restrooms here with a modern look and some cute neon lights inside for insta moments. The concept is like Melting Pot where they bring you a base in a pot and you cook it at your own table by adding in as much or as little of the ingredients as you'd like. They have a sauce bar where you can make your own sauces out of dozens of potential ingredients all ready for you with some suggested recipes on the wall. Think oils and scallions and garlic and hot pepper flakes. On weekends you pay dinner prices but this also means you get more premium add-in proteins like steak and shrimp. Delicious! Everything basic is included like all the veggies, appetizers and meats. Hostess/servers will greet you and explain the process if you have any questions - then you're free to order on the iPad as you wish and it will be promptly brought out for you. You can always even order for someone to stop by on the iPad and they'll come to the table if you have questions. Loved it. My soup was great and a few desserts were included. You can order premium not included items like crab legs and matcha cheesecake but really everything you need is included in the set fee so it's all up to you! For drinks you'll get hot tea or water with lemon or pay for soda and Thai teas. read more

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The food was just okay, and the meat was noticeably tough. More concerning was the cleanliness. The booth I sat in was dirty, and the conveyor belt setup was extremely dusty. The napkins disintegrated while I was using them, leaving debris on my clothes. Overall, this was not the experience I expected. read more

Food is great, experience is awesome, service is great. One is preventing from giving them a 5 star, is they it's a tab expensive.

We loved the whole experience, I especially loved all the choices of veggies/meat that were included in the price. So much to choose from and all fresh! Tom Yum was our fave, and I was thrilled to see lotus root and taro as options, including the marinated shrimp! Absolutely delicious. My kids really enjoyed the conveyor belt options. Service was great, there was always someone available to ask questions. Very nice restaurant and vibe! We will be back for sure! read more

Urban Hot Pot Chesapeake - Tom yum, Miso broths with lots of veggies, meats and dumplings to cook! - Hot Pot Near Me - Chesapeake, Virginia

My absolute favorite place in Chesapeake VA. Just down the street from my house. This is where you will catch me on a random Tuesday or Wednesday. This gem of a restaurant is unique in its own way from other hot pot places. You start off first ordering on a tablet. This includes your broth, veggies, meat, sides, and of course your drinks. After you submit the order, shortly after the robot servant will bring you your drinks. Which is so jarring at first! But it's pretty fun after you start to watch it go around the dining area delivering people's drinks. After that while you are waiting you could go to the sauce bar and grab your condiments. You could get a bowl of hoisin sauce, siracha, soy sauce, or even my favorite: boom boom sauce. Which is like a sweet and spicy sort of mayonnaise based sauce. After they deliver the pot of broth for you and your compadres they set the dial to high on the stove in front of you. When they deliver the veggies, meats, and sides you can start cookin! Yes, you will have to cook the foods all by yourself. So if you're not willing to put in some work this place may not be for you. But it's real easy! I like it better this way since I can take the food right from the pot when it's ready. My preference is the Tom Yum broth, egg noodles, tofu, and pork belly to start off, with an assortment of veggies. This combo is the most satisfying to me. Especially after cooking the pork belly in Tom yum broth then dipping it in the boom boom sauce. So tasty! You can reorder more if you're really feeling hungry. They only charge you per person. So most items on the menu don't have a limit. With the exception of a few premium items and drinks. My apologies, I could go on and on about how much me and my wife love this place. But this gives you an idea of what to expect and how to start off especially if you're on the fence about this kind of restaurant. Don't overthink it. Just go! read more

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Amazing food! Quick and friendly service. And the environment was filled with good vibes and good music. read more

Urban Hot Pot Chesapeake - Crawfish - Hot Pot Near Me - Chesapeake, Virginia

Went here on a date night. My wife had never been to a hotpot place. And honestly, last one I went to had the hotpot and grill. This was a bit new to me and I'm glad we went. When you sit down, there's a rotating conveyor belt of food that randomly passes you. Feel free to grab whatever you want as part of your meal. Just be ready as if you find something you like, you'll find yourself spontaneously grabbing it almost every time it passes. Makes you full real quick. =) But seriously, the menu is quite extensive and the sauce bar even more. There's no combination of sauce that couldn't be invented at that bar. Overall, a big win for the area and would definitely come back again. Food Taste: 5 Overall Service: 5 Value of food to cost: 5 Facility: 5 Ambiance: Hot pot with a modern touch. Almost industrial feeling, but not quite. Repeat customer: yes Dog Friendly: no read more

First time at a hot pot, the confusion was real. Showed up on a Tuesday, a bit after dinner started. It's an $8 difference from lunch to dinner, but you get more choices of meat to pick from. We were greeted and given a brief run down of how things works. The host showed us how to order using their iPad system, explained what was included and what was not, then directed us to the sauce bar when we were ready. Honestly I was overwhelmed, and confused for a while. We all ordered but when things came out, nothing was 'labeled' and we ended up getting extra items we hadn't ordered. So we all were sitting there confused looking at each other. Super glad an employee was at the next table over, and we asked her what was what when she had a moment. As you eat you can order more meat, veggies, drinks, desserts, and their little extras. We had a party of 4. It was a little frustrating, for example, we would order 2 sides of dumplings for us all to share, but they'd bring out 4 dumplings total (sometimes 6). They also had their conveyor belt going, with other little items you could grab. I am not adventurous with playing is it intestines or something else, and because nothing was labeled, I did not partake lol. Over all it was quite a nice experience. It was fun getting to cook my own food, make dipping sauces (I used their recommendations they had listed) and just trying something new. I loved that I wasn't bloated or feeling like I was going to burst after. We're adding this to our date night (okay probably for lunch lol) ideas for down the road. read more

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Growing up in Asia and among many Asian cultures as an American I always get excited when something authentic comes into our area. Every Asian culture has their own version of hot pot just about and Urban Hotpot shares that diversity within their menu. Everything is customizable in every step of the way so if you're not too sure or are new to Asian cuisine's experiencing this is a good start. I enjoy the fact that it's pretty much all you can eat so the opportunity to venture as far as you want is accessible. The staff is friendly and helps understand how to dine hotpot style for those who are new to it. I can't wait until our next visit because it's a hit for me every single time! read more

Urban Hot Pot Chesapeake - Asian dessert items. Perfect because they're not too sweet. - Hot Pot Near Me - Chesapeake, Virginia

This is definitely my favorite Hot Pot in the Area. I am from Virginia Beach and I do not mind driving here. Whenbthey first opened i think i was here weekly. Its just soooooooo good! There is Quality in the meat + lots of veggie and seafood options! I like how there's lots of broth options too! I enjoy coming here with my friends as it's perfect for sharing :) Customer service is always at its best and Workers are always attentive even when it gets busy! As for the Ambiance: 5/5 Very large, clean, and cute space! And let me tell you about the ventilation, its amazing. If theres one thing i don't like, it's smelling like the food from where you ate and trust me you wont have that issue here. So if youre looking for quality and the best Hot Pot, its definitely Urban Hot Pot! Haidilao Hot Pot Century City Haidilao Hot Pot Century City read more

I was so excited to hear that Urban Hot Pot opened in our area! I'm used to the ones in Maryland and I loved it and I loved this location even more. Firstly, the restaurant is well kept - employees often cleaning the sauce bar frequently! Normally, sauce bars at hot pot restaurants are messy due to the nature of sauces being everywhere. Awesome job! Food was great..I really enjoyed the cold dish tripe, various beef cuts, and tendons! I liked it so much I'm going again soon. I just wish it wasn't in Chesapeake..and instead in Norfolk and Virginia Beach area. One recommendation would be - one more scoop of ice cream please..single scoop doesn't cut it! Also, maybe tone down the EDM a tad bit. read more

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Poor service. Only saw a person that sat us. Everything else seems to be done by a robot or conveyor belt. Being our first time we were told to scan a QR code to get a sample of the bases. QR code didn't work. My question is why wouldn't you just bring it to us? Probably because I need to sign up for spam to get there. The Price at $33 is quite steep for what they offer. Just go to Pho and get a large for less than $20. Sure it's not all you can eat, but let's be honest. Most are not eating much more than the equivalent of a large pho. The options are nice I guess, but the iPad ordering leaves a bit to be desired. I didn't see any suggestions of combinations or anything like that. It was all just guessing really. That said after about 20 minutes of waiting and not getting any help and our order not arriving (maybe we did something wrong?) we just left. To sum up, poor service and overpriced. read more

Super great service and the staff are awesome too. It was our very first time EVER eating hot pot and first time at this restaurant. The staff were perfectly wonderful explaining everything. Such a great experience I wish I could give more than 5 stars. Each of us got to choose our very own broth as each of us had our very own hot pot. You get to order exactly what you want from the IPad . As soon as you order the ROBOT (Yes I said ROBOT) brings your drinks. Super cool because not only is a ROBOT serving you your drinks it also plays some happy music as it is delivering your drinks. Everything came quickly and everything was super fresh. Everything is so custom to your individual wants and needs from the broth, drinks, meat, veggies, noodles and the list goes on and on. OH Yeah super cool sauce bar too. If your not familiar with the sauce part I recommend doing what I did and looked up some YouTube videos on how to make hot pot dipping sauce. With my group of 5 people. We all enjoyed making the sauce and all the sauces we made were completely different. read more

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Came here for our anniversary dinner. I really wasn't impressed. The staff was very friendly and informative, giving helpful instructions. Even making recommendations. Ordering is done from a tablet, so if you're unfamiliar, let them help. Just about everything we ordered was bland and flavorless. For $35 a person I was really disappointed with how dull the food was. So y'know $100 evening for two bowls of soup basically. Could've made stove top ramen that was better. They have a robot that brings out drinks etc. Also, there is a conveyor belt that tracks the center of the restaurant that constantly has frozen al la carte items for you to grab and try. It should go without saying, but for those that don't know how hot pot works, you should do your research first. You have to cook your own food, which is cool. But don't go in thinking you're being served cooked food. Everything arrives frozen for you to cook in your broth pot. Experience was cool, but the food sucks and isn't worth the price. Will not be returning. read more

On cold nights I need a nice serving of hot pot filled with tons of bike choy, seafood and mushrooms with a side of kimchi. Urban Hot Pot has arrived in the Hampton Roads area and offering unlimited proteins, veggies and any sauce concoction that you can create for under $40 per person. Included in that reasonable price is dessert which ranges from ice cream to ice jelly. read more

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This restaurant opened recently so we gave it a try. Note that the hours on yelp need to be updated because they are open to lunch too (Chesapeake: Sun-Thurs: 12pm-10pm, Fri-Sat: 1pm-11pm) We got there and was immediately greeted even once we opened the first door. Loved the decor and vibe inside. It's so modern and clean. There's a conveyor belt that gives you different options from the menu so you can try instead of waiting to place an order. They also have a robot that helps bring drinks and food to you. Very cool and futuristic, the robot was able to bring us our drinks. They also have an iPad so you can order food and don't have to wait for the servers to keep taking you food orders. Very efficient and fast, other restaurants need to incorporate this concept too!! We started our orders with original, miso and Tom yum soup based and then ordered a bunch of veggies and meats. While waiting we went to the sauce bar and started to make our own sauce concoctions. When we got back to our table orders started coming in and we turned our stoves on to begin. Everything was sooo good. The soup base was flavorful all the toppings - veggies, meats were all fresh and cooked fast. We all loved this place!!! They also provide desserts so we ordered about one of each to try at first. We all loved the coconut sago so don't miss out on that dessert. We had to order seconds!! It wasn't overly sweet and it was nice and refreshing, so very addicting. We will be back again and I see us becoming regulars. Pls open one in va beach as well!!! read more

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We used to go to another hotpot in the area and not sure how I missed this one! But I can hands down say, this is now our favorite hotpot spot! My family came for my birthday and were Instantly impressed by the cleanliness and nice modern aesthetic! We loved the ease of ordering on the iPad and the servers were all pleasant and helped us, being first timers there. So there is no bbq; it's all hotpot. My daughter wasn't sure if she'd like it because she likes bbq. But she ended up loving this place for many reasons... mainly the desserts and the robot! The robot was pretty fun, I admit! The conveyor belt is neat but not accessible at every table. However, this really is not an issue because they're all things that can be ordered on the iPad at the table. But it's a novelty that's fun the first time. I ordered the widely recommended tom yum broth, and it was a great choice. I loved it! While you have to pay extra for crab legs here (unlike the other hotpot place), this place still ended up my preferred location. The meats were really fresh and good, and the veggies were in decent portions and also very fresh. I like getting baby bok choy, enoki mushroom, dried mushroom, pumpkin, sprouts, sweet potato. The dumplings are great too! I like to make my own sauce combo of just chili oil, vinegar, sesame oil, scallions, garlic, soy sauce and/or oyster sauce, and salt. The sauce area is kind of small, but it's fine; you're not spending much time there. We really enjoy the rotating Asian cakes of the day. Like many Asian desserts, they are not overly sweet, which I like. The portions are small, as are the ice creams, but you can keep ordering more if you like. I love the coconut sago dessert! It's just so refreshing. It's basically tapioca and taro in a sweet coconut milk, and served cold. Although there could be more tapioca in it, I could eat multiple of these! (And I do!) I now just make it myself at home though. Definitely recommend asking them to do a birthday surprise for anyone with a birthday! I don't usually like these things, but they were just so fun and cute! They held lit up "happy birthday" signs, one dressed as a bear, and brought a multi cake (remember they're small sizes so it was a normal slice size now! ) with a candle. It was really nice! We liked it so much we came back for Mother's Day a few days later!! And the best was, they were giving away a cute crossbody pouch to all Mothers that weekend ! Nothing really bad. Sometimes an order doesn't go through or is delayed but no biggie... just be patient or reorder it (if it's included!). Will definitely be returning many more times for sure! read more

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I wanted to like this place; I did. But in an effort to create an ambiance that was this swank, upscale, tech savvy establishment(and it's all those things), it's lacking the human interaction. It just felt impersonal. You order from an iPad; your food is delivered by a robotic shelf. I wanted to know WHAT was in the soup base because there is only a picture on the iPad. It does not tell you what's in it--just the name. You just have to guess based on a pic on the app. There is a button on the iPad you can ask an actual server to come to your table. He wasn't sure of the contents but he was very willing to go ask. Having been to other HOT POT places, the choices of veggies and meats are almost limitless. Not here. Yes you get a variety, but it was only a few selections. But again, once you have gone to a HOT POT that has so much, you anticipate that same concept is standard. It's almost "tapas" like. Order quail eggs, you get 2. Order potatoes, you get three slices. Because it was Sunday, the price was automatically the dinner price ($32 each), and that included the "after 4PM" options like crab. Cooking a whole crab (well, let me be honest you get a whole crab CUT IN HALF) in soup is not exactly the best way to cook a crab. We ordered an eclectic array and it's not enough to share; it's almost like the servings they bring is just for one soup base. Again, it's not like that at other HOT POT places. Yes, you could order more, however. The buffet at the front was designed for you to pick your spices. I did like they offered suggestions on a chalkboard that allowed you to create certain flavors. There is a conveyor belt right down the center of the restaurant and random items slide along. It's pretty cool except nothing is labeled. If you are adventurous and don't mind trying unknown items, then this could be your thing. I am not that adventurous, so I didn't pick anything up. The concept of this restaurant is interesting. If I want to show someone a creative evening, I would return. My family, however expects more when we HOT POT. read more

Urban Hot Pot Chesapeake - What they brought out was NOT this color--is was more milky looking like another soup base on the menu. - Hot Pot Near Me - Chesapeake, Virginia

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If you are looking for some Hot Pot, I would highly recommend trying this modern and elegant spot. The service here is quick and impeccable! We made reservations through Yelp and were seated upon arrival. The employees are all very nice and will take their time to help first timers at this location (like us). The food selection and the sauce bar are vast and all very good. On top of that, the employees will constantly check up on you to ensure your soup bases and drinks are always filled. The coolest part of this experience was the conveyor belt in which you may grab food items from and the robot which assists in bringing you your drinks and sometimes part of your order! Overall, we are very pleased with Urban Hot Pot and we are surely to come back! read more

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Checked out the new spot on a Friday and was surprisingly sat right away. Love the ambiance and aesthetics which was very modern and clean. You order on the iPad at your table and can also use the iPad to get your check. Thought that option was cool because other locations we try to flag down our waiters. They were very prompt when bringing out our food. We tried our go to beef and pork meats and veggies which were great and the soup base I tried was original. I also loved the ability to choose desserts too. Although, Josh we had more options, it was great that they did offer it. Will definitely return. read more

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We were in a late night prowl for Hot Pot and stumbled across this place. Besides the cool decor the thing that draws people into this place is the use of technology! They have a robot that brings your food and drinks to the table. They also have a conveyor belt with food items that you can grab off it as you dine. They also have a really cool sauce bar where you can make your own sauce concoction to put into your hot pot! Overall the service was good, the food was served fast and we had a great time!! Check it out!! read more

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The restaurant has beautiful décor and great service. However, there were quite a few children during my visit, and the noise made the dining experience a bit less relaxing. read more

If you have never been to Hot Pot, I would highly recommend trying Urban! The service here is impeccable. When I say they are attentive and are really fast, it would be an understatement. I've been here a couple of times and the employees are very nice and always willing to help first timers. We constantly were being checked up on and making sure our soup bases were filled and our waters were good. When you enter you are immediately sat down, and once you start ordering from the iPad, no more than 3 minutes all of your food items start to come out. They have a sauce bar and a robot that will bring drinks, ice cream, and desserts to you My favorite are the pork dumplings. I honestly could and would eat hundreds of them. The meat cooks while in the soup base. It takes about 10 seconds to cook and then you can eat! You can order as much as you want, and the employees will bring it out FAST. The ambiance is very much modern. They play a lot of K-Pop music which is a plus for my husband. Overall, I am very pleased with Urban. We will be making this one of our recurring dates! read more

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Good hot pot, good service and reasonably priced for all you can eat. Will go back again. Restaurant could be a little cleaner. Had a spill when we got there and when we left it still was not cleaned up. read more

We decided to try this hot pot establishment after debating between this and 757 in Chesapeake. We made reservations through Yelp, which was easy. We notified the person at the door when we arrived and were seated upon arrival. The waitress explained everything, as it was our first time eating there. The food was all very good and the service was quick. Bonus points for having a robot bring you the drink. My only knock is the price. It was a little more expensive than I thought it was going to be. For two of us having the regular dinner service and one bottle of soju (375ml) it was a little over $80. Again, the food was good, the service was good, and it was a very energetic atmosphere. read more

Urban Hot Pot Chesapeake - Conveyor belt with plates - Hot Pot Near Me - Chesapeake, Virginia

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