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    Subway

    4.0 (2 reviews)
    InexpensiveSandwiches, Fast Food
    Open 9:00 am - 10:00 pm
    Updated 3 weeks ago

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    Jimmy John's

    Jimmy John's

    3.0
    (18 reviews)
    4.2 mi
    $

    We ordered sandwiches for a large group for a lunch gathering. We specifically asked to have…read morelettuce/tomato on the side to keep the bread from getting soggy. My wife then went to the restaurant the day before to confirm and once again instructed to place L/T on the side. My son picked them up and we found that the lettuce/tomato was already on. We were instructed to pick them up at 11am and we were going to refrigerate until the 1pm lunch. We called to ask if they could remake and they agreed to do so. My son once again drove 20 min down there but they would not give him the remakes without him bringing back the wrongly made order. We were not told that or we would have gladly done so and not waisted a total 40 min drive for my son. I then had to make the same drive again with the previously made incorrect order. The mistake shouldn't have happened but it did. I accept that but my big complaint is with the manager on duty. He lied to me twice in about 30 sec. First he said that when my wife ordered she didn't specify on the side. ( she went down in person so they didn't mess it up which they managed to do anyway) Second he said that she was told to bring back the old sandwiches to get the new ones. He absolutely did not mention that. I can't stand a liar!! The right thing for him to do was to give my son the correctly made order and accept/ admit that it was their mistake. I should not have had to also make that drive to return some now soggy sandwiches. By not doing they lost my future business and also the group we were feeding. The rest of the employees were nice and apologetic to my son and myself which was appreciated. The manager could certainly learn from them. The customer is always right is not what I believe. But if you messed up and they are right you should certainly go over and above to keep their business

    This is one of my favorite places for sub sandwiches in the Ashland area. Everything is made fresh…read morewhen you order it, the toppings are always fresh tasting and they put a lot on their sandwiches. I always get my food quickly and the order has always been right. The dining area is always clean and neat. I know Jimmy John's is a chain but this particular location seems a step above some of the others I have eaten at.

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    The menu board at Jimmy John's
    The menu board at Jimmy John's
    Menu at Jimmy John's
    Menu at Jimmy John's
    Jimmy John's

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    Subway - sandwiches - Updated July 2026

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