The quality of service has gone from excellent to far below par. I hate it when businesses do this…read moreand I waited a month before posting to see if there would be a change. Unfortunately, there was a change but for the worst. Each time I visit I pay for sauces I don't receive. That is a form of theft. You guys want to charge for sauces then your employees need to hand them out. In addition, if I order a happy meal there is a 50/50 chance I will not receive the drink with it. If I ask for "no pickles" or "mustard"-which I have to pay for- or any changes there is a higher probability of not receiving my meal as ordered than as ordered. Right now, you guys owe me about 10 sauces from different visits, 3 happy meal drinks, and .20 cents times 5 for each time I didn't receive mustard on my burger. On top of all this the overall vibe I get from employees, mainly those walking food out to the car stalls, is annoyance. Let me explain, your employees come out to the car and practically throw the food at me. This started a few months ago. They're in such a rush and so desperate to give you your food that it leaves you feeling like not returning. I will avoid this McDonalds until management makes changes. This is ridiculous and completely unnecessary. Management and franchise owner take note. We are in a recession and this behavior will not help. You guys use to be such a good location. What happened?

Food: The food at this mcdonalds is so yummy, especially the $6 meal deal!…read moreService: The service at this mcdonalds is good but not good at the same time, alot of times they forget to put items in the bag. Like yesterday November 10th 2025 Monday, they charged us $30 for the order but did not put the milk shake!! Ambiance: The ambiance of keaau hawaii mcdonalds is good and clean!

I really enjoy their garlic chicken. The mini plate is more than enough for me. I never finish…read moreit. The staff member (I told myself to remember her name but of course I forgot) was so friendly and attentive. There was a mildly rude customer there waiting for her food trying to speak with me about the wait and the staff just smiled and continued to be polite to everyone. I'm not sure how long the other customer waited but we called in our order and showed up before the time they said it would be ready and within a couple minutes of paying it was ready. The restaurant was clean and tidy. Will definitely be back.

Before arriving to Hawaii, we found on Reddit post that most people recommended coming here for…read moretheir Loco Moco. My boyfriend and I had finished a few small hikes at Hawaii Volcano National Park and decided to stop here for a late lunch before heading back towards the Kona side. We found that the restaurant was poorly ventilated as it was hot and the doors were just kept open, and the wait for the food was a long time. There were a few other people before us who had been waiting for their food as well, and by the time it was our turn it was already 45 minutes to 1 hour. The Loco Moco was not what I had expected, the hamburger patties were dry and there wasn't anything that stood out flavor-wise. The macaroni salad was okay, but we both agreed that L&L tasted better. We also got a spam musubi, but it did not taste as good as other musubis, there was just too much rice and the spam lacked seasoning and sauce. Overall, this was not worth the wait, they have other items on their menu that you could try, but expect to wait for a lot longer than usual just to get your food.

Made a day trip from Oʻahu to the Big Island and had to stop at Cafe 100 -- home of the original…read moreloco moco. As a born-and-raised local, rice, gravy, and eggs will win me over every time, and I really wanted to love this place for the history alone. I'll be honest though -- the hype set the bar high, and I left a little let down. The regular loco moco was just okay. The hamburger patty tasted pre-made or frozen, though the gravy was solid (thank goodness). The beef stew also tasted pre-made and was lighter on the tomato flavor than I prefer. I ordered the steak as well (around $30), and it came out very well done. On the positive side, they offer a ton of plate lunch options, the space is extremely well kept for a local diner, and there's plenty of parking. It's covered outdoor seating only, but it's comfortable and clean. What surprised me most was the lack of visible history. I expected to see more storytelling about the loco moco origins -- photos, signage, staff sharing pride in it -- something that really leaned into that legacy. It felt a little missing. Still glad I tried it for the experience, but for me, it didn't quite live up to the legendary reputation.

I planned for my husband and I to grab a quick bite at Cafe 100 before leaving Hilo. With more than…read more2000 reviews on Google and 30 varieties of loco moco, it was hard to ignore. Cafe 100 is a casual, local spot with window (staff) or kiosk (automated) ordering and plenty of semi-outdoor seating (i.e., you are technically inside and covered, but you can still feel the heat from outside). I will admit the menu felt a bit overwhelming at first glance because there are so many options available, but we visited on a weekday when it was not busy, so we were able to take our time deciding. Anticipating larger portions, we decided to share a mixed type loco moco plate along with a drink. That turned out to be a great call, as the portion was more than enough for the two of us, especially since we would not easily be able to take leftovers with us. This is casual, familiar comfort food done well. No complaints here, and I have already recommended Cafe 100 to a few friends :)

Such a delicious spot!…read more Made to order juicy fried chicken karaage! We ordered 8 pieces to share, plus 6 wings and 2 side rice. So much food! Rice was made perfectly. Karaage was perfectly seasoned and crunchy. Enjoyed every bite! We were unable to finish it all, so brought it home. And we re warmed it in the air fryer and it was just as delicious! A must try in Hilo!

Last week we were in Hilo and needed a quick lunch before heading back to the airport. We used…read moreYELP to find a quick bite and were not disappointed. First of all; YELP is a useful tool to find what you need when you need it. Five stars to YELP Secondly; if you need a quick bite; look no further than this restaurant. It's a mom and pop style with great service. Very clean; simple menu; delicious chicken. Can't complain. The owners are from rural areas in Japan and moved to the US and later took a vacation to Hilo and fell in love with this Island and its people. And the next is history; they moved to Hilo and set up shop. Let's hope the economy and people continue to visit this little gem so that they can live here a long time. We will definitely visit them again on our next trip to Hilo

Had lunch here And everyone was happy…read more Cobb salad, fried mahi sandwich, and 2 kid burgers.

If you love excellent beers than this is one of the places to hit up when in Hilo…read more All though the food can be occasionally inconsistent at times, the good selection of Ola brews and great service can somewhat make up for it. Don't get me wrong on the food, it's good. If you come here and eat something delicious, on the next visit you want that same dish to be equally as good or better. Getting anything on a lower scale can be disappointing. I've experienced it first hand, but still am a fan of Ola's Brew restaurant. Every place has its hiccups, they are no different. Hopefully it's an off day. Also as a non soda drinker (wife's a soda fan) I think they should offer a few name brand soft drinks for families, though I do give them kudos for trying to substitute it with their own mixtures, but sorry soda drinkers are very picky just like most beer drinkers. I do love that they have free parking available and the restaurant itself is kept very clean and can accommodate larger groups. Overall a place to check out when in Hilo.

We have been to Mom's on numerous occasions. The food is absolutely delicious and the service is…read moreamazing! The seared salmon sushi, yakisoba noodles, and sashimi are some of my favorite dishes.

First time we tried this place who one of my friend recommended…read more They served Sushi and Noodles. As you know, there are no decent sushi place in Hilo other than " Takenoko", so I was little worried. Three of us ordered several dishes which appetizer, Sashimi, Sushi and Rolls... Surprisingly, the quality of the fish was very good and fresh. Sushi rice was little bit mushy but still acceptable. However, considering the price, the portions were quite small even I had Yakisoba after the sushi but still didn't feel full. At these prices, it would cost a considerable amount of money to feel full. Anyway, we were pretty satisfied and will try something different next time.

Laid back, old style Hilo. Order at window. Wait for number to be called. Big menu. Outdoor covered…read moreseating -picnic tables. Very casual. Good soft serve ice cream.

K's Drive-In is a solid local spot if you're craving classic Hawaii plate lunch comfort food. We…read moregot the Shoyu Chicken and the Chicken Papaya, and both were tasty, satisfying, and hit the spot without being fussy. The food felt like the kind of dependable, everyday local grindz you come back for, especially if you want something hearty and familiar. The Shoyu Chicken had that savory, home-style flavor, and the Chicken Papaya was a nice change of pace with a lighter, slightly sweet savory balance. Service was quick enough for a casual meal, and the vibe is very old-school drive-in in the best way.

Stopped in today and my girl and I were amazed! She got the French onion soup burger, which was…read moreunbelievable and I got the Philly cheesesteak burger, which is out of this world. Ambience is great for Bar. Amazing service super cool little spot. I'm not sure why nobody told me about this place sooner. I recommend to all my friends and anybody else.

We came over to Hilo after a day of hiking around the volcano park. By the time we got here, we…read morewere starving, so we decided on a burger and on Hilo Burger Joint. When we arrived, we were seated promptly. The noise level was decently low, even with live music, and we were so happy for that. Here lately, every place we have gone has been sooo loud to where we couldn't have a conversation, so this was a nice touch. Our waitress came to grab our orders promptly and brought our drinks quickly. We decided on mozzarella sticks for an appetizer, a pesto burger no tomato with a garden patty, and another garden burger plain and dry, both with fries. Food came out decently swiftly, and everything looked amazing! The fries were piping hot and absolutely wonderful: perfectly crispy, not greasy, with flavor and perfect seasoning. The pesto burger was soo good. The pesto itself had a great flavor without being overbearing or oily. I loved the slice of fresh mozzarella. The burger itself was cooked perfectly, and the bread was nice and toasty without being hard. The mozzarella sticks were fantastic, not greasy at all, and were decently sized. I really liked the marinara it came with, which it was flavorful without being overbearing and the only thing we could taste. I assume the garden burger was equally enjoyed, for there was no conversation coming from that side of the table. Oh, and he stole the rest of my fries. Thief!! This was a great decision. The interior screams dive bar in an interesting way, but that food? Definitely not greasy spoon or quickly thrown together dive bar appetizers, that's for sure! We will definitely come back!

Had there Faltzz way too sweet and way too salty It was only…read morefive bucks pizza is like a thin crust leave The Box open before you go home or you'll get soggy

Not many food options so came here. Ordered online for 3-topping large pizza, totaling a bit more…read morethan $14. Had issues ordering for pickup later, so I waited about 15 minutes before pickup time to order. When I arrived, it was ready and hot. Pretty standard pizza, asked for red pepper and they gave a small container of it which I thought was pretty cool. Togo only, no places to sit inside the store.

Delicious burgers, best I have ever tasted! Smashed burger-style tasting oh so juicy and…read moreaddictive. This place needs to franchise! They have great food at a reasonable price.

This bacon and avocado burger was absolutely next-level. The patty was incredibly juicy and stacked…read morehigh with all the good stuff. Every bite was packed with flavor. The bacon was cooked perfectly, crispy without being overdone, and paired so well with the fresh avocado. You could really tell everything was made with aloha, and it was cooked to perfection. What made the experience even better was the hospitality. The owner was so kind and welcoming, while we waited, he even offered my two boys some shave ice, which completely made our day. It's not just great food here, it's genuine, thoughtful service that makes you want to come back again and again. We'll be back again this weekend for more!