Never really had any problems here and they always get my order correct. They could smile a bit more which would make the place feel a bit more welcoming. The restaurant is always clean and chip rack is always stocked. No complaints food wise but they could say hello once In while. That might get one more star. read more

I came for an email deal. This location sometimes takes the deal but other times I would go to another location for the deal. I liked the new footlong dessert and I believe some stayed on the menu. Their order online is sometimes off. I have came in to order so remember to give your number if you earn rewards because they won't ask. I prefer the online ordering just because going in to grab my meal is just much quicker. read more

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Ordered delivery sandwich which is supposed to come with a drink and chips. Received the sandwich but no chips or drink. I asked the driver where the rest of my order was and she said that they didn't give her anything but the sandwich. She said that she didn't look at the receipt and she couldn't go back to get it for me to take it out of her tip. Unfortunately after they deliver you can't adjust the tip, very rude driver. I called the restaurant and they told me to come down and get it. The whole idea of ordering delivery was because I can't leave my job for lunch. She said that it's up to the delivery person to get the drink and chips. Poor customer service on both parties. read more

I don't know why we ever order from here. Ordered a chicken salad WRAP online. my husband pointed out it was supposed to be a chicken salad wrap. The girl argued that it was a chicken salad. Since it was already 15 minutes late being done he just took it and left. read more

Subway - Some chopped chicken in a bowl with cheese, mayo, olives, and tomatoes. - Fast Food Near Me - Lathrop, California

I always online order ahead of time and always walk in with the girl in the back on her phone! I grab my chips and soda and she says that's all? I said no i have a mobile order..this happens all the time! and I alway pay extra 50 cents to get the bottled drinks bcuz the soda machines are flat. They denied me saying I can only get a cup when I paid extra for a bottle! But it didn't show on the receipt. This place needs new management! read more

I usually order on the app and my order is always correct and on time. There is always a deal on the app to use or one you can claim from the mail. Today I had to go in and order 6 sandwiches and the 2 young ladies behind the counter worked together to get everything made perfectly and quickly. They are friendly and polite and work very well together. read more

I was in Lathrop today and I decided to stop in the Subway on So. Harlan Rd. I was greeted warmly and promptly. The shop was well organized, orderly and clean. I ordered a foot long roast beef sandwich which was very good. The service was great and the food was perfect. I will make this my regular stop whenever I am in Lathrop in the future. Great job. read more

Came here i. The morning and waited in Line for ten minutes. One worker was standing looking at the register the whole time. While the other worker was helping a customer. No one acknowledged me. The lady was done helping the customer she started making sandwiches for online orders. Still ignored by both workers. When the lady finished with her online orders I was asked what sandwich would I like. I told her a breakfast sandwich and she got my bread out and then said we dont have eggs and they are frozen. I was disappointed in the service as one could've defrosted the egg since it was 10:30 and I was waiting in line for 10 minutes! I had to bring my business elsewhere! Usually when the manager is there this never happens! Really surprised & disappointed in the customer service! read more

When you go here, you should not have high expectations. I order online so that I can pick up my order and go. This is now the second time I have had to wait long after the order was "supposedly ready." I went in, because it said on the app my order was ready and to ask the pick up counter for my order. They told me I had to wait 10 more minutes. They had not even started my order at all. They made me wait almost an additional twenty minutes while they served everyone else in the restaurant. When I got home, my order was wrong, I was missing one turkey sandwich, another sandwich barely had any mayo on it, and the home run ham was not even correct...it was turkey with a tiny amount of meat and not the extra ham it was supposed to be. I wasn't going to drive back after already driving home, but it's frustrating. read more

They didn't close for 6 more min. A Indian guy walked in the door in front of us and they let him come in. Then told us they were closed so we left. They should turn the open light off and lock the door if they don't want customers. read more

Stopped by here to get sandwiches for the fam. Seems like it was rush away very busy but the employees seemed to handle it very well plus they were super nice. The restaurant was clean but some of the ingredients I noticed were either sitting out too long or not quite ready. Some of the lettuce was brown and they was a lot of ice/frost on many of the meat containers. read more

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Gave me the wrong sandwich and didn't realize till I got back to work and when they are always out of everything even after only being open for 1 hour. Customer is horrible and good luck getting more then 1 napkin from them! read more

If you're on i5 passing through Lathrop, or just live in the area, this Subway gets 5 stars! We were greeted upon entry, and the workers were very nice! Especially the manager, I believe her name is Chandra. Stopped in after my daughter's softball tourney and were extremely happy with the service! Whenever we have another tournament in the area, this is definitely the Subway we will be dining at! 5 stars! read more

Last time I ordered from this Subway. Every time I order it's incorrect. Never have it right... this time, not even Turkey was in it ...omg read more

When I go to Subway, I don't expect much. But, this place seems dedicated to new lows. The workers are unfriendly and unhelpful. I get it, it's a minimum wage job. But, I don't see how sulking and doing a bad job makes the time go by faster. They had all sorts of signs about Subways NEW NEW NEW sandwiches, so I got suckered into coming in. Well, they didn't have meat (steak) for half of them. WTF?! What I did try was underwhelming. I won't be back. I'll go to TOGOS or my local delis. read more

This store is consistently well below par, both in service and food quality. There is zero customer service at every level and it is just not on one visit, but EVERY SINGLE TIME I come here! Employees on their phones or hiding out in the back of the store. Never a greeting to customers or even an acknowledgment of their presence in the store. Food quality and the construction of the sandwiches is poor, as it seems their bottom line clearly takes precedence over their quality. Clearly the franchise owner doesn't care about their reputation as this place reminds crappy. You can do better Subway! These owners need some serious counseling on the Subway brand!!! read more

BBQ so good make me want to slap my meat .I was asked by a friend at work what is that great smell I told her that it's my meat so delicious it will melt in your mouth read more

Subway - Good BBQ - Fast Food Near Me - Lathrop, California

In the past the service and food was just meh, but today was the worst experience I've had here ever. First of all, I ordered online, and asked for curbside service. I was told my order would be ready by 11:35. I arrived at 11:32, and used the app to tell them I was there. I tried calling the phone number on the sign, but the mailbox wasn't set up, and nobody answered. Finally, fifteen minutes after my order was supposed to have been ready, I walked in, and asked if they were no longer doing curbside orders. I was told that yes, my order was ready, and I grabbed the bag from the stand and came home- only to find out the order was wrong! Definitely not returning to this location. read more

We went to the Subway on Harland road in Manteca. We ordered a cold cut combo. Instead of bologna, ham and salami they gave us all bologna. I told them they had only one kind of meat at the store. They insisted and lied it had all 3 meats. I called them when we got home telling them again it was all bologna and they were rude, never apologized. We'll never go back. read more

it's the fact that the cookies aren't even baked all the way, the employees don't pay attention constantly forget sandwiches when making them and just horrible service. they can do better. read more

Subway - cookies - Fast Food Near Me - Lathrop, California

The bread was really soft and fresh. Subs are always fresh and so are the fixings that go on it. The chocolate chip cookies are moist and good too. read more

Counter was an absolute mess. Food everywhere. Had to ask for my sandwich to be remade because they ripped a hole in the bottom of the bread and tried to mush it back together. Also, bread was so stale that we threw out our sandwiches just a few bites in. Worst subway ever. read more

Subway - Baby poop? Guacamole? - Fast Food Near Me - Lathrop, California

Professional. Clean. Fresh produce. Very impressive Highly recommend especially for for family .

Not sure if the Toasted option is working on the online ordering because the last few times I selected this option it never gets toasted. Also today I asked for Mayo and Mustard and they added so much it made the sandwich ingredients slide right out ,like someone over did it w those two ingredients. I don't think I will be ordering online no more. Also if you try and call the phone number no one answers it goes it a voice mail box read more

Subway was never really my go-to sandwich spot. In all honesty, I mostly a Togo's guy. In general, I just prefer their sandwiches. However, whenever I'm trying to clean up my diet a little bit and I need a way to fill up my stomach as much as possible without breaking the bank on my daily calories, then I lean on Subway pretty hard. They just have way more lower cal options than the rest. As long as I'm, fairly good with my eating for the first part of the day during work, I could literally finish off the day with 2 footlong subs and still be good. The lowest calories of the bunch is of course veggie, but c'mon man, I need some meat. The turkey, ham, and roast beef are all very good options at the lowest end of the scale. Lately though, I've been a little hooked on the steak and cheese. It's not in the same category as the others, but still sooooo many calories less for a footlong than, say....a Carl's Jr burger. One of my main gripes over the years in the case of Subway vs Togo's has been the amount of meat in the sandwich. I always found that I had to pay for extra meat at Subway and still, it would fall short in comparison to it's competitor's standard issue amount of meat. Having said that, I don't really have that problem at this location. It's still not as much as the competition, but it's way more than I was used to getting in the past. At least for the steak and cheese. I feel like I actually get hooked up a little more with that sandwich. I always feel very satisfied when I order one. The staff here is very nice and quite possibly one of the most convenient things about this location is that it is 24 HOURS. This fits great with my crazy schedule. It's nice to know that I can get a healthier option than just burgers and fries at a late hour. read more

Spent over $60 on sandwiches. Ordered 6 foot long and one six inch. Two of the foot longs ordered with deluxe meat. Picked up to eat at home only to discover none of the foot longs had deluxe meat, one foot long was only a six inch and no avocado on the turkey bacon avocado....mind you, had to add avocado to the sandwich for an additional charge. The receipt has the order correct so charged for what we did not receive. Now the clincher...phone number on receipt has been disconnected and is same number as found on Subway's site. Was able to enter "feedback" form with information but not expecting much from a business that doesn't even have a phone. Will choose a local small business to spend my money next time! read more

Subway - a close up of a sandwich with a receipt in the background - Fast Food Near Me - Lathrop, California

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Stood for 10 minutes before someone acknowledged my existence. I was the only customer. Thanks, I will let everyone I know about your customer service. I mean lack of. read more

Food always looks fresh and the bread is softest around. The staff is polite and prompt. Love how it's off hwy 5, which makes it convenient

Went there on 3/30/22 and had ask for the sub of the day. The lady that help me was very rude and I had ask questions and she was not answering me but rushing my order!! I had ask for substitute but again she would not answer!! She had rang me up to pay and that was that!! My order was a mess and I was not satisfied!! I will not be coming back I rather go else where and be serve with respect!! I also don't recommend going there as a group!! She will just rush you and not respect what you want in your sub sandwich!!! read more

Ordered 2 footlong sandwiches online for pick up yesterday 04/26/22 @6:05PM. One Black Forest Ham and Oven Roasted Turkey & Ham with no special instructions added. It was out and ready to be picked up by the desired time but when the sandwiches were distributed at home; the Oven Roasted Turkey & Ham didn't even have the turkey nor the ham in it. read more

We ordered four foot-long sandwiches all of them came out very delicious. The customer service there was great fast and friendly. I will be returning again with my family....Also Yummy Soft Cookies read more

I love the All American Club Wrap and its always ready to pick up when I get there. The tomato wrap is great!

We don't typically go to Subway as, most are already aware, there are far superior sandwich shops. But I'd ordered the chicken & bacon ranch melt several weeks back and enjoyed it. So when the family wanted to order some sandwiches, I suggested Subway. We ordered a melt and two toasted subs for delivery. All of the sandwiches arrived soggy and cold. And one of the toasted subs had a very large amount of burnt gristle that was thrown into the sandwich. Additionally, although we paid for the double protein subs, they contained the same amount of meat that my regular sub had. Not sure if that means my sub just had double the protein, however. One of the subs was missing the cheese we ordered for it, as well. Overall, for about $55, a very disappointing order that has once again reminded us why we don't (and won't) order from Subway. read more

Everytime I go to this location I always end up leaving satisfied. Cesar always ends up making my sandwich and he is super chill. Doesn't come off like you're just another customer, his service is super welcoming and personable. Great customer service for a young guy, definitely worth investing in him. He made sure to offer any other items before just telling me the total, and made sure the sandwich wasn't just "put together". Solid subway out of the ones in our area. read more

Subway is a substitute for McDonald's, at least, as I see it. They don't make interesting products, and they are safe in doing that, just like McDonald's. If their customers are happy with them, who am I to judge, especially since I'm more likely to be at Quizno's? My buddy and I each got the 6 for $6 deal. I had an Italian BMT and he got a Meatball sandwich. The deal included chips and a drink, besides the sandwich. (Considering that the foot long wasn't a foot long, maybe this should be a 5.5 for $5.50 deal.) The sandwiches were okay, and the staff are good with customizing them. They listened, and we got what we wanted within a short period of time. Having eaten some of the best sandwiches around Philly and New Jersey, I can't hope for much here, but satisfactory is a good thing. read more

Best Subway in Lathrop and Manteca. Sandwiches overflow with requested toppings and sauces. App orders are always made exactly as requested.

Website ordering is impossible. If they can't do a simple task then why would I let them try to make me a sandwich??? Nope. Not happening

They just lack customer service and urgency. Went in waited 15 minutes no great. It looks like they were preparing a catering order for lunch when I was there for breakfast. They couldn't pause and help me when I was there and ready? I notice they don't really care about business. read more

This place use to be so good with really good service. Recently the service has gone down and the employees don't make the sandwiches properly. The bread is always brunt and the food is all squished up. read more

Come here for the 3 Sandwiches for $18. Great deal. Wish they had Gluten Free bread. Surprised as to why they don't. With all the money Subway has you would think they develop a Gluten Free bread. Would also like if they started using Organic and Non GMO. Come here late night after work. The staff here are awesome. May take some time for your order when there's more then 2 customers as they usually only have 1 person working. read more

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