This is my local Jimmy Johns from my hometown. I quickly fell in love with this fast-food chain and…read morecontinued to eat here regularly while I lived at home. This location is as nice as any other location and has a friendly and fun staff demeanor. I have had troubles in the past with fast delivery but I won't hold it against them. I am a huge fan of the Gourmet Veggie Club, JJ Gargantuan, the Hunter's Club, and the Ultimate Porker. They have something for anyone who is interested in getting a great fresh sandwich at Jimmy John's.

Little to none wait time. Greeted when entered. Great food and reasonable for the price.read more

Location is always good! Food is always served hot and ready! Wait times are usually pretty quick…read more Staff is friendly.

Food was made quickly; sandwiches were yummy - picked up a meatball, wreck and Chicken club - all…read morewere delicious. Staff was courteous and efficient for a summer Saturday afternoon!

Jersey mikes is always pretty great. They are consistently clean and the staff is always friendly…read more The food is pretty delicious too. I have only had the tuna as I am a fish-only eater but it's always been good. Try your sandwich "the mikes way"!! I can't off the top of my head remember what the ingredients are...but I get it every time. 4 stars for no meatless choices.

DO NOT ORDER CATERING! Ordered 7 boxes of subs for a graduation party on 6/20/26. Asked the GM of…read morestore to cut the subs into 4 pieces instead of 3, which is their standard method. Stores in Frankfort, Orland Park and Tinley Park have always accommodated this request without an issue in the past. When I arrived the order was not ready at the chosen pickup time of 1:30pm. When inspecting the order at 1:38 pm to ensure everything was correct, I was informed that they cut the sub into 6 pieces instead of 4 pieces. I was fine with that even though annoyed that my request was ignored. The bigger issue was that they did not individually wrap the sub pieces and put 2 pieces in one wrapper. When I questioned this, I was given a variety of excuses and treated like I was in the wrong. They reluctantly corrected their mistake and wrapped the pieces individually as they should have been done originally. However this process took over an hour even though I was told it would take 5 to 10 minutes. They finally brought out the boxes of subs with the corrected wrapped pieces, though they only completed 6 of the 7 seven boxes hoping that I would not notice it. I asked them to finish the uncorrected box, and the worker responded "Oh, you want this one done too?" As you can see in the photo, the subs barely had substance to them, and we felt the sandwiches were skimpy and were embarrassed to serve them to our guests. I contacted corporate to find a resolution to this horrible order experience. Rather than trying find a solution, corporate berated me via the email exchange, deflecting the blame on me, and repeatedly called it "my misunderstanding". Throughout the communications, not once did they take accountability for any mistake on their part. In one communication they insisted that if they had cut the sub into 4 pieces that the subs would not fit into the box properly. HUH !?! 4 piece subs won't fit, but 6 piece subs did? Go to another sandwich shop if you want to be treated like an actual human being and get value for your money!!!

My original review on Lou Malnatis was 1 star, I wasn't happy at all. The management reached out…read moreto me and I explained the problems with the meal delivered to my mother and I for Mother's Day (we celebrated the evening before). They wanted to make things right and gave my mother a complimentary meal. I am very pleased with them for trying to make things right because so many businesses use COVID as an excuse for bad service. Now for the review on the food I will paste my mother's text message to me about her meal. "The pasta and garlic bread is delicious and they gave me enough for three days. Thank you." Thank you Lou Malnatis I really appreciate you making things better for your customer.

As an uber driver, I wait 10 mins minimum for my orders. This last order I was already waiting 10…read moremins and they came out and said they forgot a pizza and it would be another 15-20 mins. I will never take another order from this place let alone order from there myself. Absolute garbage.

Never can go wrong with anything they serve. Good food and friendly service…read more Will continue to visit for a tasty meal.

Prices are great, food was awesome and the staff is very nice…read more Restaurant inside is spacious and very clean.

Their detox, mango monsoon, and berry smoothies are my favorites. It's even better that I can order…read morethem without sugar (turbinado). Their açaí smoothie bowl and chipotle chicken club wrap are also really good. The only downside is that I can't adjust the amount of added sugar in the smoothie bowls. The staff members are always nice and the shop is cute.

Best smoothie place ever in the worldthank you! The staff is so so soooooo friendly! Good vibes and…read moretan lines

Been a long standing customer of this location in Frankfort. Yummy food. As others have stated the…read moremanager appears to be trying his best but long lines and non-attentive staff is normal. Tables and floors are usually clean and overall taken care of. BTW, If in the drive thru, and staff walk away it is sound proof, so they can't hear honks or yelling from the drive thru for assistance. Best bet is to call them. :-)

The set up is the same has most locations so I have no complaints that way. My salad was good…read moreportion size on the other hand the soup my Mother received was nothing but broth and few noodles.The staff needs to look at what they serve the customers