i went this afternoon for a sub and service was excellent! the lady was very nice and understandle! didn't catch her name but dark curly hair she needs a raise!! read more

New owners and still no staff. Saturday at noon and one staff... seriously is it the owners or managers? But come on think about your staff.

I gotta tell you, fast food places like this you don't usually see people going above and beyond the minimal level of service. It's the people that make the difference. There is a server there. Her name is Emily, when she makes you submarine sandwich It's like she's making it for her kids. It's done with Care. It's done with pride and it tastes great, I know, how much can you say about a Subway sandwich place. But I know I can say a lot about Emily. Find out when she's working and then you'll see the difference work ethic makes. Hopefully her work is rubbing off on the rest of the crew. Again, thank you Emily for doing such a great job, taking pride in your work is so rare these days. I'll be back for more of your Subway sandwiches. read more

I went there today at 12:40 ish and the girl there was super mean to the customers and made a guy in front of me super mad for no reason, enticing him to anger. Super awkward for everyone there. They yelled back and forth and I could feel the tension... someone needs to go back and watch the cameras. Insane. I usually tip but I literally couldn't get myself to. The coworker looked scared to apologize to the customers On her behalf. I was scared to do or say something wrong. There should be some kind of manager watching maybe ?? read more

This subway is a hit or miss. You have a few good people but mostly lazy people. I use to run subways out of high school and there are days I want to go work there just to help fix the staff. If you don't like your job go work somewhere else if not be happy do your part. read more

Went to get subway to get five sandwiches they only had one type of bread and start to close the store down at 9:20. Wow talk about false advertising. Not happy read more

I go to this Subway everyday after teaching. The staff is always fantastic and Angie's service is beyond expectations. Thank you for all that you do and I'll see you again tomorrow. read more

Extremely poor food quality and service. Did all Subways change to be this bad or is it just this one?

Horrible customer service. Tried contacting the store manager. I can see why the employees are rude to customers. They learn from their "leader". Store manager Ashley did not want to hear anything I had to say. In fact she kept cutting me off. I had to contact subway corporate. Please save your time and money. Go to the subway 2 miles down the road. At least they value their customers. read more

Disappointment #1: So, the last time I went to your store I waited forever to have my order taken. I was told it was because employees were being told to handle all online orders before actual customers that were standing in front of them in the store. Disappointment #2: So, tonight, I ordered online. I ordered two footlong meatball sandwiches with 2x green peppers and a little extra sauce. My order was placed at 5:29 PM and I was given a "ready-time" of 5:50 PM. So, I show up at exactly 5:50 PM and the sandwiches were not even started. Disappointment #3: I was told that they were making more meatballs. So, I waited for the meatballs to be done. Then, the gal started the sandwiches. She puts six meatballs on each sandwich and I asked her if there shouldn't be eight meatballs? So, she added one meatball. Now, there were seven. I asked again. She had to go ask another employee a question before coming back and adding an eighth meatball to one sandwich. I couldn't see the second sandwich. Disappointment #4: The second sandwich ended up with only 7 meatballs. Though, I did not find out until I arrived back home. Disappointment #5: The sandwiches did not get extra peppers. Apparently, employees don't read the online orders before preparing the sandwich. Disappointment #6: No extra sauce on either sandwich as requested. Disappointment #7: I just heard that you signed Megan Rapinoe, the Purple Haired, Treasonous American that kneels for our flag and anthem as your spokesperson. I am so done with Subway. How hard is it to make a sandwich with detailed instructions? Upside: Thankfully, a Wawa just opened in our town and they have lines out the door for their sandwiches. And, they can count when making a meatball sandwich. We dumped both Subway sandwiches and I ordered two more from Wawa. Both sandwiches from Wawa were prepared as requested and were quite enjoyable. read more

The lady who complained about the service because her kid got the order for 3 wrong was stupid and rude herself. First of all, go in yourself, don't send the kid. Second, one order per customer or call ahead should be the rule. Nothing makes me angrier than to see one person ahead of me in line and then they whip out a long list and order for half a dozen people. You want to just slap the dog biscuits out of those people. Its rude and inconsiderate to both the workers and the customers. I have found this Subway to have professional workers at just about all times and the food is good too. I'm a regular for good reason. read more

I've eaten at this subway 1.5 times. The first time I actually got my food, it wasn't bad. The second time was last night. I got to subway around 9:20pm. Subway closes at 10. I figured I had more than enough time to get my food and skedaddle. Tell me why this lady came over and locked the door at 9:20 as soon as I got out of my car. I called, of course no answer. So then I call back today, and someone answers, long enough to say "Mt. Dora Subway, and hang up. I called a different subway, and they're investigating for me. But this is still pretty crappy service for someone that didn't even want to sit in your restaurant and eat. This is why I usually go to firehouse. read more

Very friendly crew..food predictable but good. Very stingy with the napkins though. ....wow !

First off, I ordered through the app expecting my food to be ready when I got there.. but of course it wasn't and I had to sit there and wait (not a big deal stuff happens) I got home and of course my sandwich had been made wrong. I tried calling up there to have them make my sandwich correctly because it was 5 mins before closing and I knew I wouldn't be able to drive back up there within that time to ask but they wouldn't answer the phone and I called adleast 15 times in a row. I then went up there and knocked on the door/window multiple times as they ignored me and wouldn't say anything and just kept working even though I know they noticed me because they looked at me multiple times. If they were in the middle of something they could have told me to wait a minute but instead they laughed and wouldn't come to the door and never said a word to me. I WILL NEVER BE BACK TO THIS SUBWAY. WORST CUSTOMER SERVICE I HAVE EVER SEEN IN MY LIFE. I will be contacting corporate because these people were disgustingly rude. read more

I usually love coming to subway but I came in for a quick bite at 9:50 and got a 6 inch chicken bacon ranch sub on flat bread. But it took me 5 minutes to get the warm flat bread to detach from the paper so I could eat it and not even in the middle of my meal the lady told me it's 10 and I must leave. I understand the fact of wanting to close early as possible but customer service should come first! read more

My daughter was treated extremely rude when she went in for 3 sandwiches. Everything was written down for her so she could let the person behind the counter know what to make. The girl treated her with a attitude and couldn't understand a word she said and proceeded to let her know that this wasn't her regular store she worked in ( a subway is a subway!). The man next in line couldn't believe how incompetent the girl was and proceeded to help my daughter by reading the order again very slow so she could get it. Needless to say when we got our subs home they were terrible!! They must have either had a shortage of lettuce, tomatoes and other condiments or they really need to get and train properly some new help. Those were the worst subs we've ever gotten from subway! It doesn't take a college education to make a sub! read more