The customer service was good. The black bean burger was very soft and mushy - almost inedible…read more Well left almost half of it. The shoestring onion rings were also inedible. They didn't have much flavor other than possibly old oil. Very disappointing. We hate wasting food and money.

AMAZING CUSTOMER SERVICE! GREAT QUALITY!…read more Portions are small but great option for lunch. Staff told that the meat is sourced from a farm in Connecticut nearby. Gave me a new flavor of a milkshake for FREE to try! Maine Root soda machine - BERRY soda is SO GOOD!

I order a pick up order. The food was ready at the time I requested and service was great. I…read moreordered the two meat combo and it did not disappoint. The amount of food was fantastic as I was able to save some for the next day. The brisket and sausage links were everything I was wanting when looking to find a BBQ place in Mystic.

Very nice and clean restaurant and the service was spectacular. I was very impressed with this…read morebarbecue restaurant. You don't often see real smokers in the back with pit masters smoking the meats. so here's my feedback. 1 out of 10 Portion size- 10 by far one of the best barbecue restaurants for portions. Ribs 5. Understand these ribs were cooked absolutely perfectly. Tender moist fantastic smoking ring. I'm only giving them a five because they had a slight cherry taste to them and this is a personal preference. I don't care for cherry in my pork. Brisket 7 I requested a cut from the point of the brisket and not the flat. I got the flat and it was borderline dry. However the flavor was spectacular. I think it may have just been in the warmer just a little too long. Sausage 3 again the sausage was smoked to perfection. But unfortunately, I could not taste any sausage at all only spice. The sausage needs to be the star of the show and the spice to be a compliment. Brisket mac & cheese- 9 nice size chunks of brisket in a nice creamy mac & cheese fantastic. Beans- 1 I'm sorry but the beans had zero smoke flavor and it kind of tasted like they came right out of the can. A good barbecue place like this I know they can do much much better with their beans. Corn bread - 10 the cornbread came with my meal and it was absolutely perfect. A nice little crust on the outside soft and moist on the inside unbelievably perfectly cooked. This is one absolutely fantastic restaurant and I was very, very impressed with the quality of smoked meat they are producing. This restaurant is employing true Pitt masters who know what the heck they're doing with their pits. It's nice to see a taste of Texas in Connecticut.

Great food will always come back . The drinks were great too . It rained a little but didn't stop…read moreanyone from enjoying the outside with all the umbrellas ready to go

Delicious, flavorful, unique, fresh healthy food. Ethan the bartender is a martini maestro. Can't…read morewait to go back!

Absolutely -- here's a smoother version that keeps your positive, appreciative tone:…read more We placed our order pretty quickly, but unfortunately there was a computer error and our order never made it to the line cooks, so it was missed. The staff quickly pivoted, made it right, and even comped our meal for the delay. Once the food arrived, it was fresh and delicious, and the great ambiance made it all worth the wait. Big shoutout to the entire team at Mystic Snack Bar for taking care of us! Thank you, team Mystic Snack Bar, and Happy 50th! Here's to many more!

This was one of the biggest disappointments of the entire trip. Took a chance on this…read moreestablishment given the reviews. Now the ambiance surround this place was awesome but I must say the food was less than average. Ordered crab cake and burger- both were overcooked on the outside and somewhat mushy and not complete in the inside. The buns for both were cold and hard! How much would it take to warm both up? Visit at your own risk.

Service was quick. Food was hot and made correctly. Napkins and straws were included in bags…read more Bathroom was clean. Great experience as a quick stop on our way back from a trip!

Located at the front of the main grocery store but unfortunately there is a lot of construction in…read morethe area so outs very hard to get around. Their parking area is smaller so that makes it even worse. M but staff was nice and helpful and food came out quick. Store was very clean although one ice machine was empty.

Good location, tight parking spots, pretty speedy service. Well trained staff. Queueing on the…read moreoutside is roped off in a single line until you get into the building. Then it's a free for all between the 3 windows. All of the ice cream products are well blended here. This location doesn't offer any food items.

The menu offers food as stated on their menu on Yelp, however, it is wrong and only has hot dogs as…read morea food option. This page says they have salads and grilled chicken.....

When you show up at 10p, you don't expect much. But this fine establishment absolutely blew my…read moresocks off tonight. We were lucky enough to show up to no line in the drive thru, grand. immediately greeted for our order, pulled up to the first window, tap to pay, speedy. No wait. second window, immediate diet coke in hand. Crisp. Approx 7 seconds later, a bag of steaming hot nuggets and SALTY fries. Unreal. Immediately after that, two McFlurry's in hand--that's right, a working ice cream machine. AT 10PM. literally thought I was dreaming. And just like that, in less than 2 minutes, we had our food, drinks & desserts and were leaving. I could not believe it so that's why I'm here writing a 5 star review for none other than MCDONALDS WESTERLY.

1 star is generous. Absolutely AWFUL experience. Ordered 2 happy meals for my 2 toddlers, received…read more1, when I told staff I ordered 2 I was told I needed to turn around and order again because "there was a long line" and "what did I expect them to do go all the way to the register in the back" to ring up a new meal after they made a mistake. They subsequently threatened to call the police when I requested a resolution. All as my toddlers were screaming "I'm hungry!" In the back seat. NEVER again will I go to this McDonald's. Stay away

Something's missing... Bread disintegrates when you try to eat a grinder. Staff is pretty out of…read moreit... only one person seems to know what they're doing. Tried a few times and never really enjoyed the food or experience. I wish it was better, but Subway and DiAngelos still come through.

I keep giving this place a chance. 3 times I'm done. The people working there are friendly. They…read moreare easily distracted. Why do I get home and have to heat up my oven to cook my sandwich? The bread is so wet with grease it has to be thrown out. Not happy and it's the franchise not the employees.

Beautiful store. Great help. NO prices on anything. "IF you have to ask you cant afford it"…read moreattitude. Five oz box Carr crackers $7. Way over priced.

The store is really nice and has a large variety of items both cold and hot as well as made to…read moreorder. The staff is very helpful and nice. However, this is getting 3 stars because although I was given a large portion of friends with my fish and chips, it was obvious that some of the fries were old and refried which was really disappointing. The fish used for the fish and chips was extremely.... fishy! Maybe it's because I've had fish and chips in Norway, England, San Francisco etc but it was way too thick and just not the right fish in my opinion. Although the staff was friendly, when my order was ready they all kind of walked away and didn't really tell me if I could pay there or not, so I stood at the register for a few minutes before anyone asked me what I needed. They were still very polite, just not really aware I guess. However, I would still go back to this place because the ambiance is great, what I could eat was great, the portions given and selections was large, and they were very friendly!

I have been here sporadically through the years since I posted my 1 star review about 13 years ago…read more I would like to say that the service at the counters has greatly improved and I don't feel it's fair to leave my 1 star review (although that experience was horrible). The guy that's there on weekday afternoons has done everything to make sure everything's right and even made my sundae order after the food was ready so that it wouldn't melt. If you can use your coupons that come in the mail- I find that they're a better value than the deals in the app. The self ordering kiosk doesn't accept cash so don't waste your time if that's how you want to pay. The recent Halloween menu has some great items. The nuggets were a great deal 8 for $3 and the purple ice cream sundae was probably my favorite frozen dairy item ever from a fast food establishment. The purple caramel sauce was very creamy and delicious and the candy coated pop rocks were a great touch. Also the zesty sauce is my favorite sauce from any fast food place. It's great off the fries and onion rings. This place has a Coke remix machine and you can create your own favor combos. I love the raspberry and lime ginger ale. Kids like the strawberry sprite. Lots of options with the zero sugar lines. The drive thru is very tight and on the right there's a rock wall but beyond that- the fall is pretty steep. I wouldn't recommend the drive thru for large pick up trucks.

I hate them now. I ordered the dragon ball power meal, and they didn't give me the collectible. You…read moreknow, i was mad. But i guess i can live with it. But, i ordered the special sauces, (for two extra dollars) and i got barbecue and marina. Now im mad. After both of those gone, the meal isn't even 10 dollars anymore. It's worth like 5 after both gone. These people are complete IDIOTS. Do NOT eat here, its terrible.