First off - delivery not available tonight for some reason the store can't do Door Dash. Second - my husband went to pick up the order and my sandwich was an awful gooey mess. This is the same sandwich I order every single time and it's different now. The dressing was applied to the bottom bread and had saturated it turning it into a literal slab of goo. It was not edible. Third - the gal I spoke to on the phone said yes, they've changed the way they're making the sandwiches. I asked if there was something she could do to help me. She said I could talk to someone else. She said she'd let me talk to "this other guy." No name, no title, but she handed the phone off to the "other guy." Her customer service was completely lacking. Fourth - I talk to the "other guy" who seems annoyed by the fact I'd been expecting the same sandwich I normally get. He said it's "corporate" and offered no resolution, no nothing. I pointed out that adequate customer service means when someone has a problem with their order (and hello! part of the big reason franchise restaurants exist is for the consistency which should be expected!) He did not seem to think gooey bread would be a problem. He sounded annoyed with me. I can understand being annoyed but putting that on your customer is not acceptable. By this time I felt disrespected and have lost my appetite. I asked him to make it right. He asked what I'd like him to do. I ask for a refund and he says he can't do that but I could call back tomorrow and talk to the daytime manager, that he as the night manager could not give a refund. I did not have any desire to call back tomorrow, I would like it resolved tonight, which is why I called. He said he'd remake it. Fifth - my husband had to take time to go back to the store, and I have the remade sandwich now but I'm worried they might have spit in it, they were both so rude. I have been a regular customer here but no longer. If "corporate" made you make a change that made your customer unhappy, you had a chance to explain it and good customer service could have been a real plus. This terrible customer service will have further consequences as we live here and it's a small town. You're on the wrong side of the word of mouth. read more

Online I ordered a BLT and a Cold Cut. Long story short there were ingredients missing, undercooked bacon and WAY too much mayo. WAY too many onions. Just a soggy mess. I decided to bring them back and explain what I had received and why I was back. Instant defense-mode from the first employee. I offered to show said sandwiches to her or a picture or both. She told me she didn't care what I do with them. Prints a copy of the order and starts her craft. For a while, silence. I raised my voice just enough to make it obvious i need her attention and proceed to explain that I'd like an ingredient removed and to "please apply the mayo lightly." She said very quickly and without eye contact that "someone else is doing the veggies so I'll have to take it up with her." The manager, I'm guessing, suddenly appears from the back and is now in full control of my order. An ingredient was applied and I gently said "ok that's perfect, thanks." Manager swaps utensils a bit harshly and asks if i would like it spread or not. Seemingly sarcastic and rhetorical based off her attitude. I "yes please"ed the question and we moved on slightly. Now remember, I mentioned the mayo was really heavy after arriving with the sandwiches that I wanted replaced. It came time to apply mayo on these new editions that needed to be supervised. So potentially better. I went on. Thick, heavy and without remorse. All eyes are on me as I'm getting a recreated clone of the trash sammies I've brought back for redemption. We're back to square one but without spinach and with more of a few other things not asked for due to the lack of conversation with employee #1. Finally, we've made it to the register. Just to test the water, or should I say cut the room with a proverbial butter knife, I said "so what do I owe ya?" This manager looks around, assumingely for witnesses and/or support of her unethical thoughts. She received none and I stated, "so none?". I'm asked if it's a remake. I thought we were all grasping for the same page here. "Yes" I said. "Well then yeah, nothing." She slides the bag of angry remade but nearly identical f***ed up sandwiched over the counter to me. She nearly accepted the price of these poorly made slops in crusty bread once again. That's the last time I ever give money to Subway on hwy 93 in Polson. read more

Took a pit stop here to grab some food on our way to Glacier and everything seemed to be in order -clean , masks on , gloves on by the staff . we got the Chicken Teriyaki Footlong and a chicken salad and the gentleman behind the counter was more than happy to customize it. I know that is how one expects Subway to work , but trust me a lot of the times ,the employees just do not like it if you add or remove somethings from the menu. The food tasted fresh and we were in and out within 10 minutes . read more

Went in with my husband (well before closing) to get some sandwiches for dinner and got treated with absolute disrespect by the manager on shift. I didn't catch his name but he was wearing glasses, was incredibly scathing when I dared ask for one more line of sauce, on top of making extremely rude remarks about how bad I am at ordering. Any ingredient's on our sandwiches got literally thrown on with zero care and made with an attitude of impatience and annoyance. I understand getting busy and being in a hurry, but treating customers with such little respect is kind of shocking. read more

Subway is the best place to go for fast food or just eating there. Great service, friendly with their customers.

Genuinely the worst time I've ever came into this store. Everyone was massively disorganized. Nobody knew what they were doing. The kid making my food didn't understand what the sandwiches I was asking for were, and I had to ask them to remake a sandwich because they left one in the oven still cooking while it was beeping. They literally tried to give me a burnt meatball sub. I honestly wanted to leave and not pay. I regret paying. I should have just left. I waited 15 minutes because they started helping the person behind me before finishing up with me lol. What happened with this store? Two months ago it was fine. There didn't seem to be a manager in sight. Also some dude who looked tweaked out of their mind came in and this older lady working there gave him free cookies? I'll be charging back my purchase. Never coming here again. read more

I love Subway and go to a lot of them in my travels. I have never visited one as well ran as this one. It is always clean, the people are consistent and helpful and accommodating. The workers always seem happy and I love going to this one. It's Subway and you know what you're going to get and here you actually get it your way. As opposed to BK who barely get it out to begin with. Great local business! read more

Great staff and happy to serve. The remodel looks great. Professional service with great respect for the Covid situation. We fed the Dillon Beavers football team. 47 footlongs and chocolate chip cookies. Order was correct, packaged in boxes for convenience, and delicious was all we heard from the players. Thank you Polson Subway. read more

Subway is my absolute favorite place to eat in the entire town this place has given me so many hot and steamy boners from eating the footlongs sometimes I deepthroat them just to taste them better please let me be your mascot subway also google B is mad asf btw ur fire frfr read more

This subway seamed better than others because they have very fresh ingredients, fast service and friendly service. I strayed out of my comfort zone and ordered something new, it was delicious and I was surprised by the quality. I will be coming back. I recommend. Chris read more

It seems that the owner of this Subway is very choosey on who they hire. I have always been greeted with a smile and was served with patience and courtesy. Every ingredient always seems fresh as if I had just sliced it myself. I've never been dissatisfied with the quality of service or food here. read more

Subway is yummy, but in this one it was very, very, very busy so things weren't as clean as they should be there was no seating and it was loud. But Subway sandwiches are amazing, I love them!! The staff was very calm for how busy it was though and they had good customer service. read more

It was as good as other subway restaurants as far as service. My one piece of advice would be to bring cash. It seems as though sometimes this store has issues with its card reader and the whole system has to re-boot. This can be a hassle. We were asked if we had cash on us to pay which we did. This has happened a couple times now in different weeks. read more