Excellent food for the long wait as they cook to order. Clean restaurant too. Should go enjoy.read more

We walked in. Not a person at the register. Finally ordered on the machine. Then could not get…read moreour cups. Manager was Not happy I went to get my own cups. Told him he should have a person up front. All he said was they were trying to Do their best. No apology, Bad service, also the bathrooms Did not have paper towels so how could the employees sanitizer properly. Real rating is 0

I went through drive thru. Ordered a chicken nugget kids meal and a number 1 no onions, no mayo…read more When we got to our place, I took a bite into the sandwich and low & behold a huge dollop of mayo is what I bit into. This is the third visit to this restaurant where my order was messed up in some kind of way. The nugget meal was correct though so they get points for that.

Very rude employees, walked in and was ignored at the register. The workers sat talking to each…read moreother with me in plain sight. I asked them when I could make an order, a pink haired person actually shooed me out saying "I would have to go through the drive-thru" in a very sassy tone. I will not return to this location.

Honest review again. We live close by and it's often a regular for us. We have figured out to only…read morego during busy hours. We just visited tonight about 9:30pm. All the chairs are put up and we seemed unwelcome to come inside. After waiting 7-8 minutes standing there basically invisible they finally took our order. The food came quickly but was cold. We were all hungry and really didn't care. We knew it was not worth taking back to the counter and fixing. Bad attitudes behind the counter told us that. I feel like corporate doesn't get involved much bc I have talked to them a few times and nothing seems to change. It does have hope during breakfast. I really enjoy their breakfast. The staff in those hours seem to do a really good job. Polite and respectful. I will give it some time and do another review in a few months.

My order of fries was upside down in the bag, they were all in bottom of the bag. No napkins. Gal…read moreat the window seemed annoyed to have to do her job. It's the little things...

Prattville AL McDonald Thanks for making my breakfast unedible! I'm done with McDonalds in…read morePrattville and will take my business elsewhere from now on. My McGriddle this morning had a hamburger patty with onions on it instead of sausage. Not the first time I've experienced the results of people not caring about their job. I should have known better since a couple days ago they served my meal to someone else and after it was handled by the other customer they tried to serve it to me. They don't care about their job or their customers. If you complain they don't care. No apologies.

I ordered my food at 645 and left the drive thru at 719. My order was wrong three times. Each time…read morethey took the bag in and came back with an incorrect item. The Manager was very dismissive and unapologetic. We were traveling and stopping for fast food to wait thirty minutes is terrible. The floors inside were wet and slippery. There is no chance I'll ever stop at this location.

Fast service and super nice people.Their food is delicious and served right off the grill.But based…read moreon the type of restaurant that it is,I feel like it's overpriced.

Great food, great prices and a fun atmosphere! One night a week, he will offer a special not on the…read moremenu and it's always delicious!!

Ordered thin crust because I'm diabetic and doctor recommended yet they put regular crust, also…read moreleft off paid for add ons. The pizza sauce tasted like straight tomato paste with a little bit of water in it. Truthfully it was the worst franchise pizza I have ever had.

Ordered two large thin crust pizzas and they were made quickly and both were very good! Thank you!!!read more

Food was great! Great prices! I'm pretty sure the manager took our order and he was super nice and…read moregave amazing service:)

The food was ok, but after we drove off I discovered we didn't have a straw, napkins or ketchup…read more My husband had specifically asked if the ketchup was in the bag and was told that it was. The person who handed us the food wasn't friendly at all. No hello, goodbye, or thank you. This was our first time there and it was very disappointing.

We were just passing through town on our way home from the beach when we ate here, so we were super…read moretired and just wanting to get home. The food came out really fast--faster than normal for Sonic--and everything was just how we wanted it. My husband is a food snob when it comes to how he wants everything prepared, and they did it right, so he was thrilled about that (me too, because I didn't have to hear about it!). The waitress was kind and efficient and got everything taken care of quickly. We were in and out in five minutes, which I really appreciate from a fast food restaurant. That's how it's meant to be done! :)

Placed an online order, waited 20 minutes after it was expected to be ready. Walked up to the door…read moreand could not get help, told the server they need to do better because 6 other people got orders and we were waiting on a simple sandwich and 2 drinks. After the comment the server got loud and raising her voice then the manager came out and started yelling and called me a white honky cracker, threatened to come out fight me and then when we left we drove around to the exit all for them to throw a drink at our vehicle. We got home and the food was cold, the drinks were not right and wrong sizes. I have given this place multiple chances to do better but this store cannot be helped. I will keep making the 20 minute drive to another city and get proper service and quality food.

Went thru the drive thru for food was good but we waiting a long time for our food waited 30 minsread more

I'm sick of this McDonald's and not paying attention. I hate this place the only reason I order is…read morefor my kids but every single time we get them mcnuggets they forget the sauce and it's not only delivery it's even in store. When you complain something is missing they treat you like you're the problem. I don't know if the owner is just terrible or if it's an extreme lack in judgement while hiring but something has to change

As first-timers, we were a little turned around and accidentally walked in through the back door…read more Luckily, Sommer spotted us and immediately made us feel welcome. She realized we were new, walked us to the counter, and patiently guided us through the entire menu, including the soups and desserts. Her hospitality really set the tone for the meal! We tried a variety of flavors and sides, and honestly, everything hit the mark: Both the Fruity Fran and Classic Carol on croissants were fresh and delicious. The Chicken Tortilla Soup and Pasta Salad were great, but the Mac & Cheese stole the show--it was incredibly creamy and had that "homemade" feel. The Grape Salad was a winner, and you can't beat the complimentary cookie with that signature buttercream frosting. They have cake looks amazing.b Whatever you do, get the Freshly Brewed Peach Tea. It was easily the highlight of the meal! Sommer even checked back on us to explain the app and the survey. Even though I missed out on my double points this time (lesson learned!), the service and quality convinced us. We are already excited to come back and work our way through the rest of the menu!

I bought a large and a small container of chicken salad last week at the store in Prattville. This…read moreis the first issue that I have had with the store. This was a take out order. After I opened the small container of chicken, I found a dark hair in the food. I threw the container of food out and I will not purchase anything else at the store. I just assumed that anyone preparing food would have their hair covered but I guess not . Since I am a blond, I know it was not not hair. I hope from now on and for the sake of others that employees who are handling food will wear head coverings.