Im new to the area and trying to find a place where I can take my dog on busy days for day camp as…read morewell as the occasional boarding for any travels that she can't go with me on. I found this place on yelp and decided to bring her by. My immediate impression when I pulled up was "turn around don't stop!" Why is that you ask? Because the outside looked abandoned with overgrown landscape. It didn't feel inviting, clean like a place I would want anything to do with. I contemplated leaving so I read reviews before making decision. Seems lots of people are appalled by the looks. Well I gave it a try. I walked in talked with staff and left her for the day. I don't have anything negative, the staff I interacted with seemed friendly. I wasn't given a tour of the place which is new to me as most places have given me a tour so I snot know what goes on behind the scenes but if it's anything like the front maybe that's why. However what I can see from cameras it's not so bad. Overall I will bring again but I recommend doing something with the front. Curb appeal is a thing if you aren't aware.

I have taken my Ella (Siberian Husky/Border Collie mix) several times and she has stayed over…read morenight. After Ella felt comfortable, she has settled in nicely at the facility. She now gets so excited when I tell her we are going to Camp Bow Wow. The staff is always very helpful and accomodating. I would highly recommend the Camp Bow Wow in Flower Mound.

Review update - my cat seemed sore after her visit for a few days. The small cage is not what I…read morewould recommend, it was the only one available when I booked it - that's the reason for four stars because other than that, they were friendly and easy to work with. I left a review on google with this feedback and the business replied that I left a 5 star review on Yelp so I'm updating it. Not a great response in my opinion!

Always use the boarding for my dog and today I waited 15 mins to even talk to someone. Then on top…read moreof that it took them about 10 mins to bring him out. I don't know why it would take almost 30 mins to pickup your dog. Will not be coming back it's dirty, unorganized, and overpriced.

I take my dog, Beau there for approx. two weeks at a time as my partner is in the military and we…read moredo long distance. Beau is always so excited to get there and it's super easy to check in with them while I'm away. They're text friendly and always respond in a reasonable manner. Pictures include asking Beau if he's ready to go, the sleeps after getting back, and a video update I've received from Bob. You know you can trust anyone who uses a special voice with your dog!

Dropped my dog off here for 10 days over the Christmas break. She came back happy and healthy,…read morewhich is what I really care about. You do have to text them to ask for updates/pictures but they always responded within a few hours with a picture. My dog came home a little stinky, but I 100 percent expected that when I boarded her at a kennel and already had a grooming appointment set for pickup day. Canine Country Inn did such a good job with my dog, I've already booked again for our next trip out of town. For the price, I am very happy with the care my dog got here.

Super flexible and the ladies are so lovely! Our dog loves it there! He comes home exhausted…read more Which is great for a puppy

I have boarded my dogs there several times. My dogs seem to love it there. They are boarded at…read morenight and doggy daycare during the day. I know they are well taken care of and it normally takes a day or two for them to recuperate because they are worn out when they get home.

Love taking our dogs here!!! They're consistent and love on our pups so well! We highly recommend…read moretheir grooming and daycare services!!

Laura is an excellent groomer. She listens and follows my preferences for a great looking poodles…read moreevery visit! Thank You, Laura!

Dr. O'Gorman really a smart, intuitive vet~ known him a long time; I highly recommend!read more

We have been clients of Riverwalk for several years and have entrusted them with the care of two…read moredogs and one cat. During that time, both of our dogs passed away due to old age, and our cat is now three years old. Throughout those years, our experience with the veterinarians and technicians has been consistently positive. The staff is knowledgeable, professional, and clearly dedicated to providing quality care for their patients. The reason for this review is not the quality of care, but the clinic's prescription refill policy. When attempting to refill our cat's flea and tick medication through Chewy, the prescription request was declined because our cat had not had an annual wellness exam. When I contacted the office to understand the reasoning behind the requirement, I was told that the exam was necessary to maintain the veterinarian-client-patient relationship. However, I did not receive a clear explanation of how a routine wellness exam for a healthy, three-year-old cat would impact the decision to approve a medication he has been safely taking for the past three years. Veterinary regulations may require periodic examinations before prescriptions can be authorized, and if that is the case, I would have appreciated a straightforward explanation of that requirement. Instead, the responses I received felt generic and did not address the underlying question of why the exam was necessary in this specific situation. For many families, discretionary spending is carefully evaluated. Requiring an $83 wellness exam solely to authorize a refill of an established flea and tick preventative adds a meaningful expense without a clearly communicated benefit. While I understand the importance of routine preventive care, I believe clients deserve a transparent explanation of the medical or regulatory rationale behind policies that require additional visits and costs. My overall opinion of Riverwalk remains positive because of the quality of care they have provided over the years. However, this experience with prescription refill policies and the lack of a clear & logical explanation has been disappointing and has changed my perspective on an otherwise excellent practice. Note that this might be the case with all veterinary clinics

This facility is amazing! They truly love what they do and treat the dogs with love and affection…read more The facility is clean. My dog has developed great social skills and loves going each week. He comes home exhausted and happy. The staff is amazing. They are so family oriented and I have no issues trusting my dog in their care. I highly recommend this facility to anyone who is looking for daycare or boarding.

Decent prices. The place wasn't pristine, but it's also a kennel…read more I had communicated my dog had a knee injury and wasn't to play with other dogs. That was ignored or overlooked. Luckily there was no antagonism to the injury.

I love this place for my dogs. They take extra special care of the dogs and they have lots of…read moreactivities for the dogs to do. I love how they have themed activities. The boarding of dogs is great. The staff is awesome. You can tell they love what they do. This is why I trust Our Dog House with Maxx and Bo

A multi-page application and my ID so I can be considered for a grooming appointment for my dog?…read moreSeriously?! Yes, they're serious. I cannot imagine what these people have experienced that prompts this kind of friction for new customer onboarding. But it's simply not worth this kind of hassle.