I want to give this rating more for Kaylee. Two times I visited for nails; no one else was there…read morewhen I walked in. My first with Kaylee was great. She took care of my husband and I patiently, with great care and my pedicure lasted 3 weeks. On my second visit, again absolutely no one else was there, I had Sylvia. She raced through the service and when I decided to get my polish changed on my hands to give more business, it was as if I did the wrong thing. Sylvia was unpleasant and rushed the service and charged me extra without telling me and thanked me speedily out of the door- $95 for deluxe pedicure and a gel polish changed. The pictures say it all. If she didn't have time, I would have rather she let me know upfront.

First time here service was wonderful. I was able to relax without any interruption. Nina gave me…read moregood recommendations on how to color my nails. The pedicure by Phillip was amazing. I was given a head massage before leaving...Chef's kiss to the whole experienc.

They've had to redeem themselves.! They are convent, I work…read moreacross the street 8am-5pm and live downtown. So I don't have a chance making it to any other salon before closings. They are always busy. I've tried going on all different types of days of the week . I have been turned around and told there's not enough time to accommodate me with my desired services. I get full acrylic toes an full set! I finally found the best worker hands down on recreating designs and is very prideful of her shaping /filling. Ting,May& jojo best nail techs

Im a regular but today the woman who serviced me was in a bad mood. The staff here is usually nice…read morebut today this woman's energy was OFF and when I asked her for a receipt I got attitude. This type of service cost you a repeat customer.

I somehow came across Ginseng Beauty Bar on social media last night and once I saw and confirmed…read morewalk-ins were welcomed, I visited the next day. The salon is absolutely beautiful. The big windows , music and design allow for a peaceful and elevated experience. Upon walking in, I was greeted by the staff and Alexus immediately went to work on my toe polish change. Upon here arrival, Ashlyn went head and soaked off and drilled my current set off. Once she was complete and Sydney was ready to apply the acrylic, I switched chairs. Sydney did a fantastic job on the application and shaping of my nails. Ashlyn did some filing and polishing as well on my set. Though a little longer than a trip to a typical nail salon, I enjoyed every minute. I'll definitely be back as I hope to have found my new nail home.

I called around to a few nail shops in the area and Ginseng had the most reasonable price for a…read morebasic pedicure at $30. I came in around 5:30pm on a Thursday and, thankfully, didn't have to wait. India did my pedicure and got me in & out of there within 45 minutes. I had a wonderful experience with her and loved that I was contributing to a black owned business! I believe in black girl magic and this nail salon has it! I'll definitely be back. Thx Ms. India!

This has easily been the best nail salon I have been too. Jacki did my pedicure today and she was…read morewonderful. The pedicure was so nice and relaxing. My feet and lower legs feel amazing. The paint job on my toes look great! Can't wait to go back to get them done again and maybe a manicure the next time too! Definitely a place worth coming to in a city where it's so hard to find good service and a quality nail salon!

I've been getting regular pedicures here for a while. I always see Jacki and she does a fabulous…read morejob. I like that the place is small and not overly chaotic. Because it is small they do not take walk-ins, but the ease of scheduling online makes up for that. I can usually get right in.

Since I have to be in the area once a month, I decided to start going to this location to get my…read morenail fillings. Vincent was determined to make sure that he could fulfill my needs to have the same design that I received from a Nail Tech in Buckhead that no longer services the area. He took time to try to find the design amongst a drop off, filled with others that were similar, but not exact until he found the perfect match. As a result, I now only go to this location and always hope that Vincent is there . The place is very neat and nice and I like the clean white decor. What I do not like, however is that you will wait when you get here. And the walk-in service is not the most professional that I have seen. You pretty much have to stand there and wait to be acknowledged or if you're familiar with visiting then you check in using the small kiosk outfront. The good thing about the kiosk is you know what your cost is going to be upfront which is not the same at other nail salon so I do appreciate that. I also had to ask for water versus being asked by needed something to drink like other salons that I typically frequent as well. It definitely gets crowded here so to spend a few hours, especially if you want both a pedicure and a manicure .

Worst nail salon experience I've ever had. The service was rushed, low quality, and they didn't…read morecare if I was happy with the results. The manager was extremely rude and even raised her voice at customers. No flexibility, no professionalism, and no respect. I do not recommend this place at all.

Came in for a walk in with my mother, and the service was nothing short of wonderful…read more From the swiftness of the services rendered, to even color consultation, the staff were very helpfu. I really appreciate them not being pushy for what services to choose, where with other nail shops, it can feel almost insulting when you don't choose their "recommended service." I loved their patience as I worked simultaneously with the nail service, and I will definitely be back

Went in for a quick walk in on a Tuesday afternoon and was able to get worked on immediately. I…read morejust needed a basic SNS manicure and my manicurist Bobby was very good! He was quick without sacrificing the quality of the manicure and a good conversationalist. I also got a great eyebrow wax from Sam. The overall atmosphere is very nice, with ample space between pedi chairs and mani tables. The customer service is great and the staff is very friendly.

Awful customer service no attention to detail. Poor service for pedicures and polishing nails.read more

Fantastic job. Came in from out of town and neededed a last…read moreminute gel manicure and 2 eyebrow wax service. Wait was under 30 mins. Service was great from entering the door to the manicure service to the eyebrow wax services to us paying and walking out the door. Very clean and well kept. The festive decorations added even more to the warm and welcoming vibe. They also gave us a Christmas bag with a small gift which I thought was such a nice touch Highly recommend. Will definitely come back when we're in town again.

I was recommended to 5th Nail Lounge by my sister, and I'm so glad! I've been coming here for…read morealmost a year now, and they never disappoint. My nails always look good, and the quality and attention to detail are consistently amazing. Very professional and friendly atmosphere. One thing I really appreciate is that if I have an issue with a nail, they're happy to fix it for free as long as it's within 3 days. That said, it's rare that I have any issues because they do such a great job! I always leave happy with my nails and look forward to every appointment.

I was running errands in the area & was looking for a place to do my nails. I drove past 5th Nail…read moreLounge & decided to give it a try. I was very fortunate to come in on a Saturday at noon & have no wait. I got SNS & a pedicure. The services were great, staff were friendly, & fast. The prices were reasonable as well. No complaints. I will definitely come back.

We chose this salon because it was listed as Black-owned online. However, upon arriving, it was…read moreclear that this was not the case. That didn't matter, though, as the three technicians who serviced us were very professional. I expressed how I like my nails, and I was not disappointed with my nail dip. Some places make their dips too chunky, leaving your nails looking like Chiclets! The color of the dip turned out exactly as I wanted. Tom did my pedicure, and I will 100% request him again. He did a fabulous job on my toes, and his foot massage was everything--just what my tired feet needed. Both my manicure and pedicure look professional, and I will definitely be back. I should note that I don't do well with salons that reek of chemicals; we left two salons in the area because of the overwhelming chemical smell. Thankfully, that was not the case here.

I'm very satisfying with this salon very friendly people they all have good services specially…read more Emy Huynh she is my lash stylis. she does amazing jab

My favorite and only nail salon in Decatur! Great service and friendly staff. :) The pedi and mani…read moreservice is awesome as well!

I really wanted to like this salon, but this was one of the worst nail salon experiences I've had…read more I paid $85 for a regular pedicure, and my toes looked terrible. The polish was uneven, thick, and sloppy. I called the salon, and they asked me to come back so they could fix them. Unfortunately, the second attempt still looked bad. When I told the manager I still wasn't satisfied, she shrugged her shoulders and dismissed my concerns. I even went outside to look at my toes in natural light, took another photo, and came back in to show her. Instead of trying to make it right, she became rude and only offered me $10 back. She also told me, "Your feet look fine. They only look bad when you put a camera on them." The most shocking part was that other customers spoke up for me. Two customers told the manager my toes looked unacceptable and that they would be upset too if they had paid for that work. One customer was so bothered by how I was being treated that she personally gave me back the money I had spent. I repeatedly told her she didn't have to do that, but she insisted. I will never forget her kindness. While this was happening, I also watched three customers leave because of the way the staff was handling the situation and how I was being treated. This review isn't just about a bad pedicure--mistakes happen. It's about the complete lack of professionalism, accountability, and customer service. I gave them an opportunity to fix the problem, and instead I was dismissed, treated disrespectfully, and left paying for work that was unacceptable. I've included photos of the original pedicure and the "fixed" version so others can judge for themselves.