I had never been "sugared" prior to visiting Sugaring NYC. Of course it hurt, but I was pleasantly surprised with the end result. The studio is extremely clean. The staff is amazing, and the experience is pleasant. read more

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Kayla was amazing, made something that could be uncomfortable seem very simple, and made small talk and discussed all procedures . Was able to accomplish what I had done with little to no spice. Thanks for a great service read more

Thank you for my sugar taco. My normal sugaring gal was booked solid, and I noticed this was a new place. I was able to secure an appointment ASAP. I had no idea when booking, but they're offering 50% off for new customers. Yeehaw! read more

Called a few minutes ago to book an appointment to get sugared yet was immediately offput by the tone of who answered the phone. I asked about the special and she was very condescending in describing if she didn't know if it would still be going on when I got there. If that's any indication then no thanks! read more

I wanted to try something new and was impressed! Sure it's an odd concept but sugaring is WAY less painful than waxing. Price is comparable to a salon wax. It's still not a complete walk in the park but I will be returning! The salon was neat. Staff was friendly. Highly recommend! read more

Over waxed the same spot on my underarms to the point it was raw. I couldn't even finish my appointment for a Brazilian, bc who wants their V waxed 4x in the same spot? Trainee was on her second day and they let her do it ALONE??? Crazy. Lady in front continued to pretty much berate me for booking with nobody specific (it was my first time there) and if I didn't want a problem like this I should have booked with someone more experienced. I wouldn't have even booked here if I knew they were going to be so rude and condescending. read more

I had sugaring services at the new happy valley location. The salon is professional, comfortable and clean. The service was quick and sugaring is less painful than waxing! Highly recommend! read more

Sugaring NYC - Happy Valley location is top notch! It has a nice aesthetic and great staff. Amy is AMAZING. This was my first time trying sugaring and I'm hooked. So much more gentle than waxing. 5+ stars! read more

I made an appointment and got there on time but ended up waiting because they were behind. No big deal. I know it's a new shop and that can happen. The woman took me back and told me to lay down and asked what we were doing? Confused since shouldn't you know that before bringing someone back to a room? Never asked if I've been sugared. If I've been there before. Just got started. Any place I've ever been has their sugar heated and this was completely cold and hard. Not many words were said during the interaction. Won't be coming back. read more

Go see Autumn! She's so sweet, will make you feel at ease, and takes her time to make sure the job is done perfectly.

Had my first sugaring done by Larissa. Definitely would recommend her to anyone for some baby smooth results.

OMG!! If you haven't tried a lash lift, you should absolutely do it... I've been getting lash extensions for a very long time and it completely destroyed my lashes... I started getting lash lifts and my eyelashes are amazing... I was so impressed with the job that the Happy Valley NYC sugaring did that I'll keep going back... Very clean, welcoming environment friendly staff... The best thing about it is the lashes look amazing like you have extensions for not even a fraction of the cost... You should go in and see them in happy Valley .. read more

Ivette made my experience great! I've been sugared before (elsewhere) but this time it was a lot less painful. Highly recommend coming here!

Sweet sugaristas, though my favorite was let go over ridiculous management issues. And that is where my complaints lie. I have been trying to cancel my S Pass since my favorite sugarista left and have had no response from the manager. I have reached out no fewer than 6 times now, via email and in person at the store, and was told the manager would be in touch with me to cancel my membership over the phone. That makes no sense to me at all (what could they possibly need that can be done over a phone call? My emails and in person visit should have been more than enough), but it's a moot point when the manager refuses to response or contact me at all. There is nothing in the membership agreement that says this would be this difficult, or impossible. I would highly recommend avoiding this location and definitely do not sign up for the S Pass unless you'd like to be stuck paying for it for the rest of your life. Perhaps this review will get the "manager" to pay attention to her business. Red flags galore. read more

Riley was very sweet and did a great job! I will be coming back for more services for sure

I signed up for a free sugar session so that someone who was learning could practice. MaryBeth and Sydney were great! they were both professional, friendly, made me feel welcome, and did a good job. The shop is beautiful and clean! I am definitely gonna go back and see either one of these ladies! read more

Phenomenal service from the skilled staff. Very clean, elegant surroundings, and would highly recommend to anyone. Will be returning regularly. read more

Ivette is AMAZING! With my first time, she made me feel comfortable and made sure I was doing okay. The place was very clean and inviting, making the experience better. Ended buying a package as I will be coming back regularly. read more

My wife talked me into going here for my derriere. I didn't realize how nice it would be not having hair there... Great job by Marybeth keeping it professional and comedic at the same time read more

There is no receptionist at this location so it is hard to reschedule and no one answers your calls. Also, no point in getting eyebrows done and wasting your money as they do not shape them at all! Lastly, I was quoted a price and when I go to pay it is doubled because the staff didn't understand the special was for just one service. If it is staff error, I am not sure why it is gets taken out on the customer?! The manager said that I was quoted the price If I cancelled which is just a lie because the employee I booked with we did not talk about cancellation charges at all! They didn't resolve anything and I will not be going back or recommending this place to anyone. Big waste of time, money, and pain!! read more

Phenomenal service from my sugariesta Larissa did a fantastic job makings me sparkle! Almost pain free. I have never gotten a male Brazilian wax before, but she made it an experience worth coming back and getting again. Great customer service thank you. read more

Shelby gave me THE BEST waxing experience! She walked me through everything she was doing and made me feel super comfortable, she definitely had me laughing through any pain or discomfort I had. I would highly recommend her if you are nervous about trying out a Brazilian wax for the first time. Also first time Brazilians are 50% off!! read more

Larissa was so fantastic!! Great conversation and made me feel so comfortable getting my first Brazilian. I highly recommend her. I've been back since and I don't think I will ever stop!! read more

I'm giving one star for the lady that made this right the best she could by not charging me for my experience. My daughters under arms were left with so many hairs AFTER seeing the girl. The girl told me, if we want all the hair out? That'd be an additional charge for "extractions." So basically, don't do a good job so we can charge you extra to do it right. Her eye brows? The girl used TWEEZERS to brush up my daughters brows to see if they're even! She said "we don't all have eye brow brushes." She also told me she used her finger to brush my daughters brows the process to 50 min to do brows and under arms. At urban colorz, that's a total of a 20 min service. She went over my daughters under arms SO many times with hot sugar, it hurt her very much. My daughter, 14, guided the girl through how to do her brows. "Are you going to do here?" (The under part!!) "I wasn't going to. It didn't look like it needed it." She tweezer the middle instead of sugaring, she didn't do the top until my daughter asked her to. Terrible job. We will never go back. The lady that made it better by not charging was fine but still will not go back. read more