I have been using this cleaning services for almost a year at my house and my office. Maria and…read moreher team are great! I met her at my work while cleaning the offices and decided to give them a try for my house cleaning and man they are great! I have used couple different companies but this company has gone above and beyond when it comes to cleaning. NO items have been lost at my house or broken and prices are very affordable. I highly recommend Maria and her company for your next cleaning service! Very satisfied customer

At an apartment with two females, you might assume that we are clean and orderly and leave Post-It…read morenotes on the fridge noting that "we're out of arugula!!!! XOXOXOX" but honestly, we are goddamn DIRTY. We are both long haired brunettes, we own two long-haired cats, we drink a lot of beer and wine, and I eat like a person with a hole in their chin. On an off day, our apartment looks like the "GLUTTONY" murder scene from the movie Seven (just kidding, potential husbands). So when we had to move out of our place, we figured we might want to make it look less like a disaster zone and more like a habitable living space. After a couple failed attempts using deal-of-the-day type cleaning services where the poor over-worked cleaners did their best but their frail, ammonia-eaten arms couldn't work through our mess, we called the Green Clean Company on the recommendation of a friend, and THANK GOD, because we got to easily move out of a home that doesn't belong on "Hoarders: The Early Years." Perfect windows, clean floors, no more cat hair, and spills cleaned. Our kitchen looked better than it has since like, 2008. Plus they use a air filter which is awesome because now there is actual air and not cath-air. Thanks to Marlina and the rest of the very efficient staff for tricking people into thinking we are not disgusting. Future renters of this apartment, you have no idea. HA.

I hired Green Maids earlier this year. They came once, and did a great job! The floors and…read morewindows were especially well cleaned and noteworthy. Both shined like they were brand new. There were a couple minor oversights, like the laundry room was basically skipped, and big corner of the kitchen floor, but overall it was a good and thorough cleaning for a reasonable price. They bring an air filter to clean any dust that is stirred up as the clean. Initially they were very prompt and communicative; they returned calls right away, showed up on time for the quote and the cleaning. However, after the initial cleaning the Green Maids became kind of flaky. I couldn't settle on a next appointment date, and they didn't always call back. They even left their air filter behind on accident, and I couldn't get them to pick it up. Finally I just gave up. Overall, I'd give them 4 or 5 stars for the actual cleaning services, but have to give them 1 or 2 in administration for never calling back. Customer service would be right in the middle because initially they were great, but in the end they were flaky.

Possibly the worst house cleaning service I've used, I would give zero stars if I could. I used…read morethem once and will never use again or recommend. Co-owner Valerie quickly pushed my request off to Inna, who was nearly impossible to communicate with. We were misquoted on the time to complete and price of the job despite giving them all the specs/details of my home and did not have my tenants bedrooms or bathroom cleaned - so $400+ and five hours for ONE bedroom and 2 bathrooms. We paid twice as much as we anticipated, and the cleaning took an excruciatingly long time. Which would be fine, had it been done properly. I have two dogs and don't mind putting them up to stay out of the cleaners way, but we were not expecting her to be so slow and take all day. I found things misplaced and lacking serious attention to detail. I probably could have cleaned my own house better on my own despite recovering from surgery in both of my hands. I have since found a much better cleaning company with reasonable pricing and a much more thorough clean. I actually paid half the price for the new service provider and had all four bedrooms and three bathrooms cleaned - they cleaned my ENTIRE home instead of half of it in half the time for half the price and did a MUCH better job. I would think 3x before contracting this business to clean the smallest of spaces.

I listed my condo for an Air bnb rental, and used this company to clean the condo beforehand and…read moreafter the renters left. They did a great job for a good price! House was very, very clean, which can be hard to do when you have two dogs and a group of people staying at your place for a week long vacation. I would 100% use this company again. Really nice people, very trustworthy. I will suggest them to friends for sure.

If you are looking for two women who are coming to your home to take care of business, look no…read morefurther. Their friendly attitudes and upbeat personality feels like you have an old friend in your house and their attention to detail & hard work is unmatched. After 2 messy boys moved out of our 2 bedroom 2 bathroom house, these ladies did the dirty work and took care of everything. All surface areas, vacuumed cleaned all the floors & carpets (besides 4 adults living here, there were 2 cats too!), Cleaned the ceiling fans, moved furniture, changed the sheets on both beds, I couldn't have been happier. I can definitely see my self having these two lovely ladies around to help keep things sparkly around these parts. Give them a try and I promise you won't regret the time & money.

After trying several companies and services I am thrilled to have found Windy City Cleaners. It is…read morea relief to know I don't have to meet anymore new cleaning people. I appreciate that Grace brings a crew to clean my home efficiently and to our expectations. They listen and understand your needs. They are flexible and the only company my husband has approved of. So very grateful to finally have a reoccurring cleaning service.

We are a military family and we just moved to San Diego from Hawaii. We signed a lease on a unit…read morethat we did not see in person since we had to quickly lock in a place to live in the short time frame the military gave us to move. We moved in and found that the unit was not thoroughly cleaned from when the previous renters lived there so we did some research and decided to hire Fresh-n-Home. I had high hopes for this company because the other reviews were outstanding, but unfortunately I was disappointed. The unit was empty when we hired them to come in and clean so I didn't think they'd have any issues finding the areas that needed to be deep-cleaned. There was candle wax splattered on the walls and floors; caked on grease on the cabinets; food splattered on the wall above the stove; a brown ring in the toilet; mold on the dishwasher; among other things. To their credit, they were able to remove the mold from the dishwasher and the brown ring in the toilet, but everything else appeared to be untouched. In fact, they even broke one of the handles on our toilet and left the pieces on the bathroom counter. I found it rude that they didn't mention the damage once they had left, so I emailed Kelly and she was courteous and offered to send the girls back to clean and fix what was missed. Keep in mind, the first time they came they spent about 4.5 hours "cleaning" the house. A couple days later they came back and fixed the toilet handle and wiped the food splatter off the wall. There was still wax on the wall and she asked me if I would like her to remove it, I said yes. She told me the first time they were there they weren't able to get the grease off the cabinets because we didn't have any hot water since the water heater wasn't turned on. By the end of it, we still had grease on our cabinets and our floors were dirty (even though I saw her mop). They just didn't seem as thorough as advertised. And we were charged $292.50...

I have to give Kelly and her team 5 stars for one of the best customer service experiences I have…read morehad. I had been searching for a house cleaner for awhile, but felt like I was trying to be sold something and was just a number. I felt Kelly's service was personalized and they worked around my schedule. We talked after the service to make sure I was happy and they leave a checklist of every item they cleaned. My apartment looks amazing.. they even took care of things that I had troubled getting stains out of such as my oven and toilet. I would recommend their services and plan on using them again soon!!

This is my updated review!!! EVERYTHING is squeeky clean! These ladies were awesome, great…read moreattitudes and they even arranged my daughter's stuffed animals on get bed! Patricia, the owner is so responsive to get clients. I messaged her with what I needed and her staff did that and more! My daughters and I were so happy when we came home! Thank you! As a very selective consumer, I wholeheartedly recommend this company and their stellar service.

I am not thrilled to be leaving Patricia and A Definite Difference a less than 5 star review, but…read moreI'll share my experience and you can decide for yourself if you want to use her services. After emailing a few housekeepers on Yelp, I settled on A Definite Difference as Patricia wrote back quickly on pricing for my home and was able to schedule a cleaning very quickly. She quoted me $75-$90 for my small one bedroom home, which was on par with her competition. Her cleaners showed up on time as promised, and I was surprised to see 3 of them. I figured I'd go run some errands so I could get out of their way, and when I returned just over an hour later, I was informed there was a leak under my bathroom sink. I have lived in my apartment for over a year and have never had a problem, yet somehow in the hour these cleaners were in my home, this leak came up on its own. The staff was very defensive when I said it was a very odd coincidence, which made me think they caused the leak. I spoke with Patricia on the phone, and she asked me to send a video of the leak. I sent that along with some photos of spots her cleaners had missed. Her reply was simply to get my email address for the invoice. I received an invoice for $90, and not even an apology for the leak or the missed spots. Most of the apartment was very clean, and they were definitely fast, but it seems very damning that a leak sprung while her staff were cleaning. I had to call a plumber and deal with that issue on my own, with no offer from Patricia to discount the cleaning. I have given her over a week to reach out to me and address the issues, but she ignored both the leak and the overlooked areas, so it is clear she's happy billing me and moving on. And the total was on the high end of the estimate, no less. I won't be using them again. Photos of the overlooked areas are attached to this review. UPDATE #1: Patricia posted a response on my review claiming I was supposed to contact her. I've uploaded a photo of our Yelp messages where she said she'd get back me. The only thing she got back with me about was the invoice, ignoring that there were overlooked spots. My place is an older building, not sure what that has to do with anything. And no, it wasn't "extremely dirty" before the cleaners. I have pictures I took of the apartment a few months before the cleaning was done, and it looks basically identical. Patricia never asked anything about the condition of the house, and I never claimed it was clean, dirty, or anywhere in between, so do NOT claim that I wasn't honest about ANYTHING. I can post the earlier messages as well, if you'd like, where I simply asked for pricing on mopping all the hardwood floors and cleaning the bathroom and kitchen. Listen, Patricia, you own a business, you need to act like you own a business. When a customer has an issue, you need to address it with the customer. I got no apology for the inconvenience of having to call a plumber, whether it was your staff's fault or not. Obviously I cannot prove they broke it, and you cannot prove they did not. But you don't ignore that. You apologize for what is now an inconvenience for me, and perhaps offer a discount for the trouble. Further, when I point out actual cleaning issues you've overlooked, you don't even address those issues? Again, no apology, no discount, nothing. Of course I'm going to post a detailed explanation of your poor business practices when you do that. I gave you every chance to make things right before coming here, but you didn't seem to want to do the right thing. And to come on here and say I wasn't honest about something. Sorry, YOU are the one who is not being honest. All of our conversations are documented, and I will post more screenshots if you want to keep making false accusations.

My husband and I feel fortunate to have discovered LVS Cleaning Services (which came to us as a…read morereferral from our daughter). We have reasonably high expectations for home cleaning, which we stated when setting up a trial cleaning. After several bi-weekly cleaning sessions by LVS Cleaning Services, we're delighted by the result and (with no prompting), we're sharing our endorsement with the Yelp community. The owner / operator is industrious, attentive to detail and solicitous of our feedback. We feel as though we've made an excellent choice. If you're in the market for a cleaning service, look no further than this jewel of a business.

Been very busy with work that we fell behind in cleaning. I reached out to GBCS and they responded…read moreimmediately with answers to my questions and availability to schedule a cleaning quick! Nicolette did an amazing job deep cleaning our two bedroom two bath apartment. Trust me, it needed it. She was friendly, professional, and punctual! I am very picky when it comes to companies providing a service and I highly recommend them! Thank you GBCS! Looking forward to our next cleaning!

Follow up: Look at that she was able to reply to this review yet can't give me a call back. AVOID…read moreTHIS BUSINESS. TAKE YOUR MONEY TO SOMEONE WHO ACTUALLY CARES. Notice how the owner's reply said nothing about the photos or the fact several "policies" were ignored when it comes to providing for the customer. I stand by my one star even more now. I never agreed to not mopping the floors (only skipping one room due to painters being in there because you showed up LATE) and I never got a walk through of the house when the job was completed and I never said it was a great job or even a good job. I had an awful experience with Golden Box Cleaning. I was in the process of moving into my first house. I asked for a "move in cleaning service" which on the website they described as a "deep clean." I wanted my house DEEPLY cleaned before I started moving things into the house. I called them and was able to get an appointment for the following week on Thursday at 9AM. I rescheduled to 8AM because I knew I was going to be extremely busy later in the day with painters, movers and locksmith. I was on a time crunch to get things done! Their catch line is "we clean, you rest." and that's what I wanted. On Thursday, the cleaning person did not show up, so I had to call them to see what was going on. And then they said she would arrive shortly, as their system was not working effectively. The cleaning person show up OVER AN HOUR LATE. Once she (Gabriella) got hers she asked what I wanted specifically done, and I mentioned the ceiling fans are very dusty and to please do everything a "deep clean" requires. Then she asked for paper towels as she FORGOT them. In their FAQ section it says that they bring all supplies. Later, I asked her if the service included moping. She said she FORGOT her mop, and if I had a mop she would do it, but obviously I didn't as the house was completely empty so I let it go because what else am I supposed to do? Then when she "finished" she asked me if I needed anything else done, I quickly looked at the windows and could still see nose prints from the past owners dogs. I asked her to do that. She then leaves, she probably spent around 10AM to 2ish in my home. Not sure what she even did especially considering she gave me back my paper towels roll which looked like she didn't even use half. I didn't think I had to helicopter watch her. I started moving kitchen items into cabinets on Sunday. It doesn't even look like she wiped down the cabinet shelves (see photos) ! That red bucket photo is from us buying a brand new shop vacuum and that is everything we pulled out just from the kitchen cabinets!! That paper towel photo is from one sweep after the vaccum. I went through so many paper towels and time before I was even able to put anything away. I have been working 14+ hours day to get the house livable. It was a Sunday and things need to get done asap. On Monday, I called expressing how unsatisfied I was. I spoke with the owner, Camille, and she made me feel like she wanted to make things right. She offered to have someone come back out to fix the mistakes, but at that point everything was clean! THANKS TO ME! So I asked for a refund. $280 dollars (not even including the obligatory tip) for an extremely awful job is shocking to me. She said I was outside the "48 hour window policy" so therefore she probably couldn't refund my money, but she, THE OWNER, said she will check with the IT team (not sure what it has to do with anything) to see what she could do and would "call me back in an hour". Apparently, this "48 hour window," includes weekends which I've never heard of. She didn't get back to me until 3:26PM (I called at 9:47AM). She didn't even have the respect to call me. She texted me basically saying the IT team has not gotten back to her. The following day she gets back to me (through text again) explaining that the worker already got paid and therefore they couldn't refund my money. From my point of view, that's their problem not mine. They should be eating the cost- not me! On their website, the FAQS say a representative is suppose to call shortly after the service is completed and reach out to ensure we were satisfied. I never got this call. It seems she uses her website policies only when it suits her. I tried calling the following two days and just keep getting the voice-mail. I officially have been ghosted which shows you they are unprofessional. I actually sent a good portion of this review to her and she never responded. So I guess she actually doesn't care about "100% CUSTOMER SATISFACTION".