1. Suite Home Chicago

    1. Suite Home Chicago

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    Chicago, IL

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    Suite Home Chicago

    4.5 (43 reviews)
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    Furnished apartment in the West Loop - The Mason
    Sophie M.

    I stayed in a Suite Home furnished apartment at The Mason in West Loop and everything was flawless. The unit itself was spotless, the furnishings and linens were very high quality, and there was a great work from home setup. It was also pet friendly and had in-unit laundry and a high quality bed. Would definitely recommend if you're looking for furnished housing in West Loop!

    Natasha S.

    Amazing...home away from home! Suite Home takes comfort to another level. Suite Home provided accommodations for our family at the Marquee, in a 2 bedroom apartment. The unit was very clean and spacious, and completely furnished with all the basics (i.e. kitchenware, washer/dryer, etc.) and also had all TVs equipped with Roku for added comfort. The Marquee was in the Loop, directly adjacent to State Street and within very close walking distance to Millennium Park (the Bean) and Michigan Avenue. Could not have asked for a better location. While everything was wonderful, the absolute BEST feature was the view...it was BEAUTIFUL! Overall, just excellent accommodations, made everything easy, comfortable, and worry-free for our entire stay. Would highly recommend! Thank you Suite Home Chicago!

    WFM buddies!
    Tim R.

    My stay with Suite Home was flawless from check-in to check-out! The apartment (505 N. State) had everything needed to make it a "home away from home" even things I would never think about needing like a Brita filter! With COVID causing us to be nomadic, it was the perfect place to be for a month. It provided a place to live, work and workout--and the view made it all even better! It was close to grocery stores, public transportation and even shared amenities with a hotel (gym and indoor pool). I think my dogs enjoyed it as much as me! Thanks Suite Home for your amazing customer service! I will definitely recommend your services to any one looking for extended stays.

    Kitchen, loads of closet space, and washer/dryer in unit.
    Julie D.

    Sarah was beyond helpful in locating a flat in a great walkable neighborhood that fit all my needs. She was always patient with any inquiries. I highly recommend their service and will be using them again and again!

    #MYSUITEHOME
    Hassan A.

    #MYSUITEHOME one of my best corporate housing experiences yet with amazing views Downtown Chicago

    Caroline M.

    I just checked in to my apartment yesterday, the process was quick and easy. The apartment I'm staying in is even better than the pictures showed online. It is fully stocked with dishware, linens, etc. and is very clean. I'm very happy with Suite Home so farand would recommend them to anyone looking for affordable short term living.

    Corner unit with excellent views of the city and lake

    Suite Home Chicago never disappoints! The Streeter provided specious rooms, fantastic views of the city and Lake Michigan, great location, very nice amenities, attached parking and welcoming door staff. The Streeter offered everything and more for our extended stay.

    The view from my apartment provided by Suite Home Chicago. They make you feel at home while you're away from home.
    Joe D.

    Sweet home Chicago makes leaving home feel like you're going home. Beautiful apartments. Wonderful staff. Amazing amenities. Only place to stayif you're in Chicago for a stretch of time.

    Incredible views here at Marquis Block 37. Amenities and area are unbeatable!

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    Jennifer B.

    Thank you Yesy for the kind words!

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    Jennifer B.

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    3 years ago

    Outstanding customer service, immaculate apartments. You truly feel at home when you stay in a Suite Home apartment. Highly recommend!

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    Page 1 of 2

    Ask the Community - Suite Home Chicago

    Review Highlights - Suite Home Chicago

    Sarah was beyond helpful in locating a flat in a great walkable neighborhood that fit all my needs.

    Mentioned in 3 reviews

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    Aqua at Lakeshore East Apartments - Living rooms | Aqua at Lakeshore East

    Aqua at Lakeshore East Apartments

    (58 reviews)

    The Loop

    We chose this building in part because of the advertised amenities, but our experience with them…read morehas been consistently disappointing, as has the level of responsiveness from the management office. * Sauna: To our knowledge, the sauna has been out of service since we moved in. It was working when we toured, but we have not seen it operational at any point since becoming residents. * Hot tub cleanliness: On February 28, 2026, when we turned on the hot tub jets, a grimy black film resembling dirt began accumulating in the water. I took photos that night (see attached). This raised serious concerns about maintenance and cleanliness. * Swimming lessons representation and lack of response: During our tour in November 2025, a leasing staff member told us that free swimming lessons were offered to renters, and we confirmed this multiple times because it mattered to us. After moving in, an onsite swimming instructor told us that, to his understanding, there are no free lessons. When we mentioned we had been told the lessons were free and asked whether he had heard similar questions from other residents, he told us yes. We emailed management on February 19, 2026 asking how to enroll or to clarify whether free lessons are offered, and as of March 1, 2026, we have not received any response. In other replies to reviews that complained about amenities, the rental office has said the hotel manages the amenities. But these amenities are still advertised as part of the residential experience, and from a resident perspective the distinction doesn't change the outcome--we relied on what was represented when deciding where to live. If these issues are resolved or clarified, I will update this review. For now, prospective residents should independently verify the current status and availability of any amenities that are important to them.

    I had such a wonderful experiencing this building this was by far my top choice. The amenities are…read morephenomenal the deck the pool the cabanas the grills they have everything a sauna a steam room literally whatever you think they have they probably do. And it's in the best possible location. My overall experience touring here was a 10/10 thank you Kacy for explaining everything to me and being transparent about fees etc you were amazing so many good laughs and it was genuinely fun touring with you. I definitely recommend moving in here I'm praying that I'll be able to move-in because it's such a great community and location so fingers crossed I get this job and can move into that 1 bedroom you showed me!

    The Gallery on Wells - Gallery on Wells TV Room with Kitchen

    The Gallery on Wells

    (19 reviews)

    River North, Near North Side

    Lived in this building for over 2.5 years and I couldn't be happier with both the building and the…read moreamazing leasing experience I've had here -- and a huge part of that is thanks to Serena the leasing consultant helping me upgrade my unit this past year. She brings such positive energy and professionalism that instantly set the tone for a great living experience. She's also just fun to talk to, carries a welcoming attitude, quick follow-ups, and deep knowledge of the building made the leasing process smooth and enjoyable. Beyond just the leasing experience, the building itself is a gem. The location is unbeatable -- close to everything, yet just far enough removed to feel like a peaceful retreat in the city. And the views are absolutely stunning, whether it's sunrise, sunset, the unobstructed views of the city skyline never get old Serena is always upbeat, helpful, and genuinely passionate about creating a great experience for residents. She sets a high standard, not just for leasing agents, but for customer service in general. If you're thinking about moving here, know that you'll be in excellent hands -- and that you're choosing a place that offers both luxury living and a fantastic team behind the scenes. Thank you, Serena, for making this building feel like home from the very beginning!

    I was recently in town and per my usual, I had stayed at the Gallery on Wells. I have friends who…read morelive in this beautiful building whom I visit a few times a year. The building is conveniently located to everywhere I need to be, the amenities are top notch, the hospitality of the door staff and the office team are exceptional, my friends, who are 5 and 6 year residents, absolutely love everything about living at the Gallery on Wells. I highly recommend this building if you are in need of a conveniently located apartment home, run by professionals, who actually recognize you and know you by name!!!

    Echelon Chicago - Large Bedrooms

    Echelon Chicago

    (66 reviews)

    West Loop, Near West Side

    This is my first time living in a "professionally" managed building. From my experience here, I…read morewould never pay for something like this again. My fiance and I have had issues since day 1. To name a few: -The Resident lounge is actually an employee lounge throughout the day as that is the only space the employees have to go to. -The grills have been broken since day 1. You have to bring down your own lighter, pick up the metal grates with your hands, and then light it to actually get it to work. -Once snow started in Chicago, the management team would not have the snow removed from common spaces making the grills, etc. inaccessible. -The key FOBs don't actually give you access to anything. I don't even know why they give them to all the residents when they don't work to get you into any of the common spaces. -They will randomly do renovations on a floor without providing any of the surrounding apartments a notice. This is very frustrating especially during a GLOBAL PANDEMIC when everyone is working from home. When you speak to the management team about these issues, they make you feel like you are the only one with problems and that everything is great about the building. That is not true as I have spoken to several residents who are frustrated with all the same issues. This experience has made me think twice about paying to live in a managed high rise building.

    My wife and I have lived at Echelon for 2+ years and we absolutely love it. It is in the heart of…read moreRiver West/Fulton market and walking distance to EVERYTHING!! The building/leasing staff is extremely friendly and always available. If there is an issue with the apartment, they have onsite maintenance staff and get things fixed asap. The building has amazing amenities including: on site gym, pool, resident lounge, library, etc. If you have a car, they have an amazing ON SITE garage that leads up to the main lobby. Highly recommended!

    215 West Apartments - Our beautiful property!

    215 West Apartments

    (49 reviews)

    The Loop

    Just renewed lease. I've lived in 5 beautiful downtown High-rises and this one is Best. I'm a very…read moreloyal customer when I feel I get Good service and I make sure people know. If you want amazing staff, maintenance and management, you want to live here. Front Desk goes that extra mile, management treats residents with respect, professionalism and kindness and maintenance is fast and great.

    If you are considering living here, read this first…read more I was charged $300 for two blinds upon move-out, described as "custom-made" and damaged beyond normal wear and tear. I have attached the photos they provided as "evidence". You can judge for yourself whether this justifies full replacement. Over multiple email exchanges, management could not describe the specific damage in writing, could not provide documentation proving the blinds were custom, and when I requested an invoice, admitted they did not have one, meaning I was charged before the replacement was even completed or documented. Draw your own conclusions about how this management company operates. And if you really have to live here, document everything before you move out, photograph every inch of your unit, and know your rights under the Chicago RLTO before signing anything here. p/s: What makes this worse is that none of this came after any prior notice or conversation. Their very first communication after my move-out immediately threatened collections and credit bureau reporting if I did not pay within 30 days. Whether this is intentional or simply a failure in their notification system, I don't know. Either way, tenants are blindsided with a payment deadline and a collections threat before they even know a balance exists.

    The Streeter - Office Area

    The Streeter

    (47 reviews)

    River East, Near North Side

    We worked with Maris Revilla in the leasing office who showed us the available apartments at The…read moreStreeter. She was enthusiastic, knowledgeable, and responsive to our questions and requirements. After we moved in Maris has been consistently helpful, welcoming, and a pleasure to work with. We are glad she is part of the great staff at The Streeter.

    UPDATE!!!! WARNING!!! As I take my leave of the Streeter I am not sure if it's regret or relief…read morethat I feel. I regret ever moving to the Streeter and I am extremely relieved to be gone. Let's start with management. Greg is smug, unfriendly, rude, intolerant, mean, arrogant, ill tempered, woke, a bully, quick to judge and a tyrant!!! The only decent person was Noah. The staff claims they are always busy. Busy doing nothing but gossiping all day long. They are lazy and unwilling to help. Especially Valery!!! They are constantly trying to sell things. Is it an apartment building or a department store? I am confused. The concierge's are worthless! The lobby is a revolving door! Never once did I receive a call when I had a guest or a delivery. I felt unsafe. Anyone can enter the building. Doubt what I say? Read the other comments on Google. The building itself is old fashioned and out dated. I was paying top dollar to live in a building with popcorn ceilings. The kitchen lacks. No cabinets space. The floor leave a sticky residue no matter how many times they are cleaned. The air conditioning system is the absolute worst! It's archaic. The halls are depressing and the walls are extremely thin. You could hear your neighbors making all kinds of noises throughout the night disturbing your peace. The maintenance team is sometimes rude and won't even acknowledge you even though you were kind and fed them. I was sexually harassed by two of their residents and I have the proof in a text. Again, the building is not safe. The pool has no stayed which makes it difficult to get in and out of the pool. The jacuzzis are never drained and cleaned. There is debris floating around the surface and the water levels are always lower than normal. I was falsely accused of banging on a wall for 20 minutes. Lmao!!! I have osteoporosis. I minded my own business and that wasn't enough. I fed their staff cookies, cakes, and homemade pizza for a few months including the concierge's without any acknowledgment or thanks. This is who they are. Thankfully I was fortunate enough to find a loft apartment with plenty of space, Bosch appliances, a modern apartment, an up to date air conditioning systems, top of the line kitchen appliances, whirlpool front load washer/dryer, hardwood floors and a safe secure building! Tenants are not rewarded for their loyalty. Instead they raise the rent each year and it's constantly rising. They don't update their property but want top dollar to reside in their garbage trash building. Unreal! Unfortunately I cannot in good conscience recommend the Streeter. Should you be considering moving into this complex I must warn you. Run like your the last two monkeys boarding Noah's Ark and it's starting to rain. No no and no!!! That's a hard no from me! Enter at your own risk! You've been warned folks!!!

    Suite Home Chicago - apartments - Updated September 2026

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