Front desk staff is very nice. Or vet is terrible. We have paid them $400-$500 and they treat us like we are bothering them. The vet was very rude and almost combative during the initial visit. Very strange experience. We needed a prescription filled around12/27. Ordered thru their website; we apparently ordered the wrong #/ amount (why is the amount an issue? So we can run out & have to re-order thru them sooner) - they drug their feet authorizing the new order and now we are still waiting for the prescription to arrive. Considering the prices - the service is terrible. read more

the new staff is absolutely absurd! We have gone there for over 10 years and it has been great. this last time my dog(who has been seen many times) had been having difficulty walking due to size and age. At his last appointment the vet said we needed xrays this appointment to establish a baseline of his hips. I repeatedly brought this up, the vet insisted i do labs instead. pretty much did everything but call me a bad pet owner in those words. over $900 later and my old man dog still can not move well. read more

The staff is always friendly and amazing with my cat. Inside is kept clean and inviting. Keep it up! Only problem I have had is with their website and trying to make an appointment. read more

Sultan Veterinary Clinic is amazing! I used to take my dog to this vet and they would call up the next morning to check on her. Unfortunately my dog passed away last week and I received a card personally signed by the ladies at the clinic. I extremely appreciate the work these people would do and this card will forever be appreciated! Thank you guys for everything! read more

I was given an appointment with this vet for Friday 6/27 at 3:30. Since my dog needed to be checked after a uti I was grateful to get on the schedule. Traffic on rt 2 was horrendous but I made on time at 3:30 on the dot. The two women behind the desk were helping a woman. I stood there waiting then sat down to wait till someone spoke to me. I waited some more. Two other customers walked in and were seen. Then a vet tech came out and told me I missed my apt. -- that it was at 3:00 and I would have to wait awhile to be seen. Needless to say I walked out the door. To tell me my apt was a half hour earlier was so infuriating and WRONG. I will never go back there again. Horrible service -- horrible help. read more

DO NOT TAKE YOUR PET HERE! I CANT STRESSED THAT ENOUGH!!. Had my dog scheduled for a teeth cleaning. Upon arrival the receptionist at the front desk was excessively rude. Vet assistant was completely incompant . Exam room was very unsanitary. Prices went up from 650 to 800 then they said it would cost up to 2000 for a teeth cleaning. This was quoted to me before the vet even examined my dog. No information was given to me before the appointment that was reserved with a 100 dollar payment. I was not informed my dog was not allowed to eat prior. They were not willing to work with me to reschedule. Told me I would have to pay another 100 and "beg" thier manager for another appointment. Since the horrible incident I encountered here I have found a amazing vet clinic that truly care about your pets instead of gouging your wallet . New vet : initial cleaning 240. Sultan: 850 New vet : in house labs 60 sultan : 160 New vet : no deposit. Sultan :100 non refundable. New vet : "we've never even heard of a teeth cleaning / extracti THIS PLACE IS A SCAM FOR SURE! BEWARE! read more

Saw my pup same day after she was bitten at the dog park - AFTER my regular vet said they couldn't see her!

I'm so disappointed with this place I've always gone here for all my pets but now I can't trust them anymore it feels like a scam vet they want me to pay 1000 or more dollars to get my dog spayed that is absolutely insane and then they told me they don't do payment plans month to month how can you be ok with ripping off pet parents this vet is wrong for doing this they shouldn't be in this business if all they want is the money read more

I never leave reviews but this one needs to be said. We have been going to this vet since 2016 and while it's been fine, (not stellar but, it's convenient for us) it's also been very pricey. We have two large dogs and the lack of just checking the records or listening to us as pet parents is mind boggling. I brought them in for their annual shots at the end of August and had said to give them everything they need for the year, etc. They only gave them a rabies shot but charged me $45+ $3 biohazard fee EACH for a 10 minute exam. I paid it, left even though it was a bit extreme. Fast forward to December. My day care calls the vet for their yearly vaccine updates and the vet informs them that they need the DHLPP and Bordetella. I'm like what? They already had their yearly checkup? So I call and ask and they say they need to be seen again. When we get there I explain how I do not want to pay for another $45 exam each, when they don't need it! They tried to tell us it's the law to get an exam with vaccines but we looked it up and couldn't find anything on this. I also don't get why they didn't do this when I booked their yearly exam?! It's a waste of my time and they nickel & dimmed me. $184.00 for less than 20 minutes of work AND on top of that, they made us wait on the porch in 35 degree weather while I'm 9 months pregnant. Great customer service. Needless to say we are done with Sultan Vet. Their prices are so much higher than anyone in Monroe/Duvall/Snohomish so we are switching vets after 5 years. read more

absolutely AWFUL customer service. i called to set up an appointment for my cat who is having some skin issues and was pretty much denied because there was a week wait. the girl on the phone was super unprofessional and rude the whole call. will not be attempting to come here ever again, the nurses are rude and incompetent, even though the actual doctor is very good. read more

We've lived in town for 55 hrs, we don't trust them anymore. Rude behavior from new vets, dirty exam rooms, new policy to bring your pet into the exam room, but then say they have to bring them out back were you can't go,,,well you can go, but they don't want you there, red flag. What are they doing they don't want you to see or know about? Shifty. read more

Two things struck me when I took my cats to the Sultan Vet. clinic for their routine exam and immunizations. I was new to the town, and my cats were not kittens. One, the female, was particularly adverse to vet clinics. The first thing that struck me was the veterinarian himself - in walked what appeared to be a typical large animal vet, a "cow vet" in fact. But this was a small animal clinic? Um... well, OK,... we'll see how this goes... well, he was good with my cats, did the usual small animal vet thing, no commotion from either the vet or the cats. A good start! The most important thing that struck me was the handling of my ultrasensitive feline cat. The Vet didn't provoke her, and the Vet.Tech. had a wonderful way with cats! My cat got her vaccinations and didn't even realize she was getting a shot! Beautiful! I would certainly recommend this clinic for its veterinary skill, but also for the savvy and caring treatment of the animals; my special, most beautiful, and most vulnerable of friends and companions, my cats. btw as a form Vet.Tech. myself, I can recognize good veterinary care from substandard care. Sultan Vet. wins my approval. And, more importantly, my cats' approval! read more

These people messed up on my female Ragdoll kitten's spay. She has bumps all over her belly. Then I took my little 4 month old Ragdoll baby boy to get neut, and he's dead. They're blaming anesthesia, and refuse to replace my little baby. Don't go there unless you want your furbaby to come home in ashes, in a are read more

Not impressed. Exam room dirty, vet tech kept repeating questions we had already answered. Obviously not listening to our concerns. The doctor was of no help whatsoever! He didn't even examine my cat nor did he listen to my concerns. You didn't need a degree to realize my cat was in great distress & her symptoms were consistent with needing immediate care. Yet he prescribed antibiotics & sent us on our way. But of course not before collecting nearly $400. Several weeks passed all the while my poor baby was suffering so much. When I contacted the vet again so much time had passed that my only option was emergency care & the vet refused to see her unless I had $500 . They refused payments & showed no concern whatsoever knowing my cat was going to die! I was paid in full & should have been given an option to make pymts. I know this vet has received thousands of dollars in donations specifically for these situations. To help those who can't afford the outrageous costs & unnecessary added charges. It sickens me when they claim compassion & how your pet is family to them. I call BS! It's greed greed greed & should be considered fraud! Where has all the donations gone? read more

Great experience bringing our dog here, very friendly and conversational staff. Trimmed our dogs nails and files them for free in record time during a checkup, Wendt the vet was also very approachable and conversed freely. Prices were much cheaper than previous vets in the past, and the experience was the best we've had yet. read more

I have been going here since I moved to Gold Bar, probably a year ago now. And I can't imagine going anywhere else. Everyone in the office is so sweet and genuine. They have been amazing with all four of my dogs. And I recently sent my childhood lab over the rainbow bridge at Sultan Vet. I sobbed all over the place and the moment couldn't have been handled better by staff. They were gentle with me and my lab nori. They let me have as much time as I needed to both make my decision and to say good bye. They made an incredibly awful and heartbreaking day bearable. Words cannot express my gratitude and appreciation for all the staff. read more

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Nice folks, was visiting in Sultan and needed to get the dogs anal gland expressed. Got an afternoon appointment, filled out some paperwork and Stella is now a happy camper. AND SHE WAS WAGGING HER TAIL AFTERWARDS. Price was comparable to our vet in town, easy to find next to Ace Hardware in Sultan on Hwy 2. And they had some ideas for another 'issue' I have been working on, hope pineapple works... read more

I trusted this vet for multiple years. I learned that they ended up missing all of my dogs vaccines other than bordetella for the last 3 or 4 years (keep in mind that my dog hasnt even turned 5 yet). Not only that, but upon switching vets it was shown to me that sultan clinic had documented my dogs kidneys testing at extremely high levels since 2018. We are talking the "normal high" being 27 and hers are at 118+. They never once brought this to my attention or suggested further tests etc. Just took my money and went on with their lives while letting my tiny 8lb dog suffer with what is likely to be kidney disease. I did all the extra blood work etc everytime she went under for dental cleanings and such and they NEVER mentioned it. I have also recently learned that almost all of their techs are not licensed. I strongly urge you to bring your pet somewhere else. Unfortunately I have learned that so many others have had similar stories since I began sharing mine. Please, for the sake of your animals health and well-being go somewhere else. read more

Do not take your dog here unless you want it to leave traumatized. I brought in my 12 week old puppy and when they came out to the car to get him I told them that he was very skittish since he's so young and she takes him and walks him past a huge mastiff which obviously scared the shit out of my puppy. He's whining and trying to get back to the car because he's terrified, so what does she do to comfort him? She pulls on the leash so hard that I can hear him choking very very hard and he started whining and crying even harder to the point where I got out of the car and almost walked over and took my puppy back from the tech because he was so scared. Then after the exam she brings him out and proceeds to tell me that he was really bad and really scared, after she literally just traumatized him and didn't listen to me when I warned her that he was skittish because he's in his "fear stage" of being a puppy, something they should know about puppies if they're going to work with tEver since that appointment he's been so scared of people and our dog trainer said that the experience set him back a few weeks in traininfI called to complain and they didn't care, they said they would have the vet call me and it's been a week and they haven't called. Horrible vet hospital that you should not trust with your pets. UPDATE: I finally talked to the actual vet and I was shocked at how little he seemed to care. He literally sounded like he just woke up and maybe also smoked a giant joint or something because he sounded out of it and annoyed. Basically all he said was that he would follow up (never received a follow up call either) and only said sorry once near the end of the call. It sounded like he was just trying to get me off the phone the whole time, as if I was annoying him. Because of his inability to hire experienced and compassionate vet techs my dog is now on anti anxiety and anti trauma medications because he's so traumatized after what the vet tech did. Multiple trainers have said he'll most likely carry that experience with him the rest of his life. He's going to need intensive training along with his medications all because this vet hospital doesn't know how to properly handle a puppy. Save your pet the trauma and find another vet office! UPDATE 2: still no follow up!! The vet has no interest in making this better. My puppy is still so traumatized that we have to heavily sedated him for vet visits and use an at home vet. The hospital has absolutely zero sympathy for what they did and I assume that lady is still employed. My puppy now needs intensive training to get past his trauma and get him to a place where he can trust new people again, all because some dumb lady didn't know how to do her job correctly. I've heard countless horror stories about this hospital, one reviewer said that they killed both of her dogs with their neglect. Do NOT bring your pets here or you might regret it later. read more

Not impressed. Upon entering the exam room, I noticed that the exam table was filthy with hair and dirt, the vet tech. proceeded to then place my pet on the dirty table. I mentioned that the table should be cleaned first, she stated that it would be fine. No I don't think so. you don't put my fur baby on a filthy table. They had me convinced that I should leave my beloved pet overnight with them. I was under the impression that there would be someone there to observe her, but no, there wasn't anyone there at all. So basically she was alone in a cage from 5pm till the next morning, was this so they could charge me more money, or for their convenience, I don't see the point. We changed vets. read more

This office is amazing. They are very clear with cost upfront and answer any questions you have. They are amazing with our dog, always giving us the time we need to ask any questions and answer them clearly. They love on our dog as if she was their own. All round a great place! read more

I will forever love the people in this clinic. They have shown true care and compassion for my bunny. They work with Becks Place which helps low income families with pets. They were more concerned about Izzys symptoms than anything. read more

These guys are great! When you bring in your furry family member they don't jump to expensive procedures. They work with you to eliminate possible issues and work there way from there. Which I can't say for my previous vet. The team is always friendly and nice from the moment you come in to the time you leave. They also call to check up on your pet the following day. read more

We recently had an issue of our cat not doing a #2. He was backed up. Of course this happens right after we pay up all bills and have less than $100 until payday. My wife called and explained our situation. She dropped off our kitty and had to go to work. They observed him during the day, found that he has a large hair clump (long hair, Maine Coon type cat) and gave us a tube of kitty stool softener. Only charged us $65. Bothell pet hospital is awesome and has been our only place to take our pets but coming here now makes so much more sense. We were so skeptical because most vets just gouge you with fees and up charges on meds but the staff here has won us over. read more

Sultan vet and Dr David Wendt use to be fair priced and caring, but after 14 years of business they we will no longer be receiving our business. They gave us a quote between $600 and $1,200 to have two fatty tumors removed. The morning we dropped her off the nurse said it would be the $1,200 before they even took our dog back into the surgery room. Two hours later I get a call asking if they wanted them to remove the second tumor while our dog was still under for additional $300 to $500. She then told me it would cost the $500, so why say $300 to $500? She said the original cost of $600 to $1200 didn't include removal of the two tumors even though my wife and I were told in person by Dr Wendt on our conversation weeks prior to surf that quote was for both tumor removal. It's sad because they use to be caring and fairly priced. They also got rid of Debbie and other staff that were truly caring. What kind of people negotiate price while under the knife? It's sad they use to be great, now just dishonest and all about the money. If I ran my business this way changing me quote halfway through the work, I'd be out of business by now. S&S Monroe Monroe, WA read more

I had my first experience at Sultan Veterinary yesterday, and it was on somewhat of an emergency basis. The staff took us back right away with no questions asked. They brought the paperwork into the room for me to fill out. Everyone at the clinic was very kind. There is obviously a high level of compassion among the staff here. Dr. Wendt came in quickly to assess the situation. I greatly appreciated his straightforward approach. I much prefer the no bullshit method, as it saves everyone time and money. Long story short everyone at the clinic handled the emergency end of life procedure with an amount of love and understanding I did not expect from people I'd never met. They could have very easily sent us to an emergency clinic, or refused to see us because we'd never been there but they didn't. I'll always appreciate the kindness you showed us, especially over what most would think of as "just a stray cat". Obviously the staff here understands that all lives matter and should be handled with dignity. read more

I Have been going to this Vet for over 8 years and was once happy with the Vet and staff. Took our dog Cody in for his yearly shots and 1 week later he lost about 20 pounds and was so very sick and we had to put him down that was 4 years ago. 3 weeks ago took our golden / Lab in for shots and same thing happened we tried so hard to save her but she was past that point "when a dog does not eat for 10 days it's like watching your dog starve the vet asst Katie knew of this and had no compassion at all. In fact she said her words "if you have to stick your whole fist down her " medicine" then do it .Well that is a hard thing to do when you see your dog slipping away. The office has changed a lot and they have lost us we will take any other dog we get someplace else for sure Its all about the $$$$ with them and not to mention you take you dogs 2 of them in and they die weeks later. This is a horrible place for your loved pets. read more

Staff seems friendly and thorough. Not sure the Puppy Plan was the best deal; make sure you ask for the flyer about it before you buy it (it doesn't include heart worm and flea meds). Minimal wait time. Overheard the receptionist on the phone with a long call and she was unbelievably patient with a distraught and possibly forgetful person on the other end. We will probably take all our dogs here if it continues like this. read more

This place has been amazing with all our animals. Yesterday we had a emergency with our cat. They squeezed her in to make her comfortable. I would highly recommend this Vet. read more

I have been a veterinary technician and/or practice manager for the majority of my adult life, so I am pretty aware of the care that my pets need and what kind of people I want administering that care to them. I have to say that I was so impressed by Sultan Vet! Their support staff was professional, friendly, and thorough, and Dr. Wendt was pleasant and to the point. As a new client, they were able to see my pet in a timely manner and get her the medications she needed quickly. They didn't try to do an unnecessary workup - it was more like, "let's start here, and if we don't see any improvement then come back and we'll try something else". As it should be! They have called to follow up on my pet's progress every day since her visit to see if she's improving and have shown nothing but genuine care and compassion. Their prices are very reasonable and while the clinic is in an older building, I found it to be clean and well kept. I would, hands down, recommend Sultan Vet to anyone looking for quality veterinary care. read more

Debbie and Melissa at the Sultan Veterinary Clinic are the BEST! They are incredibly knowledgable, friendly and helpful. They take the time to really educate you on your pet's health, and obviously really care about animals and doing the best for them. I highly recommend Sultan Veterinary Clinic! read more

Have been taking all of my pets there, always paid my bill up front. Dr Wendt is a great vet, needed some tablets for a pup that gets car sick, was billed almost 50 bucks for 4 tablets... looked them up online and they are 10 bucks. Was told that is what they charged, I for one think thats a bit much, quite the mark up. Small town, charging big city prices. I will find another vet. read more