I purchased 2 containers of the Super Worms meal works for my turtle at the Park City Petco. When…read moreI opened the sealed containers, most of the worms were dead. I picked about 10 live worms out of the first container and about the same from the second. That was $8.95 for each container and most were dead. I brought one of the containers in hoping to exchange it for a fresh one. When I approached the cashier, I explained the situation and he just stared at me. He didn't respond and didn't say a word. Just stared at me. I thought he may have been autistic. I started to explain again and he just yelled out the manager's name. The manager comes to the front and for the 3rd time I started to explain and she quickly cut me off. She said that once you walk out the door "with something like that, there is nothing we can do." You will have to call corporate. And that was that. Apparently, it is OK for Petco to sell containers of 50 live worms when 40 of them are dead and it's my problem. Thank you Petco for encouraging me to never go there again and give my healthy business to Petsmart. I have a dog, a cat, and a turtle and spend about $8,000 a year on them. All that is going to Petsmart.

very upset that their website in Park City says that they have a self-serve dog wash and it's…read moreclosed. Please update your website if it's not open. There is no other place to wash your dog on a Sunday in the Heber or Park City area. It would be nice if they reopened this.

We love local businesses, and we love pets. Full disclosure, I used to own a dog store in Lake…read morePlacid, NY, so this is a space where I know my stuff. This quaint little store is well merchandised and has some cool fixtures. They have a broad variety, including toys, clothing, collars and leashes, supplies, treats, and food. The guy working was not as engaging as we'd have liked, especially since we came in with our ridiculously lovable Goldendoodle. He was, however, helpful in looking to see if he had the size of the product we wanted in stock. They didn't, and we were on a mission, so we did a quick lap to take in what's in store, then headed on to try and find what we needed. I'd like to go back when I have time to really browse.

Worst customer service I have ever received. The owner was extremely condescending and rude. I…read moredrove up from slc to come here and I will never come back nor recommend to anyone. Very over priced for the most basic things. Wish I could give no stars.

It's been 8 years since the original review. I had been using it for many years at that point. We…read morestill use the food exclusively for our current dog. Nothing has changed except we're all getting older. Everything in the review is still correct except that they now dedicate all their time to the food. They no longer have a brick and mortar boutique pet store. They still sell the food.

I have been feeding Love Your Pet Bakery's raw food for years. Great nutrition, Natural, Organic,…read moreadditional nutrients. These products are exceptional. We also kept dry food out... Very natural type. Our 2 Gernan Shepherds were scratching and no success with our holistic vets. The thought was food allergy... How? We stopped the dry food and 1 month later. No scratching. Learned my lesson. They do not need dry food. We are now using only LYPB raw food exclusively. No dry food. Only organic vegetables for treats. They Love Raw Carrots for treats

Friendly staff member Rachael was very helpful. We are visiting Park City this week and little…read moreHalsey needed some play time so we could do other things. She had a great time! Nice place and loved that we could do 1/2 days which were perfect for us. Thanks!!

My dog and I love Doginhaus! She's stayed for a week…read moreovernight and also on daily visits. On the o er IG hrs I pay extra for the 'turn down service'. You get a photo of your dog, they spend bedtime snuggles and give them a cookie. She's so excited when she gets there and can't wait to get back to play. The employees know your dog by name and are always so kind to her.

Great experience right from the moment I called! Everyone from the receptionist to the Doctor were…read moresuper friendly and took great care of my dog. Doctor Catania was knowledgeable, friendly, thorough with my dog, and took time to answer all my questions. Plus they were the only clinic open on the day after Thanksgiving so I was extra appreciative of their service! I was expecting it would be extra pricey being Park City but it wasn't any more than my regular vet in another city. I think I'll drive the extra 20 minutes and come here from now on!

Excellence service and very little wait. They were wonderful with almost a child dog, lol. They…read morewere a little bit pricey for sure but get to pay for, right?

We found Ryan and Obedience Matters shortly after adding a beautiful Australian Cattle dog puppy…read morenamed Maya to our family. My fiance and I had done some research regarding cattle dogs and since we are both avid mountain bikers- we thought having a high energy (and smart!) dog would be the perfect trail companion. We had Ryan come to our home and had one-on-one sessions with Maya. As first time dog parents, we learned so much from watching and learning from Ryan interact and train with Maya. He is extremely knowledgeable about dog behavior and helped us with basic commands (sit, down, come) as well as more complex training using the E-collar. I personally was horrified of the idea of using a "shock collar". I was in tears at the thought of "shocking" our dog. However, after explaining the PURPOSE, TRAINING, SAFETY and FREEDOM that the E-collar allows (if used correctly) the dog- I began to feel more comfortable. I even tried to E-collar on a low setting on my own arm, which actually felt more like a light pinch and not a taser (which is what I imagined). Ryan taught us the purpose of it, was not to hurt or punish the dog, but to redirect the dog or have your dog recall and come back to you if needed. If this tool is used the right way- it is an amazing life-saving training tool. Because of the training, knowledge and information Ryan had provided us with- we are able to have Maya with us ON and OFF-LEASH on hikes, and join us on mountain bike rides. Her recall is excellent and while she is not the perfect dog (what dog is? haha) she has grown into a happy, smart and beautiful well-trained dog. When we visit dog parks or people meet Maya, you would not believe the comments we get about her being incredibly well-behaved. We STILL have people in Philly asking if our dog trainer Ryan can help/work with their dogs. My fiance and I now have 3 cattle dogs!!! We used the training and knowledge Ryan gave us to help us work with Maya and our other two wonderful cattle dogs. Although Ryan/Obedience Matters has relocated to Utah- we still are in contact with Ryan and he has helped us with any training tips or questions we have with our younger 2 cattle dogs. I would HIGHLY recommend Ryan and Obedience Matters. He is an excellent dog trainer, very kind, understanding and a patient person who genuinely cares about the dogs he works with.

I cannot recommend Ryan Herbst at Obedience Matters enough. We entrusted him with our 4-month-old…read moreBernedoodle, Lola, for boarding and training, and the results have been nothing short of amazing. Lola has transformed into a well-behaved and disciplined dog, all while maintaining her sweet, playful disposition. Ryan is incredibly knowledgeable about the latest, most effective techniques and is skilled at implementing tools like the e-collar with great care and precision. What truly sets Ryan apart is his genuine love for the animals in his care. When Lola had a minor medical situation, he immediately alerted me and took her to the vet himself. His proactive care and obvious concern showed us just how much he cared for our "princess." His service goes above and beyond the training period. He has called to check in on Lola's progress and even scheduled one-on-one sessions with me to ensure I'm confident in handling her at home. Ryan is a true professional who is generous with his time, expertise, and compassion. If you're in Park City and looking for top-tier dog training with a personal touch, look no further. I would also like to thank Jessie, assistant trainer for her love & care of Lola as well. Thank you, Ryan! Thank you Jessie!

Just exceptionally rude people. They're good with some dogs in certain situations but if life hits…read moreyou and heaven forbid you're five minutes late? Prepare to be lectured about having your life in order. Massive victim mentality where if anything goes wrong it's "you, you, you" without a modicum of ownership or introspection. Hard to think of a business with worse customer appreciation.

My pup and I have been Active K9 customers for just about two years. Our girl started when she was…read morejust about 10 weeks old. We have done private lessons, group classes, sleepovers, and Montessori classes. They have NEVER been anything but professional and polite. If holding owners responsible for being late (when everyone else can be on time) or for not working on their dog's training is rude, then I would rather not have those people and their dogs with my dog. They hold owners responsible. But they also love my dog and they celebrate her successes. If you are ultra sensitive and don't want your dog to succeed, this is probably not for you. But if you want an excellent trainer and good people, Active K9 is for you.

Glad I didn't read some of these reviews before I took advantage of an awesome deal that David was…read morepromoting and not one bad thing to say about the experience. This is for the dog wash and not for boarding. I have never boarded my dog but he definitely a bath every now and then. David met me when I walked in for my dog wash. The place, was clean and quiet. He was super welcoming and friendly. I thought I was going into self wash for the $10 special but it turns out to be a $10 wash to have him wash my dog! How could I say no to such a sweet deal? That deal has passed but they do have a $20 per month special for unlimited dog washes. If you have a dog that needs regular baths, phone this is a sweet option. My boy came back happy and clean. No complaints.

So...I really always give places the benefit of the doubt and have written one other negative…read morereview in my life, but this ended up being a negative experience over all. We used them 2 years ago and they picked Mollie, our golden retriever, up every day and brought her back as well. At the end of that stay they told me they only do that for member dogs, so for this visit, we took an Uber to drop her and pick her up every day for 3 days. Upon arrival the first day, the front door was open and we went in there. When we returned at the end of the day, the front door was locked. So I rang the bell. No one answered. I called, no one answered. I walked around to the side door and it was unlocked, so I went inside and the nice lady at the front desk apologized, so I chalked that up to me just not knowing the process. Mollie came back with an injury between her toes that day that I didn't notice when we picked her up, but I gave them the benefit of the doubt and let it go. The second day the same process occurred when I came to pick her up - front door locked, rang the bell, got no response, so I called with no answer, then went to the side door. There was another customer picking up her dog from the side door. I assumed this, again, was just part of the process. Went in and the lady at the front desk apologized again for not unlocking the front door. 100% forgiven for me, and I took Mols back to the hotel and she was good (a little thirsty but that is normal for her not to drink at daycare much). Day 3 - front door was locked when we arrived so I walked Mollie around to the side door and they took her back to play. It was her last day at daycare this time, so I asked them to bathe her and the person at the reception asked if I wanted her nails clipped, so I said sure. Cut to the pick up, I went straight to the side door, bc I assumed it was open and didn't want to repeat the whole locked door then ring bell then call with no answer then go to the side door to pick her up. There was a man loading his Miata (silver) who came out the side door. I held the door for him as I went in and he informed me the process was to go to the front door. I told him that it had been locked the past two days upon pickup, so I just came straight to the side door instead. We walked into the lobby and I had already forgotten about his lecture bc I am not easily frustrated. But he couldn't let it go - proceeded to tell me they let dogs loose in the lobby (maybe not the best idea) and they don't want them to get out. I told him I understood and had followed that process before and would follow it going forward. He apparently charged my cc without telling me the amount and said he was going to get her. The super nice front desk girl brought her to me and we went out the "correct" door. When we got back home Mollie was licking her other paw - not the one injured on Tuesday. Turns out they quicked her in 4 nails while trimming them (like cutting your human nails so short they bleed, pics attached l), which made me question the toe injury from Tuesday as well. And they didn't tell me they accidentally cut her nails too short. Truth is, letting me know on pickup is all they would have had to do and I would have been fine in spite of the injury - since the reason I don't trim her nails myself is I quicked one of my first golden's nails on accident and swore I would let the pros handle it from there on out. All in all, I should probably give them one star, but I know these reviews can totally affect business and maybe this was just a bad week for them. I am not saying don't use them bc other reviews are positive, but there is a possibility that it is not a good experience.

Lisa at Westside Pets is truly the best! I have two shy and timid cats, and she has somehow managed…read moreto become their best friend. I've never had a sitter earn the trust and attention of my female cat the way Lisa has. We've also struggled with the dynamic between our two cats--our male cat would bully our female cat while we were out of town, which caused her to have litter box issues. Since having Lisa care for them, the issue has completely resolved. She genuinely spends time with them, makes sure they get the playtime and attention they need, and goes above and beyond with their care. She has even offered thoughtful suggestions to help improve the relationship between our two cats. I would 1000% recommend Westside Pets to any cat parent! I've had several sitters in the past who would come in, scoop the litter box, and leave after five minutes. Lisa is completely different. She truly cares and spends the time with your pets that they need. Knowing she is caring for our cats gives me so much peace of mind when we're away!

Lisa is amazing!! As any pet owner can tell you, there is always some anxiety when leaving your…read moreloved companions in someone else's care. I've had poor experiences in the past and that was always in the back of my mind. Happy to have found Lisa. She not only provides my cats with outstanding care (feeding, litter box etc) but she also spends time with them, she interacts and plays with them. They're always super relaxed when I get home. I love that I never need to worry now about my pets when I leave town. She also has veterinary and cat experience which has been incredibly helpful for this first time cat dad. Thanks Lisa!