Horrible customer service was waiting to get helped and workers never even looked my wayread more

New reptile shop in west valley! This location has been open…read morefor about 2 weeks and may bring a local reptile store closer to your front door. They have a decent selection of exoterra and biodude (which I've never seen in store before) I didn't spot as many enclosures as I'd like, but they definitely had a great selection of every to go inside. It looks like the store has plenty of room to fill up as they become more established. They also had a good selection of feeders that you don't see as often, like fruit flies and dubia roaches. Prices seem fair and everything is clean and labeled with a price. ( my biggest pet peeve is no prices on the enclosures.)

I haven't been here but I had heard they had some exotic animals so I wanted to check it out…read morebecause I've been thinking about getting a pet. When you walk in it REALLY smells like a pet store. But it looked clean and the tanks were clean. Some did seem really small for the animals they had in them. That did make me feel bad for the animals. The staff was nice. I didn't have any questions for them so I'm not sure how knowledgeable they are on everything. They did show me their new store cat who is very cute and they said the back area is very large for him. The pricing seems comparable to other places I've been as well as some online places I've looked into.

I had a great first experience visiting here today! It was nice to come into the AC out of the heat…read morefor a bit! Very clean and organized store! Very friendly and helpful staff! Very impressed. All the animals seem to be taken care of very well and given adequate living environments! I purchased crickets, Rubi's roaches, and meal worms for my leopard gecko and was happily surprised at the prices being more affordable than the local petco! I will be returning! So glad I came across this place.

I was welcomed by the kindest most knowledgeable, eager-to-assist staff members who talked me…read morethrough some ideas I had for a garden on my patio. Helped me find a strawberry variety that would work and then passed me off to the shrub expert to answer some questions about growing some grapes. I'm happy :)

Allison was so helpful! She created a beautiful custom pot for me. I told her my vision and she…read moreexceeded my expectations! She was very kind and knowledgeable. Thank you Allison!

This place is awesome! Always has "fresh" crickets for my…read morelizard, unlike Petco, where half of them are always dead, and the rest are barely moving...

Staff is very helpful and feeder bug prices are better than big box stores. They have a variety of…read moresupplies.

Fun pet store! I bought 2 Java rice finch years ago and they are amazing birds! They do have a lot…read moreof pets and supplies.

Got both of my pet rats here! Awesome place, really. both of my boys are still hanging strong at a…read moreyear old!

Hailey was incredible! She kept the kids engaged the entire time and didn't miss a beat, even when…read morethe iguana pooped on her . She was fun, knowledgeable, patient, and made the whole experience feel really special. The entire process was great from start to finish. Booking was easy, and everyone we interacted with was knowledgeable, friendly, and helpful. Hailey arrived right on time and made sure the birthday kids had plenty of opportunities to participate and interact with the animals. The kids absolutely loved it, especially getting to see and hold the huge snake! We would absolutely recommend Scales and Tails Utah for a birthday party or event. It was such a fun, memorable experience!

We had scales and tails come to my son's birthday party and it was a hit!…read more Best party ever! Hailey was also amazing! She had the kids laughing and even all the adults laughing! So much fun and would 100% do it again

Kailey at PetSmart in Centerville is a Master with pet grooming. Our sweetest 12-year-old pampered…read morePapillon had never before had a haircut. Kailey made us feel so at ease with her knowledge and with her sweetest demeanor with us and with the other clients and their pets. After our appointment, our Papillon was transformed! She now has that perfect Papillon beautiful shape, but more importantly, she feels better and just prances happily around. Kailey was so careful with her, and we are just so impressed and appreciative.

I've been taking my dogs to Petsmart grooming in Centerville, Utah for 13 years. I've gone through…read moreat least 7 groomers during that time. Just when I found a groomer I loved, they would end up leaving or getting fired. Something is up with that store! Perhaps poor management? AGAIN, I'm left scrambling for a new groomer! They never let you know in advance. I was told by the store manager that they can't call all of those appointments that are scheduled 3 months out. If you don't mind getting a new groomer all the time, you might not mind the constant changes. I won't be going back. Pretty disappointing and truly they act like they don't really care.

Everything here is top-notch quality…read more As I said in my previous review, I am just so impressed with this place. All the exhibits are wonderful. There is not a boring inch in the whole facility as they even decorate their employee access doors with intricate art work. Tasteful planters everywhere. The employees and volunteers are helpful and friendly. Such interesting information on species and habitats. A shout out for their café. Reasonable prices for delicious food. It was $13 for a pub smash burger and drink and fries. Only a couple of bucks more than a #1 at In-N-Out. It was really tasty! Bun was homemade delicious. The fries were exceptional. Crispy outside and creamy inside. Garlic fries. My wife had the Romain lettuce something bowl with pulled pork. She said it was excellent. Very generous portion as she got full half way through. My son then scarfed it down. I also couldn't resist and had to buy a chocolate cupcake. Very moist and the frosting was real frosting, not the yucky, airy stuff that grocery stores put on their sheet cakes. Pretzels are amazing. We did the ECCO virtual reality "ride." Of course, not anywhere near a Disneyland level of a ride, but it was informative and interesting and fun. You can do the ocean or Amazon river experience. We did both. This is free and included in your admission. I really like how they put benches to sit throughout the facility. When you visit such places, you get "mall legs" and sitting down is a respite. Highlights: Penguins! (So cute and funny!), shark tunnel, touch ponds, otters, jelly fish, giant fish, aviary. There is a very nice little kids' playground. Interesting to get an up close look at the claw (ECCO). [It was the staging for U2's 360° concert tour for lighting, video, sound, SFX. The aquarium owner saw it was for sale and bought it. it was dissembled, shipped, and re-assembled.] Get there when they open or close to it for close in parking and less crowds. Such a great place to have nearby. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I loved this Aquarium, like all Aquariums there are different sections. This one was in…read morecontinents, there was the Asian section, South American section etc.. it was very cute. They had a lot of animals that isn't usually common to see at an Aquarium. I saw huge roaches (YEEUUCKKKK), they had a snow leopard, a Komodo dragon, sea otters and some more. Where the sea otters are it looked like the beautiful formation rocks in Utah. We had such a good time.

This place is super dirty and nasty inside. There are dead fish in the tank with the other fish…read more Nothing is clean and all the animals look sad. Definitely do not recommend.

I don't get why people leave such harsh comments , I love this location only place by me that sells…read moresnakes that I like and trantulas and live feeding food ! Also always have dogs out that welcome you as well as the staff I love this location a lot Just wish soon they had a false water cobra :)

Great selection, decent prices for both fresh and salt water critters. Friendly staff. They sell…read moreR/O water and salt water, and they test water, which are always my questions about a shop.

A Very nice store, always a great selection of both freshwater fish and plants and saltwater fish…read moreand corals and very friendly and helpful staff