Fantastic company! My family and I were traveling through CT on our way to Canada in our RV. We…read moregot a flat tire a few miles away. We were still able to drive to a shop since we have dual tires on the rear. It was 4:30 pm so I called a couple of shops and they told me they were closing soon so they couldn't help us. Got a hold of Cariata and they were also closing soon. Don told me to bring my RV by and he would have a few guys stay late to see if there was anything they could do to help. Long story short... 3 guys stayed late and offered their help to get us back on the road safely. I asked how much I owed for the repair and their time and they said NOTHING. They were so helpful and friendly. I would recommend Cariata Truck services to anyone nearby. Thank You again guys!!

From the owner: Our business offers 24-hour roadside and on-premises emergency services. Hydraulic hoses, plow…read moreparts, sander parts, winter materials, 24 hr mechanics during snow storms. Heavy equipment repair, diesel repair, welding, trailer repair, truck repair, brakes, batteries, tires, metal fabrication.

My Jeep broke down on a recent Saturday. I called the roadside assistance through my insurance…read morecompany. Two tow companies failed to show up as promised. They then contacted One Source. They were there in a timely manner, loaded up my car quickly and and delivered it to my mechanic. Great job.

don't use the service. they lost the key for the car. incompetent. They did not take responsibility…read morefor losing the key and told me to call my insurance bunch of clowns.

Ed & Buddy are Awesome !! Ed responds so quickly with…read moreshowing up or sending one of his guys ! Can't say enough good things about them. We had to use them several times in 1 week due to truck issues. Highly Recommend!!

These guys have my e-bike and upon calling to find out how to get my ebike back a guy by the name…read moreof Eddy picked up after hours and threatened to use a shotgun on me over the phone just for me asking how to get my ebike back and how much it would be to repossess it. I will be going through the court to have the fee waived to get my property back.

this place has the worst customer service. Their hours are supposed to be from 9 to 430 Monday…read morethrough Friday. Nobody's here at all during any of those hours so don't bother coming by unless you call and make an appointment apparently but nowhere on the shop does it let you know that you need to make an appointment nor do they tell you when you call the day before to confirm that you need to go there. my sister was in a very bad accident totaling her car and it was towed here, while it took us days to even get a hold of anybody when we got here we sat in the blazing heat for two hours on the phone with three different people before someone finally showed up absolutely horrible, horrible place.

I had my pickup truck front axle bearing fail. They sent out…read morea tow truck. The cost was reasonable. I was able to use my credit card. I highly recommend using them. I also have scheduled other repair services.

I had a 10:00 AM reservation, but when I arrived there were already several people waiting in line…read more Unfortunately, there was only one clerk working, and that employee spent over 45 minutes helping a single customer while the rest of us just stood there waiting. To make matters worse, the general manager wasn't present, and there were no additional clerks scheduled--which is surprising for a Saturday, typically one of the busiest moving days of the week. Reservations are supposed to make the process quicker, but in this case it didn't seem to matter at all. Better staffing and management presence would go a long way toward improving the customer experience.

I had to wait an extra hour because of a no call no show - relying on one employee to open up a…read morebusiness where a lot of times customers have time commitments to keep to is not a good idea. The number listed on the door as a contact went to a former employee's cell phone. How is there no number to call when you need assistance that is linked to the company officially? Also when I used the chat feature on the app, the customer service agent ended the chat because I had not finished typing my reply within 3 minutes. You guys have a lot of work to do on your customer service.