I had my AC go out and called Summit and was able to get someone out right away. Charlie R came out and was able to get it fixed quickly and even took the time to teach me about what was happening. I will be due for a new furnace in the next year or two and I will be looking forward to working with Summit! read more

Craig and Sal were our technicians to install a new air conditioning system in our home. They were very courteous and professional throughout their visit. The minimized their time inside the house to respect and not disturb our stay-at-home work. They remained transparent with findings and clearly outlined the next steps for another visit to test the system on a warmer day and city inspection. read more

We needed a new A/C unit for the house. Craig and Sal were the technicians who performed the installation. They arrived on time, were very professional and friendly, explained everything upon completion. We are very happy with their service. read more

Preventative maintenance is my M.O. Had my annual a/c and furnace serviced. Nothing but happy with this company. Always on time and thorough. Josh performed a quick check up and also performed a hot water heater quote. read more

Fast response, transparent offer and pricing topped off with perfect service and high quality installation of a new A/C.

We got a mini split installed with them, we were quoted a week for install, then when nobody showed up on the Monday as scheduled, they said installation would now only take four days. In the end it took 2.5 weeks of work over the course of a month for installation. This was compounded by one of their workers unrelatedly becoming injured and catching COVID. We weren't informed about the injury nor someone could've been inside our house with COVID until a few days of nobody showing up to complete the work. My parter and I caught COVID a few days later which may or may not have been related. We were offered a 10% concession to continue the installation due to installation issues that I have brought up repeatedly and never received. We are also still waiting for the (paid) Kumo Cloud boards, installation of our concrete slab and inspection of our AC unit for nearly a year. Despite being told we're on the "Kumo Cloud list", we've received zero updates on the availability. Everyone who was in our house doing the installation and sales was wonderful and kind. Management and JT who I believe was the general manager has made empty promises and should not be trusted. read more

Overall very impressed by Summit Heating & AC. Jeremy explained various options for us, gave a competitive price, and set us up. Craig and Sal spent a full day installing a Daikin minisplit for us and did an excellent job. The look both outside and inside is clean and sleek (slim profile). They were very professional, hard workers, answered all my questions, and got the job done with no complaints. My office is now MUCH cooler, no longer need to work in the basement in the summer. Highly recommend! read more

I called Summit Heating on Sunday because my heater was not working properly and had a faint burnt odor to it. I was charged $ 179.95 to come out on a Sunday, and do a diagnostic, which I agreed to. After .25 hours I was charged another $30.00 for labor and $276.00 for "FLAME SENSOR". Later that evening the heater went out again. Their diagnostics was to replace the Trane panel, furnace motor, and capacitor, and clean the glower and burners on a 15 year old unit. I feel I was over charged and the problem was not corrected. I also feel diagnostics was to make more repairs then were needed at this time. I will not do business with this company again and would not recommend them. Today is Tuesday and Summitt Heating did reach out to me by phone in an attempt to rectify the problem and cost previously described in this review. This is appreciated. read more

This review is way overdue since we have used Summit Heating for 3 years now. These guys are great! They are fairly priced, very responsive, easy to schedule, and have great people working for them. Highly recommended. read more

Summit Heating and Cooling is the real deal. I received an email back in 6 minutes on Christmas Day. I was scheduled for 9 a.m. the next morning and Josh had my furnace repaired in 20 minutes. Excellent first impression and I have a new HVAC company! read more

Summit has been providing annual maintenance for our HVAC for the last couple of years and has done a wonderful job. We recently had our HVAC system replaced and continued to receive great service through each step of the process, from purchase to install. Donny, Tanner and Jacob were fantastic. Summit is the best of the best! read more

Summit Heating & Air Conditioning absolutely exceeded my expectations for everything they did! This will likely be a long review in order to adequately express how pleased I am with their service. I bought a condo where I was already aware of the need to get a new furnace, A/C, and water heater...and of course, the furnace and A/C were shoved in a tiny utility closet. It was also clear that the last time the water heater was installed, it was not installed to code nor with a permit. I requested quotes from 3 different contractors in order to compare prices & services. Jeremy showed up to perform the load calculation (to determine sizing & heat loss/gain) and develop a proposal. Not every contractor walks through a load calculation (though they should), nor do they give a proposal versus a quote (out the door price versus general estimate). I was extremely happy with how he walked me through both the calculations and the checklist of work & tests they perform for each install. He was super great about letting me pick his brain about current and upcoming revisions to building codes. When install day came, they were great about letting me know when to expect them. When they took the old equipment out of the utility closet, it was found that the flooring beneath the water heater had suffered water damage from the last time the water heater was installed. Bill Leech personally came out to evaluate the situation and provide some direction on what to do next. I wasn't keen on installing a new water heater on a rotted floor in the case it completely failed in the next 10 years as to replace the water heater would require removal of the furnace first. Bill was great in understanding the concern and getting things set up so that the flooring got replaced. To make things more interesting, sometime in the past several years, someone must have drywalled over the main water shutoff valve in the unit, so multiple conversations needed to be had with the HOA and exterior maintenance crew to shut off the water to the entire building. Again, Summit was great in understanding and communicating on scheduling to make sure no one was inconvenienced too much. Jack performed most of the install, and he was great to work with, especially when I was curious and kept asking questions about what was being installed/tested/worked on and why. He walked me through how the system should perform, what I should look out for in terms of major failures, and got me copies of all the paperwork for each piece of equipment. With all of the unexpected issues that arose, I couldn't imagine going with another contractor that may skipped steps. At every turn, Summit was there for support and had high quality service, which, in some cases is a rare occurrence. I enjoyed having them install everything and also just enjoyed shooting the shit with them during the process. I can't thank you guys enough for the help and support, and of course, the lovely, shiny, new equipment! read more

What an unfortunate surprise to find we needed to replace the furnace and AC since the repairs were getting too frequent and costly. $$$ Yikes! We've been customers of Summit for a couple of years, so we called for a consultation and estimate. The sales rep, Donny, was super helpful. We finally pulled the trigger last week and had the work done. We were impressed that the owner, Bill, came by before the work began. The 2 men assigned to our job were Jake and Shane, and they were remarkably professional, knowledgeable, and thorough. They ran into a problem with one item and before proceeding, explained the options to us. We really appreciated their willingness to let us think it through before making a decision. Once they finished, they walked us through all the features and explained the changes they'd made. And, the final total came out to the penny of what the estimate was. I can't say enough about our satisfaction with Summit. They are a small business that appears to hire and train the best people. read more

Jake and Shane are great! I called for a spring maintenance and they arrived on time and completed the job quickly. They were knowledgeable and professional. read more

Easy to schedule and very prompt. MJ did a great job in addressing some of the issues that our furnace was having, and keeping us up in the loop about what was needed to be done. He was able to fix our issue the same day. read more

I called this evening at 5::30 saying my furnace had stopped working. The gentleman took all my information and that a tech would call me. As of 10:00,they are now closed per their hours on the web site, no one ever called me. So much for good reviews. Needless to say, I won't be using them for any repairs. Why would anyone? Just an update. Thursday morning around 9:30, I received a message from Chris, saying sorry but his "girl" said they called and "maybe it didn't go through". Offered a discount to call back. Not much of an apology. I realize not everything goes perfect in any business, it's how you handle it. This did not do it. read more

They were upfront with me that they did not work with my type of heating system and had two companies on standby to recommend. I really appreciate their promptness and honesty! read more

We needed a full replacement of our AC unit and after meeting with Jeremy decided to also upgrade our furnace in the process. I can not recommend this company enough! Craig and Sal were our installation techs and were absolutely wonderful - careful, friendly, respectful and even made friends with our crazy dog! Love that they are a small, family owned business and how great the whole team was during our initial consultation and installation. They were prompt and all around would highly recommend them for your heating and cooling needs! read more

Summit did a great job with a new furnace and A/C unit. Brian came out for the quote and was friendly and thorough, and spent a good amount of time performing an audit of our hose. It was good to know we would be getting a unit sized for our house, and he didn't try to sell us on overly expensive units that we didn't need, unlike some other quotes we got. Jake did the bulk of the installation work and was happy to answer questions and let me hang around for a bit to learn about the new system as he performed adjustments. He built more convenient filter access to our system and explained his addition of another capacitor to the a/c unit. I thought they were nice touches and its clear he takes pride in his work. Both were friendly and great to talk to, and I'd be happy to recommend them to anyone. Thank you both! read more

Can't say enough great things about our experience with Ben! We had on and off issues with our furnace for over a week but were nervous about the cost involved in a big repair. Going into a weekend with lots of snow and single digit temps, we bit the bullet and called Summit. Ben arrived on time, was beyond friendly and joked with my husband, but more importantly, diagnosed our issue in a matter of minutes and resolved the problem at minimal cost. Our house is now nice and toasty warm! He gave us tips and tricks for how to keep it running smoothly throughout the winter and ensured we were comfortable and happy before he left. We will absolutely be calling and requesting Ben for our future heating and cooling needs. read more

Amazing service and incredible employees. Would highly recommend them to everyone. Jack and Sky were kind and informative on the whole process!! read more

This was the second time that Craig came to our home (two separate problems). He was extremely professional, great with our dog, and worked quickly to diagnose and fix our furnace. Luckily for us, both occurrences resulted in simple fixes; he also gave us some tips and tricks to avoid the issues from recurring. I would personally suggest Craig and Summit Heating to anyone looking for a local contractor who values their customers and doesn't "invent" issues to be fixed. We greatly appreciated Craig's honesty and will have him out again anytime we have HVAC repair needs. read more

We had a 3:00 appointment. We were busy gardening at 1:00 when the guy who was coming called to ask if he could come at 1:30 instead of 3. We had a terrible connection and found out that they have a strange software phone system. We said we could do it, but we weren't sure he could hear us, so I finally hung up and we went inside to clean up. When he hadn't shown after 1:30, I called the office to find out where he was. I was told that their phone system wasn't working well and the guy didn't have a cell phone so he didn't know if he could come to our house at 1:30, so he went on a different job and now wouldn't be able to make it to our place until 4:00! I was livid and told him we'd been busy and filthy and came in to clean up just for him. I finally said if that's the way they did business, forget it. I hope they were doing a simple repair job. We're getting a whole new HVAC system! read more

I made an appointment with Summit Heating to give my (18 year old) furnace a tune-up (yearly). My appointment time was Saturday; window 9-11. That morning I received a phone call from Josh saying that he was on his way, that he should arrive right about 9am. He indicated he would be stopping on the way to pick up Starbucks; and did I want one. First, I had to pinch myself; was this guy really asking if I wanted a cup of Joe from Starbucks (???!!!). I said yes please! He arrived on time and with my cup of Starbucks! Amazing. I have NEVER had a service technician stop to get me a cup of coffee. I'm still a little 'weirded out' (pleasantly) about it. Josh examined my furnace and found a few things that could use some attention. I let him know that I have a Homeowners Warranty and did not want to pay for repairs that would otherwise be covered by the Warranty company. He totally understood. I asked him to give me 'something' in writing that I could submit to my Warranty people and find out what they were going to do about it. As of this writing I have not yet done this, but Josh DID get me the 'write up' on the situation. Josh was very nice, knowledgeable, on time and NOT pushy. Thank you Josh! And thank you Summit Heating. I will definitely be calling in the Spring to have my AC given the once over as well. read more

Just needed to give another shout out to the Summit Heating & A/C team. I had my yearly service and MJ was such a great technician. He called to give me ample notice before he arrived and immediately put shoe covers on. MJ walked me through my service, gave me some specific steps I can take to continue to maintain my furnace, and then went above and beyond to call and ensure my membership was on the account. He stayed an extra 10 minutes just to make sure everything was correct and that I got my email with the service info. Love the addition of the service report with pictures! You are my number one referral, thank you for continuing to hire amazing people. read more

Our furnace stopped working in the morning - contacted Summit and they were at our house by the same afternoon! Charlie was able to get our furnace back up and running with a thorough inspection - great customer service. read more

Awesome customer service! If you have trouble maintaining temperatures in your abode, then definitely get in touch with these guys! Call for Brian to check your system out and then request for Toph and Sal to complete the job. These guys know their stuff! read more

I called to get an estimate for some work to be done only to find out estimates are not free. I politely declined their services. They went behind my back and called my husband at work. Note: I did not give them his phone number!!!! I make the appointments so people are not bothering my husband at work. I found this very underhanded and unprofessional. read more

Such an amazing and easy company to work with! Matt strobel was the technician who came and helped me with my AC. He was FANTASTIC! First off he was on time which I think makes a huge difference so that I did not have to be waiting around all day. He Explained everything very thoroughly and made sure I understood what was broken and what the different options were towards fixing it. I cannot thank him enough for his kindness and helping me get my unit up and running again! Will definitely be using Summit and requesting Matt for regular check ups ! Thanks again !!! read more

We called Summit on the morning of July 6th to address a non functioning AC unit. I left a message with an answering service. I was called back by Penny in the office. She was very nice! She dispatched Brian Carroll to my house. He was friendly, courteous, professional and most importantly immediately able to diagnose and fix the problem on the spot. The price was reasonable even considering the emergency call. I feel the value of the service far outweighed the price. I will use them again when I need HVAC help! read more

My heater was not working when I woke up at 4:30 am. I was scared because it was only 1 degree outside; and it was cold in my house. I called Summit 3 times before they opened (I talked to the understanding, nice service that they use when the cold weather hits) to add more information to my call: I am a member of their club (they are the best people ever); I was cold, and I am an older person. They called me about 8:15 and set an appointment with MJ. I have to say he is a super thoughtful young man and a professional. He called me at 1140am (the appointment was between 11 and 1) and was here right on time. I told him my thoughts on what the problem might be, and he went out to work. He was able to see that the most important thing for me was to get heat in my house, and he did it!!! Before I go on, I will explain why 4 stars. And don't get me wrong, this company is fantastic, and MJ was a delight. Here it is: after MJ left I looked out the back door and my gate was open; I went outside and saw that the panel box was open; I went out to the crawl space door and saw that my outdoor lights weren't re-plugged in; and lastly, I peeked over the top of the crawl space door and the light was on... Those 4 things took a star away because I had to close the gate, the panel box, plug in my lights, and turn off the light in the crawl space. Back to my review: MJ explained a lot of things to me and enlightened me that there may be an electrical problem at my outdoor GFCI outlet. He carefully redid the whole length of heat tape because it failed (I think it keeps the tubing warm so that the moisture from the HVAC condensate pump does not freeze and shut the heater off, which it did), probably because the outlet may have some hidden problems. He spent a lot of time out there and did a wonderful job. And I truly appreciate it. Summit and MJ, you are my hero and once again my house is nice and toasty. read more

Ben Andrews came to my townhome today, 8/1, to diagnose problems with my air conditioner. He took as much time as needed to explain the problem and inform me of available options. The price was reasonable, and he did not give me a pushy sales pitch regarding additional services. He was punctual, polite, knowledgeable, and very friendly. Five stars all the way, and I will recommend him to all of my friends. What a breath of fresh air considering how many companies have forgotten the meaning of service..... Hallelujah. read more

I've been working with Summit for over 2 years now. Overall, while the work that they do is good, my 5-star review is because of the trust that they have earned by being committed to doing what is right. They started with a small job to try and resolve our issue, and then had to do more. Their founders were at our house several times (at no charge) to try and understand the problem. I also trusted that they would get it done right. Their crew spent days at our house making sure the work was done right and in a way that completely minimized the impact to our home's aesthetics. read more

Excellent company!!! It is hard to find an HVAC company that is trustworthy and committed to doing a good job. Everything from the receptionist who booked the appointment to our awesome technician, Josh, was excellent. Josh has a lot of pride in his work. I will use this company again!!! Reasonable prices, too!!! read more

I sent in a request for a quote at 2:30 this afternoon, the website said 100% getting back in 1 hour, it's now 5 and I still haven't heard from them. FALSE ADVERTISING read more

We came back from vacation to find our heat out. Called Summit as we were part of their loyalty program ($60 cost) and after three attempts to reach someone over the course of 2hrs without heat we called another company. Disappointed to have wasted money on the loyalty program. We gave Summit a second chance and they were very nice and well informed. They had fair pricing and nice people so we went with them on our new system. They even refunded the cost of the loyalty program and gave us loyalty discounts on the installation. Come time for the city inspection and twice now I have scheduled time with Summit and taken the day off of work to be told someone or something had caused an issue and the city would not be coming. Nice people, 40% of the time they're great 60% of the time they drop the ball. read more

I had a completely new AC system installed. 1. I had five different vendors evalute and give me pricing. The ranged from one person saying they could do it over the phone (really?). And then there the utlimate professionals, Summit Heating. Before they gave pricing Jeremy visited our house for two entire days to make sure he had the correct system and specs. He even had the manufacturer rep come to the house to consult on the job as well. 2. Professionals - Soup to Nuts Quality It took one week to do the install but during that time they were the consummate professionals always cleaning after the workspace and doing high quality work. They handled all of the permits so we didn't have to deal with it. 3. Stand by their work During the job they broke a mirror and our doorbell. It's an old house and that type of thing is expected. (Things happen!) They gladly offered to credit the amount of each on our bill. They took accountability and made it right. Bottom Line: These guys aren't the cheapest in town, but they will do the job right and ensure you have a great AC system in the end. read more

Craig came out to fix a busted boiler and help restore heating to our home. He was very courteous, professional and friendly. He was able to work on the issue and resolve it. Would definitely tap into the service again! read more

Our heat went out at our house yesterday and I was able to get someone to repair it today. I haven't had a furnace repaired s before, but the prices seemed very high for my taste. Perhaps it was my fault for learning the prices of certain parts before calling - note to others, don't do that. That aside, Preston was great. He was courteous and patient as he talked me through my sticker shock (a good spiel as I am sure they get that frequently). Most importantly, he got the heat working. (Preston gets five stars) I am giving three stars because when I called to set up the appointment I asked how much charges usually run and the individual I spoke to would not give me a quote on how much certain average or common repairs might be. However, the technician informed me that all repairs are essentially flat rate and prepackaged. So the individual who booked my appointment could have said "to fix the ignitor, our package costs ----" and "to fix the flame sensor our service costs ----". Had I known that I could have been a more informed customer and been able to make a more informed decision. I also did not love that they have their technicians push a "membership" on their customers. At least for me, it was difficult to understand as I was trying to process sticker shock combined with no heat. But, they got the heat working and they showed up the same day I called them. read more

Charlie came out to winterize our EvapCooler and tune our furnace. He arrived within the time window specified, worked quickly and carefully, and communicated clearly about items that needed acknowledgment and follow up. Additionally, relevant notes and photos were taken and shared via email at the end of the visit. If you want a friendly and professional service technician look no further than Summit Heating & A/C. read more