After moving to Fayetteville, I asked around about an honest Air company. My son recommended this…read morecompany and they service his units. I found out from another plumber and air company that these gentlemen don't "give their technician a $500 bonus for getting a new unit put in". Yes, many do this. The technician came out and worked on one of my units that is 20 years old, telling me it was old school and in great shape. THIS WAS FIVE YEARS AGO!!!!! The unit is still in ticking and they will be back next week! What a joy to find honest people!

I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

What a great experience with Armor Heating and Air. Had 2 other HVAC companies come out prior to…read morecalling Armor. One wanted to replace the entire unit, the other wanted to replace a bypass valve and add another duct and vent in the attic. NEITHER of these 'guesses' were accurate! Armor came in and did some trouble shooting. Instead of trying to throw parts at it, the investigated and found the problem. I am sooo grateful for Armor and the great job they did. This literally saved me thousands! The problem was a manual valve that had moved to the closed position over time and was not allowing the cool air upstairs. I almost trusted the wrong company. The manual valve shouldn't have been in there in the first place and Armor still caught it! Many, many thanks to Eric, John, Payton and Cade! Armor Heating and Air will always be my first call and will always get my highest recommendations!!! Call them! You will be glad you did!!!

Several years we got a new HVAC system installed by another company and it was poorly installed and…read morea terrible experience. We had Armor recommended to us to come in and fix some of the issues and it's been a great experience. Omar, Edgar, Jose and the team have gone above and beyond in cleaning up the issues and being fair in the pricing.

Unreliable company. At first they were very responsive. However, after having to come back multiple…read moretimes, left me with a broken heater with a storm and freezing temperatures coming up. I will be asking for my money back.

This is easy. Scheduled an appointment. They never showed up and never called…read more I had to hound them and they put me off "til later." So, unprofessional. Just happy to find someone else to do the work they couldn't be bothered to take nor complete.

We lost out central HVAC in the middle of a hot, humid Arkansas summer. Absolute was one of several…read morequotes that I got. I chose them not because they were the cheapest but because of their quick friendly response and they were only 1/2 mile away. That turned out to be one of the best choices I ever made. The crew was quick, efficient and courteous. They ran into several problems that I expected an up-charge for, but they stayed to the original estimate. Fast forward a few months. The afternoon before Thanksgiving the workers putting on my new siding managed to disconnect the vent/supply tube for our NG tankless water heater. Fixing it was a 2 man job, one inside and one outside. At 68 years old I was not able to do it. Almost in a panic I called AH&A and told the lady my problem. Two young men came to my house and fixed it free of charge.

My experience today with Absolute Heating/Air was absolutely perfect. Very professional and…read moreknowledgeable. They replaced the A coil on my unit in the attic. These guys were great.

Had the best experience with this company. I like to support local owned and operated businesses…read more They were kind, responsive, and quality service! Thank you Dylan for helping service my AC! And reasonably priced. I would recommend them 100%.

Fast response, expectations set on initial phone call, fair pricing and a quick repair.read more

On February 10, 2026, Felipe Cendejas came to replace a leaking drain tray on my hot water tank…read morethat Bud Anderson installed. I want to make it clear that I am giving Felipe 5 's. He was professional and friendly. However, I can only give Bud Anderson 1 (and I would make it 0 's if I could). Why you ask? They had to come replace a drain tray that they installed. Yet another "Oh sh*t" (one of many I might add). But that isn't the worst. When they installed the tank, they left a plug unplugged. Everything is in a power strip, so it was really obvious there was only 1 plug left dangling. I saw that but I didn't know what it was, so I didn't want to plug it in (perhaps it was left that way on purpose). I asked Felipe what it was for. He told me it was heating tape to keep my lines in the attic from freezing. So, when we had 14-degree temps recently, my lines froze. And when they froze, water backed up. I had to put 4 aluminum trays under 4 leaks to catch the water. I don't know what is going on at Bud Anderson, but they are going downhill fast! There is a saying that 1 "Oh Sh*t" erases 100 "Atta Boys". At this point BA owes me 400 "Atta Boys". I hope not because that means 400 things went wrong. If I didn't have a service contract already paid for, I'd be done with this company. Whatever is going on, you need to right the ship pronto!!!

Warning to all - Used high pressure sales tactics and bait and switch as well as misrepresented a…read moreloan/financing as 0% APR that had massive hidden fees. Financing company won't let me cancel loan, saying only dealer/bud Anderson can do it. Despite us never settling on a price (or having a change order when work went from expensive service to inexpensive service), and my not having signed, bud Anderson has affirmed to financing company that they won't change the price - and financing company is attempting to enforce it. Additionally, we now have shrapnel throughout the soil in our yard since they recommended the pipe bursting method despite having a line that could only be replaced via a digout. They tried to charge $16,000 for a backyard sewage line digout (which was what they had quoted for the pipe bursting), and then sent a backdated quote the day after for $27,000 and claimed that it was the original quote for a digout. On the phone, another member of their team said they were seeing the cost as $24k on their side which was the price that the financing company showed once adding in all of the hidden fees. We are still trying to negotiate price down, and get the shrapnel cleaned out of our yard (they said their crew cleaned it but attached is from afterward). I will note, the crew sent out to do the work was incredibly nice and honestly getting screwed by their own team all day long - from not having the line marked properly thus digging in the wrong spot, breaking their equipment because they weren't told about our pipe collapsing and disjointing and got the bursting bolt and line trapped in our soil (they were at my house until 9pm still trying to get it out). It's sad to see that this companies leadership is training them on unethical sales practices and then sending their crew out set up for failure.

About a year ago I posted about how satisfied I was with a particular A/C and Heating Company. In…read moreall actuality, I was really impressed with the service manager Eric Schein! Well as things would go, my a/c had another problem, not related to the first problem last year and I just happened to run into Eric at a restaurant. He said he had accepted another Service Manager's position at American A/C & Mechanical. Welp, I had another fantastic episode with Eric. He came out, had me back up and running in less than an hour. I don't know how I have gotten this lucky so far, but I have Eric at American A/C & Mechanical to thank for it. PLEASE, if you have a problem with your heating and A/C unit, or even if you are just getting a tune up, call American A/C & Mechanical, you will be glad you did!!! I am not a paid spokesperson! LOL Thank you again Eric!!! Another good thing, they have hired or are hiring the good people from the 'other' company that I thought was so great last year. Definitely recommend American A/C & Mechanical!

Amazing Experience! First off, turnaround time from call to install less than a week. Was notified…read morethe day before when they'd come out and install. Received a text early morning that 2 gentleman would come out (Santiago & Ryan). They arrived early in the morning and introduced themselves. In the conversation I had informed them I had a little one sleeping. All throughout the process they were extremely respectful and advised prior to making noise. For our service they installed a new AC unit which is amazing and cooled our house super fast! The price point was right on the money! 10/10 would highly recommend again to anyone!