North west Periodontics and implants of Issaquah is amazing to me flexible schedule, good…read morecommunication and excellent care at all times i was there.After I came here my teeth was getting much better thank you

I will not be returning to this clinic under any circumstances. I was referred there by my primary…read moredentist for evaluation of a single gum above an implant that appeared to be in slightly suspicious condition, and the staff treated me as if I had been referred for total neglect of my mouth that was going to require comprehensive treatment. They obviously had not read the referral from my dentist. The ambiance of the clinic was highly unprofessional, beginning with the high energy bumpety-bump music they had blaring over their PA system, in contrast with the soothing music that most clinics play in an attempt to put their patients in a calm mood. The receptionist began by giving me a big spiel about how the clinic had me cornered and how I was not going to get out of paying for whatever treatment I was going to need. I ended up being charged around $550 AFTER insurance for a bunch of X-rays, deep cleaning of a single gum and a recommendation for no further treatment, $200 of which I was required to pay up front before they would even see me. The nurse, Minnie, kept asking me the same questions I had already answered in their extensive on line questionnaire after considerable research in my records, and I repeatedly told her that she was wasting everybody's time by insisting on asking me these same questions when I did not know the answers off the top of my head, and that if she wanted correct information, she was going to have to refer to the answers I had submitted on line. After taking my blood pressure, she treated me to a lecture about how blood pressure can be elevated when one is at the doctor's office, as if this had been the first time I had ever visited a medical clinic (I am obviously no spring chicken). When she started singing to the bumpety-bump music, I thought it couldn't get any worse until I was sent to the hygienist, who set the tone for her portion of the visit by "thoughtfully" asking me whether I brushed my teeth, and if so, with what. The entire staff was unbelievably condescending, and I was made to feel like a juvenile delinquent being referred to a probation officer rather than a valued patient being referred for medical treatment. Dr. Zhu himself was super friendly and professional, both in my initial visit and in the followup visit, and he gave me an evaluation of my condition that I thought was eminently candid and honest. l could not believe the contrast between his professionalism and the slum-like demeanor of the clinic staff. My gut reaction was that he needs to join a different clinic. I reported my experience to my regular dentist, whom I highly respect (in contrast with the staff of this clinic, who appeared to think that she was a hack), and she was deeply apologetic and thanked me for my feedback. This was not her first choice for a periodontal clinic to refer me to, and I can see why. She only made this referral after I requested a clinic that was closer to my home than the clinic where she initially wanted me to go. I told her that after what I had been through, I would go any distance to avoid Northwest Periodontics and Implants if I should ever again need evaluation by a periodontist, and that if her own staff behaved like the staff of Northwest Periodontics and Implants, I would immediately jump ship and seek out a different dentist.

This office is so incredibly helpful, calming and nice. They are all extremely professional,…read morethorough in the communication, and Dr. Likhari is amazing. He listens, answers questions and is very comforting for what can be a very anxiety-inducing treatment. He even personally called the next day to see how I was doing. 100/10 would recommend this place to anyone. My fiancé and I have both been treated there and have nothing but kind words to say.

No go. Unless you…read moreare billionaire Or your insurance coverage will pay whatever they ask for. My insurance pays for only what they think reasonable. And now I have paid 3 times for my single visit, for more than $3,000 Already. And now we are at court for the next coming charge. Meanwhile, I am seeing other doctors for the same gum rejuvenating problem. I'm stupid to choose them. their rates must be self-rated.

I'm writing this review after sitting with the experience for a year and, more importantly, after…read moregetting a second opinion from a very experienced, trusted dentist. At my visit to Issaquah Premier Dental, they took extremely high-resolution photos of my mouth along with standard X-rays. I was then told I had nine cavities, which came as a complete shock. In my entire dental history, I've occasionally been told there were areas to "keep an eye on," but I've never had a dentist abruptly diagnose anything close to that number. During this explanation, I was shown an AI-based tool that had flagged the supposed cavities on the images. The diagnosis appeared to be heavily based on what the software identified, rather than a careful, conservative explanation from the dentist themselves. That made me uncomfortable. I'm not going to a dentist to have a piece of software tell me I need irreversible procedures done to my teeth -- I'm going to a medical professional for their judgment. Immediately after this diagnosis, I was encouraged to enter a payment plan and schedule a series of appointments to address the cavities in batches. The speed and pressure around committing to treatment raised additional red flags for me, so I declined. I recently went to another dentist -- someone with decades of experience whom I trust -- and after a full exam and X-rays, I was told I have zero cavities. That contrast is deeply troubling. If I had followed Issaquah Premier Dental's recommendation, I would have had nine irreversible procedures performed on healthy teeth. Dentistry permanently alters your body, and patients depend on providers to be cautious, conservative, and human-led in their decision-making -- especially when new technology is involved. I can't speak to others' experiences, but mine left me feeling that the recommendations I received here were not sufficiently careful or grounded in professional judgment. I strongly encourage anyone considering extensive dental work at this office to seek a second opinion first.

Very disappointed at this practice. I had some fillings done by Dr. Wu in October and while at the…read moreperiodontist today in the same building as this office, the filling fell out! My periodontist called the office and sent me upstairs to have the filling fixed bc (he said it was not well done) I was still numb from my periodontal procedure so better to fix it now. Dr Wu refused to fix the filling (asked me how I knocked out my own filling-- excuse me, fillings should last more than 3 months and I'm very careful with my teeth) and said she would have preferred to have done the numbing herself. What? Instead I had to take myself and my numb face to another nearby dental clinic to get it fixed so my periodontist could resume the procedure. As someone in a public facing role I was extremely disappointed at the lack of responsibility taken by the office for a poor quality filling.

Spoke with Liz who was very gracious and all is well! I appreciate her follow up and consideration.read more

What happened today was absolutely horrendous. Dr. Dhaliwal seemed very nice and knowledgeable, but…read morethe ethics of their staff are questionable. Apart from repeated attempts to get my prior authorization started, causing delays in getting my braces in, I was given absolutely false information today. I called today and was told that my prior authorization "had gone directly to the board when submitted", I said that I thought it was strange considering I had received immediate approval from a different doctor, and was told "that happens". I then asked plainly, "So you have submitted it?", and was told yes without hesitation. I then called my insurance, who couldn't see anything submitted, then while we were talking the insurance representative said, "Wait, it looks like it was just freshly submitted, like within the last minute".  Whether that was negligence or willful misconduct I decided to call and give them one more chance. After telling their office manager the story I was met with the response, "Well she would never do that", followed by defensiveness and excuses. The fact that the first words were not an apology or even a neutral response makes me question this entire practice. This should have never happened in any sort of medical office when dealing with anyone, but to have two negative experiences makes me think this is a cultural problem.

This place is amazing, would highly recommend to anyone. The staff are so nice, make u feel…read morecomfortable, and give you a thorough rundown on what to expect. Absolutely amazing experience and I would highly recommend this business. They are so thoughtful and even called a few days after my son's wisdom teeth were removed to check on him to see how he was doing.

Today I got all 4 of my wisdom teeth out and it went so well. They did everything very efficiently…read moreand everything went super smooth. Everyone at the office was super nice and I want to give a special thanks to the doctor and Mariana for making it super easy experience for me. I wasn't worried at all and knew I was in good hands. I recommend this place highly for anyone needing to get their wisdom teeth out.

Okay, I admit it, I'm hard on my teeth. I eat ice. I grind my teeth when sleeping. I bite down on…read moretape to tear it. I chew my nails. And I have on occasions used my front teeth to stripe the insulation off Romex. Thank God, Dr. Sherman, Dr. Noori, and the wonderful staff at 'The Issaquah Dentist' are always at hand clean my teeth and on occasions attend to my tooth emergencies. I'm the kind of guy that gets scolded a lot, but never at the dentist's office. The staff at 'The Issaquah Dentist' have been working together for a very long time and are the best professionals in the business. If you are new to the area, or shopping around for practiced and professional dentistry services, I highly recommend 'The Issaquah Dentist'. It's pain free and there's no scolding, just great dental care.

we've been coming here for 15 years at least. Wonderful staff and Dr. Sherman is great!read more

I wish they were more professional. I wish I could give -10 stars. Without going to detail, i am…read morejust going to say that they did unnecessary surgery on me and also left metal shaving in my gum. I went to see Dr.Raval many times but he was definitely trying to be vague about it and avoided admitting that it was their mistake. My general dentist saw my X-ray and referred me to a different periodontist to have it fixed. This process is taking a very long time. It is still a traumatic experience for me. I would like to get my money and time back. Also when I called the emergency number when something came off from my implant, he asked me to take a picture of it and send to me. I did. After a couple of text message exchanges, he just stopped replying to me. I was so disappointed and he didn't even call me during office hours. I had to complain to the office admin staff.

Do you need a periodontist? Go see them, they are fantastic!…read moreI needed to be seen ASAP and they found time to see me the next day and I am so grateful for that! Justine brought me back and made me feel comfortable and in the loop on what was going to happen today at the appointment. She was friendly and I enjoyed meeting her! (Thanks Justine for making me feel comfortable!) Then I met with the doctor and he did his evaluation. I was pleased with how thorough the evaluation was. After that was completed, the doctor and I worked together to decide the best treatment option for me. I felt comforted that he spent extra time answering all of my questions and concerns. I don't love going to the dentist, but it was a welcoming environment and I could tell they really take pride in caring for their patients. Irina was very kind and knowledgeable about my treatment plan and took time to accommodate my scheduling needs. Thanks Irina!

this dentist takes care to ensure you understand all options. He is the most honest dentist I have…read moreever had. Skilled and knowledgeable

Yea... NO! Our dentist relocated and her replacement not…read moreonly suggested our daughter developed 4 cavities in her baby teeth but that my partner who's never has a single cavity in his life (36) also all the sudden have 7. Run, don't walk away from this place. You hear tales of aggressive dentist and this place is it! Do not recommend.