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Summit Kennels

5.0 (3 reviews)
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Scotts Hill Pawville - Grooming room

Scotts Hill Pawville

(42 reviews)

I don't normally write reviews, but I feel this experience needs to be shared. I recently started…read morebringing my 7 month old puppy to daycare. Like most puppies, he's full of energy and excited to play. He was scheduled for a half day with a bath before pickup, but due to a change in my schedule, I called around noon to request that he stay for a full day. The staff member I spoke with asked if I wanted him to go back outside with the other dogs or be placed in a separate room to avoid getting dirty again. I clearly stated that I wanted him to return to daycare for more playtime, and that I didn't mind if he got dirty. However, when my boyfriend picked him up, we learned that he had instead been left alone in a room for nearly six hours without going outside or having access go to the bathroom. This is extremely concerning. Not only was my request disregarded, but my puppy was also neglected during his time there. Like many dog owners, my puppy is a beloved part of my family, and I trusted this facility to provide safe care. Unfortunately, that trust was broken. I hope this feedback encourages the staff to take better accountability moving forward, so that no other pet has to experience the same.

I can't say enough about the Scotts Hill Pawville team-they truly love my very large, high…read moremaintenance, storm-crazy shepherd. I am always nervous to leave him during the summer months due his storm anxiety but they really do go above and beyond to care for Moseley. I truly feel like they have genuine concern for him when he is having a hard time. They always keep me consistently updated-not just with the adorable report cards-but with personal phone calls too. I am so grateful to have boarding I can depend on when we travel.

Surf City Pawville

Surf City Pawville

(73 reviews)

Brought pee pads for my little dogs because they can't go from 6 or 7 pm til 7 or 8 am without…read morerelieving themselves. The pads were used 1 night out of 5. So my dogs peed their beds. The beds were removed to wash but never returned. They had to sleep on the concrete floor for most of their stay. They did put a comforter in there for 1 night. But it was peed on because pee pads that I supplied were not put down. So after that was removed, they had nothing. The camera is grainy at best especially at night. And my dogs stayed by the glass doors so I couldn't see them most of the time as the camera didn't show that area. So it was useless to pay for that when 90% of the time, you can't see them. It made me sick to look at the camera and not see any beds! My dogs will not be coming back! What's not in the photo? My dogs or beds!

My pooch is a rescue who is often frightened of people he doesnt know and had to have part of his…read morefoot amputated due to cancer, so it is difficult to get him to agree to toe nail filing. Before we found Surf City Pawville, he would struggle with groomers, and often times it could take up to an hour to get the job done. The staff at Surf City Pawville definitely have the right touch because from day one, my boy has not had an issue and is in and out inside of a few minutes. I haven't had a need for boarding or day care, but if I do, I'm certain my guy will feel loved and enjoy the experience. He loves his friends here and always seems so happy to visit.

Salty Paws Pet Resort - Our dogs loved being with us on the beach and then returned for play and sleep.

Salty Paws Pet Resort

(17 reviews)

The customer service here at Northshore Pawville might as well be nonexistent. I called five times…read morethroughout the day and no one answered my calls. Just decided to show up and I got a rude response that I should've made an appointment. They were very condescending in their tone. Treating me this way is fine, but I'm not sure if they're treating my dog any better. I would've given them one star but I'm giving them two because their groomers are great.

I LOVE THIS PLACE!!!!…read more We've lived in the area nearly 3 years, and we've tried multiple boarding facilities. Some aren't bad, but they're pricey and everything is charged separate. Some aren't so great, so you get what you pay for... SALTY PAWS is the best of all the worlds! Their prices are affordable, especially with everything included, AND they also take amazing care of my dogs. Seriously, every time they stay, they're so happy and well cared for when I picked them up. They are always clearly exhausted from playing all the time, and each time we go back, they run to the staff to give them love and head right back to the back. We've since moved from Sneads Ferry closer to Jacksonville, and I wouldn't even consider taking them somewhere else when we vacation. I'd drive an hour if I had to, just so I have piece of mind that they're in good hands while we're gone. p.s. I have a lab and a shiba inu. Everyone loves the lab, but very few people have ever really liked our shiba... except the staff at Salty Paws. Our little "cat dog" has actually made friends there. It's a miracle :)

Summit Kennels - petboarding - Updated June 2026

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