I used the Urgent Care Center late on a Saturday afternoon. The PA who was on duty was absolutely…read moreprofessional in every way. He was alone but handled all aspects of my visit seamlessly. I was impressed with his attention to my issues and his gentle and competent manner. He urged that I follow up my visit with a specialist and explained the reasons that it was important for me to do this in a manner that I could understand. I highly recommend this facility for any emergency or when a family physician is not available. My husband had to go in this past weekend for a sinus infection. He was so impressed with the medical personnel who cared for him. She was professional and personable. He said, "She was just great! You can't do a better job that she did. That place is the best!"

Great experience!!! I just googled an urgent care in my area and a few popped up. But Their website…read morecaught my eye. I had No appointment. I walked into this establishment and was met by a lovely bubbly receptionist that helped me prepare for my first time visit. I stepped on a nail and it was embedded in my foot. After I signed all the paperwork I was greeted by a very charming and pleasant Assistant who took my blood pressure and weight. Soon following the Doctor entered and explained (in layman's terms) exactly what he was going to do for my injury. He really made me feel comfortable. Im always anxious when I visit medical facilities. He removed the nail quick and swiftly. I am a self pay patient (no insurance) and the cost was reasonable. I will definitely be back if I have any ailments. Best staff ever!!!!! Thank you Magass Family Medicine & Urgent Care.

I had a bad skin tear just before driving 11 hours to get home. I called Dr Magass and asked to…read morecome in. He cleaned and dressed the tear and it healed very well. I would go back if I need his help again.

Valerie and her nurse were awesome. The front desk staff were very efficient. Cared about my…read moreproblem and took the time to explain the medication she was prescribing. Highly recommend this facility.

Fell and hurt my shoulder, when I checked in the receptionist was very rude to me. I sat in the…read morewaiting room for almost an hour. They were calling people back that had come in after me. I got up and walked out, told the girl at the desk to take my name off their books. I would go somewhere else where I am treated better, she acted like she could care less. Will not be going back to this facility.

Went to this urgent care because I was sick. Brycen Winters, who took my vitals and did some tests…read morefelt like he was entitled to try to follow me on social media after I left the office. I did not give him any sort of inclination that I was interested in him. I have a boyfriend of 5+ years, and he apparently has a girlfriend of his own. Turns out professional boundaries or patient privacy doesn't apply to him. Dr. Kara was very nice as well as Nurse Drema. But Brycen ruined that experience for me and I'm not coming back. I am actively pursing a complaint with the Maryland Board of Nursing for a violation of my HIPPA rights.

Discharged me from the Apple gate recovery substance abuse program because the NP Bolalin got no…read moreverification from a pharmacist tech that I was prescribed a narcotic that would put me in to withdrawals so that was a lie on south Berkeley pharmacy employees and NP at another location and I called his other job that dont know he is working part-time in WV telmed and in person.He is lieing to his job about seeing 140 patients daily so I've got the investigation rep at the board of medicine we are going to see about his license to practice in WV and md with our his full time knowing. NP : Derek Amparo Bolalin NPI # 1326735002 Employer: Apple Gate Recovery: W.Va. U.N.I Medical Care inc.: MD NPI # 1790962371

I went in to be seen for being ill after my doctor diagnosed me wrong with bronchitis. I went in…read moreand saw Casey and she took really good care of me. I ended up having pneumonia. She gave me a breathing treatment and made sure I was feeling OK. She listen to all my concerns despite I was upset because of how awful I was feeling and she treated me with the most compassion including her other staff, Brittany Brad and I can't remember the others names but they all deserve recognition. They had an emergency walk in and still continue to take great care of me while dealing with that thank you all so much for making me feel better.

Tried to get a Virtual Visit with the Same Symptoms that are listed for Virtual Visits…read more They said that I needed to be seen at the Urgent Care Facility. They are just interested in getting money, not helping people. Do yourself a favor and just go to the REAL EMERGENCY ROOM.

Highly, highly, highly recommend! Best urgent care experience ever! This place does so many…read morethings right, including: (1) the ease of making a same-day online appointment; (2) a convenient location with adequate parking; (3) a modern and clean facility with a friendly receptionist, a water bottle filling station, and complementary tissues / masks / water / snacks; and (4) competent medical staff and doctors who really do seem like they enjoy their job. They really seem to go above and beyond at this place. For example, after the medical assistant took my vitals and exited the room, I started coughing / hacking uncontrollably. She heard me and came back in and proactively offered me one of their free bottled waters, which I very much appreciated. Also, when the PA/doctor later came in and I told her my symptoms and how I had tried to self-treat with some old Rx meds I had on hand (on the recommendation of my mom, who is also a nurse), she actually commended me for doing that, re-upped my Rx, and told me to keep going. Although it was no fun to be sick right before the December holidays, this place made treating that sickness less stressful than the typical urgent care. I give this place 5 stars -- maybe even 6!

I had a great experience here. I scheduled an appointment the night before and it was pretty…read moreeffortless to set up and complete the intake forms online. On the morning of the appointment, the front desk staff was friendly and efficient. The wait to be seen was reasonable, and wasn't very long at all. Both the nurse as well as the doctor were fantastic. The doctor didn't rush, and instead took an appropriate amount of time to discuss and perform an exam. I'd definitely visit this practice again. It was such a better experience than other urgent care providers I've had to use in the area. Everything was clean and appeared well maintained.