Best physician I have ever interacted with. Dr. Mitchell has given me hope! He is a little…read morequirky, and I like it. When I speak to him I feel he hears me.

Dr. Mitchell has had a transformative positive impact on my health in just six months of working…read morewith him. Over the past 3-5 years I have struggled greatly with spinal pain and increasing severity of autoimmune symptoms that no other doctor was able to diagnose or correctly treat. I am an Olympic swimmer and a documentary creator, so to suffer my body's degeneration so severely was more than just a nuisance, it felt like a loss of my entire identity. My right eye was going blind due to inflammation, my spine was attempting to fuse together, I had abdominal pain that kept me up all night and mental fog all day that prevented me from working for weeks at a time. Every day I was taking a massive cocktail of medications for asthma, inflammation and allergies that seemed to be doing absolutely nothing for me. All of this impacted my life perspective and outlook to the point where I didn't desire to live if this is how life was going to be. I had the opportunity to listen to Dr. Mitchell's podcasts and learn about his methodology - it was something that appealed to me so I made an appointment with him. More than any other physician I've had, Dr. Mitchell is keen on using diagnostics to inform treatment. A full analysis of blood, stool, urine, mental health and lifestyle choices was done within the first month - the results were then carefully explained and Dr. Mitchell put forward a treatment plan in phases focused on resetting my damaged gut as it plays heavily into the severity of my health woes. Dr. Mitchell put me on a natural regimen of healing nutrition, physical activity, enzymes, probiotics, cleansing aids, meditation and homeopathic remedies. It was a lot of effort, but in the end it paid off. After a few months of putting in the work and sticking with the plan, I am now back in the gym training with glimpses of the same spirit I had as an Olympian; back in the office making headway on innovative ideas and connecting with people around me; my relationships with loved ones are getting stronger and more compassionate; I am more aware of my nutritional choices and able to make smarter decisions about how to use food as the best medicine. I cannot say enough good things about Dr. Mitchell's patience, kindness and deep concern for me as a guide through this journey. We live in a time where the perversion of profit has tainted our inputs measurably (food, social, technological, environmental) and is causing immense imbalances that trigger adverse responses from our bodies. The movement around identifying these toxic inputs to address them is young but growing - for the time being it is fantastically difficult to avoid those toxic inputs entirely, and a guide like Dr. Mitchell can help tremendously in living every day to the fullest in this environment and find ways to be strong, vibrant, compassionate and energetic in all aspects of life.

Absolutely horrible, unprofessional and incompetent. Too bad it took me 7 years to get completely…read morefed up. There is no care or compassion for patients. It is very obvious to me it's just all about the money. They rarely return calls and when they do it's usually days later. I've done medical billing and have worked for several different medical providers for well over 28 years and I have never been treated so horribly as I have been as a patient with this establishment. The fact that I expressed my frustration only brought out the childishness of the workers. Being talked down to by office staff is not something that that anyone should have to deal with. Then when you add insult to injury, the office manager Annie at the Mesa location chose to dismiss me as a patient because I needed to reschedule my appointment this week. I also told her during our conversation how frustrated I am with the people in that office and that I would most likely be looking for a new provider in the future, simply because of the way they handled my medical situation over the last few months and the fact that I have been repeatedly talked down to by one of their employees. (I'm not a child and refused to be spoken to like one) and she obviously didn't like that because she promptly dismissed me as a patient and canceled my appointment to see the doctor that I had scheduled for next week... I've been doing insurance and medical billing for 28+ years and worked in providers offices and this is by far the worst company I've ever had the misfortune of dealing with. Not the doctors, just the office staff. No professionalism or accountability at all. The doctors would be smart to get some professional staff in their handling patients and dealing with issues the right way, otherwise they're just going to continue to lose them. Horrible, completely horrible!

Referred here by my ENT. (He and I will be discussing this!). Horrible service and consultation…read more Described my symptoms and was told. "You don't have Sjogrens." Ummm...wait a second, I have bloodwork indicating I do. She was the most unimpressive doctor I've ever seen. Dismissing a patient like that was rude and down right unkind. Her PA was no better. On a follow up visit I asked the PA a question and she said, "Oh you're seeing Dr so and so for lung issues right?" Nope. Not me." She asked me another question that was not applicable to me. My husband barked at her asking if she was looking at the right patient on her computer. Totally incompetent PA. Upon acquiring a new rheumatologist, I called and asked that my records be sent to me. It should take 5 to 10 days to receive them I was told. Well here we are more than a month later and no such paper mail has come. That figures. My new very professional rheumatologists office is doing the asking now. My first clue that this office would be an issue was one of the front desk people had her half eaten lunch and a GIANT beverage next to her on her desk. How unprofessional can you get? I don't want to smell that! If you're that committed to your job, take a 15 minute break and eat in the lunch room! The only ok experience here was the blood draw. She was fast and sweet. My last grip is they have you auto sign patient paperwork Saying you are not allowed to change doctors within the practice. They lock you into a doctor you do not like. Very strange and very telling in and of itself. Don't go here. You will not be happy.

Absolutely horrible, unprofessional and incompetent. Too bad it took me 7 years to get completely…read morefed up. There is no care or compassion for patients. It's is very obvious to me it's just all about the money. They rarely return calls and when they do it's usually days later. I've done medical billing and have worked for several different medical providers for well over 28 years and I have never been treated so horribly as I have been as a patient with this establishment. The fact that I expressed my frustration only brought out the childishness of the workers. Being talked down to by office managers and doctor's assistants is just too much. Then when you add insult to injury, the incompetent office manager Annie at the Mesa location chose to dismiss me as a patient because I needed to reschedule my appointment. I also told her during our conversation how frustrated I am with the incompetent people in that office and that I would be looking for a new provider, simply because of the way they handled my medical situation over the last few months and have been repeatedly talked down to by one of their employees talking to me like I was a child, I told her I was probably going to be looking for a new provider in the future and Annie the incompetent office manager obviously didn't like that because she promptly dismissed me as a patient and canceled my appointment that I had scheduled... I've been doing insurance and medical billing for 28 plus years and worked in providers offices and this is by far the worst company I've ever had the misfortune of dealing with. Not the doctors, just the office staff. No professionalism at all. The doctors would be smart to get some professional staff in their handling patients and dealing with issues the right way, otherwise they're just going to continue to lose them. Horrible, completely horrible!

If I could post negative stars, I would. I needed help understanding my arthritis and the…read moreprogression of it. During my entire visit with the doctor, he said exactly 2 sentences. The only way that I could get even a tiny bit of information was to ask questions. Of course, I'm not a physician. I don't work for a place that supposedly takes care of patients with arthritis. I'm a person in pain. and the doctor stood there, silent, looking at me like I was an irritating little interruption in his day. The physician here was as uncaring a physician as I have ever seen. It was beyond frustrating and a completely useless visit. If you have arthritis problems, you'd be better going with Dr. Seuss. At least then, you would laugh. Avoid. Avoid. Avoid.

All my concerns were heard and cared about. The doctor heard my situation and said we'd come up…read morewith a plan to see how we can manage the pain that I've been dealing with.

Dr. Rizwan is the best. I was under the care of another rheumatologist and suffered for over 7…read moremonths. Dr Rizwan listened to my issues and symptoms and took me from a pain tolerance of 9 back feeling normal within one week after prescribing me the correct medication. The staff has been wonderful, we just relocated to Virginia, and they have been attentive in every phase of my care during our move to the east coast. A+ on a recommendation to family and friends. Chuck E.

Get someone to answer the phones my doctor is wonderful but you can never get through to anybodyread more

I had a terrible experience here. They canceled my appointment because I was 4 minutes late. I'm a…read morebrand-new patient who was trying to find the building while navigating it with my toddler. When I got there, I even had to stand and wait while the receptionist finished talking to someone about a Wells Fargo card before I was seen at the desk. There was nothing posted anywhere about being late, and I was never notified about a late policy. Very unprofessional.

It was hard finding a rheumatologist that could see me and thankfully Dr Taddei was able to meet me…read moreon a quick notice. She was excellent ! I am very glad I found her. I was also quite intrigued about the infusion center they have at her clinic, Arthritis Health, because it was packed! Definitely checking it out soon. The staff was also great! Very happy with my experience there today

Best hip replacement!! I had both my hips done. I was in so much pain and limited mobility. I had a…read morewalker and scooter. Both hips were easily replaced and I am back to normal. A few years later my husband had his hip replacement and has recovered beautifully and can't believe how much better he is. we can't say enough about him. highly recommend him. First Class treatment!

I was referred to him by a colleague of mine from Brooklyn . A nurse with 30 years under her belt…read morewho knows her stuff. She didn't hesitate: "Don't bother looking at anyone else in the Valley. Go see Russo." In that heavy accent. I'm glad I listened. As a nurse myself with 26 years of experience, I've seen it all -- the good, the bad, and the downright scary. Dr. Russo is one of the best. His father was a physician, and I can say with confidence his Father should be incredibly proud of the surgeon and human being his son has become. Dr. Russo isn't just a highly skilled surgeon with a stellar track record and excellent credentials. What really stood out to me was his bedside manner. He never once made me feel rushed. He listened. He cared. And you can tell he genuinely loves what he does -- there's no trace of the burnout you sometimes see in seasoned surgeons. On top of it all, he's a family man with kids of his own, so he gets it. He understands how a bum hip doesn't just affect you, it affects your whole family. That empathy came through in every interaction. I had a left hip replacement and walked out the same day with not just a new joint, but a new outlook on life. I'm excited to soon tie my own shoes again, to ride a bike pain-free, to live my life again. If you're considering surgery and you're lucky enough to get in with Dr. Russo -- don't think twice. Thank you Dr Russo!

almost any other rheumatologist has to be better than this office. Don't take or return phone…read morecalls. Recently I've been getting my EOB's and they've decided to charge me for an additional (10) minutes, which increases my bill. My visit time is exactly the same. Seems they've found a way to make more money nefariously. I'm done dealing with dishonest doctor offices. I'm filing a complaint with my provider

Dr is ok, feels like appointments are very rushed. Nurse Practitioner is great! Unfortunately no…read moreone answers my phone calls and it is very difficult to get a call back and/or get appointments scheduled. I've had to drive to their office multiple times when no one answered the phones.

Where do I begin? Refuses to write doctors notes (excuse me for wanting to keep my JOB), refuses to…read morefill out FMLA forms. Again, to protect my job due to this chronic illness. I asked "why" and they replied, "Dr Fairfax doesn't do those". As if I'm asking him to preform brain surgery. My second appointment felt like it was my first. They never did receive my records from last rheumatologist (their fault!) and I HIGHLY doubt he even reviewed my X-rays! What a freeking joke. Don't waste your time or hard-earned $. Disgusting!

I am begrudgingly a current pt at this office. My experience with setting up my first appt was…read morehorrendous. My PCP's office sent over the ridiculous amount of information they needed which included my insurance cards and last 5 visit notes with them among others and I waited for a call. I received calls but we were playing phone tag as no one ever answered the phone at different times of day. Finally someone calls me and threateningly tells me I need to schedule before tomorrow or else we need a new referral. I call multiple times again with no answer. I just gave up and decided to go elsewhere and I told them so. Unfortunately my Banner Aetna is limiting on where I can go so I have to go here. I call back, finally get thru to someone and they say they have to ask the dr if they will take me... who does that? I play along since I have no choice and finally make an appointment. I gave the guy all of my info even stuff that is very odd like if I have tattoos or HIV over the phone- no lie it takes almost an hour to schedule. They mail me new patient forms which ask for all the info I just gave them and I prepare them for my visit. I show up and the receptionist says I'm late because there are more forms to fill out and they won't see me. Now I hate being THAT pt but I had enough and basically demanded to be seen. The Dr. sees me and examines me in my bra and panties, it's weird but I go with it because I really need help. I get blood work done and schedule a follow up. On this visit we go over my labs, Dr. diagnoses me w/ Sjogrens (which I already knew) and refuses to treat me because of my lifestyle choices. I decide to leave and not make a stun because I am so tired from my illness I can't even deal with this blatant discrimination. I go home and get so much worse. I can't hold any food down and am bedridden, I call them back and beg to start treatment-that was over a week ago and I have not heard anything back. I ended up in the ER twice with a kidney infection that could have been avoided if the dr started me on treatment for it. I just don't understand why this office is taking new patients if they can't keep up with them. I also think Dr. Fairfax is discriminating me based on my lifestyle and perhaps my age. I have never had such a horrible experience. I am thinking of cancelling my insurance just so I can go to another rheum because I actually need help not added stress and anxiety from this office.

Dr Doug has been my Dr. since I moved to the "Valley of the Sun" 16 years ago. His practice is…read moreefficient, professional and compassionate. His Patient Portal is designed for quick response times for our needs and his continuing education programs keep us up on how we can improve our health. Dr Doug Lakin saved my life recently, while helping me select a team of Specialists for my treatment. This is a Dr. I trust!

Amazing to find a doctor who listens and responds. He is extremely knowledgeable and responds to…read morequestions to his patients in a timely manner. Office staff responds during office hours, and you speak to a "real" person.