Very kind and welcoming employees/owner. Relaxing chairs,…read moremusic and videos add to the nice experience. Beautiful selection of nail polish colors. I just had a basic mani-pedi but it was a thorough service from beginning to end.

Been here twice, and they're so kind and friendly. I've gotten a pedicure and gel x nails, have…read moreloved both services. Prices are so reasonable as well. Will continue to come here now.

Service requested: Lash Lift…read more Rachel was so nice, gentle, and patient. As I was lying down, I could tell how careful she was as she prepped my eyes and lashes. I recommend the lash lift if you're looking for a more natural and subtle look--or if you're just tired of using (and cleaning up) mascara. The facility was pretty clean and the service beds were comfortable. They offer discounts if you're a new client.

I am happy with the service but my only complaint is that every lash does not have an extension. I…read morewas under the impression that even though it was classic/ natural style I would still have an extension on every lash. Edit: when getting the classic natural set there will not be an extension on every eyelash. That is considered hybrid or volume. There is nothing on the paper they make you sign and the technician does not tell you only 70% of your lashes will have an extension.

Covid had me feeling twenty years older than my actual age... needless to say I was missing my…read morelashes. I tried to return to a previous lash place, but I wasn't feeling that "wow" factor any more. So I decided to call this place again. "WOW " factor definitely took place after my session with Vanessa. I explained to her my concerns with the lashes I had on and I showed her a picture of the style I liked. LOW AND BEHOLD SHE NAILED IT. Shout out to Vanessa for making me feel fabu-LASH! Thank you to Savanah's momma for being able to get me in when I needed. I'm looking forward to the continued "wow" factor in the future. Ladies, try this place out. The receptionist is super friendly and polite as well.

I had initially booked for a lash removal but after Nicole informed me that they do foreign lash…read morefills I decided to do it since I love my lashes so much. She was very sweet, and of course I loved my lashes. I will definitely be coming back. Thank you Nicole!!!

Linda did a great job with my lashes! I asked for flirty and natural look. She did exactly what I…read moreasked for. Also she was informative and quick! Thanks Linda!

I had such a great experience with Linda! She was incredibly gentle, patient, and made me feel…read morecomfortable throughout the entire appointment. She is very knowledgeable about lash extensions and took the time to listen to exactly what I wanted. She gave me the perfect set, and they turned out even better than I imagined. You can tell she truly cares about her work and pays attention to every detail. I highly recommend Linda to anyone looking for beautiful, high-quality lash extensions. I'll definitely be coming back!

What went well, everything! She is beyond amazing. Not to mention her very gorgeous shop that she…read moredecorated. Wow! Let's begin by saying I booked my appointment last week on 6/4 and was able to be seen today 6/8. I say this because I was beyond frightened for 4 days imagining how BAD the pain would be. I almost cancelled and said forget the deposit, she can have it. I had brows done about 5 or 6 years ago. Not good. The pain was excruciating I'm not exaggerating. I told Mel that I was beyond nervous just thinking how bad the pain level would be. Now, the real deal NO pain. I'm so happy and grateful for Mel. Bottom line don't be scared; she's got this down. She is so sweet. Nothing to be afraid of, so don't talk yourself out of it! You will Loveeee Mel and your brows!

do not wait - change you life - great brows make you feel so…read moregood every morning when you wake up and mel is by far the best i get compliments all the time

The staff at Faces and Lashes (now called Dermacrave) were nice and friendly. One of the staff…read more(Patrice) made sure to explain the procedures with detail. They offer variety of services including RF micro needling and Microtox. The experience was great. They made me comfortable during the entire process. Their clinic was clean and they have a newly renovated lobby. Booking for an appointment was easy. They really accommodate your schedule. I personally live in Orange County area but did not bother to drive all the way to Rancho Cucamonga. I would say the service was topnotch because of how they really take good care of their clients. They have a team of experienced and competent skin care providers. I would definitely recommend this place. I already see an improvement in using their services.

I wanted a facial. I was not interested in medi-services. When making the appt Dane asked me what…read morekind of facial I wanted. I responded, what do you recommend for me, I'm in my 50's. She said DEP. I asked what it was- she said it's just a small part of the traditional facial and she explained what the machine does. She sent a screen shot with the amount for DEP. I said sure. Skip to the day of, my impression of the space is that it's shabby, and didn't look sterile. The room was layed out oddly. I've had lots of great facials. They always have you take off your top/bra to address décolleté - they didn't here. With other facials the lighting is low, usually ambient music plays, equipment is ready to go inc a lamp with magnifier and a steamer. None of that was present. The massage table was pushed against the wall so my right side was pressed to the wall. The bright overhead lights were never turned off. Loud conversations were happening in the hall right outside my room, and the technician left the room about 7 times. Why? I think they were sharing every bit of equipment. It was unprofessional. While the tech was very nice, her facial was like a child pretending to do a facial. There was no mirroring of actions on each side of the face, no precision whatsoever. She asked if I wanted any extractions. I said, iDK, do I need any?! She's looking at my skin! I've never been asked by anyone before. The DEP thing took maybe 8-10 min. It was a bad environment and they have no business offering facials if this is representative of their facials. Then when I went to pay the $150 Dane quoted, they said it was $250. DEP was an add-on, but Dane never presented it that way. I have texts that very clearly show this. So beware of add-one you may not want!! I regret that I didn't catch on sooner and that I didn't ask more questions. I thought maybe DEP was a type of facial I'd never heard of, or that it was how they branded their European facial. I also regret not walking out within the first 2min. But I didn't trust my gut, and I had a $150 gift certificate. So watch out for add-ons and dishonest tactics. Btw, I reached out to them to discuss. Dane acted like she didn't get my point and then Told me I "actually got a $25/ discount". But even all that aside, the facilities are awful, ambiance sucks, and it was thru worst facial I've ever had.

Definitely the place to check out had such a hard time finding a new eyebrow stylist in the IE…read moreafter moving out here from Los Angeles Cute comfortable, private studio not big threading place like others if you're looking for a personal touch check her out. 100/100 amazing Next visit this week :)

I got my brows threaded & tinted & I love the way they came out. She was so sweet! Will definitely…read morebe coming back.

I went back to Lady face after 3 months. I didn't realize how much time had passed. As always she…read moredoesn't disappoint! I love my lashes even though as I get older they are not as full or as long as before. They came out great and worth the road trip.

Lady is awesome! I have been getting my lashes lifted by her for almost a year now & wouldn't go…read moreanywhere else! She's efficient, knowledgeable, and friendly and my lashes always come out perfectly!

I stumbled upon this hidden gem of a threading place at the mall, and I couldn't be happier with…read morethe results! My quest for the perfect eyebrow arch has finally come to an end, all thanks to the skilled hands of the threading artist at this wonderful place. I believe her name is Sara. I always explain what I like first to make sure they make my eyebrows the way I like them. I don't like them thin. She listened to my request! Her attention to detail was truly impressive and it was not painful at all! Usually I end up tearing up because I cannot handle how rough others are. The price ($12) was reasonable enough for me to keep coming back every time I am in the area. The threading artist here is a true expert in her craft, and I can't recommend this place enough. I left the mall feeling more confident and ready to show off my brows.

I would give a negative rating if I could. I paid $14 + $15 for uneven brows and a mess after an…read moredye, left with an uncleaned/threaded brow--complete waste of money and time. This kind of service should not be allowed in a mall; it completely ruins the spirit of shopping there. The staff was unprofessional and clearly didn't understand what I was asking for. DO NOT EVER GO here. And just to be clear, please do not reply with your typical template of a generic apology and some 50% off on my next purchase. I will NOT be walking a step into your store again.