Had an appointment today, to have my Wife's car cleaned. It was a Surprise Birthday Present. And…read morethe Crew showed up on time. The Cleaning was Better than Advertised! And the Crew was very Professional.

I've used them twice now - and man, their work is top notch. Hands down, worth every penny. It…read moresmells and feels like a new car. So much little grime and issues that irked me - and they just leave me smiling like a goof. Fantastic work!

I recently went online to Take 5 Car Wash and purchased a "basic wash" package for my senior…read morecitizen mother. Their website listed the different wash packages and explained what the more expensive ones included. I simply needed a basic wash to remove pollen and road dust. The deal was four washes for $40, plus one free. That seemed fine to me. However, when I pulled up to the kiosk at Take 5 Sunbury, a pushy employee immediately tried to sell me a monthly membership. I told him that I had already purchased a package online. He then said, "That doesn't work here," before I even had a chance to show him the QR code. Once I held up the code, he insisted, "It's expired." I told him, "No, it isn't. I just purchased it, and it's good for five washes." Still, he argued that it was expired and that "it won't work." I suggested, "Why don't we try holding it up to the machine and see if it works?" He begrudgingly agreed, and it went through without issue. As soon as he saw that I had purchased the basic package, he informed me, "The basic package at this location doesn't include brushes." What?! There was no mention of this anywhere on the website. Had I known that the basic package didn't include brushes, I wouldn't have purchased it. I assumed that even the most basic wash would include some kind of brush to remove dirt. I felt trapped--once you're in the queue, you have no choice but to continue. The wash itself was completely inadequate, and it didn't remove anything from the car. It was essentially just a squirt of soap and water as you move through the car wash. I could have done a better job with a garden hose from five yards away. When I got home, I contacted customer service and began a back-and-forth that lasted several days. They insisted that they don't offer refunds for wash packages. Frustrated, I filed a dispute with my credit card company, citing false advertising and bait-and-switch tactics. Not only was I upset about the ineffective wash, but also about the poor treatment I received at the kiosk. I've heard similar stories from others in the area, particularly about women being pressured into memberships and how difficult it is to cancel them once you're enrolled. I urge everyone to be cautious when dealing with this chain and this location.

A car pulled in behind me so I was stuck after being told the cheapest option was 20 dollars for…read moreone car wash or I could do $20 unlimited washes for a month... I just wanted one car wash dude. And not for 20 dollars. And let me tell you this wasn't some incredible wash that left my car looking the best it's ever looked. The service was good tho, the guy was nice

DO NOT DEAL! They…read morescratched my truck! I got my truck badly washed. Their workers were very rude with me. They refused to give me the receipt. I'm a professional truck driver, so I stopped there to get my truck "professionally washed". The guys there firstly were really nice and pledged to God, that I'd be happy with their work (I needed my truck to be washed either from the outside and under the hood). So guess what? I had to show them multiple times, where they missed! And instead of doing their job right they started to yell at me, saying that they are pro's and I'm an idiot! For example, Mr. MIKE squealed at me, after I pointed out to him that he and his guys didn't wash the outside of the cabin of my truck. He replied in a very rude and disrespectful manner, that he is not going to clean it, because his back hurts and demanded me to pay him $130 dollars right now. I payed him in full and asked for the phone of his supervisor, to that he pointed out to his truck with the printed phone number of the Office on it. Same day I called the Office and met with the rep. The lady said that they don't have any "special tools" to wash trucks! We walked around my truck and I showed her the scratch, all the missed spots, dirt, smashed bugs over my cabin and other sh*t they left. She nicely ignored me and refused to either get the job done right, or give me the receipt, or my money back, saying that she will contact me soon. Right now they blacklisted my phone number. My fellow truck drivers! I enclose the photos of my truck. Please be aware of this scum.

First class has always provided the most amazing customer service. They are attentive to the…read moredetails and deliver the best service. I have used their mobile detailing services and for a quick car wash on the go. I would highly recommend them.

So I went here in order to pickup an oil change for my truck around the end of the summer, and it…read morewent normally at first, but the local highschool was having a girl's volleyball team car wash outside. I went to grab my filter, and I heard the general manager making sexually inappropriate comments about the young women. I'm truly disgraced about the way he talked, and will not be doing my business there ever again. NAPA is across the street, just save yourself the trouble of an unprofessional workplace and go to the real pros.

I just wanted to add, the next day the store manager (George) called me. He seemed pretty upset…read moreabout the employees behavior and assured me he'd be taking care of it. He asked how he could make it right, & I told him I just wanted them to know how their employees are behaving but that there was nothing that could 'fix' this, other than some serious attitude adjustments. George was friendly & understanding. I have no idea what the outcome was for the employees, but I still intend on staying away from that place. I actually feel bad for the manager as I've been in his shoes before. It sucks to have worthless unhappy employees.

Called over here at apx 1:30pm on Wednesday December 18th. Spoke to a woman on the phone, she…read moreclearly stated that the drive thru truck wash in Groveport OH off Toy road was open til 8pm that night. Showed up at 6:37pm on same day (Wed 12/18), and was turned away as the workers had already begun parking their mobile service vehicles inside the bay for the night. The facility is NOT open til 8pm even though it's stated over the phone and on the posted hours on the storefront window.

Had TNT Services power wash two commercial buildings that I own in Columbus. They did a really nice…read morejob. Jeff and his team were very professional and the final results exceeded my expectations. If you need pressure washing done, you need to give these guys a call!!

Very adequate variety of auto, sun's, trucks, sports cars and luxury vehicles. Great service with…read moreno pressure.

Summary: This is the worst automobile dealership I have ever had the displeasure of dealing with…read more On my first visit to the dealership, I test drove a car I was interested in. The car had an apparent mechanical issue (uneven rotor wear, scraping in the brakes) that me and my two accomplices pointed out to a sales manager, Javon, who came to ask us about our test driving experience. He tells us he'll have the service manager check it out, and returns with "there is nothing wrong with the car," citing it as typical noise from the "rejuvenating brakes" (a likely misinterpretation of the "generative braking" system in the hybrid vehicle I was looking at) but offered a $350 discount nonetheless. Since I had test driven other vehicles of the same year and model that lacked such a noise, I was adamant that there was an issue with the car. The discount wasn't quite cutting it for me at the time, and I walked. Next week, I call the dealership and ask them to take a closer look at the vehicle; if they can fix the issue, I am still interested. After several days and many follow-up texts from my end, their reply: "The vehicle will be sold as is." Okay, fine---"what can you do for the price?" Full price. I ask for a sales manager, specifically Javon. After a few more calls, I am connected to a sales manager Ty, because Javon is "busy". Ty offers the original $350 discount, delivered by lieu of removing an optional $250 fee and taking $100 off the ticket price. When called out for this behavior, says it's the best he can do. Once again, I walk. Another week goes by, the vehicle has been on the market over 90 days now (I did my research) so I reach out again to see if I can negotiate. I ask for the sales manager, Javon, not once, not twice, but three times over the course of four hours. Each time the front-desk associate reassures me that he will call me back immediately, sometimes citing false time estimates like 10 minutes, one hour, or anything in-between. Not a single call was returned. The next day (that's today!) I call. The phone is answered by front-desk associate Mark, and after explaining my frustrations to him, Mark tells me he can get an out-the-door price with the original $350 discount, and no optional fees. I tell him that would be great, send the paperwork my way. In the midst of discussing payment options with Mark, the call drops. I call back immediately (less than 20 seconds) and am greeted by a different associate (the same voice that had consistently reassured me I'd be receiving a call from Javon as soon as possible). I explain to her that I was just on a call with Mark and would like to be reconnected with him. But... she can't do that; Mark is now "busy assisting another customer", but no worries, he'll call me back "as soon as possible". I ask her to keep me on the line, and transfer me to Mark; he obviously did not pick up a new call and get into the thick of it with a new customer in the less-than-20 seconds it took me to call back. She leaves me on hold for a minute or two, and repeats the same thing. I tell her the situation, and she says that she can send the out-the-door paperwork to me instead. Great, just get me the price at this point, right? 30 minutes goes by, then an hour, then an hour and a half and still, not a single out-the-door quote. I call them back around the one-hour mark, and they assure me they are getting everything together and sending it over momentarily! In total, I called this dealership eighteen times and did not have a single call returned. It appears they use time-wasting tactics made to whittle down your sanity, hoping you'll jump for the full ticket price of a vehicle. I will no longer be wasting my time with this dealership, and encourage anyone with a shred of self-decency to take their business elsewhere. Also, Auto Boutique: don't reply to this review unless you are prepared to offer me genuine, financial compensation and a manager who actually cares about how their business is run. I don't want more cheap, AI-generated messages or more time-wasting phone calls.

Our van broke down in Columbus, 150 miles from home. After other shops told us it would be a week…read morebefore they could even look at it, Hometown Service in Westerville stepped up. The owner was incredibly friendly and told us to tow it right in. I was worried that an electrical issue while stranded would lead to 'ghost' repairs and a huge bill, but their honesty and integrity were amazing. They got us into a bay immediately, diagnosed the problem accurately, and fixed it for a very fair price. If you need a trustworthy mechanic near Columbus, go here. They treated us like neighbors and got us back on the road the same day. Truly great people!

Im a tow truck driver for AAA,in all my years towing,hometown service is the worst place I've ever…read morebeen too. If this guy's attitude is a reflection of his mechanical abilities,I wouldn't let him work on my bicycle. He lied about a customer's wheel being dragged and then cussed me out. Also there was only one mechanic in the place,so they are probably slow too. When things dont go right they will show there tru colors. Westerville automotive blows these guys out of the water.