Came in for a quick car wash while in town. The line moves slowly as the system is fairly slow…read more After you pay or if you have a monthly subscription which I didn't. You drive in after the door opens. Stay between the lines and stop when it tells you too. The system will sr pay your vehicle and rotate around you. After it is all done. You drive forward to have the air dryer blow the water off of your vehicle. It counts down but I was impatient and just slowly drove through. When you pull out, if you have never been here pay attention to the lift gate as you approach it, it will open and you make a very tight turn to leave you are greeted with pot holes that sadly on this day were full of water. The touchless side only works so well to be honest.

Very rude young people working there. I stopped my car to put my credit card away and he said…read more"Hurry up, I we don't have all day!". When I asked him about it he denied saying it. The vacuum area does not work as well. I had to move three times to find one that worked. When I got home there was still dirt on my car. Very negative experience.

Very surprised by the extra service they offer upon entering and exiting the car wash. They clean…read morewith a scrub brush certain areas before entering and hand dry the car upon exiting. For $10 I think that's a great deal! Will definitely come again!

Paid for interior & exterior detailing- upon picking up my car the exterior was NOT washed. When I…read moreasked them to run it through the wash they forgot to put windshield wiper protectors on the car so the back wiper arm broke entirely off of the car. The manager offered 10% off services, And requested to keep the car over night to complete the exterior wash in the morning. We were not offered a full refund, we were not offered car rental service coverage- no car for 24 hours for them to do the correct services. The vehicle parts need to be ordered in which will take additional time to be replaced. I also noticed other customers coming in during my encounter concerned with the service they received. Needless to say, I would not recommend using this car detail service.

After drying, my fabric seats looked worse than before I took my car in. I called to have them fix…read moreit, and after another ~30min appointment, they are still significantly stained. Otherwise, the job showed little attention to detail, and I had to wipe my windows off after how greasy they ended up. You'd think they would do better for $175. Attached pictures are my seats after the detailing job AND follow-up.

I have never had my car detailed before so my expectations weren't very high to begin with. I had…read morejust accumulated enough dirt over 3 years that it was beyond my ability to clean myself. However, the service I received was far lower quality than I could have done myself. I called about a week ahead of time and made a reservation. They told me to bring it in between 8 and 9 AM instead of asking me when I could bring it. However, despite having an appointment, it took them 6 1/2 hours to have the car available to pick up. I'm also not sure why dropping the car off was necessary and the only option given when they HAVE a waiting area. Their location is not near anything so not having the option to wait there meant I either had to walk several miles or take Uber/Lyft to a place I could wait (which isn't easy with everything closed for COVID). A few minutes after dropping it off, they called me to tell me that because one of the floor mats was muddy, it would be an extra $35. I mean, yes, the car is dirty. That's why I brought it to you. It was nearing time for them to close and I began to wonder if they would have it done that day. Finally, at almost 4 PM, they said it was ready and that I HAD to pick it up by 5 (even though they close at 6?). This was an issue because without a car I had to haul ass back there on foot. When I picked it up, I was told that there would be another additional charge for using a card. One of the workers put my floor mats in the hatch and I was ready to go. I did notice that it didn't look like they'd swept the floor mats but it was a minor detail so I let it go. They also told me they didn't clean the glove box because there was "stuff in it". Upon starting the car the airbag light was on which it wasn't before. I started noticing obvious spots of dirt that shouldn't have been possible to miss. Every surface looked like it had been wiped with a wet rag and the water allowed to dry creating streaks and water spots everywhere. Every inch of all the windows was spotted like this. Then I found brown water and hair in the emergency brake boot. The more I looked at the car, the more I saw they missed things that were so obvious. There was even a clump of mud the size of a shoe showing through the grill. The lack of detail and the apparent lack of care was disappointing enough but the seat belt light was the major concern. After some Googling, it turns out it's fairly common for the seatbelt system to be damaged by detailers and it is not a cheap fix. I emailed them that night letting them know and asking if it was something they could fix or if they would reimburse me for what the dealership would charge to fix it. After two days I had received no response from them. When I picked up the car, the upholstery was noticeably wet. My pants were soaked and the passenger seat was wet to the touch. Even after two days, the seats are still wet in the crevices. They either used WAY too much water or they waited until the absolute last second to detail my car. If that's the case, what was the point of making the appointment? The final straw was the floor mats. After letting them dry in the hatch as instructed, I went to put them back in. They had removed the mud from one of them but the bottoms of the rear ones were caked in mud on the bottom. I thought it must have run off while they were washing them and then dried like that. I spent more money, going to a regular car wash and sprayed them off myself. They dirt came off easily as well as a CASCADE of mud from both of them. They hadn't even cleaned them. At all. And charged me $35 to not do them. Overall, while they did make the car better than it was, they did a very poor job and didn't do some of it at all. They also like to raise the price but not tell you until you go to pick it up. There's really no excuse for not responding to someone's concerns about your service. They've lost my trust.

Best car wash in town. My car is always clean. Unfortunately, People tend to damage the vacuum…read morehoses quite often, that's the only problem I have noticed.

You can see the filth and salt remaining on my car after Moo Moo Hilliard's "top" car wash. There…read moreare also large amounts of water and water spots remaining, as well as salt and filth on the rocker panels, mirrors, and all trim. Even if you have "unlimited" wash--for which you're paying a lot--you have to run it through this "wash" 2 or 3 times, and then still manually wipe down the entire car. This is simply a ripoff.

I've been a long-time Moo Moo Car Wash member with both my personal vehicle and my company car, and…read moretoday's experience was extremely disappointing. The employees assisting me were rude, impatient, and unhelpful. First I spoke with an older gentlemen (who appeared to be a manager) who looked upset because i stopped underneath the membership code scanner in front of the gate at the entrance. When i rolled down my window to figure out what was wrong, he said "now i can't get out", which would make more sense had they not put the booth exit he was standing in directly in front of the gate. Whatever. I continued to move through the gate into the car wash, when my vehicle's auto-brake kept engaging. I don't typically drive my company car, and the instructions given were unclear. I was told to "drive forward," but it was not explained that they wanted a single press of the gas to disengage the brake. Instead of calmly clarifying, the employee was rude and hostile. As a paying member for years, I expect basic professionalism and clear communication, especially when assisting customers with different vehicle features. This interaction felt unnecessarily hostile and abrasive. Because of this experience, I'm canceling both my personal and company memberships. Customer service matters, and today's interaction missed the mark entirely.

A couple of weeks ago I drove out to Morrison Road from downtown to try out this location. I have…read morehad some not so satisfactory washes at another location so wanted to make sure and review this location because I would be using it all the time if it were closer. I pulled up here, messed with the payment machine briefly, and off I went. So easy. First time getting The Crème de la crème! I could definitely tell the difference over the Whole Plus that I usually get. The attendant didn't provide the Dash Wipe, Drying Towel, or Air freshener. I had to walk back from the driers to get it. That was annoying. Nice location, great vacuums, friendly staff. Just maybe a little more attention to detail, Crème de la crème offers: +Carnauba Hot Wax + Dash Wipe + Drying Towel +Air Freshener Plus includes all the other wash items such as: + Whip Cream Foam Falls + Wheel Brightener & Tire Shine + Ultra Shield Paint Protectant + Super Turbo Dry + Spot Free Rinse + Underbody & Wheel Blaster + Foam Bath + Clear Coat Protectant

Best carwash in Columbus. The new owners have figured out all of the major issues. Great washread more

Spot Car Wash exceeded my expectations with their impeccable service. The attention to detail left…read moremy car spotless inside and out. The staff was friendly, and the efficiency of their process was truly impressive. I highly recommend Spot Car Wash for an exceptional car-cleaning experience. After the cold front and the snow, my car looked better than it did off the lot. Have been back twice already!

We love Mighty Lion Express they are always so friendly and welcoming! We have a monthly plan and…read moreare very please with the value. They always offer a towel and air freshener

I think this replaced another carwash. Looks pretty new; I noticed their truck a couple of months…read moreago so maybe that's when it opened. Went to another carwash that did a crappy job. Came here wanting just a clean car. Friendly staff. They're having a startup special: $10/month for three months for unlimited top-tier washes. If you do it once a month it more than makes up for the cost. Looks like it's expensive after that, but hey, I'll take advantage of it for the summer. Not touchless like the one I went to earlier, but I think brushes or in this case cloth strips do a better job anyway. And they got it clean. Pretty fast trip through the machine. Lots of lights and motion. There are vacuums along the side. Easy access off the main street. I'll be back.

Was able to call for a walk in appointment on a Saturday! It's so hard to find a great hand wash…read morecar shop that does not charge a crazy amount in Columbus so I'm extra thankful I found this place. Will definitely be coming back!

I brought my car in for interior detailing and I was very impressed with the result. The staff was…read morekind and professional and the pricing was very fair compared to other services in the area. I have an auction car that had stains on the seats from the previous owner. The last place that I got my interior detailed was not able to get the stains out but Sammy's got it done. My car looks and smells brand new! 100% recommended their detailing service.