Purchased a 2024 Montauk 170 today at the Irvine shop. I could tell from the moment I walked in the owner takes a lot pride in their business. This place is immaculate! My sales rep was Aaron. He was professional, highly knowledgeable, and had no trouble answering my numerous questions. I couldn't ask for a better delivery experience. Additionally, they will provide you with everything you need to hit the water. If you're in the market for a boat, I highly recommend Sun Country Marine Group. You will not be disappointed. read more

Sun Country Marine Group - Boating Near Me - Irvine, California

Shout out to Mack and Jason in the service department. Had some issues with my new boat. Those guys knocked out what I needed done or replaced and got my boat out quick even with the boat show happening when I dropped it off. Thanks for getting me and the family back on the water. read more

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My friend Carole and I went to the old Sun Country location recently and discovered they relocated to Irvin. Because this place is so good at what they do, I made the drive. I like the location they chose, which is right off the freeway but you do have to sort of go through a maze of industrial-complex streets to get there. The people are pretty friendly and the parts department gets you what you need without a hassle. Their showroom is nice, although Carole wasn't impressed, I would have liked to have seen more boats in there since I am in the market for an upgrade. read more

Sun Country Marine Group - Boating Near Me - Irvine, California

I love my Bennington. Jeff was awesome I would recommend him to anyone looking to buy a boat. Sun country Irvine made my purchase so easy. From the purchase to the delivery to Havasu everything was as promised. I have since had my boat serviced as recommended. Sun Country Havasu went above and beyond with customer service taking boat to house after service completed. read more

Sun Country Marine Group - Boating Near Me - Irvine, California

This review is a bit overdue. We bought our first boat from Derek in Feb 2020. He set us up with a 2019 Bennington 22SX. There were only 6 left from previous season and we were grateful to get such a great deal. He set us up with all the basic equipment you need and we got an extra table mount for the back of the boat to accommodate my very pale husband who needs Bimini protection from sun. We have owned a cabin in arrowhead since 2010 and I love the water but always felt a boat purchase was frivolous. Honestly, I wish I had done it earlier in our lives. We have the best time on the lake and we have a private slip on the lake and no trailer. We keep our boat wrapped during the winter and just get the pontoons scrubbed when the season starts. Absolutely love our boat. No regrets on the purchase. Derek also brought the boat up the hill for us and showed us the basics. We love our boat and the service and support that Sun County has provided. read more

If you are looking for a fabulous versatile family water sports boat I definitely recommend a nautique! We purchased a 2018 GS22 from sun country on June 21, 2018 and it's fantastic! In no way do we regret the purchase of this awesome watercraft! That said the staff is full of interesting guys. Chandelier our salesman is a sweet kid, but he really doesn't know anything about the boats;however, he is the owners son so lucky for him he doesn't have to be very educated or informative in regards to the product he's selling. Lucky for us we got a great deal due to the fact that he generously miss quoted the sales price. Jeff is your basic high horse sales manager. He was automatically annoyed by our sale due to the price mishap, and mostly due to the fact that I made the decision to start calling him directly in an effort to avoid chandeliers incompetence. He tried to be relatively nice for most of the sale, but god forbid you need anything once you have purchased your watercraft. Actually that's an unfair statement we did get a free carabiner. After we finalized paperwork we had the opportunity to spend an additional $300 in their boat supply shop to make sure we were coast guard legal. Funny how these days you can purchase a $100,000 boat, and not get anything but a free $2 carabiner as a thank you for your business. Matt the service manager has a hard time returning phone calls. Once you get ahold of him he's very nice, but if you have questions or need a price quote for possible upgrades he will need to call you back with answers. Unfortunately that return phone call will never happen. The only shining star in all of this besides the boat it's self is Taylor! He is amazing!!! He is their wakeboard pro who is extremely well versed in the nautique watercraft! He meet us in lake Elsinore to teach us all about our new boat. He really is the one and only reason I have given this business three stars! We asked Taylor so many questions and it turns out that basically everything chandelier told us about our new watercraft was incorrect. Even down to minute details such as to clean the sea deck. Thank goodness for Taylor! read more

Sun Country Marine Group - Boating Near Me - Irvine, California

I purchased a used boat from Derek in December of '18. From start to finish the transaction was perfect. Derek's communication and customer service were second to none. I was coming from 400 miles away and given my experience in buying used boats, I was apprehensive that I could be wasting my time if it wasn't as described. Not only was it exactly how he described it but he met me an hour before they opened in order to get me back on the road for my long travel back up north. Who does that!? I left feeling taken care of and important. In today's world, where customer service seems to be lost, he really went above and beyond. I would recommend this place and him to anyone looking for a boat. Thank you again for all your help! I know where I will be shopping for my next boat! read more

Sun Country Marine Group - Thanks Derek!!! - Boating Near Me - Irvine, California

Mack and Devin have done a nice job servicing our Nautique and keep us informed of status. Very nice showroom and selection of boats

I wanted to write this review to let all future boat owners that they need to purchase their next boat from Sun Country Marine. First, the sales staff is phenomenal and second, the financing staff is even better. I had an opportunity work with John Painter, in Sales, at the Newport Beach location on a broker deal for a like new 2018 270 Sea Ray SDX. John worked tirelessly on getting all the concessions from the seller that we wanted. We also had the pleasure of working with Olivia Mauth, in the Finance department at the Ontario location. Olivia, was nothing short of amazing. She handled every aspect of the financing deal, that was very complicated, and went to bat for us with the lender to get the lowest rate and best term possible. Olivia went above and beyond the call of duty to make sure we got this deal done. Thank you Olivia. Well done. Thank you John and Olivia for all your hard work in helping our family with the purchase of our new boat. read more

Jeff at sun country is truly top notch, I've owned my G23 for almost 2 years now and he is still taking care of me today as he did when I first bought the boat. Sun country has gone out of their way a few times to make me happy and keep me on the water. Great dealership! read more

Sun Country Marine Group - The G23 - Boating Near Me - Irvine, California

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Loved dealing with Sun Country and Jeff T. Extremely helpful in guiding us through the boat buying process, as this was our first boat. Jeff influenced Bennington to accept some of our non standard changes to the custom boat. Would buy from Sun Country every time! read more

Jeff Tarin hands down was an awesome help. After the many texts n phone calls he still never had a problem setting my "Dream" boat up!! I would definitely recommend him for your sales need. Always got back to me even when he was busy. Thanks my bruddah for all your help!!! Craig read more

We had a great experience with Jeff Tarin both during our purchase of a Bennington pontoon nearly two years ago and again, just recently. A few minor but typical issues arose after our purchase in August, 2019. Jeff was consistent in his quick and helpful responses until the issues were resolved. If he couldn't help, he pointed us towards the Sun County person who could. Recently, nearly two years later, I asked for product information in order to reorder accessories items we originally purchased from Sun Country. Jeff responded immediately ( although it was his day off) and had the information for me the next day. We were very impressed especially given the passage of time since our purchase of the pontoon. read more

I just bought my first boat. Was a used one and I'm super nervous. Sales man Derek was amazing though. Walked us through everything made sure we had all safety equipment. I will definitely be buying my next boat here. read more

We just bought a Benngington QX from Jeff Tarin!!! Amazing service, amazing team, and amazing boat!!! Jeff was so great to work with... He accommodated all of our needs to get our boat as quickly as possible! I wouldn't go anywhere else! Jeff is the best! read more

These guys are absolutely great! Jeff Tarin was our salesman. He was very available (for all the weeks it took to get my financing in place), and answered all my questions promptly. The purchase was up front and easy. I strongly recommend the shop for all your boating needs. We took our boat to the lake for a test drive, and Taylor went with us to run through everything on the boat. It was an absolute pleasure to spend the afternoon with him. He was very knowledgeable about the boat, and left me very comfortable to operate my new boat. If you're looking for a new or used boat, do yourself a favor, and give these gentlemen a call. You won't regret it. Happy boating. read more

Madi, THANK YOU!!! You were amazing! I can't say enough about Madi! She was so helpful and extremely knowledgeable. I did a lot of research on wake surf/board boats and Madi steered me toward the G23 and I couldn't be happier! I've gotta be honest, my last two boats were built for speed and speed only and this Nautique is way more technical than those were, and Madi had answers for every question I had! And I know she will be there to continue to answer more questions as I learn all the settings for my boat. Madi is not just about "the sale", she is so helpful in many ways! Plus when Madi took us out on our demo with our new boat, Madi (being a pro wake surfer) took the time to teach my daughter how to surf the boat! So cool! Thank you Madi and Sun Country, we are so stoked!! read more

Sun Country Marine Group - Boating Near Me - Irvine, California

I purchased a Sea Ray 190 Sport from Madi. This all happened looking at just the pictures via BoatTrader and the company website. The boat completely lived up to my expectations, and in a couple areas, exceeded expectations. Both Madi and Jeff were first class upon meeting them. The paperwork was prepared, the boat was ready and I was on the water the next day enjoying it. Fired right up and away we went to enjoy the warm weather in October. I would purchase another boat from Sun Country Marine when I am ready to upgrade. Thanks for the smooth internet purchase! read more

Overall experience was good. When we picked up boat, we were ignored at the counter for several minutes until I yelled out for someone. Nobody thanked us for the $3,000 bill we paid. They dropped the boat off out front and nobody was out here to assist with anything, so we hooked up the boat and drove off. I changed my review from a 3 star to 4 star, because Jeff M asked me to call him based off my initial yelp review. He showed concern, thanked me and was very professional! read more

I bought a G23 that I had been looking at for years from Jeff Tarin in Ontario. Finally pulled the trigger this year with a 2016. I was really impressed by his knowledge and professionalism. It took a while to get numbers right, but he was available any time I had questions, etc. We even had an unusual pricing issue that he resolved immediately. The least stress I've ever had spending that much money :) Devin is great, knows his boats, knows his parts and is very good at keeping me in the loop whenever he is getting stuff in for me. If you ever have questions about "the stuff", ask Devin. Then there is Mack, he is, in my opinion, the best service manager I've EVER dealt with. I have cars, a boat, RV, and a plane, and no one is as professional, attentive, knowledgeable and communicative as Mack. I have had a bunch of minor issues, as is to be expected with a new boat, and he and the team have made everything right, and never made me feel like I was a burden. He is a true customer service professional. And those are just the main folks that I worked with. Taylor did my demo and got me totally excited about my new boat, and answered all of my on the water questions. I felt like I was ready to surf as soon as I picked up the boat. Madi has been great also, always ready with a smile and some helpful advice to make surfing more fun with the kids. Can't wait to surf together. read more

My husband and I purchased a 2019 Bennington. Jeff our salesman was great, very informative, extremely helpful and very professional. He made the whole process easy and stress free. The boat was ready when promised. I would recommend this dealership to all our friends. read more

Where do I begin?.... Let's start with actual quality of work or shall I say lack there of. Took our boat in for a full service last summer. Brought it out to river for 4th of July weekend only to get it on the water, drive 15 min, and have it start overheating (issue we never have had prior). On our way home our trailer which they were to work on as well had an issue (which should have been fixed by them). So my husband, brother and friend spent about an hour in 100+ weather fixing it so we could get home. We took boat back in, they "said they worked on it and it was good to go". Brought it back to the river to have it still not work and have same issue. Now their poor customer service comes into play. Spoke with Manager who didn't care really that any of this happened and that he had ruined 2 family trips. The way he handled the who situation was very disrespectful and unprofessional. Sad to think he's a manager and that's how he handles his customers. Back to boat issue, my husband looked up a bunch of stuff online to Ty and figure out issue and called them to try doing "this", what do you know that fixed. Didn't know you need to tell people how to do their job. A year later we are finally getting our boat back. Haven't taken it out in the water yet so not sure if it's actually fixed this time but I'm really hoping it is. If I could give NEGATIVE stars I would!!!!!! And I would HIGHLY ADVISE you STAY AWAY from this place!!!!!!!!!! read more

Absolutely phenomenal experience from beginning to end. Olivia, did our financing, should also be working customer service dept. That woman needs a raise!...Being a business owner myself, if this business wasn't 5 hours away I would have offered her a job. Witty, funny, understanding, very professional, and she worked to get us some great numbers while making this process very easy on the buyer. Michael was our sales contact and he too did an excellent job. I think we spoke only 2 times on the phone and everything else was done via text message. Super easy to deal with. We had a miss communication at one point and very professionally we got through it. These things happen when dealing with lots of customers and it was the weekend of the boat show so tons going on. I always say mistakes happen it's how you deal with that mistake that matters and michael got a 5 out of 5. We never even set foot in their facility until we came to pick up the boat. Literally everything was done via phone and text and we drove off with a 2020 Nautique GS20 a week later. Furthermore this company has followed up numerous times to confirm the experience was good and I have been able to reach michael via text a couple times with other questions on the boat. Excellent experience.....Thanks so much Sun Coutry. I'm actually sore as heck writing this from wake boarding yesterday. In winter.....lol....having a blast read more

The customer service was a pleasure to work Especially Cole who took his time to show our boys how to wake surf.

Had a demo ride in the new 2014 Skeeter FX last week. It's an amazing boat, very we'll thought out design and the SHO really completes the boat...wait no oil required????? What..??? If your looking for a sales consultant that knows the product Mike Phua will not disappoint. Mike took us out showed us what the boat could do and educated us about why Skeeter is looking to take the top spot in the industry. Our next boat will be a Skeeter....thanks Mike read more

This is a very reputable business. I sold my Sea Ray to them in a hassle free manner. Eric, the GM, is a man of his word and got me in and out very quickly. I will definitely tell other boaters about their open and upfront approach to customer service. My next Sea Ray purchase will be from this dealership. read more

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Buyers beware! These guys are bait and switch specialists. After doing my homework and deciding to spend the extra money on a Bennington, I gathered funds with my partners to make a cash purchase. When it came time to cash up the dealer advised me that the price had increased almost 10%. Excuses included that it was their last of this model and there was someone else interested in the boat at their Lake Havasu location. I made my purchase elsewhere 2 days ago and am very happy. If you want a Bennington make the drive to go Santa Barbara or another non Sun Country dealer. read more

Shawna and Olivia in the finance department are awesome and super helpful. Rare to find these days. Thanks girls

My wife and I just purchased a New to us Boat from the guys a Sun Country Marine! Top notch service and the deal they gave us CAN NOT be beat!!! We took the boat to the river the day after we took delivery and couldn't be happier with the quality and performance of the boat we chose. It ran perfectly and looks even better. If you're in the market for a new or pre-owned boat you MUST purchase from Jeff Tarin! He was knowledgeable and very professional. Never gave us the "sales pitch" nor pressured us to buy. 5 STARS!!!!!!!! read more

Wanted to thank Madi for her awesome service. She was extremely patient and helpful with us being first time buyers. Made the process as painless as possible. Their patience deserves six stars with all our novice boating questions. Sun Country Marine is our one stop shop. read more

We just bought a used boat from Sun Country Marine in Ontario. The salesman Jeff Tarin, was such a great guy to work with. We put the boat on the water and it had no power and started to squeal, I called Jeff immediately and asked him what we could do. Jeff asked me to take the boat over to their store in Lake Havasu and he would let them know we were on our way. We reloaded the boat and headed over to Havasu and were met by 4 gentleman who were so attentive. They jumped right in the boat and had it figured out within 2 min of looking at it. It was the fuel pump. By the time we they were done, we had a new fuel pump, they fixed my running lights on my trailer and had the wheel bearings greased. Even though we bought a used boat they treated us like we were VIPS. Thank you Ontario and Lake Havasu Sun Country Marine. And to top all of this off we were out of there in an hour. read more

We purchased our R25 Bennington and are beyond happy! Thank you to Derek for walking us through this process! Sun Country kept us informed during the building process of our pontoon boat with some custom accessories. Everyone at Sun Country, Derek, Jeff, Mack, Shawna in finance, Devin, and service were excited for us to take the helm of this beautiful dream come true! Derek and Shawna we thank you for your commitment to making this a memorable experience! We highly recommend Sun Country Marine in Ontario! read more

My Parents just purchased there first Bennington from Jeff at Sun Country, Ontario. He made the entire experience as easy as it gets. He was always extremely prompt with questions via email or phone, answered all of our questions (even the stupid ones ;) ) and was so easy to work with when we kept jumping back and forth on pick up days. Everyone was so helpful at the shop. We will definitely be referring our friends here. read more

Want to give a shout out to Derek Watson at Sun Country Marine, Awesome customer service! If your looking for a boat Go to Sun Country. Everyone we have encountered there has been so nice not pushy and they strive to make you happy! read more

On our first visit here, we felt like we were intruding while the sales staff was eating donuts, even though we were the only customers at that time. We drove an hour and a half to look at four pre-owned boats which were listed on their website, as well as on boat trader. We were informed all were sold and the sale listings were not updated. There is no information on boat specs available for easy viewing to look at any inventory on your own, yet sales staff makes it clear that if you're not there to buy a brand new boat, they have little interest in assisting you. It's hard to understand the long term business model on that approach, as many younger families are looking to start off with a smaller or pre-owned and then gradually upgrade as their family grows. read more

We met Jeff at the Long Beach boat show and he helped us pick out and customize our Sea Ray! We are beyond excited and he made the process extremely easy. He answered all of our questions and was able to give great advice! We look forward to getting our boat and working with Sun Country Marine in the future! read more

Would I buy a boat from them? No...! would I have my boat serviced by them again? Hell No!!! Would I recommend them? Maybe if you were desperate but I think I could do I better job. I've spent too much money with them only to get treated like crap and given the run around. They basically don't care about the customer and only care about money. It's very unfortunate that I had to give them a 1 star but it's true. read more

I tried to contact them about buying a boat. They kept on directing me to a more local dealer even though they had the boat I wanted in stock. I even told them I wanted the one they currently had in stock. About three weeks of back and forth they said the boat has been sold. HMMMMM.... looked at the website today and the boat is still listed. I guess they don't like taking peoples money. read more

A BIG zero for their repair and customer service!! We bought a boat contingent on the steering being fixed, it was leaking fluid. The boat owner took it Sun Country for the repair at a cost of approximately $1300.00. We bought the boat and took our first trip to Lake Mohave, NV. Less than 30 minutes into our madden voyage I heard the whine of the power steering. The steering fluid was leaking and was very low. I had to pull the boat and take it to Boulder City NV for repair. A hose was split and two clamps were loose. The hoses went from the steering to the oil cooler. I contacted Sun Country when we returned home. They denied reimbursing the $118 repair. The service manager Josh expected us to end our vacation on the first day and tow the boat 4.5 hours back to their facility in Ontario. They wouldn't accept the repair receipt from Boulder Marine as legit nor did they offer ANY compromise. I'm astonished at the lack of customer service and understanding that I needed to save our vacation by having it fixed at the closest facility. I am equally amazed that they are willing to take a hit on business due to me sharing my bad experience on Yelp and with family and many boating friends. A poor decision by Sun Country, shame on Sun Country and their service manager Josh. read more

I went into this business and walked around the show room also outside checking out the boats. I was there for a good 30 min. And nobody approached me to help me. I literally walked around inside looking for help and there was no one around. I called this bus. To find out about a boat on their website and was told he would find out the answer to my question and call me back. Never heard from them. Ugh this place stinks. Scared to buy a boat from them. No confidence in their service if I need further help with my boat read more