Sun Pacific Solar Electric

(38 reviews)

Brighten Solar is one of the best companies I've ever come across. The folks there are reliable,…read morefriendly, professional, knowledgeable, and communicative. They're truly an outstanding local company, that has the efficiency and experience of a global company. When we were exploring solar earlier this year, we received three bids from different companies, and decided on Brighten given other customers' reviews and experience, competitive pricing, reliable communication, and deep expertise in solar. They did not disappoint. Everything was streamlined and clear. Cash was there with a handshake and a promise at the start, and end. Kyle stepped foot on our property, assessed all needs of our project, and continued communication throughout the entire project. Lea supported throughout in friendly, reliable communication, while capturing seriously pro drone shots of our finished project. Daniel, Quentin, and Spencer were amazing when the time came to put those beautiful panels on our home, making trapeze artists blush with their balance and hard work. Finally, Jeremy, Marine, and Ben were also amazing help throughout the entire process. If you're lucky enough to live in the area Brighten Solar operates, I would highly recommend not wasting your time searching elsewhere - these guys are the best. A truly socially- and environmentally-focused business putting the customer first.

brighten is the company to pick if you're looking to do solar. they have incredibly high standards…read moreand deliver great quality. I also appreciated that they provided us with an alternative solution to Tesla and worked seamlessly with our roofers

Wicks Roofing & Wicks Solar - Santa Barbara

4.4

(7 reviews)

They don't send the person who approved the install and want to come back and re install because…read morethe didn't do it right the first time. Serious management issues and no quality control

They are the most responsive contractor I have ever hired. Anytime I ask a question (I ask a lot),…read moreI get rapid, helpful responses. They installed a skylight, solar panels, battery, and replaced my electrical panel. All the work was performed on time (while I was on vacation) and with no additional cost. I got three quotes for the work I needed done. They were the only contractor able to do all of the projects and for a fair price. Hire them.

Sunrise 805

(10 reviews)

Cody and his team were quick and efficient. The project ran smoothy from start to finish: from the…read morebidding process, to coordinating with the roofer installing a new roof, to installation of the panels and battery, to inspection and commission. I felt like I was in very good hands the entire time. My system has been running well. I'm very happy to be running on sunshine, thanks to Sunrise 805.

Great to work with they handled everything from start to finis. Professional on time and…read moreprofessional thank you again

NRG Clean Power

4.5

(10 reviews)

We had a terrible experience with this company. The sales process (predictably) went smoothly…read more However, the sales rep completely dropped off all communications immediately following contract signing. We had several questions that remained unanswered and no clear rep assigned to our project. We were also told AFTER contract signing and paying a deposit that we would have to spend an additional 40k on getting our roof replaced as their solar tiles would not be able to be installed on our roof. This was never mentioned during the sales process or in the proposal. I tried to follow up several times and ask questions about why no one communicated this to us and never received a response from a single person, except some random lady whom we had never spoken to before who informed us that we wouldn't get our refund back due to their policy. Horrible customer service, not at all upfront about their process, and poor communication to say the least. Would give zero stars if I could.

I would highly recommend NRG Clean Power for any solar panel installation needs! My family recently…read moredecided to install solar panels onto our home, and we were quite nervous about the process. Luckily, when contacting NRG Clean Power, they were very informative about the process. They were very transparent about the pricing as well. In the end, my family decided on picking the Panasonic solar panels. The whole process was so simple and stress-free. I even ended up buying one of the car chargers they offered (which has honestly saved my life more than once) We are so excited to be making the switch into saving money and energy! Thank you NRG Clean Power!

Action Energy

(8 reviews)

Kyle and his team installed a Tesla wall charger in my garage. Kyle came soon after I called and…read moregave what I thought was a fair quote. The team installed the wall unit the next day. They did a great job. I recommend Action Energy to get the job done!

Kyle and team were amazing! So easy to work with, friendly, professional, responsive, and…read moreaccountable. I'm so glad I chose to go with a local company instead of the contractors Sunrun wanted us to use. We bought a house with leased solar panels from them and needed to redo our roof. After going through a logistical hell and back trying to figure out who was going to do the solar panel removal, I'm glad I went with my gut on picking them. They even had the best price! He addressed my concerns and catered to my needs. Was so easy to schedule and reschedule with due to the storm pushing our roofing schedule behind. His team showed up on time, were professional, and did an amazing job. Would recommend them 1000%!

Santa Barbara Solar Panels

(12 reviews)

oops, this was done in error and i con't know how to delete it. I didn't use this company - Used…read moreAll Terrain Solar and couldn't have been happier with them.

Finally went solar after years of contemplating the move! It took me a huge amount of time to…read morefinally find the company that I would trust with my new solar panels. My moms friend, who's an engineer recommended Santa Barbara Solar Panels, I thought I could trust him because he is pretty scholarly in this field. He also had this company install solar panels for him. From the first consultation that I had with one of the over the phone consultants; I could tell that she was skilled and proficient. Her name was Clair, she was very helpful. She explained all of my options, and the whole procedure in complete detail, and then we scheduled a date when the crew can come to an estimate. When we finally got to the installation date, I knew that getting solar panels is not a quick, one day process. Although they managed to prove their work to be very professional, and within a reasonable time frame. I was extremely satisfied with this companies' work. I am recommending these guys to everyone who is unsure what company to trust with their new solar panels! Thanks for my good, first time solar experience.

Good Energy Solar

(9 reviews)

Came out, did a thorough assessment, said they would submit an estimate, and never did. Regardless…read moreof whether they figured the job was just too small, not getting back to a potential customer is bad customer service, no matter how you look at it.

We interviewed 5 solar installers, and decided on Good Energy Solar for these reasons:…read more1) integrated hardware; the panels, controller and battery are all Sunpower, not panels from company X, controller from company Y and battery from Z, so we have an efficlient, reliable set up. Two power outages since the system was completed in June have proven this as we had seamless power to those critical items we elected to have supported by the battery. 2) reasonable cost 3) Good Energy has a professional staff who coordinated the Spanish roof tile removal, reinforcing of the waterproof membrane and reinstall of the tiles after the solar panels were installed. The crew was courteous. Good Energy took care of the permits. Good Energy is located here in town, not in the next county or virtual. I would definitely recommend Good Energy Solar to a friend. Jack Underwood .

A&M Roofing and Gutters

4.9

(15 reviews)

A&M roofing was responsive regarding a request for an estimate for a roof repair. I believe the…read moreestimate was appropriate, but was left open ended in case additional work was found which is only fair. I did not hire A&M, but went with a company closer to home with a similar estimate.

A&M was an absolute joy to work with. One of the few roofing companies that actually responded to…read moreour request for quote, Memo came to our house, advised and provided a reasonable quote for re-roof and gutters in a timely manner. Their crew (with Alex coordinating) is smaller, but fast and efficient. They completed roofing in 4 days start to finish, cleaning up completely every day and checking in with us regularly via text. Zero hassle. The end result is beautiful and clearly shows excellent quality and workmanship. Couldn't be happier!

Anacapa Plumbing

(173 reviews)

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

SB 805 Window Cleaning

4.8

(42 reviews)

My windows look wonderful. Was friendly and respectful with my property, and responsive with texts…read more I'm happy to recommend this local family business. And price was very reasonable!

Jonathan made an appointment with me a month ago. I accepted the day and time he scheduled and…read moretoday is the day... except he never showed up nor returned any of my texts or phone calls. I could see he read and listened to them too. Not sure what happened because we've had him out once before and it was fine. NOT DEPENDABLE.

Resilience Glass

4.9

(32 reviews)

Olaf was amazing. He showed up on time gave me an amazing quote and I felt very confident with his…read moreability to take care of the problem. I live up on the fourth floor of a condo complex and was concerned that the installers would have to use special equipment. I was ensure that they could do this from the inside and it wouldn't cost me a small fortune.. On the day of the install, everything went well the installers that came by were extremely professional did a great job and did it in less time than what they had estimated very pleased with the service. Everyone should definitely get a quote before you go somewhere else.

Recently had our retractable screen replaced and very happy with the results. Thanks again Olaf!read more

Quality Windows & Doors

3.4

(75 reviews)

*** This report is for ordering process ONLY. The completion report will be filed in the near…read morefuture *** A few of our windows have been leaking whenever the rain with 20-30 mph wind coming down from all direction! So we went back to our original window-installer, Quality Windows & Doors of Oxnard at its original store. They came back a few times to re-caulk the rims of leaked windows. But the windows failed to retain its waterproofing again & again. So, we figured to give QW&D one more chance to fix it by getting new "nail-in" windows. The estimator, Larry, was a very knowledgeable window-installer/estimator; he answered all of our questions & concerns, & he gave us a very thorough estimate including measurements, sketches & pictures. And we talked to John at the new Ventura's office. He was also very cognizant on the products. He gave us reassurance and we signed the order contract in mid July. There was a few confusion in the original estimate received via enclosure in the email in which it was stated that a 50% deposit was required although talking to the office on the phone assured us that the deposit was only 25% of the overall installation cost. John finally explained that the 50% deposit was for the QW&D to pay for the manufacturer to order the windows. So, we ordered the windows. Now we are awaiting for QW&D to let us know when they will deliver the windows and then finally install them. Until then, I'll keep you updated the progress.

I cannot say enough good things about our experience getting 2 new custom window replacements with…read moreQuality Windows. Larry came out to measure and look at our original inset custom windows that had unfortunately degraded, and designed the really nice looking replacements to match. Then when the new windows came in, he came by with assistants Adam and Carlos, and put them in! They worked efficiently and did such a good job, I was really impressed. A couple of days later they sent Lalo by with his assistant to do the stucco, and it blends perfectly with the surround. Seamless team work. What a great job. Thank you Quality Windows!

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18 reviews that are not currently recommended

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Jim T.

8 years ago

I am the Executive Director of SMOOTH, Inc., a small non-profit bus transportation company in Santa Maria, CA. As such, my responsibility is to serve a volunteer Board of Directors to insure for a proper operation of not only our service contracts, but the safe and environmentally friendly operation of our office and maintenance facility. In the fall of 2017, I distributed a Request for Proposals to three prominent solar installation firms in the region, one of them being Sun Pacific. I was delighted with the response from Sun Pacific from the start. Blake Johnson served as the lead on the proposal and utilized the amazing expertise of one of the firm's electrical engineers in developing an extensive evaluation of SMOOTH's current electrical use, then formulated the design plan for the solar conversion. While our operation and electric use would not be considered a "large" operation by comparison to other businesses, our hours of operation, peak demand, and fluctuating usage made for an interesting design challenge that was met by Blake and his team. Blake was able to clearly describe his design proposal to me which, was a monumental task as, I consider myself a "techno-Neanderthal". I had a full understanding of his proposal, the design technicalities, contract, and the installation process. He then took the time to meet with my Board of Directors to fully explain the proposal and answer any of their questions or concerns. Once approved by my Board, the installation was scheduled and performed in a very timely fashion. There was absolutely NO interruption to our operations or bus activities during the installation. The installation was completed exactly on time, and the eventual cost was right on budget. I offer this recommendation with full confidence that Sun Pacific has the skills needed to provide YOUR project with the same excellence in delivery. I am happy to make myself available for you questions if needed: (805) 922-8476. Jim Talbott, Executive Director-SMOOTH, Inc. read more

Paul W.

11 years ago

I researched many different companies before I was willing to spend my money on a solar system. During my research, I asked what were the best panels available. I was told by a competitor, that the Sun Power Panels were the best, but they were too expensive for that company to use. My next search was for a Sun Power installer, because I wanted a system that was really going to last. My search found Sun Pacific, a Premier Sun Power Installer. I checked the reviews & ratings for Sun Pacific, they were all top notch, even the rating from BBB. So I contacted the company and was put in touch with Blake. He came to our home in the evening, when it was convenient for us. He explained the system, the options, and made recommendations that were easy to understand. When we made our final decision to purchase the system, the ordering went smoothly. The install was perfect, with them coordinating with our roofers. The installers are professional, and their work is one of a craftsman. I can compare the appearance of our system with one from another company that was installed on our neighbor's house. Ours is a much cleaner install, with fewer panels to generate more power! In less than 2 weeks after the install was completed we are on the grid with SCE. Much faster than I anticipated, I am extremely well pleased with the entire process, from the selection of the components to the selection of the installer, and the completion of the project. I can even check on my home computer or cell phone to see how much power we are generating!! You can do all the research you want, but this is the company you will choose if you want the best for your home!! I highly recommend Sun Pacific!!! read more

Steve C.

9 years ago

Santa Barbara CA After getting a permit, I went online and purchased a grid tie system. I installed 12 solar modules/optimizers on my roof and mounted my 3.8kW SolarEdge inverter next to the main panel. The most difficult task was installing and leveling the 36 roof feet/flashing. After my daughter and I routed most of the conduit- it was time to call in the professionals. My electrician friend, Jim W., recommended me to Sun Pacific Solar. I called CeCe, and Jay came by to check out the site. A couple of days later, electrician pros Kyle and Wesley arrived to: 1) fix my mistakes; 2) hook up the inverter to the mains; 3) provide ample labeling, and much more. Ashley was instrumental in breaking the SCE hookup log jam in a timely manner. I'd heard from EVERY solar owner I talked to how long it took them to get SCE to budge. Ashley got my PTO in 3 days, and that was including a design revision. I'm also throwing down a big THANKS to CeCe for patiently guiding us all through the entire procedure. I would recommend Sun Pacific for their professional work and attitude, and that the cost was much lower than I thought it would be. That being said, if I could do it all over, I would have used them for the permitting process. In my case, the cost of that service would have paid for itself. read more

John D.

11 years ago

Since I am involved in atmospheric research, my wife and I took an online course on climate change through Coursera and learned of the social and political aspects of climate change as well as its physics. As a result we were motivated to reduce our use of fossil fuels. The architect we engaged to help with some home renovations recommended Sun Pacific. Blake from Sun Pacific Solar Electric came to our home, did an assessment, discussed our options, and then developed an estimate for us. We were pleasantly surprised that the cost would be much lower than we expected, and in fact the system would pay for itself in a little over a decade. Jay (Sun Pacific owner) inspected our 70+ year old electrical system and found that it would work well with the new solar electric system.The installation crew was very neat - they even placed covers over their shoes when they entered the house to access the attic. A slight hitch in the wiring was corrected quickly and the system was up and running in a few days. Cecilia helped with the paper work - getting the system approved by Southern California Edison and applying for the state rebate. All in all, we are very pleased with the work that Sun Pacific did for us and are enjoying tracking our system's electricity production on the Internet. read more

Mary T.

11 years ago

Everything about SunPacific was low stress and easy to understand. Everyone was very professional and easy to work with. Blake addressed all of our initial questions, and worked with our roofing contractor to coordinate the installation of the panel supports. The installers were trained electricians so I was confident that they knew what they were doing. There was a small issue with an old electric panel and they were able to obtain the part needed and keep the project moving on time and with no additional cost. If I did have a question I could call the office and someone returned my call promptly. I 'm also confident about the quality and efficiency of the panels as other quotes were for 10 panels and the SunPacific installed 7 which were more efficient and which generate the same amount of electricity. Fewer panels, less maintenance for the future. All in all, very happy! read more

G H.

11 years ago

Another nationally known solar installer refused to install on the roof of our post and beam home. But Sun Pacific Solar Electric went the extra mile and engineered a system that could be supported by the beams of our roof. They went the extra mile with building and safety too - obtaining additional structural engineering guidance to insure the structure would be strong and safe. We are extremely happy with the installation and the amount of energy the panels are producing for us - more energy from fewer panels than other bids we received. When it is time to install a home battery backup system, we will go to Sun Pacific Solar Electric. We're not sure if they offer them, but we sure hope they do! read more

Spencer S.

11 years ago

A solid 5 star rating. In an industry not known for its...integrity, these guys got it in spades. You can trust the whole process, from sales and installation, through invoicing, they were consistent, on-time, courteous, and had a strong eye for aesthetics. This last one surprised me as it wasn't on my radar, but was on my wife's radar, so when they redesigned the layout to better fit the roof and appurtenances, the end products was better looking than originally planned. Happy wife, happy life. Oh, and their pricing was very competitive. If you're like me and you spend too much time comparison shopping for significant (and sometimes minor) purchases, you can stop looking and sign the contract. read more

M V.

11 years ago

Initial consultation was with Blake Johnson, a mechanical engineer who really knows the product and the science thereof. Having had "salesmen" who pushed their (inferior) product and hard-sold the financing (not wanted), I was so glad to meet Blake! The entire process was frustration free, informative, and actually fun! The web app to check the solar power generated is fun for us to monitor as well. Our first (partial month) bill from PG&E was $9.12 !!! Looking forward to the next one! [Update - last two were $4.76 and $4.44!] Sun Pacific is the best in the area, and going with someone else would just be a waste of time and money. read more

Fred B.

11 years ago

Blake, Jay and the entire Sun Pacific crew did an outstanding job on our project. We ordered in November, 2013 and Sun Pacific was able to get the system permitted, installed and signed off before the end of the year, providing a substantial tax break. We have limited contiguous roof space and the all-black Sunpower panels are efficient and good looking. After the first year, SCE sent us a check for $74. Even with 'May grey' and 'June gloom', our system kept producing power. I also like the feature that if the grid goes down during the day our system will produce 1500 watts to power a few appliances (like the refrigerator). read more

Denise D.

11 years ago

I interviewed a couple of solar installation companies that were recommended to me. The initial presentation from this company as well as their follow up presentation was much more informative than the others. I was very happy with the entire process including the installation. I am especially happy with the performance of the solar panels. They have reduced my electric bills to almost nothing. This company has continued to contact me and check up on the performance of the panels as well as to be sure that I understand the electric company's billing. I have already recommended them to my friends. read more

Paul M.

11 years ago

My 6.3 kWp system was on time and on budget. They delivered more than promised and required minimal involvement from me. It was one of the best construction experiences I have ever had. Hassle free and more than expected! How can it be better than that. Even though they ran into extra oversight and permitting from the Federal Bureau of Land Management they never charged me extra and took care of it all. The performance is exceeding the forecast. It is a hillside installation and they listened and delivered exactly what I envisioned. I highly recommend them. read more

Eric S.

8 years ago

Sun Pacific Solar Electric is the greatest! I got bids from 3 companies but within about the first 10 minutes of meeting with Blake I was convinced this company was the winner. They placed the panels in the best location so that I could go with 9 high efficiency panels to meet 100% of my needs. Another company (are you listening Elon?) insisted that the East facing roof area was the only place they could put 14 panels to get me 85% of my needs...no thanks. Blake, Ceci and the rest of the tightly knit team at Sun Pacific are the best! I could not be happier. read more

Paul J.

6 years ago

Great installation, profession technicians, fast, efficient. And the panels themselves are fantastic, very efficient, 10 each 400w panels. The approval with SCE went right through without a hitch, so now I'm a small power plant! These panels are warrantied for 25 year, probably going to last 50, and I'm looking at break even in under 10 years. It's a no brainer. The offer to sell was very complete, including all of the details on production, installation, cost and payback scenario, all for a very decent price of ownership. Highly recommend this supplier. read more

Chris I.

11 years ago

It was a great experience going with Sun Pacific! From the start Blake was very knowledgeable and gave us the best options for our house. The installation was smooth, professional and on time. It so fun to be able to go online and track how much power we are generating! Our bills are now under $2.00 each month and we could not be any more pleased with our solar system. I would highly recommend this local and professional solar team! read more

Maria I.

11 years ago

We are extremely pleased with Sun Pacific and our solar panels. They did a great job explaining our options and fitting us with the best design. They handled every aspect of the job, from the assessment through the installation. Blake was always available to answer any of our questions. We went from paying $400-$500 per month on energy to zero! Couldn't be more pleased with Sun Pacific. Maria Ise read more

See V.

8 years ago

Excellent service and superb quality installation. We had our components (inverter and switch boxes) installed inside our garage for better weather protection although this is not required. The installation looks great with very nicely crafted exposed conduit. Our 5KW system has been completely trouble free in the 8 years since installation. read more

Tamra A.

11 years ago

It has been a year since our Sun power solar panels were installed by Sun Pacific and we could not be happier. Our first year out and we came out ahead with SCE owing us $140. I would highly recommend these guys and their professional and friendly install team. read more

Randy G.

11 years ago

These guys are great! They showed up on time and installed the system without drama. The installers did excellent work and the system is producing better than promised. Love the monitoring software. Service second to none! read more

Sun Pacific Solar Electric - solarinstallation - Updated August 2026

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Crocker Refrigeration Heating & Air

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I was referred to Crocker after having to deal with an HVAC contractor who did everything wrong,…read moretook shortcuts and ghosted me for weeks at a time. Crocker came out and inspected my HVAC system. A few days later I received a phone call from Jim who wanted to personally come out and take a look at things - no charge. Jim walked me through the HVAC system, pointing out what was incorrect and what needed to be done in order to fix the issues and be up to code. Crocker was on time, efficient, and made sure I understood the work that needed to be done. Now everything is working as expected and no issues so Im very happy with the results. Thank you!

This company will make you bankrupt! I called them for a tune up of our AC unit in March and they…read moresent a technician who made the system work after changing numerous parts. The total bill was nearly $900. We did not use the system until June and discovered that it did not start. I suspected a failure of one of the numerous parts that were replaced and anticipated that the warranty for the parts would cover the service call. Their technician came in the morning and started to replace some of the same parts that were installed three months earlier. He also replaced a motherboard, contactor, coil (both were brand new), and took apart the unit covers and the thermostat. After four hours, the technician declared that he had to stop as he was to miss his lunch time. As he was leaving, he mentioned that the problem was a short in two wires ... and that the blower motor fried during his testing procedure. He never bothered to reinstall the covers or the thermostat. The bill for his "service" is $1,000. When the technician left, the AC was in worse shape than when he arrived, and Crocker expects me to pay to make my system inoperable. If you want to have Crocker come to destroy your system, bill you for unneeded parts in the hope that you will install a new system, then Crocker is who to call. Otherwise, save your money and call an HVAC business that is not a crook.

Home Furnace

(50 reviews)

We have been using services from Home Furnace and Air to maintain our HVAC for many years. Recently…read morethis company installed AC in our duplex and we couldn't be more pleased with the quality of the service. This family owned business is professional, prompt and friendly. I found the owner, Brad to be a pleasure to work with and he went the extra mile to assist us. Everyone we dealt with from the office to the technicians are excellent. I would definitely recommend this company.

The experience I had with them was a number of years ago, but it still makes me irate to this day…read more I called them to look at our home's furnace system. The tech they sent over popped his head into the basement and announced 'needs replacing.' He spent no more than five minutes on the property. Never received a detailed estimate, despite calling and asking several times, just a bill for well over $100. When I called to complain I was treated in an incredibly nasty way by their receptionist. She threatened legal action against me if we didn't pay up immediately. When I negatively reviewed them on google the owner responded back that this was a fake review and to ignore it. No accountability, just bilking us out of our hard-earned money for nothing, IN MY OPINION (I have to say this because, according to at least one other negative review posted online, they threaten to bring suit against unhappy customers who report poor service) . I hope they've taken these criticisms into account and behave more professionally and considerately these days. Just can't forget the awful treatment. Caveat emptor.

Advanced Air & Heating