Very good ski shop. The back buckle of the newly bought helmet was broken twice, and I got it to…read morethe store because there was no same product, so it was timely to replace it. A trusted merchant

Sales person was very knowledgeable and patient. Customer service was top tier. Will definitely…read moreshop there again....

Horrible service, store personnel stated to try on boots now require boot fitting when i did not…read morewant a boot fitting just wanted to see if i like how the boots feel. "Store policy you must pay for a boot fitting".

I can always rely on this shop for my snow goods. I ran in here this morning last minute and three…read morepeople offered to help and i did need help! I was on my way to a skip trip and didn't realize i sold my old goods on ebay and had nothing for my trip. I grabbed goggles, new gloves and two neck and head scarfs and it only came out to aprox $250, which is incredibly low for these goods. 10/10 recommend.

I was in the store on Glen Cove Road this morning to buy trail shoos. Anyway this review is really…read morea complement for Mary, the woman that helped me. You have a lot of trail shoes and she was very attentive, bringing me no less than 10 pairs to try on. Patient, helpful, assisting me and several other customers at the same time. Nice job, Mary. Cheers!

REI, located in Garden City across from planet fitness, is an awesome outdoors retailer. They have…read morequality clothing at high end prices. The representatives are always helpful and pleasant. I came to purchase a phone charger but I didn't bring my REI CC to redeem my points for a reduced purchase or free even. I am fond of this store due to the selection of costs on display. If they don't have it in store, you can purchase online and have it shipped at a later date. I chose to come back another day. Oh well! Inspire more, yelp more!

Cannot recommend Sundown more highly enough! First and foremost, they're a family business and…read morethat comes through with the friendly and attentive service no matter what you're shopping for. Our most recent visit was for a new set of skis, boots, and poles for my wife. Admittedly we were lured in by the Black Friday deals, and despite the store being a little bit crowded, Jonathan was extremely patient and helpful throughout the entire experience. We were on the fence between seasonal rentals, rent to own, or just outright purchasing, and Jonathan explain the math and available equipment for all the scenarios. We started off with an advanced boot fitting, complete with a 3-D foot scan, and then Jonathan whisked out a few different boot options (one for each foot) asking my wife to walk around in them for 5-10 mins each. After going through the exercise a few terms, she zeroed in on a nice pair of Nordicas. From there, we went to the skis, and they were running a great deal on brand new equipment from last season, so we bagged 40% off for Blizzard skis paired with Marker bindings, then grabbed a set of Leki poles to complete the set. Their prices are competitive to begin with, but they do price match in the off chance you find something cheaper that's in stock (same size, year, etc) elsewhere. From start to finish, it was a great experience, and we both learned a lot through all of it...Even got some great tips for layering so don't be surprised if we're back in a week or two for some new base layers! PS, and just as a heads up, they charge you a $50 fee upfront for the advanced boot fitting they do (3D foot scans, etc) but that is applied towards any boot purchase, or if you decide not to get boots, you can still walk away with a $50 gift card to the store to use towards something else, so no matter what, there's no loss. I presume they do that so people don't come in, spend a couple hours of an associate's time, and then not purchase anything, and it makes perfect sense.

I just purchased new custom ski boots at sno haus greenvale, I was taken care of with elite…read moreefficiency and precision. Highly recommend for anyone wanting to go skiing.

Great place very accommodating goes out of their way to service you my favorite ski shopread more

My wife and I bought ski boots today. The lady helping us was very knowledgeable and patient. We…read morechose this store because of its glowing reviews even though it's not the closest. We'll be repeat customers.

The best place!!! Our grandson got his first ski gear from Ridgeline…read more The service was great. They are patient and genuinely care for every detail. They took our grandson's measurements and ensemble the perfect pair of boots, ski poles and helmet. The whole experience was fun and pleasant. They were not pushy at all. The deal was fantastic. We surely be back next year. Highly recommended. M&Y

So disappointed. I've always used this shop in the past and had found them helpful and reasonable…read more A couple of days ago I dropped off a new pair of skis I got to have the bindings adjusted to my boots. The gentleman told me it would be $20. When I went to pick them up today, Saturday, March 13, 2021, he told me, "It was a little more, because they were new skis." When I asked how much more he told me $40 instead of $20. I said, that's what you call a little more? Double? Why? It's just the policy for new skis. Again, when I questioned why, it's no more work; the bindings are mounted; they just need to be adjusted for size and DIN setting. He agreed it was no more work; it was just the policy set by the woman who owned the shop. I asked if he didn't think I should have been called first. His response was that he could put the settings back to where they were! He would do additional work and collect nothing rather than take the $20 he had quoted me two days earlier For the same exact work! What kind of customer service is that? Anyway, they beat me for an extra $20 but lost a longtime customer plus all the people that ask my opinion that I had formerly sent there. By previous strong recommendations will now be, "Don't go to Ridgeline!"

Went in for a stone grind, which comes with a sharpen and wax. I received the board with actual…read morebrown DIRT on my tail edge. My board looked WORSE than when I dropped it off. It may have gone through one pass of the stone grind, if even. I pointed out the chunks of dirt and that my base was DRYER than when I gave it to them. I was visibly unhappy. They removed the dirt, but that was it. I was offered to come back and have it done again. I declined the offer and went straight to another shop. They waxed my board beautifully and will go to them for a stone grind after my trip. I am EXTREMELY DISAPPOINTED in SNO HAUS! PS - On the phone they give you one price and then when you go in, they tell you that's only the price if you purchased it in store. I WILL NEVER GO BACK!

What do YOU want in a ski/board shop? I want honestly, I want value, I want knowledgeable staff to…read moreguide me appropriately and not sell me something I don't need. Sno-Haus is hands down the best shop on Long Island. From tuning services to new gear at great prices Sno-Haus has it all. Their staff is patient and helpful in a way that other shops can't compare. They spent over 2 hours working with my daughter trying on different boots to get perfect pair. How do you out a price on that? You can't! My only "complaint" is that they aren't open in the summer because when it's 90 degrees out what I really want to do is shop for new gear!!

I do recommend this Dick's it's usually fine but today, I unfortunately, got the person that didn't…read morewant to work that day. Don't know what his issue was but he had such an attitude was even on his phone while my nephew was trying to pay. He seemed so annoyed that I disturbed him by wanting to place an online order. Ughh.

So this is the boxing section. Why is Addidas the only brand they carry? I just wasted my time…read morecoming here. No boxer is wearing Addidas gloves. I guess the buyer got some kickbacks this is pathetic!