WORTH EVERY PENNY!…read more Tips: 1. Get pure bliss or you will feel the session is not long enough, if you are already paying $145 you might as well get the full package. 2. If you are not petite turn off the massage bed. I love the massage bed because it was designed for my frame. I left my arms out and legs on top of the foot massage because it will be less distractions and let you focus on the scalp treatment better. When you are in massage bed try to let go of the control and just trust it. 3. Book early or late appointment since there is no privacy in the open area. Expectation: Don't expect this service as a head massage. It's a deep clean of your scalp with premium hair productis. Your scalp feels clean and refresh afterwards. Improvement suggestion to the spa: Put up drapes for the washing area for each massage bed. If you like the open concept, drapes can open when there are no guests but at least we have option to close it if need be. Woke up with men around is kind of weird. Lastly, Gaby was amazing, she is so gentle and made my first head spa relaxing and worthwhile. had such a great time and will return for sure.

A Little Me-Time Never Hurt Nobody!…read more Had a whole day to myself, and honestly... what better way to spend it than with a little self-care?! I decided to book an appointment at Pure Head Spa for a hair & scalp treatment with Fiona, and let me tell you... my scalp said THANK YOU. I came in on a Monday at 12:30 PM and was actually the only client there, which made the whole experience feel even more peaceful and private. I was greeted by Serena and another staff member, and both were super kind and welcoming. The interior is SO cute! Very modern, chic, and minimal with this beautiful natural beige aesthetic that is just easy on the eyes. Definitely gives that calming, "okay, my stress level just dropped 20%" kind of vibe. ‍ Hair & Scalp Treatment -- $145 | 9/10 So what exactly IS a hair and scalp treatment? Think of it as a facial for your scalp! ‍ Instead of focusing only on the hair strands, the treatment focuses on the scalp by helping remove buildup, exfoliate dead skin, cleanse the scalp, stimulate circulation, and provide moisture and hydration to the hair and scalp. The 75-minute treatment included: Before & after scalp analysis Scalp exfoliation/scrub Scalp massage Shampoo Healing waterfall treatment Steam mist to restore moisture & hydration 10-minute neck + shoulder therapy Full-body massage chair Blow-dry service And the scalp analysis before AND after was probably one of my favorite parts! Wowsers... Seeing your scalp and hair follicles up close is definitely an "Ohhh... so THIS is what's happening up there?!" moment. You really don't realize how much buildup can accumulate until you actually see it on a screen. I also learned more about proper scalp care and how important regular cleansing is, especially if you use a lot of hair products or have buildup. It definitely made me rethink my own hair-washing routine! The combination of the scalp massage, waterfall, steam mist, neck and shoulder therapy, AND that full-body massage chair had me fighting for my life trying not to fall asleep. By the end, I felt like my scalp had taken a vacation without me. ‍ I absolutely loved how relaxing the entire experience was. This would be such a cute girls' day, birthday treat, bridal party activity, or even just a solo self-care date when you need to escape for a little while. Fiona was wonderful, the staff was welcoming, and the entire atmosphere was peaceful and beautiful. Would I come back? ABSOLUTELY. My scalp has officially entered its spoiled era. If you've never tried a head spa, this is your sign to BOOK THE APPOINTMENT! Happy Self-Care!

I've been coming The Things We Do for years now and honestly refuse to go anywhere else because of…read morethe level of care and attention they put into facial balancing and overall aesthetic care. Vanessa makes it a point to ensure every aesthetic nurse there is held to the same standards and knowledge! I live in San Diego and take the trip up every time so that's saying something! Highly recommend Jetzy and this office as a whole. Jetzy has been working on me for these last few years and is truly a gem, putting so much effort and care into informing me on every process of each procedure I've had with her over the years. From PRFM, to Sculptura and more. I've always been floored by the results! She always makes me feel comfortable, calms my nerves and answers all of my questions with ease.

Had such a great experience here! I have acne scars and sun damage on my face and did 2 PicoSure…read morePro laser treatments. This was my first time getting a laser treatment. Kim was my PA and she was so sweet and helpful throughout the whole process. She made me feel comfortable and answered any questions I had. Before each pass, she would let me know she's about to start again so that it wouldn't startle me. The numbing also helps and the pain was very minimal! Kim went over the aftercare instructions after and what to expect during the healing process, which was very short. My face was red for a few days but was back to normal shortly after! After my second treatment, I was so happy to see some improvements on my dark spots. Highly recommend booking with Kim!!

I absolutely love Stephanie Castro at NakedMD! She is not only an amazing nurse injector, but she…read morealso has such a great eye for beauty and truly understands facial anatomy and facial balance. Her knowledge and technique honestly make me feel like I'm in the hands of a doctor. She also has such a gentle touch -- my Botox experience with her was so comfortable! I'm VERY picky when it comes to choosing my injector, but Stephanie is someone I will definitely keep coming back to. After my last Botox treatment with her, I received so many compliments! People kept asking me where I had it done, and I've already recommended her to several friends. When you find an injector who understands your face and gives you beautiful, natural-looking results, you don't want to switch. Stephanie is definitely that person for me. I'm not going anywhere! See you again in 3 months, Stephanie!

Horrible experience. I will NEVER go back. If I could give negative stars, I would…read more From the start, the process was frustrating and felt like a complete waste of time. They require you to complete a detailed health questionnaire, which I did honestly. For context, I've been receiving Botox and fillers for over 15 years at another reputable med spa without any issues. During my first consultation, they refused service and told me I needed medical clearance from my physician. I went out of my way to obtain that clearance, only to return and be denied again--this time because they claimed the letter wasn't "specific enough." At that point, it felt excessive, inconsistent, and incredibly unprofessional. Clear expectations should have been communicated from the beginning instead of sending clients on a back-and-forth runaround. I will not be returning, and I would not recommend this place to anyone looking for a straightforward, professional experience.

I went in for a facial and was happy with my experience. It was relaxing (I was so relaxed I fell…read moreasleep for a bit!), the facility was clean, and my skin looks great. The price is also reasonable. Highly recommend!

Have left 4 voicemails and a text message - haven't heard back- no follow ups or phone calls back…read more Every time just goes straight to voicemail Little nervous and reading these reviews First time there as i received a gift certificate but now nervous to go because no response- very unprofessional

Writing this review on behalf of my mother, who went there last week…read more She had a facial treatment that was done by Tania. She was very impressed with Tania's skills, warmth and caring attitude. She highly recommends her for any treatment service.

Ani helped transform my skin!! So grateful for the quality services and for finally making the…read moreinvestment. To preface I have dealt with moderate cystic and hormonal acne since age 12. I've been on every medication and topical medication. I'm officially off everything and have gone with a more holistic approach with Ani! So grateful and looking forward to my continued results. Such a relaxing experience and equally beneficial for my skin health. Can finally feel confident barefaced which was something I didn't think I'd ever achieve without medication! Thank you so much Ani!!

I booked a 1-hour massage through Groupon and honestly, I was surprised by how great the experience…read morewas. Before going, I read a lot of Groupon-related reviews which were pretty bad, and many of them said things like "you get what you pay for," which made me a little hesitant. But I'm glad I still gave it a chance. The only reason I'm giving 4 stars instead of 5 is because of how confusing it was to contact and locate the Chino Hills location. The Groupon listed "Chino Hills," but the phone number wasn't listed. Google Maps also didn't show a Chino Hills location when I searched "MS Lady Med Spa." Later, I found out the Chino Hills location is now called "MS Slim" (I think that's the new name). Even Yelp had different names AND phone numbers (this will direct to Temple city location) so I actually had to ask a staff member for the correct phone number. It was quite a journey just to reach them. Once I finally got through, the receptionist Bella answered. I told her I want to book 1 hour massage that I will purchase from the Groupon. She asked if I could purchase in-store instead because their Wi-Fi wasn't working well. I decided to be upfront and told her I felt more comfortable purchasing through Groupon since I'd read reviews about people being charged extra. She explained that Groupon pricing only applies to first-time customers, and if I qualified, there would be no extra charge. Ms. Bella was very patient with explaining. Worst case, I could always cancel and leave--so I decided to give it a shot. Even though they were fully booked on Saturday (the only day I was available), Ms. Bella kindly squeezed me in as the very last appointment of the day, which I really appreciated. The next day, I arrived and noticed the store name was different from what was listed on Groupon, so I called again just to confirm I was at the correct location (next to Omomo). I really recommend they update their business name consistently across Groupon, Yelp, and Google Maps because it is confusing. That said, I showed the receptionist, Christina my Groupon screenshot, and I was charged exactly the price listed--no extra fees (Only for first time customers) My massage therapist was Mason. She doesn't speak much English, but she clearly communicated what mattered. In beginning, she asked if I wanted "medium or hard," and when I chose hard, she really delivered on putting extra weight. There were moments I had to try not to drool because it felt that good. Whenever I made any mini slurping noise, she would immediately check in and ask, "Too hard?" which showed how attentive she was. Even with the language barrier, I felt very well cared for. The only slightly awkward moment was when she quietly stepped out of the room without saying anything. I wasn't sure if the session was over or if she was grabbing something. Turns out she came back with hot stones and hot towels, so it wasn't a big deal for me. Just a bit awkward She did a full-body massage including my head (not feet, which I was actually grateful for because I'm very ticklish). If you want foot massage, I recommend letting them know ahead of time. For a discounted Groupon price, I genuinely did not expect oil, hot stones, and steamed hot towels. Based on some reviews saying "you get what you pay for," I felt like I actually got more than what I paid for. Other things I read from one star review was forcing customers to buy their items or package promotion. Like most spas, the worker did mention package promotions for me at the end. I didn't feel pressured at all. The receptionist Christina explained everything very patiently and kindly when I asked questions. I'd consider it in the future if the pricing made sense for individual sessions. A few minor things worth noting: there was a very mild musky smell (not severe), and the room light flickered due to an electrical issue--but the lights were only on when I was changing, so it didn't really affect my massage experience. Overall, the massage itself was excellent. My only real struggle was finding the correct phone number and store name since Yelp, Groupon, and Google Maps all showed different information. Thank you, MS Lady Med Spa--I truly enjoyed the massage and felt it was a great deal!

Very Disappointing Experience at MS Lady Med Spa…read more I am very disappointed with my recent experience at MS Lady Med Spa. I had previously visited the spa using gift vouchers I received about four months ago. More recently, I purchased Groupon vouchers after carefully reviewing the stated terms. Nowhere did the terms clearly indicate that the offer was restricted to first-time customers. Instead, they stated "limit 1 per person" and that the offer "may be repurchased every 90 days." Based on these terms, I reasonably believed I was eligible to purchase and redeem the vouchers. When I tried to redeem the vouchers, I was told the service could not be provided because I had visited before. I was instead directed toward membership options and purchasing full-price services. I believe this restriction should have been clearly disclosed prior to purchase. I bought the vouchers in good faith based on the advertised terms and was disappointed to be denied service. The front desk interaction also felt unprofessional. The staff member spoke in Chinese to another employee about my situation and, as I understood it, said she did not care about the vouchers and that I should take the issue up with Groupon. I was told that the matter was not their responsibility & asked to leave. Overall, I felt dismissed and unwelcome. I hope both Groupon and MS Lady Med Spa improve the clarity of their promotional terms and how customer concerns are handled. Based on this experience, I would definitely not recommend this spa.

So I have already wrote a review on this place that ruined my life !!!they burned my face doing the…read morelaser treatment I've contacted them several times they just don't care the manager ignores me and my moms emails this place is ridicules please don't go !!!the workers don't know anything the lady that did my cheeks even told me she never did it and yet she still continued to do the treatment she said it's ok though because we use the same heat ya right it's been over a year and my face still looks like this it even bleeds when I wash it all I asked for was my money back and to cover my dr bill because every doctor I see says they can't help me it's burned to bad so I hope u all take my advice please don't go and the manager and owner won't even give me my money back

Found this spot via groupon. First time coming, it was easy peasy. Although, sometimes their phones…read morego unanswered. Second time made an appointment, they didn't have the time I wanted so opted for the next available, which was 3:30. I called back within minutes and asked if I can change the time to 3:45, since my daughter gets out of school at 3 and I didn't want to run into traffic and be late. The receptionist told me, they schedule in increments of 30, understandable, so I told her what if I'm 5/10 mins late. She said 5 mins is okay but anything more, the aesthetician will probably ask that I reschedule. Fair enough, I took my daughter out early from school so I can get to my appointment in time. I arrived at 3:27, wooo hooo! And guess what, they didn't call me in till 4:01!! Like wtf, if you are going to instill rules and regulations for your clients, shouldn't your company follow them as well? No update, no I'm sorry we're running behind, nothing. They addressed another client who came in after me, but not me, really?! And called her in before me. The receptionist said we both had the same appt at 3:30, but she came in at 3:40, so why did she get a pass about being rescheduled. Then the receptionist had the audacity to apologize to another client because of the issue I was having. And after I addressed my concerns, she asked if I wanted to reschedule, ummm..I did not take my daughter out of school, drive in traffic for 40 mins, wait 30 mins to not be seen. Unprofessional! The receptionists and owners need better customer service skills. Again, I wouldn't have been this upset if they told me from the get go, that they were running behind and kept me updated, or hell even did a courtesy call asking that I come in a little later. But sitting there for 25 mins wondering wth, and having to go to the back to look for someone to speak to, is unacceptable. Both my aesthetician were good, they deserve 5 stars. But since this company didn't think my time was worthy, I don't think they are worthy of my time either. An hour spent here was 40 mins too long! Bye Felicia!

My first time ever getting a Brazilian wax and Marayah was the best! Definitely recommend booking…read morewith her (: the appointment went by super quick and I'm excited to come back.

I've been coming here since my waxer at EWC moved, and I wish I came here when I first started…read morewaxing. The service is so affordable and my waxer, Ash, is amazing and made me feel so comfortable and has been able to complete the service with little to no pain. The place itself is very clean and comfortable.

Booked a HydraFacial MD at the Diamond Bar location and was throughly surprised at the patience and…read moredetail they go through for each step, my face feels brand new, clean, hydrated, and glowing. I had Luna who was very kind and took her time with procedure. Showing up late they didn't make me feel rushed or cut my time short. I would highly recommend here & will be coming back again!

My husband got me this hydrofacial on Groupon. Supposed to…read morebe 75 min plus lite head, neck and shoulder massage. Only got facial which was pretty good but poor communication since the esthetician didn't speak much English Also left mask on my face about 15 min never told me what was happening. The worse part is after they take you to an office and try to upsell you into purchasing $900 worth of massages or treatments.‍ I told her no several times until finally I got up and told her firmly I will pass on it. Didn't like this hard sell at all They never offered me a beverage or asked me how I liked it. I WILL NOT be back.