I needed some help with my Ray-Bans after one of the screws holding the arm fell off. Susana went…read moreout of her way to assist me. amazing service and attitude.

I went to get a pair and they had a BOGO half off. The staff was great at helping me find pairs…read morethat worked for me and helping me pay. One of the pairs I ended up not liking as much and went in for a super easy return a week later.

I had an excellent experience at Nordstrom Rack in Oakbrook. I wear an AFO and had recently gotten…read moreout of a cast, so finding comfortable shoes that fit properly was a challenge. Natalie in the shoe department went above and beyond to help me. She was incredibly kind, patient, and took the time to help me try on shoes, even helping me get one on when I was struggling. Thanks to her, I found a pair of shoes that I absolutely love in the right size. The customer service was outstanding, the shoe selection for on clouds was excellent, and the prices offered great value for the quality. Natalie made what could have been a frustrating shopping trip into a wonderful experience. If you're ever shopping in the Oakbrook shoe department, I highly recommend asking for Natalie. She truly cares about her customers and provides exceptional service.

Hire more staff & have separate line for returns! I waited 25 minutes to return an item. After…read morereturning, I planned to shop but refused to stand in line again. Completed survey, manager called and all she could do was apologize. Customer service is the reason stores and malls are closing!

Offering a large selection of glasses in different frame materials. Nicely designed store with…read moresimple layout which is great for selection process. Warby Parker offers stellar customer service. I did not need an eye exam , but those are available at a reasonable cost. Why Warby works for me? Because they offer a good product , at a good price point , with comfortable retail shopping space for those whom enjoy the "shopping experience " and always offer good customer service. Their Teams know the product , explain it well- and let's not forget - THEY DONATE A PAIR for every pair sold! Stellar. That's a lethal combination to not only set them apart from the competition, but rule over it gracefully and just let all the clients come to them. They did retire my old pair, but I'm very happy with my new selection. Not only did I get a discount , the new set will arrive in less than 14 days. Definitely recommend them .

OMG. - called to see if they had a frame of theirs online. first of all I could not understand the…read morewoman because her accent was so strong she could barely speak English. I asked her if the OakBrook store had the frames I was looking. she kept saying oh I need your e mail first, what? um no, just want to know if the frames were in the store to try on. well she said I will need to call them and ask. ok, she kept saying things like I need your e mail and other info? what? I asked if I could have the stores number and just ask them myself. oh no she said it has to go through corporate, what? I wasn't trying to leverage a company buy out, just wanted to know if the frames were there to try on. finally after 10 min I gave up, thanked her for her time & told her I would just drive over there and find out for myself. of course that will never happen. Warby Parker, if u want to sell more frames, be better to your future customers! it was totally unreal!

My husband and I walked in there so he can use his gift card. The staff could have been more…read morehelpful. He was looking for a specific model he saw on the website. The store associate didn't even want to bother in looking. We walked out. We'll just go to another Sunglasses Hut.

Let me get this out of the way... Sweetest Day is this Saturday and it's totally not a holiday,…read morejust like Valentine's Day is totally not a holiday, and I have never and will never care to celebrate. With that being said, my BF has been very good lately. Such a fine young gentlemen who is a good friend to animals and has been awesome about taking my poor little sick kitty to the vet and giving him his very hard to administer medicine twice a day SO I decided to reward him and surprise him with a gift... and use Sweetest Day as a cover so he doesn't expect a gift every time he's nice, cause I'd be broke. Okay, enough sappy crapola... I wanted to get him some nice sunglasses because he's only ever had super crappy cheap ones that he breaks all the time. I was specifically looking for those hip, trendy wayfarer Ray Bans that all the sexy hipsters wear (yes, I think hipsters are sexy). He had gotten a knock off pair in Croatia for 20 Kuna ($5 bucks) and they broke exactly 6 days later on our first day back in the states. This location had a crap ton of Ray Bans to choose from in all different colors and styles and everything you could think of. There was one young girl manning the store and she promptly came over to help me but without being pushy. She told me about their special on polarized lenses and how most of the Ray Bans can be considered unisex, etc. I thought I'd be able to pick out a pair for him on my own but there was just so much to choose from. I had to call the BF and tell him to help me out. When we both returned the bf was super excited and surprised. The same lone girl came over to help and assist with any questions and when we had none, she was good about staying out of the way. I made him try on tons of glasses in a variety of colors before he settled on a pair. I go up to pay and the girl tells us that if anything happens to the glasses in the next year, that we can bring them back and get them fixed or replaced for 1/2 price. She said anything short of losing them and they can still replace- awesome! Cause if I know the BF, they'll be run over, melted, or stepped on in no time. The only thing I wasn't a huge fan of is that the pair you take home is the pair from the display. I was thinking they'd have stock in the back but instead they cut the sticker off the floor model and wipe down the fingerprints and facial grease of everyone else who has ever tried them not. I mean, sunglasses don't take up that much space; I'd like for an inventory of new glasses to take home for $130, ya know.

Glimpse vision is such a great place, I recently came in to get my sunglasses fixed and they did it…read moresuper fast, with great service! I would recommend this place to everyone they are very friendly and willing to help as other places weren't able to help me with my issue.

Love getting new sunglasses in the fall. Dory and Diana were very helpful picking out the right…read morelook for me.

Magdy is wonderful, just got my glasses and sunglasses, they are beautiful and fit perfect, my…read morevision is perfect. Everytime Magdy does our glasses we never have any problems, no extra adjustments needed they are correct on the first time. Hes is very knowledgeable and kind. Pricing is awesome, location is great. We will never go anywhere else. Go in and check it out you will not be sorry with this business!!

I have gone to Madgy several times and sent multiple friends to this facility. I have no idea why a…read moreconsumer would go to anyone else for glasses. He has a wide selection of frames, does vision testing at his location and glasses are finished in about a week. Outstanding! If you are not local, please consider a road trip. His prices are worth the drive. I will continue to go here for my vision needs and hope my Yelp followers join me.

Had the pleasure of visiting this location last week and I was very impressed! I came in for a new…read morecontacts prescription. The wait time was minimal. They took current insurance info as soon as I entered and then I was immediately taken directly back to get assessments of vision and eye health. I was seen by Dr Masood who probably conducted the most comprehensive eye exam I've ever received. She evaluated my current contacts, my dry eyes, my risk of glaucoma. I had mentioned that while my vision with my current prescription was clear, I sometimes felt eye strain at the end of the day. She explained how eye comfort is always a shared goal with clear vision. So she slightly readjusted my prescription to maximize vision clarity and comfort. I am very pleased with the outcome. I would highly recommend this practice and specifically this physician!

Will send you an email for your annual checkup. Which you do but then they don't actually use or…read morehonor that appointment.

This store is one of my favorites! I love their stuffs/ items on display. They have a lot of cute…read moreand adorable items that always draw my attention. Their jewelry is one-of-a-kind in a contemporary/classic way. The staff is extremely pleasant, and the merchandise is delightful. I'm particularly fond of the earrings on display here. The clothes on display are quite appealing too. I went to Enzee last week because I had a wardrobe emergency. Thankfully, they had exactly what I needed, as well as a plethora of other fantastic items! Over the last few years, I've acquired my favorite pair of chandelier earrings, as well as a slew of other trendy earrings and some cute clothing. If I have the opportunity, I will definitely return here again and again. Also, if you're looking to mix up your wardrobe and buy gifts for someone, I will highly recommend this location!

Unique and wearable collection at extremely doable prices. Helpful staff during my visit... but I…read morewas so touched by their effort after the fact. I left a jacket there as I was trying on some clothes. The staff was incredibly great about getting it back to me. They texted right away but I had already left the area. They then sent it very quickly through the mail. Beautifully packaged like it was an item I had purchased. I sent money to cover the delivery but they insisted I didn't need to. I'm just really blown away by the kindness and extra care. Thanks ladies!! I'll be back.. :)

Excellent customer service! I called for assistance with an issue and they went above and beyond!…read moreThey offered to look into some options & give me a call back. They kept their word & returned the call with a resolution. Very impressed!

Everything was fantastic! Highly recommend! From the moment we walked in, we were warmly greeted…read moreand taken back for the appointment right on time. Dr. Zachary Miller's patience, professionalism, and kindness truly stood out. The selection of frames was impressive, and checkout was quick and easy with every question answered. Jessica tightened my frames and gave helpful advice for my next pair, showing that every staff member is knowledgeable, caring, and willing to go the extra mile. We've definitely found our forever optometrist. Thank you, everyone!

Been going there for 30 years. Terrific people; terrific service. They fit lens/glasses really,…read morereally well. And are you so nearsighted that you can't see anything without your glasses on? They will help you pick out frames that suit you and that you will love. you can't go wrong there.

Fantastic service! Fixed my glasses for minimal cost compared to buying a whole new pair. Owners…read moreare very kind to work with. Highly recommend!! A+++++