Went to return an item and the lady was very rude and dismissive. Said I needed the card I…read morepurchased the item with so I had to leave. Came back again with the card and there was a different lady and I was able to return it without the card. Overall experience was annoying and the lady just wasted my time.

I decided it was time to take my shades game to an adult level with a pair of designer sunnies. I'm…read morea grown woman, gosh darn it, and I do what I want. Spring is here and it's time to TREAT YO SELF! I love wayfarer sunglasses with their classic, face-flattering chic and wanted a classic pair of Ray-Bans. So, I did a little research online before heading into the store, deciding I would be buying either the Classic Original Wayfarer frames or the New Wayfarer frames; I wanted to try them on in person first to see the differences for myself. I had an excellent service experience with a helpful, dapper young man who really knows the product well. He directed me right where I needed to go, helped me select the size of frames best suited to my face, and outlined all the subtle differences between the different options of frames and lenses. Within 5-10 minutes I found exactly what I needed/wanted, and was out the door with the smile of Retail Therapy spread wide across my face! In the past, I hadn't looked to Sunglass Hut because I had the notion that it was an overpriced outlet. In actuality, the prices were exactly the same as on Ray-Ban's website and other online retailers, but with the added perks of an excellent warranty and service program; it included warranty against damage, free cleaning, and help with repairs. It was a superior customer service experience and I am fully satisfied! I wouldn't hesitate to go back when the need arises in the future.

After not having luck with ordering online, I decided to visit the sunglass hut store in Macys. I…read morecannot tell you how great it was to work with the young lady there who listened to my concerns of what I was looking for and found me a pair that fit my small face within five minutes. She even directed me to clearance And discounted items to try to save me some money. And when I told her that Rayban was not honoring a warranty on a pair of glasses that I bought last year, she tried to see if she could order me replacement lenses, only to find out that they were no longer replaceable. I'll be returning here for any more pairs that I need.

My friend and I came in to have my sunglasses adjusted for being too tight. We received excellent…read moreservice from Randy, who took the time to make sure that my favorite pair of sunglasses fit me comfortably! Thanks!

great care for many years for me and my wife ! we had Jamie Zucker…read moresad that he is retiring soon and will not be having it open at all

I can't leave zero stars but 1 star is too much. My wife and i ordered glasses 7 weeks ago. First…read moremine arrived wrong frames. My wife's frames were lost then discontinued in the same week. So no glasses for her because you have one wall to look at for glasses and she hated all of them. My frames have a "rush" on them as it has been 3 weeks she tells me they are on the way. Call today. They haven't left the facility. They don't know shit what's going on. They can't tell you anything about you glasses so yet why order through them. Go somewhere else

Great, unique selections. Same day lenses can't be beat. Great small business, happy to support…read morethem!

I have a very difficult prescription, and it's always been a challenge for providers to get my…read morelenses right. Amanda and Steve at Eye Candy were incredible. They were confident their Zeiss lab -- in Kentucky or Germany -- could handle it, and they were absolutely right. I chose a pair of fantastic blue frames that really complement my face and style. For years my lenses have been thick, but Eye Candy was able to use 1.74 glass lenses that are the thinnest I've ever had. They took a bit longer since they were made in Germany, but the first-time quality was perfect. I'm over the moon with my new glasses. Outstanding service, expertise, and results. Highly recommend Eye Candy!

I always consider Dr Young an excellent optometrist, very nice, and personable. However, I am very…read moredisappointed and disturbed that she abruptly shut her practice down with no notice. There has not been a letter to her patients explaining her leaving, how and where to obtain your records, nothing. I was recently in her office and again no mention that the practice was closing. She could have at least sent a letter out explaining where your records were and maybe some recommendations of other optometrists. Very unprofessional!

abruptly closed office in June stating letters were mailed out in May. never received a letter and…read morehad an appointment in June and was not told they were closing.

I read some not great reviews about this business, so I was skeptical, and actually canceled my…read moreappointment twice. I'm glad I finally went. I read they were rude. I did NOT have that experience . Everyone was very nice. The Dr. was kind, very thorough . He spent a lot of time making sure I was going to get the correct lenses. I read they didn't run your insurance, not true again. Virginia ran my insurance several different ways to see best price for certain add ons. She had a good sense of humor, was knowledgeable, and kind. I was given clear, written instructions on when my glasses would be in. I will definitely recommend them, and be back! Only 1 thing they could improve, they tell you to look at frames while waiting on appointment, but, don't tell you , without asking, which frames are for the $89 deal.

Very inconsiderate of your time. I am 45 minutes past my appointment time and when I attempted to…read moreaddress this I was met by rude staff who offered to reschedule me. So their solution is to further inconvenience me by making me come back. I think not. This is the last time I will come here.

Been going here for years. Today I waited almost two hours to see the doctor for a yearly check up…read more I will not be going back.

Best eye doctor I have ever been to. He figured out what I was born with 40 yrs later! Also why I…read morewas getting nauseous trying to focus and plot of other things I had not been told at any chain eyeglass stores! Very Greatful