The door was closed and locked and there was not estimated time of arrival. I ordered what I needed…read moreonline.

I went here to replace a pair of Oakley sunglasses I had that broke. This store, perhaps not…read moresurprisingly, had a better selection of Oakley sunglasses than any of the other places I had been in the area. They also had other Oakley products including clothing and luggage/backpacks. In examining their extensive selection, I was able to come up with a better idea of what I wanted. Their sales staff did a great job of explaining the different lenses and told me that if they didnt have want I wanted on the shelf, they could customize a pair of sunglasses for me. This is what I ended up doing. Unfortunately, the store was missing the lenses I wanted, so the helped me place my order online. A week later, Oakley's web site still said my order was being processed; this came after the sales rep told me that ones ordered online would have free 2 day shipping. I called Oakley (the people I placed my online order with) and they explained they were missing some of the parts needed to make my sunglasses, and that it would be several weeks before they were in stock. I needed the sunglasses by a certain date, 3-4 weeks after I visited their store, so they told me they would cancel my order, refund my money, give me lenses I wanted for free in the mail, and that I could go and buy a pair at this store. What great customer service, and so generous! When I got to the store, I met the person Oakley online had talked to and was familiar with my situation. They helped me customize the pair of sunglasses I wanted with different lenses; all this cost $30 less than my online order (the lenses were not as good, but these will be my backup lenses once the others come in so I dont mind). I was able to walk out of the store with sunglasses I liked, knowing I had saved money and I was still getting the lenses I wanted for free. Overall, I found their customer service to me top notch. The employees in the store explained the different options in customizing my own sunglasses and showed me the differences between different lenses. They even had cards that they showed me to explain what different lenses do and what they look like and stuff. They really did a great job, and I applaud them for their efforts. In contrast, other sunglasses stores I went to took the attitude "this is what we have, hope you like it" and that was about it. Before I went to any store, I looked online with the intent of buying there. Having been to this store, I lost any interest in buying online, even if it meant I could save some money. This is the place you want to buy your sunglasses, I highly recommend them.

I worked with Alina and it was a great experience. When I told her I was a retired teacher she…read moretold me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done

I've been a patron of EyeWearHaus for a dozen years. I'm very happy with the value -- both top…read morequality choices for glasses that I wasn't able to find elsewhere and even more with the exceptional, A+ service that I get every time I visit. The staff has never pressured me on sales or features to buy, instead they ask what I'm looking for and suggest alternatives from their unique lines, and offer their thoughts on which of my choices will look best on me. I appreciate the focus on customer service and understanding what I want, which unfortunately seems to be harder and harder to find.

Fantastic experience today. If you wear glasses run, don't walk to Warby Parker immediately. The…read moreselection and prices can't be beat. Their pricing includes frame, single vision lenses and scratch protection. Frames are sectioned off most either $95 or $145 all in. You can add blue light protection for $50 which is a must for us computer workers. And the sunglasses had several different colors for lenses to match your preferences. There was a deal 15% off 2 pairs so got a new pair of glasses and sunglasses for less than the last pair of glasses I bought and hated with insurance. They don't take insurance, but that's ok because their pricing is better all in than most insurance plans in my past experience. There is a 30 day return policy if you are not pleased with your selections one you get them. And a 6 month scratch cover on lenses. This place was bustling a steady stream of people in and out so plan accordingly.

The Warby Parker in Town and Country provided the GREATEST shopping experience I have ever had…read more Don't go anywhere else. Ask for Nick and you will be treated with kindness and respect and will end up with eyeglasses that are gorgeous and flattering. He is a genius!

Have used Spectrum for repairing clip-on sunglasses when they were no longer available. Repairs…read morehave been exceptional and ready when promised. The repairs only cost about 25% more than the new prices years ago. I feel fortunate to have this option and be able to continue using my sunglasses.

Really sad to see this guy close. He was really fast, reasonable, and did a great jobread more

TJ Maxx is definitely a hit-or-miss kind of place, but that's part of the fun. Sometimes you walk…read morein and find amazing deals on name-brand items, and other times it's a little harder to come across something that really stands out. When you do find something good though, it feels like a win. The prices are great, and there's always a mix of clothing, home goods, and random gems to browse through. The store itself can be a bit bare at times, especially in the men's section and fur-baby treat aisle. If you're willing to take your time and dig around, you can score some really good finds. Overall, it's a solid spot at times if you enjoy bargain hunting and don't mind a little searching.

I like this TJ Maxx, I tried on eight tops and left with four. Sometimes I find nothing and…read moresometimes I find a lot. It just depends and you have to just keep going because the stock changes so quickly. I probably go once a month. I really enjoy looking around the purse and jewelry section and also the home items area. I always leave with a little bit of extra something I didn't know I needed! Haha!

Helpful attentive care without being pushy. Quiet, very personalized experience. Good selection.read more

This review is WOEFULLY overdue, but better late than never!…read more Dr. Julie Emming-Thomas is the total package - an exceptional optometrist, both friendly and skilled, with an awesome eye for design and style. Every detail in The Eye Shoppe is perfectly appointed, from the eye-catching (ha, ha) displays of frames to her fixtures and decor. The office is warm and cozy, and feels professional in a decidedly un-medical way. Dr. Thomas is often at the front of the shop, greeting patients and browsers (as well as their dogs - this is the only dog-friendly optical shop I've ever seen, and it's awesome!). The Eye Shoppe is a perfect fit for Old St. Charles, with its mix of eclectic and throwback style. Most importantly, Dr. Thomas really goes above and beyond to meet the needs of her patients. My husband was visiting from California and Dr. Thomas was able to promptly see him for a vision exam, get his glasses ordered and fitted in the time he was in the St. Louis area. Everything was perfect without exception. I recently needed new sunglasses since I, too, relocated to California, and Dr. Thomas was able to order them based on my recent exam at her office and ship them to me; simply fantastic service. The Eye Shoppe carries frames in a wide variety of price ranges and styles, so I was easily able to get the awesome Ray-Bans I wanted at a great price. They take most vision insurance, too! We will definitely continue to see Dr. Thomas as our visits to St. Louis permit, and I will keep sending my friends her way. This is the best optometry office in the metro area (and I've been to a LOT of them).

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

These losers do not staff the store during their operating hours. I had a gift card for my birthday…read morefor sunglass hut; very disappointed nobody was there despite it being Monday at 4

I bought some sunglasses last year and the associate told me that my purchase had two automatic…read morewarranties: "oops" coverage that expired after a year and lost/stolen coverage. My sunglasses were stolen at a restaurant and so I contacted Sunglass Hut to start the process of paying for a 50% off replacement. The phone number for this Sunglass Hut was not correct (on any form of social media) and so I contacted corporate via email and phone. I found out the lost/stolen coverage was something that had to be signed up for after purchase, although the associate had told me it came automatically. Corporate agreed that the store should honor the 50% off but that I would still have to contact the regional manager about it. Finally, after a month, the store manager calls me and tells me they can't help, even after I explained my situation and why the discount should be honored. This company and particular store doesn't care about their customers and their associates will say anything for a sale. Unfortunately, the only reason I chose to purchase at Sunglass Hut (even though they were more expensive) was because of the lost/stolen warranty offered, so they've lost any loyalty I would have from them. I would not recommend buying from this store. I wouldn't even recommend buying from this company at all since corporate can't hold their stores to any standard. They've lost my business and that of anyone I can convince to purchase their glasses elsewhere.