I had an excellent customer service experience! Ask for Alec, he had great attention to detail and…read moreengaging conversation, and on a Monday evening none the less!

Had a cracked lens on a pair of sunglasses. They replaced both lenses free of charge!read more

Sorry to hear that this location in Plaza Frontenac is closing after more than 50 years! However,…read morethe last time I was in the store about a year ago, I was dismayed. The stock in the men's department was disappointing, now I know why - they weren't paying suppliers and many vendors had stopped sending them clothes. The designers that were featured were only for hip-hop and athletic styles. Gone were the elegant clothes I was expecting. The same was true when I was recently in Las Vegas and New Orleans, those stores are also on the closure list. Sad times in retail and for luxury brands. Au revoir SAKS.

On today I visited the store arriving about 1pm and had unfortunately received deplorable customer…read moreservice from an associate, Tracy. I was working with my associate, Lori; however, I was inquiring about a product that was more in the scope of Tracy. Lori attempted to engage Tracy's knowledge and not only did Tracy disrespect Lori, she disregarded me as a customer of Saks. I wanted a particular Kilian fragrance and Tracy did confirm that the one I wanted had been discontinued to Lori. I then addressed Tracy inquiring if there was one similar to my original inquiry. Tracy said yes and proceeded to walk in the direction of the Kilian counter. She then abruptly turned around and said "you all can go over there and find it." To be clear, she was not working with anyone at that time, so we were not keeping her from another customer and after saying her last comment, she went right back to looking on her phone. She was totally dismissive to me and had it not been for Lori standing there, I would have let Tracy know in that moment how ridiculous behavior was. As a long time customer of Saks, I know that your associates are not trained to behave in such a manner. Makes me wonder if I was Caucasian if she would have reacted differently. There are far too many options of where I can spend my money that sell the same items, if this behavior is acceptable then maybe I need to go elsewhere. This interaction reduced my rating; however, please know my associate Lori is a 5 star and beyond.

I reached out to the Des Peres Eye Center as a new patient. I called the location (Arnold, separate…read morephone number) where I wanted to have my appointment. I confirmed that they took my insurance. When I arrived at my appointment, I learned that it was at the Manchester location. After driving across town to the Manchester location, I informed the receptionist that I called the Arnold location initially, but they set my appointment for the other location, but never told me. And that even though there are separate phone numbers for the two locations, they both go to the Manchester office, but there is nothing noting this. She didn't seem to care or realize the confusion this would cause. I then handed her my insurance card when she informed me that they don't take my insurance. She explained that they take the medical insurance with my company, but not the vision insurance (this is an eye center). At this point, I cancelled my appointment and left. Huge waste of time!

Dr Crider is an asset to this practice, I recently found out I needed cataract surgery, the time…read moreDr. Crider took to answer ALL my questions and his knowledge & professionalism were greatly appreciated!

I worked with Alina and it was a great experience. When I told her I was a retired teacher she…read moretold me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done

I've been a patron of EyeWearHaus for a dozen years. I'm very happy with the value -- both top…read morequality choices for glasses that I wasn't able to find elsewhere and even more with the exceptional, A+ service that I get every time I visit. The staff has never pressured me on sales or features to buy, instead they ask what I'm looking for and suggest alternatives from their unique lines, and offer their thoughts on which of my choices will look best on me. I appreciate the focus on customer service and understanding what I want, which unfortunately seems to be harder and harder to find.

In and out was easy with plenty of parking. This location is in a more quiet neighborhood shopping…read morecenter and is more relaxed and has more parking and restaurants around it. Spotless inside and easily able to find the food for my baby and some snack crackers and such that I wanted to get for her for our return trip home. I had a simple return and that was also quick and easy.

This target has been a nice out of the way location from the hustle of Saint Louis. It's our #1 now…read morewith my son living there to avoid the craziness of college students. The surface parking is more than adequate on the strip and the area and walk up clean. Over several visits the inventory is much better than their Brentwood location that's mobbed with students shopping. We have been able to find almost everything we needed. Also the store is organized and clean. Checkout options are self and staff which I always try to use a real person. Customer service has been friendly. On a few occasions I also called the store and it's been good. I would recommend.

It was my first visit to determine whether I needed cataract surgery. My appointment was at 10:00…read morea.m. Was not called back until after 11:00. Several test were performed by staff and a lot of waiting in between. It was more like a cattle call. Too many people scheduled in one day. I remarked to the staff and also the Dr. who I didn't see until after 12:00 p.m. that the wait was far too long for anyone. I recommend scheduling less patients instead of trying to see an exorbitant amount of people to pad their pockets.

In September 2024, Clarkson Eyecare referred me to ophthalmology Associates Dr. Amato available…read moreappointment was in November. I had my cataract surgery scheduled for both eyes of right eye December 3 and the left eye December 17. They needed to remeasure my left eye to confirm the lens that would be implanted that was confirmed on December 3 when I arrived for my surgery on 17 December I had to wait over two hours and was told they were waiting for my lens to come. They performed the implant and when I got home, I that they had implanted the wrong lens, which was confirmed the following day. I was in scheduled for a second on the 19th during that anesthesia I felt extreme pain I could see both doctors and I even exclaimed in pain. Dr. Amato had assured me that they would send a note to my of work stating that my driving restricted due to of during driving in the letter was never sent and they closed for Christmas break, causing me to lose pay. I am very dissatisfied with ophthalmology associates. They treated the whole process like an assembly line. I would look into other options before I settled on ophthalmology .

Absolutely a top notch facility. Office staff is kind, professional,…read moreAnd organized. Dr. Holds is one of the most respected physicians in his field. I trust him wholeheartedly.

I was apprehensive going in to have eye bag surgery. However, Dr. Holds and his staff put me at…read moreease. After 7 weeks, there is a remarkable difference. So far my friends say I look great and younger which was my goal. Thank you!

My Doctor is John C. Galanis he is awesome. The eye center is so amazing. I recommend it. very…read moreclean . Very professional. All the nurses are on point . IV's are done on the first try. A 10 minute eye surgery that changes your life. You will need a driver ,won't be able to drive. The ladies at the desk when you first come on answer all your questions.

Dr. Barrry and the medical care I received were great…read more The billing department for the Surgery Center "estimates" what you will owe the facility and requires you to pay it ON OR BEFORE the day of the surgery. For two separate surgeries the estimate and my payment for just the Surgery Center's part of the surgery was $800 over actual cost to me. When I called the Surgery Center to find out about the reimbursement for the overage of $800 I paid a month ago the representative was rude and said she has no idea when I will receive it. She curtly said it is out of her hands as another company ECB is responsible for the refund. She said there is no way to contact ECB and then told me not to attempt to challenge the estimated payment with my credit card company because the Surgery Center will promptly send out a duplicate bill with the same overestimated amount.