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    Sunglass Hut

    3.3 (3 reviews)
    PriceySunglasses
    Open 10:00 am - 9:30 pm

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    Sterling Optical - Edison

    Sterling Optical - Edison

    3.7
    (66 reviews)
    0.0 mi
    $$$

    This is my first time visiting Sterling optical since my insurance is changed this year. I am not…read morehappy with the staff, service and place in general. the staff is the worst from all. The lady who takea orders is super unhelpful about booking appointments and other general questions. So loud that others can even hear my prescription details. The dr's office is so messy that it's hard to breath..I am not going there ever again. Huge mistake!!!..Hope this review help someone in need of better eye dr. Dont go to this location and keep looking for review.

    Negative Review - Sterling Optical…read more I had an appointment at Sterling Optical yesterday and, while I was greeted kindly at first, the experience quickly went downhill. Immediately upon arrival, I noticed staff eating food directly on top of the counters where glasses and cases are stored--the same items patients are expected to purchase and wear. There was no visible handwashing or sanitizing, which was extremely concerning from a hygiene standpoint. During my exam, the doctor never introduced himself. He began reviewing my medical history and asked about my occupation, which was clearly listed on my intake form as an X-ray tech. When I corrected him after he referred to me as a "technician," he brushed it off with "potato, potato." As someone who works in healthcare, I found this dismissive and unprofessional. Titles matter, just as there is a difference between a medical assistant and a physician. The exam room was left open to the mall, and my personal medical paperwork was placed on an exposed counter ( right next to their food) The patient seen before me was standing directly over my paperwork, and later walked into the room during my eye exam because the door was left open. This was an extremely uncomfortable and unacceptable breach of privacy and confidentiality. The situation worsened when the doctor asked if I was wearing contact lenses (I was). He poured saline out of a used contact lens case, refilled it, and then asked me to place my contacts inside it. I refused, as this is completely unsanitary. Only then did he offer me a new case. It was also clear that the room had not been cleaned or wiped down between patients. Despite the obvious lack of sanitation, I was asked to hold a spatula up to my face, which I declined due to the overall dirty condition of the office. I also received attitude from the doctor when I expressed concerns. I only learned the doctor's name after refusing to purchase their ridiculously overpriced contact lenses and requesting my prescription, which should never be the first time a patient learns who is treating them. To make matters worse, the pricing at this facility is completely out of line with the level of care and professionalism provided. As someone who works in the healthcare field, this was one of the most unsanitary, uncomfortable, and unprofessional medical experiences I have ever had. If I could give negative stars, I would.

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    Sterling Optical - Edison
    Sterling Optical - Edison
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    Sunglass Hut - sunglasses - Updated August 2026

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