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    Sunglass Hut

    3.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    2 years ago

    Helpful 4
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    Love this 5
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    2 years ago

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    Surf City Optometry

    Surf City Optometry

    4.4
    (304 reviews)
    5.0 mi
    $$

    ITCHY DRY EYES? It's been 4 weeks of taking Dr Hamada's suggested eye drops (oasis) and optical…read more vitamins. In addition to their eye massage therapy. My eyes and vision are better. I am grateful for the measure of care I received. I Highly recommend Jason ( in the back) and the owner, Dr. Bronson Hamada whose enthusiastic knowledge has eased my concerns.

    ​I really wanted to love this local office because Dr. Amy Dinh was very nice and helpful, and the…read moreframe selection is great. However, my experience on the sales and fitting side mirrored the other negative reviews I found online. I went in on 3/2/26 prepared to invest in a full new setup including Kate Spade frames with progressive transition lenses, but I walked away 400 dollars out of pocket with glasses that are completely unusable. ​My primary need is seeing my computer screen, but when I sit down everything is blurry. Instead of addressing the lens issue, the staff tried to "rig" the frames by adding double nose pads and bending the ear pieces so tightly they dug into my head to force the glasses higher. When I returned after my first pair was finished on 3/16, a different staff member admitted the lenses were made incorrectly, yet they repeatedly mentioned a one-time fee for the correction as if the error was my fault. ​Between the initial fitting and the follow-ups, I spoke directly with four different staff members on the sales and fitting side. I received a second set of lenses on 3/25, but they were just as blurry. Trying to find the "sweet spot" in the prescription caused so much eye strain that I was in tears by 10 AM the next day. When I finally asked for a refund, they refused and even told my insurance company no. I am now out 400 dollars, I still do not have functional glasses, and I was never even given a copy of my prescription. ​I have officially filed a formal complaint with the California State Board of Optometry regarding the refusal to refund for a non-functional medical device. I am also reporting the office for violating the FTC Eyeglass Rule, as I was never provided a copy of my prescription after my exam. While the energy in the office is positive, the policies regarding defective products and the lack of empathy for inaccurate results is unsettling. If your prescription doesn't work out the first time, be prepared for a very difficult and expensive struggle.

    Photos
    Br. Bronson Hamada at Training Camp with his family!
    Br. Bronson Hamada at Training Camp with his family!
    Our exam rooms are sports themed! Are you an Angels or Rams fan? Visit us!
    Our exam rooms are sports themed! Are you an Angels or Rams fan? Visit us!
    Surf City Optometry

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    Sunglass Hut - sunglasses - Updated June 2026

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