I'm not one to leave reviews but I have the biggest beef with this place, forever holding a grudge…read moreat their lack of professionalism. It's been like 3 years and I'm still mad. I went here and was prescribed two prescriptions - one with a lower strength eye prescription which the doctor said I could "test" to see if I like, and one with a higher strength eye prescription. I was then to call them back, let them know which I preferred, and place the order. I call in and tell them I didn't like the test ones and want to order an annual supply of the ones which were both high strength. They confirm and place the order I get the contacts (which were dailies aka very expensive) and put one pair in my eyes and immediately can tell they messed up and ordered it wrong I call them back and they basically say it's not their fault, nothing they can do, they just followed the doctors prescription. Since I opened the box they can't give me a refund First of all, we discussed the whole situation and you were incompetent because you did not check when I confirmed you were ordering the right ones. You just "yeah yeah whatever"'ed me Second, does the doctor not work for you? Are you not ultimately responsible? If not and the doctor is an independent contractor, then perhaps you should have internally discussed it with your contractor and came to an agreement. They basically refused to refund me. Every year they send me an email/text asking me if I wanna schedule my annual exam. No ma'am, I'll take my business to smart business people who realize that refunding 1 box of contacts from the mistakes of their employees is worth more money financially than losing out on years of exams and contacts orders Anyway, hope they're doing terrible. Wishing all the worst for y'all

Andres, Dr. K. Delgado and Janelle all gave amazing service. I love this location we have been…read morecoming here as a family for over 15 years. Selection is always great and service top notch. Always a pleasure for our annual visit.

Misela was the best help she was able to find me a good deal for a new fit was very pleased with…read moreher service she went above and beyond.

These kids act worse than middle schoolers. They were all literally standing in the back talking…read more Very loudly. I believe it was 4-6 associates. Not worth coming here of children are helping you. No maturity.

Thank you DR. CLAYTON! My usual optometrist Dr. Bradley (who is excellent), wasn't available this…read morevisit so I had the pleasure of seeing Dr. Clayton. He's a seasoned physician with excellent patient care and serves as the namesake for both optometric centers in Moreno Valley and Riverside. As the lead/mentor to all the other doctors, Dr. Clayton has a fantastic understanding of visual impairments big and small. The explanations I received during my recent check-up were easy to understand, he's very approachable. I came in for my annual visit and ordered my new hard contact lenses along with some back-up glasses. The frames selection was a bit weak. I spotted several glasses that seemed too old for my taste, so I settled for some aviator-style frames. I liked them enough to buy them! My visit was later in the day, however I never felt rushed or uncomfortable. I took my time asking questions and received great service. The Optometric Center is linked to Loma Linda University Health (although they're not owned by them), so the office was able to obtain my ophthalmology documents from my LLU physician. If you're looking for RGB lenses for keratoconus (which I have), this is the place to go! The Optometric Center is highly recommended!

This is a horrible place. My mom had an appointment, and we arrived early to make sure everything…read morewas okay. We have now been waiting for more than an hour, and they keep saying they only have two doctors available and that we are scheduled to see a specific doctor. Meanwhile, at least 8 people have gone in before us. What makes it even worse is that one patient who arrived after us without an appointment was seen before my mom, even though she had a scheduled appointment. When I asked the front desk why my mom still had not been called, the lady was very rude and unprofessional. She claimed those people were there before us, which was not true at all. Very disappointing experience and terrible customer service. Please don't come here. They do not respect people's time at all.

It was moreno valley, CA And it was in 2024 even though the vision plan i paid for has not expired…read moreyet. I wondered why my contacts were so weird but didnt know what Toric meant until yesterday when i looked at my lens prescription and looked it up.

Everything about my most recent experience was fantastic. The staff is friendly, upbeat and most…read moreimportantly knowledgeable. Joshua Dallley OD is brilliant! His prescription brought back excellent eye sight after 2 years of suffering with the double vision that I was left with after the expensive PRK surgery in Murrieta. The individual at that office just kept repeating the same dialogue " you just need eye drops". So frustrating. Joshua Dalley OD added a prism, did some mathematical work and walla, a prescription that works. Thank you so much, amongst so many things, I can drive again.

Great service, the staff always go above and beyond and Doc Penn is great!…read moreThey have great brands and never have any issues with my glasses.

I love it here. I've been coming here for probably like 10 years now and it's my go to whenever I'm…read morein need of an eye exam or new glasses. When I had an issue in the past with my current glasses prescription, they were quick in finding out what was wrong and figuring out a solution. My doctor here is Dr. Penn Tran and he's always helpful and caring. I wouldn't want to go anywhere else for my exams or glasses. They have a wide selection to choose from as well as good brands or budget options. I splurged on myself last time and I'll definitely be keeping these glasses for a while. I always make my appointment months in advance as well, I recommend making an appointment as they can get busy. Staff is always nice and the office always looks in pristine condition. A review was long overdue :)

I never had a problem with this location's TJ Maxx. I think it is beautiful -- it's a combination…read moreof both TJ Maxx and HomeGoods, so you are greeted at the door by many decorations. They even color coordinated the decorations too. When I came, the door had a table full of blue and white porcelain decorations, and at another table, there were many green vases and statues Lots of variety of clothes and makeup, skincare you could find here too. I'd say the value is great for those items in particular. My only gripe is how MESSY an USED the makeup were -- I didnt find any lip products and powders I liked because they were all smashed up, or someone had opened them before I arrived. The skincare packages were in better condition, and those were worth checking out

Ingrid is the best. She is always friendly and super helpful. Love the selection and the value.read more

I just came in for a glasses repair and Jerry was super helpful and quick with the repair. Thank…read moreyou Jerry!!!

I came out of there feeling like I had been to a timeshare presentation. I told Lisa I only wanted…read morewhat my insurance covered. She added polarized lenses, tried to sell me transitions etc. etc. etc. She was nice but pushy. It ruined my experience and added 30 minutes to the process. Every time I said no she seemed to get irritated. The selection and prices were good, but if I go back I will have to put my foot down from the start.

Came in today to get my clear glasses done! The price was great! Thank you ! I was just there a…read morecouple weeks earlier do my sunglasses and they were great! The girls are sweet and friendly to everyone!

Want to wait 2 hours for your appointment and listen to the workers gossip about their personal…read morelife? Then this is the place for you!