It was moreno valley, CA And it was in 2024 even though the vision plan i paid for has not expired…read moreyet. I wondered why my contacts were so weird but didnt know what Toric meant until yesterday when i looked at my lens prescription and looked it up.

Everything about my most recent experience was fantastic. The staff is friendly, upbeat and most…read moreimportantly knowledgeable. Joshua Dallley OD is brilliant! His prescription brought back excellent eye sight after 2 years of suffering with the double vision that I was left with after the expensive PRK surgery in Murrieta. The individual at that office just kept repeating the same dialogue " you just need eye drops". So frustrating. Joshua Dalley OD added a prism, did some mathematical work and walla, a prescription that works. Thank you so much, amongst so many things, I can drive again.

This store is spacious, clean, and well-organized, and communication with the staff is easy and…read moreefficient, with helpful text reminders for appointments and updates on lens and glasses arrivals. Dr. Holcomb is incredibly professional. He takes the time to explain every test thoroughly and is willing to try multiple lenses to get things right. The equipment is also top-notch. I came in for my annual vision check and tried contact lenses for the first time, specifically multifocal. The fitting was thorough, and both Dr. Holcomb and the staff were patient and willing to test out several versions, sending me home with multiple trial pairs. For the fitting itself, I worked with Jennifer and Sabrina. Since it was my first time putting contacts in and taking them out, they were extremely helpful and walked me through the whole process without ever making me feel rushed. I also ended up ordering multifocal glasses with dimming. The front-office team was welcoming and professional as well. Overall, a great experience.

I went here for a few years but no longer go…read more The positives: The office is clean and nice. They seem to have a lot of technically advanced equipment for looking at eyes. They have a fairly large selection of frames to choose from. The problem I had was Dr. Tran was repeatedly adjusting my prescription to make it weaker and I would have trouble reading street signs and seeing well. I would have to go back to get it adjusted. This happened multiple times. I've since went to a different eye doctor and have better vision with my contacts and glasses. Some members of the staff at the front desk are friendly, some of the technicians that helped me were not. During one of my visits they were playing unedited 90s grunge music the whole time I was there, complete with four-letter f-bombs. It just happened the one time, I thought it was very strange for this type of business though.

Rude staff Come here if you want to get discriminated…read moreagainst and yelled at by staff

Would not allow a Zero rating...Staff could use Compassion training. One of the staff members took…read moreit upon herself to give medical diagnosis to a disabled person. Stating the person was not disabled.. How dare she tell someone they are not disabled. You never know what someone is going through! No matter how good the Dr is with staff like that you can lose patients. I Pray she never finds herself disabled. And have to prove it to someone who is so unkind as she was today! Horrible behavior! I will be reporting this incident.

Front desk was very helpful. Doctor was also very friendly. My issue is the girl with the pink hair…read more. My entire visit all I heard was her voice and laughter. A lot of horseplay going on with her and another co worker. If im at an optometrist I'd like for it to be more professional while I'm waiting. That's all !!

Rude workers! Never going back here! The front desk takes forever to help you because they are…read moregossiping about their personal life !

The office staff was pleasant however the optometrist works off site. they have access to the scans…read moreand information but they are juggling multiple offices and patients at the same time and it makes it difficult for them to provide truly personal service although the optometrist was friendly and qualified she was rushed. The selection of frames seems very limited compared with other providers that I've gone to and I was unable to find frames I wanted. Next time I will choose to go with an optometrist that is in office.

This place is a SCAM!! DO NOT COME HERE !!…read more 1. No actual doctor present!! they don't inform you it's over zoom when you make an appointment 2. They do not clean their machines!! they have oil and sweat and hair all over and one machine is broken so it scratches your head! First of all, they do not inform you that there is no doctor present and that it's actually over a zoom call. I would have never scheduled had I known that. Because of there being no actual doctor present they completely messed up my prescription. I told them that my vision was blurry but they went ahead and had me pay for a year of contacts. I went for a follow up the next day because I COULDN'T SEE and now they're saying that they shouldn't have made me pay until a week to see how they feel! and now they're saying they can't refund me!! $200 down the drain!! The doctor refused to listen and kept saying that my vision is 20/20. I have a trip soon and now I won't be able to see for that entire time. Do your self a favor and go literally anywhere else!!

This place is awesome. My first time here. They were very welcoming, super friendly, and very…read morenice, .. even the Dr. Was over the top amazing. Great visit.

I love it here. I've been coming here for probably like 10 years now and it's my go to whenever I'm…read morein need of an eye exam or new glasses. When I had an issue in the past with my current glasses prescription, they were quick in finding out what was wrong and figuring out a solution. My doctor here is Dr. Penn Tran and he's always helpful and caring. I wouldn't want to go anywhere else for my exams or glasses. They have a wide selection to choose from as well as good brands or budget options. I splurged on myself last time and I'll definitely be keeping these glasses for a while. I always make my appointment months in advance as well, I recommend making an appointment as they can get busy. Staff is always nice and the office always looks in pristine condition. A review was long overdue :)

Excellent experience and phenomenal facilities. Doc was…read moreexcellent and clear about all procedures. A++

It's my first time visiting this office, and it was a great experience! The ambience is chill, the…read morestaff is personable and welcoming, the doctor is also very relatable and explains the reasons behind her recommendations as well. Looking forward to coming back next time I'm due for an eye exam!

Prescriptions for glasses and contacts have always been accurate. Recommendations for eye care…read moreshort term and long term have been great.

Dr. Vu and the whole staff has taken care of me and my son's eyes for years maybe even a decade…read more Top of the line equipments. Dr. Vu is really thorough and cares for her clients. Every questions I ask are answered. She's able to schedule as in an appropriate time. I only trust my eyes with her!!!

I haven't been to an eyecare in over 3 years., the Dr. did a…read moregreat job at making it a friendly and educational experiences. customer service was top notch ! wait time was approx. 5 min after appt time, and service was quick will be returning as a long term client

The wait time was long. Ran 30 minutes behind. They call and…read morecall to remind about the appointment. But don't call when running late. I asked if we could leave to shop and was told they wouldn't call us once available. I was mad. But once in room couldn't stay mad. Her staff wasn't kind had no bedside manners

10/10!!! Great service! Would definitely come again :) so nice and quick, my glasses came out…read moreperfectly

Wow, this review is long overdue…read more After moving back from Las Vegas many years ago, our family searched for and tried several other Eye Docs in our local area. Sadly, none of them were what are family was looking for in this type of provider. After searching again, we found Dr. Jury's practice! We have been patients of Optometric Vision Experience for maybe 9 years now: we could not be happier with Dr. Jury and his entire staff, from the front counter to frame searching, frame fittings and drop-in frame adjustments. His office and staff are always very accomodating for scheduling our family's annual eye exams and any appointments we may neeed for any type of eye/vision concern. Dr. Jury himself is great eye doctor and our family is very lucky to be his continued patients. He is thorough, patient, and answers all all our questions in an easy to undestand manner.