Cancel

    Open app

    Search

    Sunglass Hut

    4.3 (3 reviews)
    Closed 10:00 am - 9:00 pm

    Sunglass Hut Photos

    You might also consider

    Recommended Reviews - Sunglass Hut

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Matthew was awesome yesterday trying to help troubleshoot a problem with my meta glasses. Thank you again for the amazing service!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    True Eye Experts- New Tampa

    True Eye Experts- New Tampa

    3.5
    (43 reviews)
    2.9 mi

    My diplopia got much worse in the last 6+ months and could not be corrected or helped until I…read morevisited True eye experts and Dr Testke.of BBD Tampa i I was having severe difficulty doing my accounting, reading and writing, doing so many mistakes I thought I was going to lose my mind. Dr Testke did a very thorough exam and suggested new lenses.. And miracles of miracles I could see completely again and NO Diplopia! I am so indebted to Dr Testke and True Eye Experts. He liberally saved my psyche as o can know see clearly see everything and can now read and doe my accounting without mistakes. And I recommend Dr Testke so very much.

    Good afternoon…read more I've been going to True Eye Experts, even before you changed hands over 10 years. First New Tampa, and then Lutz. I've never had a bad experience, everyone is extremely pleasant and professional until now. First let me say that one of the techs in Lutz (red hair) is extremely rude, no customer service skills. I've worked in customer service for over 20 years. One of the first things I ever learned is, the customer is always right, even if they're not. You do not talk over a customer. You are there to listen. Not to be the person who thinks they are right. Now, with that being said, if the customer is irritated to begin with and not being rude, not cussing, however, I was being loud, you do not tell them you're are going to disengage. You stop, you listen, and reslolve. If you cannot resolve it, you stop, you listen, and let the customer finish, most especially when you have just broke a 350 dollar pair of sunglasses and with the lens that I purchased from your company, I had 750 dollars into these sunglasses, and then, she tells me that they are not responsible, and said they told me that. The tech that took my sunglasses to the back to adjust them. She never said anything about not being responsible for the glasses or else I never would have handed them to her, it was not even a thought in my head that she would break them. Now mind you, they are plastic lenses, Dolce Gabana. You do not try to bend plastic frames in which she did, and snapped them in half. My whole thought was she was going to go back there to soften the backs to fit securely on my ears. The tech that was so rude contacted me on Monday morning, and gave me 3 solutions...and...she again was talking over me. First solution - they can get the same glasses through their parent company and that worked, until she couldn't get the style I had. She asked me several times if I wanted the ones they found, not the ones I intially purchased. I told her no that wasn't going to work. I went out and purchased another pair yesterday. Just like the ones they broke, but they can't get a hold of them Second solution - I could purchase a frame from their selection. I said no, that wasn't going to work. Third solution - I could bring my lenses in that I purchased and relanquish them, and then they would refund me the money for the lenses. Please tell me in what world does that make sense? You refund me the money for the lenses that I bought, and then I have to turn around, and buy them back. If they give me the money back for my lenses, since I can't get the glasses that I initially bought, and I'll walk away satisfied.

    Photos
    True Eye Experts of New Tampa
    True Eye Experts of New Tampa
    True Eye Experts of New Tampa
    True Eye Experts of New Tampa
    True Eye Experts of New Tampa

    See all

    True Eye Experts of New Tampa

    Sunglass Hut - sunglasses - Updated June 2026

    Loading...
    Loading...
    Loading...