As long-time patients of Dr. Sims, we're heartbroken to see the false statements being shared about…read moreher. Dr. Sims has been an honest, caring, and dedicated provider for more than 20 years. She has not committed any wrongdoing -- in fact, she's been the victim of serious financial and professional misconduct by a silent business partner who locked her out of her own practice and withheld staff pay. Dr. Sims has always put her patients first and continues to do so despite these challenges. Those of us who know her stand firmly behind her integrity and decades of excellent care. -- Loyal Patient of Dr. Sims

I had a visit in December ordered glasses and did not hear back from them. I called and left…read moremultiple messages to find out that their doors have closed. So I paid for something I'll never receive nor get my prescription. Bad business

Great place for both my children and I to get eye exams…read more My two sons, who are five and almost 8 now see Dr. Lee, and she is fantastic. I had my five year-old's appointment today, I'm glad they open at 8 AM because we were in and out of there with him getting to daycare by 9 AM. My five-year-old is very energetic. I feel like everyone who saw him did a great job directing his energy at the task at hand. It is not easy to give a five year-old an eye exam, but I felt like they did everything they normally do with me and didn't find it daunting to make sure he was paying attention. I really appreciate it how they took the time to answer all his questions and just genuinely seemed to find him interesting and not annoying. Dr. Lee did a good job keeping up a study stream of speech to occupy his attention while conducting the exam. At the end of the day, his eyesight fell into the realm of normal, but it was really great to have this full check since it is a very quick one of the pediatrician. I really appreciate how they automatically make an appointment for you next year at the same time. In the waiting room they have toys, I actually think the toys were new because I didn't see them at my older son's check last year. It was a great addition because my younger son happily played with the toys until he was called back, which wasn't that much time at all. If you are looking for an Eye Doctor for either yourself or the kids, I highly recommend this one.

Dr. Stephen is experienced and very thorough. I've been coming here over the years and haven't…read morelooked back. I would like to see a better variety in their inventory of eyeglasses but thats about it. They have the latest technology and provide great service. Hard to find many negatives here. I highly recommend them. Always a great experience overall.

I love supporting the small shops out there. The staff treats you like family. Speaking of the…read morestaff, they have been there for years and stayed in when the new doctor took over. I agree, this is not your big chain store but you have a great selection of frames and contacts to choose from. They take most insurance plans and will work with your plan coverage to maximize your coverage. They have been around for a while for a reason, friendly service and quality.

A five star business (at least to me) has to either A. Offer a product or a service that you can't…read morefind anywhere else or B. It's simply awesome, period! Citrus Park EyeCare is no different than any other small EyeCare business. That's not necessarily a bad thing, but it's certainly not a great thing. Sometimes it's best to go with what you know. My experience was just lukewarm. I did not go for an eye exam, for all I know they may have an outstanding staff of Doctors, I cannot speak for that. My only objective was to purchase a new pair of glasses maybe even two. I was able to find two solid options that matched my criteria. Prices are comparable to other EyeCare places, the buy one get one at 40% off is not a bad deal. Though I was able to find my glasses I still wish they had more of an inventory. My prescription has been the same for some years now. I wanted a pair with tint and one regular. Ended with only the regular pair due in large to poor salesmanship from the office staff. As I'm about to pay for my glasses, I'm getting questioned on my current RX by the lady in the front desk. Not to nitpick but I just wasn't diggin the tone nor the body language. From past experiences I see EyeCare centers tend to do this often (question your RX) to add on to your bill... I get it, but that doesn't excuse the subtle attitude, there is a right way and a wrong way to do things. I found it unprofessional. My RX is not only minor but it's good for another two years, that's all there is to it. No need to sweat me over something insignificant. Anyway.. My glasses came back from the lab in less than a week. Only problem was they arrived w/o the anti-glare that I paid for. Teri was kind enough to call and explain the error and said they'd be ready in four business days. Long story short, they were still not ready in the end. I was forced to call and get out of character on the phone. Mistakes happen, but the bottom line is they were supposed to have my glasses ready on time. Having to travel that weekend, meant I'd have to wait another week to get my glasses. That was a problem. Despite Teri being in the center of this mishap. She went out of her way to pick up the glasses to ensure my satisfaction, that's great Customer Service. Not to bash anybody, but she outperformed everyone IMO. Final thoughts... I am happy with my glasses. In the end that's most important to me. Still, CPE appears to be for a different type of crowd. The location is good, plenty of parking. Hours of operation not so great. Closed by 5pm most weekdays and closed on weekends. 2.5 stars for CPE, 5 stars for Teri.

Dr. Stanley is thorough and very competent…read more Optician Ariel (sp?) is extremely knowledgeable and helpful.

Poorly run location. Waited in the exam room for an hour and a half past my appointment time. I…read moreended up leaving. would not recommend

Excellent and friendly customer service. The office smells so good! I've been to another…read morelocation, but liked this one the best. I didn't feel my eye exam was as extensive as ones I've had in the past, though it was sufficient. I plan to return again.

When my doctor told me to get an eye exam, I found that most of my family uses this location and…read moreare happy with the results. I now see why that is. I was greeted as soon as I came through the door and everything was set in motion. Heidy was my guide and it was a brisk paced tour de optics with 3 different exams and the eyeglass ordering process. I described to Heidy what I wanted and she found me 3 different options in under a minute. Made my choice, put in my order and did not have to pay a cent as it was all covered by my insurance. A quick and painless experience customized to your pace and designed for your comfort. I'll be back in a year for my checkup.

Best optical doctor in the Tampa Bay area. Very friendly, no waiting, good prices, and the doctor…read morewill take the time to answer all of your questions.

Don't be fooled by the good reviews!! I wanted to purchase a new pair of Maui Jim Sunglasses, with…read moreprescriptions, and also replace the prescriptions in three other pairs of Maui Jim that I already own. When I told the Bright Eyes Team Member which pair I was looking to order, they explained to me that they didn't have the sunglasses in stock and that they had to order them. I was told that I would receive a call when they arrived... Couple days later I received a call and was told that the sunglasses had arrived. When I came in to try on the glasses, I was told that I needed an appointment. I was obviously unhappy because I was never told I needed an appointment. I told the Bright Eyes team member that I would go somewhere else and as I was walking out the door, the receptions said in a very condescending manor, to "have a nice day". VERY UNPROFESSIONAL!

I hate getting old! But with age, comes losing your close vision... and since I work on a computer…read moreall day long, that can be a pain literally. I was getting fuzzy vision (damn flourescents), and headaches after a full day of work... so needed to do something. Checked my faithful YELP like always, and found Bright Eyes fairly close, and well reviewed! Called and made an appointment! When I arrived, I was promptly taken back to see Dr. Nate... who was professional and friendly, and asked what I needed, and what my expectations were. After discussing this... he did some of the usual tests.. and gave me a prescription for some computer glasses that focus at my preferred working distance. I then went to their frames area and picked out frames, and lenses. Even gave them a special anti glare, anti blue light coating. Nice selection of frames also. A few days later, picked my new glasses... and am very happy with the results. No more headaches... no more fuzziness! Everything is sharp and clear again! Highly recommended!

I have just begun my preparation for cataract surgery and was referred to Newsom Eye in Carrollwood…read moreby my Doctor. Because I had RK surgery in 1995, I was very concerned that my cataracts may not be removed as a result. However, I met Retractive Coordinator Arlene Rosario who explained surgery options and she was very respective of my concerns and went over the entire procedure to insure I understood what to expect. Arlene also coordinated the surgery with my insurance carrier to insure all covered expenses were deducted from my final payment. Arlene and Doctor Newsom have made me feel I have made the best choice for my surgery.

I switched to Newsome Eye this year because of their reputation, but my experience has been…read moreextremely disappointing. I ordered contacts at the end of December and began having issues immediately. I contacted the office to report the problem, but when I finally received a callback, I had to repeatedly explain the situation to multiple people. I was then given the wrong trial contacts and had to call again to receive the correct pair. On several occasions, I never received a callback and had to continually follow up myself. I finally had an appointment today to show them the issue with the contacts, only to be told I would be charged AGAIN for a fitting. There is no issue with how the contacts fit my eyes -- the problem is with the batch of contacts I was provided. Additionally, my husband had to return four separate times to get the correct eyeglass prescription because the original prescription was inaccurate. This office seriously lacks customer service and follow-through. They need a better system for tracking patient phone calls and reported issues so that when an appointment is finally scheduled, there is documentation showing the concern was reported well within the 90-day period. Unfortunately, due to the lack of follow-up and constant runaround from their office, I was pushed beyond the 90-day window and am now expected to pay another $90. No thank you. Based on other reviews, it appears this company still has significant work to do to improve their customer service and patient care.

First of all, the staff is amazing. They really work hard to get everything right. I had a…read moreproblem with my computer glasses, but the doctor re-examined me at no cost and got the prescription perfect. This particular Lenscrafters is especially good.

DR. Kim is great but my god i was there on 7/1 and Lens crafters couldn't process my glasses…read morebecause their systems were down. it has now been 8 days and they do not answer the phone. or return phone calls. See Dr. Kim but get your glasses anywhere else.

My husband has an eye disease. We had been searching for an eye doctor that would do more than…read morejust give us another prescription. Dr. Weisenberger really knew exactly what to do and what would help my husband! My husband had not been able to drive for over 2 years and after seeing the doctor, he has better vision now than what he had at 18 years old. We cannot say enough about the quality of life given back to my husband. They have always been up front about everything, including exactly what my insurance would cover or not cover. They have NEVER been a long wait. Yet, the doctor did take enough time with my husband to make sure all his needs were met. I love this place and we are not going to another eye doctor. Thank you Dr. Weisenberger!!! Stevens Family

I have had an eye condition for most of my life. A number of years ago, my PCP sent me to Dr Craig…read moreBerger, then at the USF Eye Institute, who now has his own clinic. Dr Berger said that there was only one person/clinic he would refer me to....Dr Bruce Anderson of Anderson Optical on Fletcher Ave in Tampa. I have been going there double-digit years. He retired about 5yrs back and Dr Neeta Chhabra was a perfect hire. I thought I would have had issues with someone new, but Dr Chhabra certainly fit right in. The support staff has stayed incredible through the transition from former to new...my Jo and Marisol from the beginning, adding Madison, Natalie, Felix, and the others. I am always treated as a valued patient....it is actually fun to go for my eye exam. And you can tell that they all truly enjoy their jobs....it shows. Thank you, All for the professionalism, patience, and always being there for me and my needs! Oh, and for laughing at my bad jokes and analogies....I cannot imagine treatment any better than right here at Anderson & Chhabra Eyecare Center! I