This was the first time I've stopped a manicure half way through. The woman was being so rude,…read morerough, and truly hacking at my nails. After she had shaped my nails (well, after she had told me she couldn't do short almond nails (which I get all the time)), I saw how damaged my cuticles were and told her I'd like to stop the manicure. I couldn't imagine what she would do to me with metal tools. The rest of the shop seemed incredibly nice but the owners didn't question my experience at all and I paid for gel removal and shaping I guess. $18 to have my hands tortured.

I didn't want to post this to my last review but after a week I feel the need to share this part as…read morewell. After leaving I noticed my big toe was swollen and had some bumps on it. I've been doing salt soaks and keeping them dry as well as some antibiotic cream. My toes are still very irritated and dry from being over worked. Wanted to add pic to help anyone thinking of going here.

I've been coming here for years, and I still love the service and staff. Jenny is my hero because…read moreshe can always take care of my severely ingrown toenails without any pain. All of the ladies do a very good job! I will keep coming here as long as they let me I always do the Relax pedicure, but I do like to spoil myself with the Rejuvenate pedicure for the extra massage, collagen cream, and warm neck wrap for my neck and shoulder tension. By far my favorite nail salon ever. Sophie (owner) is so personable and talented! Highly recommend her salon! The prices really haven't been adjusted since I've been coming. And you can have a complimentary beverage of your choice!

Can't figure out the reason for the high reviews. I've been getting manicures and pedicures for…read moreyears, and I typically go to the salon in Mendocino shopping center but was in this area of town so I decided to try it out. It was literally the most lackluster manicure and pedicure I've ever had. There was no real massage just kind of light rubbing. The exfoliation part lasted maybe 30 seconds and they don't go between the toes or get thorough with it. To top it off, I had to ask for them to use oil and lotion at the end as well as to cut the cuticles which should be standard. Did I mention that the massage chair was broken and they didn't offer to move me when I brought it to their attention? The whole thing lasted about 20 minutes for both services combined, and was highly disappointing. At the end of it, they just kind of walked off and didn't say anything, so I wasn't sure if they were finished or not since it sucked so badly. Literally just felt like they were dealing with a task rather than making any effort toward some much-needed clean-up let alone pampering. I assume if this is the only place you've been to you don't know any better, but seriously try out the other places in town. Even if you pay $5-$10 more you'll not regret getting the full, thorough, unrushed experience.

Good job, good price, owner great, nice family. I go there at least once a month, select their nail…read morepolish or bring my own if a find a fun color

I have been going here for years now and absolutely love the job they do! I always look forward to…read moregoing in, they are wonderful.

I went to Hi Nails for the first time after hearing about it on my moms group and reading reviews…read more They were able to get me in writhing 30 min of me calling on a Sunday afternoon, which I appreciated. I got a manicure and pedicure without any polish this time. The gentleman who did my toes was nice, wore a mask and turned on the massage chair for me. He used lotion on my legs, scrub and hot stones. Everything felt great. He let me read my book, which I appreciated. I wasn't in any rush. The only negative is that on inspection when I got home, it wasn't really the best pedicure. He got my cuticles but the nails were cut pretty straight (I asked for round) and it looks like there is still some dirt on the sides of my big toe nails. The owner (I think) was very nice and did my nails. She did a great job - they are short and round as requested, no hang nails and clean cuticles. Price was $60 plus tip. Very reasonable. The salon itself is a little on the older side, yet still clean and appeared hygienic.

I've been going to Hi Nails for about a year now, and I truly can't imagine going anywhere else…read more I've never really felt comfortable in nail salons, but that completely changed after my first visit here. Every appointment since, they've made me feel so welcome and at ease. What I love most is how personal the experience is. They actually remember the things I've shared about my life and always ask how my mom and sister are doing, which is incredibly sweet and means a lot. I've never experienced that at any other nail salon. And it's not just with me. They're always asking customers about their lives, whether they're new or returning customers. I'm usually calling day‑of for a gel mani/pedi, and they always find a way to fit me in. They'll even give me a call if they're able to get me in sooner. That kind of thoughtfulness is rare and so appreciated. I always leave extremely happy with my nails and toes. The care, effort, and pride they put into their work really shows. Everyone is always smiling and doing whatever they can to make you comfortable (for me, that usually means turning the heat on when it's cold). Hi Nails is truly special, and I'll never go anywhere else for my nails as long as I live in Sonoma County!

Ashley is the best!!! I found her a month ago here on Yelp and I'm glad I gave her a shot. I was…read moreso happy after my first appointment, I booked 2 more appointments right away. My nails look great and she was able to bring my inspiration picture to life Her shop is clean and inviting and I instantly felt comfortable. Ashley is nice and easy to talk to. I highly recommend Nails by Ashely 10/10

When I first visited Ashley in 2021, I had been a lifelong cuticle picker and occasional…read morenail-biter. My cuticles were rough and often scabbed, and I had picked them until they bled - some of my fingers were bitten down to the quick. I felt embarrassed and was in a lot of pain. Ashley's compassion and care on my journey to overcome my picking habit is one of the many reasons I keep returning to her. Ashley is meticulous--she makes sure my hands look their best, even when I come in at my worst. She has worked with me to find products that work best with my body chemistry and lifestyle, and she even purchased some special gel fillers to help strengthen my nails and keep them looking good between visits. She has even worked with me between visits to help me avoid damaging my cuticles again. More than three years into my recovery, I can honestly say I am where I am today because of Ashley, and I am forever grateful to have found her.

I came i t oday for a regular pedi, a removal of a hibry gel and a builder gel mani. The attention…read moreto detail that they have for their work, is amazing. My nails have NEVER looked better. Would 1000% recommend, and will be back again.

I've been getting my nails done regularly for years. This place has been one of the worst…read moreexperiences. The first time I came here was out of convenience because it's close to where'd I just moved. They did a god job and I left happy! Second time, I wanted the color bubble bath with the most simple flowers on 2 fingers. I showed pictures. After 2 hours and 15 minutes and they could NOT get the flowers right what so ever, I said forget the flowers I have to get home to my babies. They finished at 2h and 40 minutes for the easiest nails ever and I didn't get what I wanted. They didn't charge me which was nice. But I felt awful, literally got in my car and teared up because I felt so bad that they didn't get paid for their time and I was still unhappy with my nails. I also felt obligated to come back and give them another chance. So I did!! My mistake honestly. I am in a wedding this upcoming week (I let them know that) and booked a gel pedi and hard gel fill. Toes look great! The nails look good too, but the experience was not. The top coat on the chrome was beading and separating for some reason. The guy clearly noticed it and didn't care cause he was running behind and rushing. When I said something he said to me "yeah because you hit it on the light" uhhhh no I did not? And if I did, I would have let you know right away. It was obvious that it wasn't from me? He asked if I could come back to fix it. I said no I can't? It took 2.5 hours for my toes and nails and I told them I have an important event this week. I have babies at home and a busy schedule. Why'd he make me feel like it was my fault? And then said "oh my god" when I asked him to fix it right then. Of course everyone in the entire Solon is looking and listening. How awkward. Leaving this review so that you don't waste your time at this place ‍

Some replied right away. This made it easy for us to schedule our services. The nails look great…read moreand the services were top notch!

I'm bummed to say that I was disappointed when I came in for my wedding nails. I've come here for…read moregel pedicure before and they are great! But I got Gel X nails for my wedding and they came out awful and the gal kept getting annoyed when I would ask for them to be shorter. I left feeling really bummed about my nails and have been debating writing a review and have brought myself to do so. The flower work was... awful.... My cuticles were left awful... and the gel did not transition smoothly. There were also huge bubbles under both my thumbs when I got them redone elsewhere. If you are going to get Gel X nails done, only request Tina as she is the most skilled.

Do you need your nails done? If you're looking for a salon…read morein Santa Rosa - look no more! This is the place. The team is fantastic. I especially like June and Kon. They do a fabulous job. I get ingrown toenails and they were able to trim them up. I had happy toes after my visit. Excellent service. They are all very friendly and courteous. I will definitely return! Parking: Is ample; it's located in a shopping center. Salon: Bright, clean, and they have great massage chairs. They clean and sterilize their tools.

Unfortunately I was really disappointed the last time I went. Same woman, totally different…read moreexperience My nails weren't cut evenly, I had more dead skin than I think I should have and even the polish wasn't applied that well. To me it looked like I had done it myself! The water was borderline cold when last time it was too hot. She asked but I didn't want to make a fuss over anything. I barely got any kind of salt scrub or lotion- mere seconds and then trying to leave after sitting there drying with a fan you couldn't feel I couldn't even get her attention to leave because she had her back turned to me eating food. I leaned out over and over again to see if she would turn around and she never checked on me. Even the man had to get her attention and she finally got up. And the price although still pretty reasonable had increased Now I'm going to check out some other places

Other than parking being a pain…read more... I went to a different salon and they didn't have time for me to do my pedicure I got a certificate for, so they gave me a business card of this place told me to call them. They got me in a chair shortly after I picked my color. Everyone super friendly the music and tv were not too loud or offensive. Well let. Clean. Will return again when I need self pampering.

First, I want to recognize that they were incredibly busy and were doing a great job helping…read moreeveryone they could. Between walk ins and phone calls, they were doing their best to accommodate everyone. My friend and I were walk-ins and they told us about 20 minutes, not problem. I had someone come do my pedicure first. She didn't say a word to me. She just started. Didn't even ask what color. It was very strange. I just let her do her thing since they were so busy and we'd figure it out once we got to that point. One thing my friend and I both wanted to do was the wax option. My friend was able to ask her lady and I asked as well but she didn't respond. The nice man next to her answered for her and said not a problem. It's always been weird to me when nail salons offer different packages and don't ask which one you want. My lady seemed very annoyed by this. During the pedicure, she barely cut my nails (pretty sure one was completely missed) and didn't check if that was a good length, she was incredibly rough during the entire process. It was so bad that when we left, I even told my friend I was going to have bruises. Sure enough, bruises on my calf from the "massage". The hot stones was a joke. She didn't do the hot towels. The whole thing was just so weird. Again, I know they're busy and trying to get through everyone but if we're stopping in to be pampered, that doesn't mean you can just be rough and push us through. Some other stuff happened as well but I feel like I've complained enough. The shop is so nice and in such a convenient location that I would love to come back but if I do, I am going to ask that I don't get that woman.

I highly recommend this place. Kate did my nails and she did a fabulous job! She was very kind and…read moreprecise with my desired nail results. I didn't experience any pain like I've had with other nail salons. I'm super happy with my nails.

I've been coming to Pazazz for over over 10 years and every single manicure and pedicure I've…read moregotten has been perfect! Tina is the best manicurist I have ever gone to. Her attention to detail, shaping, and color application is unmatched. The care and attention she devotes to her clients nails is something that cannot be found at any other salon. She is meticulous with every manicure and always willing to adjust to her clients needs. She can help you find color and shape combinations that best suit your personal style. Having moved out the area I've searched everywhere in LA for a nail tech that can do a manicure like Tina and simply nobody can! Flower gives incredible pedicures and great at communicating to ensure you find the exact length and color you want. She recommends great relaxing treatments. She is great at ensuring nail length is even, and polish expertly applied. She is so talented that every pedicure comes out immaculate! I make sure I come back to Pazazz every time I'm in town because not only are the mani and pedi and perfect and Tina and Flower are such kind, friendly people that make every service a wonderful experience. I would recommend Pazazz to anyone and everyone!!