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    Sunnys Seafood

    4.5 (8 reviews)

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    The Ranchers Steak & Seafood Restaurant

    The Ranchers Steak & Seafood Restaurant

    3.5(264 reviews)
    0.6 mi
    $$$

    This place has so much potential which is why it's so disappointing that every time I go I end up…read morewondering why they don't do better. It's a beautiful place with a nice dining room and bar area. The menu has just enough to choose from that anyone should be able to pick something they would like. Nothing is too fussy and the prices are decent for a steakhouse in a small mountain town that depends a lot on tourism. I have been there for lunch, for dinner, by myself and with friends - probably over a dozen times over several years. Not once have I walked away feeling like I had a great experience. The service is usually decent but the servers always seem way more interested in chatting with each other or hanging out with other employees. On more than one occasion I've heard them complain about other customers or getting another table as more customers come in the door. The food is generally okay but nothing special. It's not a complicated menu but you can order the same thing more than once and who knows how it will show up to the table. Over or under cooked, way over seasoned or missing ingredients listed on the menu - this has happened to me several times. Walking into the restaurant you are rarely greeted by someone right away. It takes a while for anyone to notice you and then if someone does it's usually a busy server or someone who doesn't look like they work there. Today I was greeted by someone who was dressed like they were cleaning out their garage. Several times I've been seated at the only clean table in the room. By the time I've left, the tables have all been dirty and no one has touched them during my entire meal. A table was only cleaned if it was needed for someone else coming in. It's a really bad impression. Something needs to be done to isolate the kitchen from the front of the house. You can hear the kitchen staff yelling, cursing and playing loud heavy metal music throughout the dining room and bar. During meals I have learned a lot about the personal lives of the staff and not because I wanted to. All of these things are fixable. I keep going back because I'll hear that there is a new manager or a new chef but it seems like nothing ever really changes and it's a shame.

    Huge holiday disappointment. Charged 7 people in my party full price for incomplete meals and poor…read morecustomer service. I had spoken with The Ranchers restaurant for several weeks prior to Thanksgiving 2025, setting up a reservation for a party of 12, and I even provided editing feedback on their menu graphic. The restaurant gave me the time slot for 2:30pm. I was so excited, as my family traveled from out of state to Ruidoso for Thanksgiving, and having everyone together to share a traditional family Thanksgiving meal was very important to us. The traditional Thanksgiving meal was publicly listed and is included in the photo: Upon arrival, the waitress informed us that they were out of Ham. Then, cranberries. Then, not enough pecan pie. I politely asked if they were going to provide a substitution for the items that were unavailable and they said no. So, I then asked if they were going to provide a discount from the rate, as they were failing to provide what was listed for the price. Once again, the manager told the waitress to tell me no. I said, that's really disappointing to hear and that's poor customer service. The waitress then said to me, "Well, we close in 30 minutes and it's been a busy day," as if it were MY fault that they ran out of food and insinuated we were late. I said, "No, that's an unacceptable response. I was given this time as a reservation weeks ago. There should have been enough food for my family. All these people didn't have reservations. It's not like we came 30 minutes before closing. And you shouldn't be charging full price for a meal that isn't complete." 7 people in my family ordered the traditional turkey meal. One didn't receive stuffing. Bread was late. No cranberry. No ham. Charged full price. I went back to the Facebook message where I had been communicating with the restaurant and they said the Manager would call me and offer compensation for the meals that were charged. He never called. Unethical. Inconsiderate. Taking advantage of people. Thumbs down.

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    The Ranchers Steak & Seafood Restaurant
    The Ranchers Steak & Seafood Restaurant - Brussel sprouts

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    The Ranchers Steak & Seafood Restaurant - Menu

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    Sunnys Seafood - seafood - Updated June 2026

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