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    Sunnyvale Collision Center

    4.2 (79 reviews)
    Open 7:30 am - 5:00 pm

    Services - Sunnyvale Collision Center

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Sunnyvale Collision Center Photos

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    Roy L.

    There are numerous reasons that I cannot recommend for the sake of the consumer protection. I brought my Lexus after a car accident. I heard their workmanship is great, but unfortunately I experienced quite opposite and I collected evidences. A. They used tools and parts from my trunk bottom section where a spare tire gets stored, and they left them indoor cabin and scattered in the trunk when I picked up the car. When confronted later, they said they could not put them back there was no space; while they could retrieve them from the same place. This forces the customer to clean up after their mess. B. They performed incomplete job. My car has Lexus logo at the back. Can you guess there I found it after picking up my car? Inside trunk, in a carelessly abandoned manner. It is like the auto repair shop collects the fee, but the customer takes care of the final completion. C. Poor workmanship. Look at the photo attached, and how my hind and the trunk no longer match. The gap is easily 1/4 inch to 3/8 inch off. Did they explain why and compensate for this? No. D. When I had to request rework on my car, they promised me to call me to see if the rework is going to take more days, or it will be complete on the same day. They promised to do but they did not. I was waiting for their phone call by 5:30pm, only to find out they went home after 5pm without notifying me about the plan. E. They left my car key to neighbor shop, without permission - telling them to give the key back to me when I come. That's right. They treat the customer asset carelessly as if they do not care. This is outside the business practice we expect. This is quite an under-developed practice that I cannot expect from this country. F. Wrong receipt. At first they issued a receipt of about $4K while the true cost is $6.3K. I had to revisit the store and get it issued again. Now which proper business would issue an invalid receipt? I have evidences about all of the above. I have more issues from this shop, but only with incomplete evidences; but the stories about the poor workmanship and poor communications from this shop grows. If the shop does not acknowledge these issues, then for the sake of the consumer protection, I can consider releasing more issues.

    Highly recommend Ray Acuna of Sunnyvale Auto - consistently top quality work and great with communication and options.

    Ray Acuna of Sunnyvale Auto provides consistently top quality work and is also extremely good at communication and presenting options. Highly recommend.

    Painted by Sunnyvale Auto Repair

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    27 days ago

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    2 years ago

    Great team of people. Very friendly and helpful. No stress process end to end. Highly recommend the place

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    2 years ago

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    2 years ago

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    2 years ago

    Quality work from a trustworthy shop. I would recommend this shop to friends and family.

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    6 years ago

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    8 years ago

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    5 years ago

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    6 years ago

    Shawn and Eddy helped me with my cx5 repair and I appreciate their exceptional service and quality work!

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    7 years ago

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    6 years ago

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    9 years ago

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    16 years ago

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    15 years ago

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    17 years ago

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    13 years ago

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    5 years ago

    I made a help just to review these guys. They are AWESOME, they actually care about the customer and their car. Recommend to everybody!

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    13 years ago

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    18 years ago

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    11 years ago

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    18 years ago

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    15 years ago

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    Dan D.

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    Ask the Community - Sunnyvale Collision Center

    Review Highlights - Sunnyvale Collision Center

    In all of my dealings with Dan & co., I have been thoroughly impressed with their honesty and work ethic.

    Mentioned in 25 reviews

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    Sunnyvale Collision Center - autorepair - Updated June 2026

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