You will not find a more honest and knowledge expert then Shaun…read more This amazing family run business is simply the best in every way. Don't bring your vehicle anywhere else!

What a great crew --- local toyota dealer "Probably not worth repairing....$3k at least..."…read moreSean? - "That's crazy -- she's in great shape." and fixed my 4wd transmission in 2 days for a fraction of the cost. I'll never take my 2001 Tacoma anywhere else. Honest, smart, good people.

Great people to deal with. I would highly recommend them. They are fair and knowledgeable.read more

Dropped my car off just to replace four TPMS sensors on my Tesla. When I picked it up they tried to…read morecharge me almost 500 dollars when I provided the parts so 500 dollars for labor is ridiculous. Then I checked the dash camera footage because they told me they had to test drive the car, video showed the mechanic driving well above the speed limit and driving recklessly. Definitely won't be coming back very unsatisfied with my experience here

Drove an hour and a half to check out a promising looking car posted on Craigslist. The salesperson…read moretold us when we got there that the car had a rebuilt title, while the ad listed the title as clean. Then proceeded to debate with us about whether a rebuilt title even matters. Says the car doesn't drive like it has a rebuilt title, then proceeded to shake like crazy on the highway. When mentioning the beat paint job, they tried to defend it by saying a five year old paint job is old. The salesperson was friendly, but the situation was shady. Beware.

Buyer beware. I bought a used Audi A6 and the check engine light came on within 25 miles. Returned…read morethe car, they replaced the torque converter, "comping" me the $1,600 repair. Turns out the part is $900, labor around$1,400, plus fluids, etc., so normal charge would be between 2400-2800. Long story short, TC failed again, and the laundry list of other car defects total over $5,000 which is what I paid for the car. Buy at your own risk.

Rob is amazing. He's been my boyfriend's family's mechanic for years and now he is mine. He's…read morehonest and trustworthy. Never over charges me and I can even watch him do everything for my car. I moved an hour away and I still go to him, he's that good.

So no rear lower brake lights. After changing the bulbs and fuses, called two and a half brothers…read more They offered me an appointment for 2 days later. I pushed for next day service. They accommodated me and asked that I be there between 8 and 9 am. I didn't show up until 9:15. They were busy when I arrived. So I said I would come back. Rob not only stopped what he was doing but did the troubleshooting and had brake lights working in about 15 minutes. Rob Nordin, who is the owner, was very friendly. I took out a check book and he insisted that his time and effort were on the house. He only asked that the next time I needed service for the car, that I consider his shop. I will definitely be returning. Thanks Rob.

I cannot recommend Dave and this business highly enough. If I could give him 6 stars I would. I…read morehave a 25 year old Craftsmen snowblower that has always been reliable but suddenly stopped working. I called Nova and Dave the owner answered. He picked it up, fixed it and brought it back the same day. Where else can you get this kind of service? The answer is nowhere. If you have something that needs fixing, and you are in the Thomaston area, don't waste your time or money going anywhere else. Dave and Nova are the best.

These guys are GREAT! just worked on my Toro 42" zero turn, my generator & now working on my snow…read moreblower....came to my house to pick when I couldn't get anyone else to come....great job, reasonable, call Dave today! Veronica Morris CT

I moved to Litchfield county 11 years ago. Since then, I haven't done any repeat business with…read moremost concerns up here except for Prime Sales. While most people up here are greedy. The Prime boys and their staff are nothing but professional, helpful, caring and proficient. My wife is a nurse at Danbury Hospital and relies on her vehicle to get her to work everyday. Whenever she has a concern, she'll call Danny and he fits her service in ASAP (or, STAT if you prefer) and checks the vehicle thoroughly. She's never missed a day because of Danny's management and Todd's expertise. I've bought more than one vehicle from Prime Sales and as long as they have something in stock when I'm looking this is where I'll go. They are not greedy. They care about their customers and treat us all fairly. Hey, I was just disappointed that at the beginning of the lockdown, I needed a truck and they didn't have one. So, I was forced to find one elsewhere. Unfortunately, I payed retail plus, plus...got a bad deal and worse financing (so please don't use Blasius North in Torrington). I learned my lesson. These guys are the best.

Just recently bought my 4th vehicle from prime. Everything went smoothly just like the other times…read more What a great team! They did everything they said and more. I would never go anywhere else!! Thank you Dan and the office girl Kelly. You guys are awesome!!

We have been going to Cliff's for a few years now. We have found him to be completely honest,…read morecompetent, reliable, and reasonable...everything you'd want in a mechanic. He is highly recommended. H. and P. W.

Cliff is one of the most honest and best mechanics i have ever had. He is a straight shooter,…read morefriendly and genuine. I am so glad I found him. I know I will be using his services for years to come.

We enjoyed a five-star experience here in recent weeks. Our thanks to general manager Joe and his…read morestaff for very professional and courteous service. Here's what got us to Vive: It was just a pleasant morning trip to the grocery when a driver making a sudden turn hit our passenger door. No one was injured, and we quickly exchanged insurance information. The result was the other driver's insurance took care of our repair after we wisely accepted a recommendation from friends and insurance carriers. Vive did a terrific job on the repairs, everything carefully completed with a flawless result. We were kept apprised of the repair during the time it was in the shop. (We also got good treatment from the insurance company -- surprise!). In sum, Vive helped us manage this unpleasant event smartly, and we appreciate it. Give 'em a try.

Simply amazing. They do a fantastic job. The car left detailed and cleaner and when it arrived…read more Great service, friendly staff 100% a win.