Date of service 5/15/26. Great experience at Palace Auto Services. Quick friendly service, very…read morecost effective, easy to make appointment and ready when promised. Rather than replace an entire splash guard assembly that had come loose, saved me a bunch of money by bending it back into shape and re-attaching. Work performed on 2020 Honda Clarity: Splash guard re-attach Transmission fluid replace Brake fluid replace Tire rotation

"Oui" Y, is always helpful and efficient. He does not price gouge and tries to be good about…read moregetting your vehicle fixed expeditiously.

Jimmy has moved to the Mission now. I trust him as much as I would my own father with my car. He's…read morehonest, efficient, intelligent and fast. Name one other 5-star mechanic, I'll wait.

Got a nail out of my tire Best experience I've ever had…read moregetting my tire fixed. Extremely nice people. I will definitely be back here.

Took my car in for a routine oil change. I mentioned that I was going to be driving across the…read morecountry soon and the owner had his mechanic check my alternator, spark plugs, coolant, tire pressure, and everything else that might be important on a cross-country drive -- all free of charge! The oil change plus all the testing only took an hour and was priced pretty reasonably. Needless to say, this place has incredible mechanics as well as a strong emphasis on customer service. Definitely recommended!

Exceptional Service with Khalil Habash and A& J Automotive…read more I had an outstanding experience with AAA and the remarkable tow truck driver, Khalil Habash. From the moment he arrived, Khalil was incredibly sharp and quickly identified that the starter was definitely dead after his initial attempt to jump-start the car. Because his tow truck couldn't fit under the low ceilings of the Stonestown parking garage, Khalil expertly coasted my immobile car down the garage inclines, ensuring it remained safe and under control as we brought it out to the street. Initially, I had considered having Khalil tow my car to my home, but it quickly became clear that this would have been impractical since I had no plans for repairs. Khalil wisely suggested towing the car directly to A & J Automotive, where it could be repaired promptly and efficiently. This thoughtful recommendation proved to be a game-changer, sparing me the hassle of finding a repair shop on my own and necessitating a second towing job. What truly stood out was Khalil's dedication and thoughtfulness. After we dropped the car off at A & J Automotive, Khalil even gave me a ride home, despite his shift having ended and the pouring rain. His commitment to my comfort made the entire experience pleasant and stress-free. The next morning, Farah at A & J Automotive confirmed the diagnosis and repaired the starter at a fair and reasonable price, which I verified through my own research. Thanks to Khalil's thoughtful recommendation, my car is now fixed and back on the road, saving me time and hassle. Beyond their professionalism and competence, both Khalil and Farah were two of the nicest people I've ever encountered in the automobile towing and repair business. I highly recommend Khalil and A & J Automotive for their exceptional service and genuine care.

This shop is timely, courteous, great prices. And timely. They knew exactly what the problem…read morewas.And was able to deliver my car back in three hours.

This is one of those places where you want to give 10 stars. John is the best!!! A true…read moreprofessional. He usually has a dozen cars lined up in front. He says he likes to figure out schedules like a puzzle, so you have to call in advance. His services are WELL worth it. I came in to diagnose a check engine light on a Honda Fit. He immediately took out the scanner to figure out what was wrong (transmission switch) and gave me an estimate. I brought it in the next day and it was done in less than two hours. And then the total cost came out LESS because of the actual work he put in. NO ONE does this. He is such an honest, hardworking guy. I'm not taking my car anywhere else!

Came in for an oil change. Arrived at 9:40am on a weekday and there was one car ahead of me so the…read moreentire experience was about an hour (waiting for one car and then doing my oil change). Just under $80 all inclusive. After the oil change, the mechanics informed me about a couple other things they recommend I address with my car. They provided me with quotes for visibility but didn't pressure me to complete the services which I appreciated I.e on was a filter change which I can do in my own. Through multiple visits with this mechanic, I've always trusted them to be authentic and I really appreciate their sincerity.

Called toward the end of the day and was surprised at how quickly the staff answered the phone. The…read moreperson I spoke with was super responsive, helpful, and didn't hesitate to take me in--asked me to come by right away. When I arrived, they were polite and got the service done quickly. They did a great job on my car for a very reasonable price. One of the biggest things that stood out to me is how HONEST the staff are, which is so important when it comes to finding a reliable and trustworthy auto shop. My sister has been coming here for years and they've never let her down. I'd definitely recommend this place and will be coming back myself!

The initial response through Yelp took 2 business days but all subsequent responses only took…read moreminutes. My guess is the shop was really busy the first time. Not a problem. On the day of service, I was in and out in about 30 minutes for an oxygen sensor replacement. Nice and quick. 多謝 K West!

I made an appointment for 1:30 PM because I was told the parts would be there by then. I arrived…read moreearly at 1:20 PM, only to find out the parts hadn't even arrived yet. They finally came around 2:00 PM, but even after that, the installation still hadn't started. I understand that delays can happen, but I don't understand why customers' time isn't respected. Waiting over an hour after arriving for a scheduled appointment, with little communication or progress, is frustrating and unnecessary. I hope they improve their scheduling and communication so future customers don't have the same experience.

It has been about two years since they moved from their Alemany Blvd. shop to their current Mission…read moreSt. location. I was asking Vickie if she misses the overhead BART train noises. She smiled and told me this location has more foot traffic and is better. It took about two hours for them to do my oil change as I wasn't in a hurry at 10:15am on a Wednesday. $86.75 for a regular oil change. No issues. Keep up the good work.

They are honest and they can be trusted. We have been…read morebringing our car and van to Excelsior auto for many years They have a great location on Mission St. A loyal customer, Elaine

I come to Kevin for all my car issues. I have a 2010 Toyota Corolla and a 2010 Honda CR-V. With the…read morepandemic going on I haven't had time to get my car maintained. Hah, way overdue for an oil change. The homie inspected my 2010 Honda CR-V and informed me that my brakes were a little pass 3mm left lmao. Glad I took my car for an oil change and inspection. Never skimp out on safety maintenance on your car. Your life is worth way more. I needed new rotors and brakes. I scheduled to get the brakes and rotors fixed the following week. I dropped car off around 8:15am and picked up car around 10:45am. He also replaced transmission fluid and power steering fluid in addition to fixing my brakes+rotors. After driving for a week, I can totally feel the difference in the car. For the past 2 months, I would average 18-19mpg. For the past week it's been 21-22mpg. It may not seem a lot but that adds up real quick. Bet! Look at that gas price. Check out the homie for car maintenance. Let him know Teason sent you or BlackTiger. Appreciate the work on the car, Kev! My life's in your hands

This is my neighborhood go to spot to get smog and minor car repairs. They do honest work fast.read more