Came in for an oil change. Arrived at 9:40am on a weekday and there was one car ahead of me so the…read moreentire experience was about an hour (waiting for one car and then doing my oil change). Just under $80 all inclusive. After the oil change, the mechanics informed me about a couple other things they recommend I address with my car. They provided me with quotes for visibility but didn't pressure me to complete the services which I appreciated I.e on was a filter change which I can do in my own. Through multiple visits with this mechanic, I've always trusted them to be authentic and I really appreciate their sincerity.

Called toward the end of the day and was surprised at how quickly the staff answered the phone. The…read moreperson I spoke with was super responsive, helpful, and didn't hesitate to take me in--asked me to come by right away. When I arrived, they were polite and got the service done quickly. They did a great job on my car for a very reasonable price. One of the biggest things that stood out to me is how HONEST the staff are, which is so important when it comes to finding a reliable and trustworthy auto shop. My sister has been coming here for years and they've never let her down. I'd definitely recommend this place and will be coming back myself!

Great Service and very Friendly and kind! Will recommend to…read moreFamily and Friends. Besides and nearby, less than a mile from my place.

Great service, friendly staff, fair prices, and fast work. Highly recommend. Definitely coming bac.read more

Mark has taken care of my car for many years and I have never had any problems. Mark is a…read moreprofessional, honest and reliable auto mechanic. I'm lucky to have found him. I highly recommend his services.

I was able to make a call, showed up and Mark was quick and efficient to get the repair done on my…read morevehicle.

I took my Trailhawk here for noisy brakes. After two years of trying to fix the problem, the noise…read morewas never remedied, and I was told that it was how the brakes were just supposed to sound. I also had an air suspension compressor pump replaced and they used an aftermarket pump that needed a bracket and didn't fit properly and made a very loud rattling noise and did it not inform me that they were not using OE part. After three tries replacing the brakes, Walee was dismissive of me and refused to check the parking brake tension cable and parking brake shoes when I suggested that that could be the issue. I took it to another shop (SF Automotive Solutions) and they told me that the brakes being used were the wrong kind of breaks and the parking brake shoes needed to be sanded and the tension cable lubed. The noise was gone after the new shop first attempted fix and has not come back.

Come to Faxon garage to leave with more problems than you came in with!…read more I came to Faxon Garage for a tire installation and alignment. I get a call from the owner mid-service saying that all 4 of my tpms sensors are dead...which he installed for me only 3 years prior! Very convenient story but I paid up because I had considered selling my car. The craziest part was actually when I got my car back because the trunk hydraulic was busted so bad that I had to use heavy force to open and close it. I called the owner out on the trunk and he pressured me out of replacing them with oem because he said it was all the same...which was a complete lie. The new ones are temu garbage and every time I close my trunk I'm reminded by how sloppy this garage is. The cherry on top was that my tail lights got burned out from the alignment and I had to spend time and money to replace those too. Do not come to this shop because they will nickel and dime you for bs issues while still providing F tier service. If they think they can get away with an obviously broken trunk door how honest do you think they will be if they mess up your engine, brakes, or transmission?

I rarely write reviews, but I could not have better things to say about this shop…read more From oil changes, tires, brake pads + rotors, and preventative maintenance -- this shop has provided exceptional service since the time I started going there (1.5 years ago). All the mechanics are quick, efficient, and very professional in every aspect when it comes to servicing vehicles. In addition, Ping is very well-versed in explaining exactly what the mechanics will be performing on your vehicle; as well as offering an honest suggestion on whether or not something actually needs to be serviced (a lot of shops do not have this kind of morale and are just trying to make money off of you). The overall vibe/essence of this service station exudes a light, happy, and most importantly professional atmosphere where all the mechanics act urgently to resolve your issues. You truly feel taken care of here. I full-heartedly recommend this amazing shop to anyone who's looking to get their car tuned-up/fixed/serviced. With gratitude, Johnson

I did a few oil changes and tire rotations with Hayden Autocare, the workers who did the tire…read morerotation messed up my wheel lock key. I ended up changing the wheel lock and they messed it up again! I stopped going back to them. If you get a tire rotation from this auto shop, make sure you take a photo of your wheel lock before they operate on your car.

Date of service 5/15/26. Great experience at Palace Auto Services. Quick friendly service, very…read morecost effective, easy to make appointment and ready when promised. Rather than replace an entire splash guard assembly that had come loose, saved me a bunch of money by bending it back into shape and re-attaching. Work performed on 2020 Honda Clarity: Splash guard re-attach Transmission fluid replace Brake fluid replace Tire rotation

"Oui" Y, is always helpful and efficient. He does not price gouge and tries to be good about…read moregetting your vehicle fixed expeditiously.

Went for an oil change, service was quick and staff members were friendly, great prices!read more

At first they treated me with honesty. They were honest about the work they needed to do on my car…read morebut as time went on I took my car for one thing and a day later the engine light went on, I took it in to get it fixed and they fix it and I pay for it and the same thing happened the following day so I had to pay for additional work. This happened to me about three times.and they would fix one thing and another thing magically won't be wrong with my car and every charge was higher and higher. There's one guy that is very honest that is always there in the morning, but there are two guys that are like leeches. They try to charge you for everything and sometimes it gets to a point where you just wanna get a new car instead before you go there do your research and don't trust everything they said from the get-go

From February 2020 through October 2021, my catalytic converter was stolen three times. (The third…read moretime, I had an anti-theft shield, but the thieves cut the CC up within the shield and fished it out in parts.) When I got it repaired and a new shield installed in 2021, I hoped the new anti-theft additions to the shield would mean I'd never again experience the dreaded no-catalytic-converter roar when I started my car. I was lucky for a while, and even in my year-and-a-half in the Mission District, which has a far higher rate of auto theft and vandalism than my original/current neighborhood, my CC survived. Unfortunately, within a few weeks of moving back to my rebuilt flat, my old neighborhood welcomed me back by stealing my CC for the fourth time! This time, however, the insurance company totaled my car. Although I bought the car back from them, I would need to get my title changed to a salvage title and eventually to a revived title. That's where Advance Auto Care comes in. You see, even though my 2025 CC-less car was largely identical to my 2021 CC-less car, the California DMV considers total losses to be something requiring all kinds of fees, inspections, and paperwork. In order to keep my car on the road, I would need to get it VIN-confirmed (TBD), smog-checked (done), and safety-inspected (done, hence this review). I figured the safety inspection would be just a formality, but it's a little bit more complicated and a lot more expensive than that. You can only get your vehicle inspected at specific shops, and while the DMV website claims that inspections range from $80 to $100, I found some shops that were charging almost $350 and none that were charged less than $200. I called Advance Auto Care, and they said they could do an inspection for $280, to be paid whether or not I passed. They said it was first come, first served, so I picked a day and drove to the location in the Bayview on their Yelp listing. But their Yelp listing was more than a decade old, and they had since moved to 3rd Street on the Central Waterfront. So I had to drive all the way there. They took my car, and I took the train to Dogpatch and found someplace to eat. Less than an hour later, they called me and told me my car was ready to be picked up. I was elated because the person didn't say anything about my car failing the test, but I asked anyway, and he said, "No, you didn't pass. You need front brakes and you need to fix your tire-pressure sensor." Way to bury the lede, bro. I would have needed new brakes no matter what, so my car would not have passed the test, but I really wish I would have known that the stupid sensor light was an issue. See, old Priuses were designed stupidly. Each tire has a sensor that determines the tire pressure, and it if gets too low, a light on your dashboard lights up. Ridiculously, the light doesn't indicate *which* tire's pressure is low, and each of those sensors has a battery, and each of those batteries will die eventually, so even if your tire pressure is fine, you'll have a "safety" light on your dashboard on when those sensor batteries die, and you'll have no idea which one(s) is/are dead. So because of a stupid car design, I spent $280 that I didn't need to spend, because I should have known that my car wouldn't pass the inspection, and come to think of it, the moment the technician turned on the ignition, he should have told me that and saved me some money. Anyway, I had to get the front brakes done and a pressure-sensor battery replaced (with two of the three remaining having low batteries as well) at another shop, mainly because Advance Auto Care didn't have time to do my brakes within a week. I eventually had to do the whole rigamarole over again, right down to the AAC guy calling me and telling me my car was ready again without telling me whether it had passed. Thankfully, it did this time, but I paid a total of $560 to this place for what amounted to a single inspection, because the second time, the light clearly wasn't on, and I could prove that another garage had fixed my brakes. I'm not claiming that Advance Auto Care did anything illegal or wrong, and I knew that I would have to pay for the test even if the car didn't pass, but a little warning about any of the dashboard lights would have been helpful. The two men I dealt with were efficient, and both inspections were completed quickly. Strangely, I paid when I picked up my car the first time, but the second time, I had to pay before the inspection. I'm not sure why. And if you're wondering why I took it back to the place that annoyed me, I felt that I needed to, because a different shop might have found an additional problem, whereas if AAC had still failed the car, then I could make a colorable argument for why it should have passed--or if it had failed because of either of the original problems, I could get the mechanic that did the repairs to pay for the additional inspections.

I walked in and out for a smog check in about 20 min after calling the day before to confirm…read morethey'll be able to take me. Great, friendly service.