One visit to this dentist was a microcosm of everything that is wrong with the health care industry…read morethese days. I visited from out of town and came to see the dentist as an emergency patient as I was in some discomfort. The visit should have been a consult with the dentist so I could articulate the problem followed by tests and diagnosis. Not here. Off the bat the receptionist presented me with an almost $400 bill for tests that needed to be done before I even got face time with the dentist. My spidey sense told me that something was off here. I should have just walked out. After pushing back on tests that would have been done on teeth that do not even exist I was told "well just pay now and we will refund later". I was therefore forced to pay for a $150 cone beam scan that was not needed nor did the dentist ever even look at! When all was said and done in the end I paid $300 out of pocket for a 5 minute consult with the dentist who told me that she was really not the right dentist to treat me in the first place. Dr Chen needs to understand that money does not grow on trees. I get it. Let's run a battery of tests on patients so we can get them in and out and on to the next. The cost to excessive testing comes from the patients wallet and this is why my visit was a complete waste of time and money. Dr Chen needs to seriously evaluate the patient experience from start to finish and make changes accordingly. She needs to start by figuring out what the patient needs and what tests to run that can further the patients treatment. Doctor was very kind and had a good manner but I would never ever come back

im giving two stars simply because I know somewhere, somehow she cared but wasn't feeling it the…read moreday I was there. after assessing the tooth, received two numbing injections. one seemed to be miss-guided since my jaw immediately ached and I found I could hardly open my mouth. after popping my temporary crown off, we immediately discovered the tooth was not numb. she wanted to check to see why. just the air and a little examining the tooth sent so much pain. truly intolerable. her response to me..."i haven't even touched you yet". still feeling the pain of her cold pick and tool, I hear her say again in an irritated voice, I haven't touched you yet. instead of more numbing, she sent me home with rx for antibiotics. the tooth was cracked, not infected. come back in 2 1/2 weeks she says. get to pharmacy and am told they need to call her because the rx sent in was twice the amount that is normally requested. I canceled my appointment with her and consulted my dentist turns out, I did not need a root canal. now waiting for my permanent crown to be made. have never felt such a disconnect with a professional as I did with her.

Absolutely the best! Most conscientious office! Very nice very helpful! I would highly recommendread more

Excellent practice! Very friendly and helpful! Very professional! I would highly recommend Dr…read morePla!

Everyone here is so friendly, gentle and calm. My husband and I came here but soon, we started…read morebringing the kids when the children's dentist was too over stimulating. The hygienists are very knowledgeable and helpful. You will not be disappointed if you choose BLFD as your dentist.

Dr. Romberg is no longer at Bonney Lake Family Dental. There was no notification to patients that…read morehe was leaving. There have been a lot of other staff changes and service is not the same. My family and I are leaving Bonney Lake Family Dental. We will follow Dr. Romberg to wherever he has gone, if we can find him.

Great staff! GREAT! From my fist call to schedule my appointment, to the pleasant welcome when I…read morearrived, to the extraordinary care I was shown during my visit. Have never rated a dental office, but worth the time to say- YES! If I have to shell out $1000 on dental work, I left glad it was to a group of friendly professionals!

Dr. Gill was gentle, informative, efficient, and compassionate. Not somewhere you want to be for…read moreyour young daughter, but if you need to have any highly skilled dental work done this is the place to do it. The office staff are friendly and inviting. Any future procedures needed in our family we will have done here. Thank you Anchor Endodontics. We appreciate you!

I had called several other offices before this one and everyone was so curt and rude. This staff…read morewas kind, helpful and got me right in! It was all smiles from not only the staff but other customers as well. The prices were totally manageable even without insurance. Excited to make this my new dental provider.

I never thought I would be reviewing a dentist office. But here I am…read more Here is the bottom line. What a fantastic establishment with extra fantastic people. Unfortunately, the doc wasn't there but one of the other dental techs was there. Let's call her K. Unreal. I'm so many ways. If how K operated is any indication of how Dr. C is.....which I know it is because I have had family come here....then this place is a no brainer to go to for dental work. I want to say that I addressed my hesitations regarding dental work....specifically, a contraption called...the Cavitron. For those who don't know, the Cavitron version 1 alpha was designed specifically for inducing unbearable and unimaginable pain for which you will be permanently scared for the rest of your life. So much so...even hearing the word Cavitron takes you back to the seat and reliving the trauma. I told K my experience and she reassured me that the old model is bad, she's going to use the newer model but will do some fine tuning work manually so as not to take me back to a bad place. She was amazing. I had to tell K at the end of my session how masterful she was and also that she provided me with much closure from my past. K spoke highly of the dentist as well as what they do there. Don't believe me? Call and try to make a new patient appointment. I had to wait 6 months.....there is a reason for that. This place is top notch. Rarely does it happen where I have one experience completely dispel my fear as well as define an establishment based on limited exposure. This is that place. I just know it. What a amazing experience. I made my 6 month follow up before leaving and I intend to go. Again, if you want a fantastic experience and a place that knows what they are doing for dental work and are not afraid to go above and beyond to make it a good experience for you....this is the place. See you all in 6 months.

This practice is so darned good…read more I literally wish I had more opportunity to recommend them to people. They treat their patients like absolute gold, are compassionate, professional, and technically excellent. Office staff is unfailingly friendly, responsive and helpful. They should give classes on how to run a practice and hire good people.

Dr. West and his team are phenomenal. I especially had a wonderful experience with Ericka who…read moreshowed great attention to detail and kindness during my visits to have a root canal (from a different endodontist in a previous state I lived in) re-done. Ericka performed the majority of my initial appointment to prepare for my root canal, and it went by quickly and efficiently. She's a pleasure to talk to and she clearly explained my case and alongside Dr. West, explained the plan for the root canal My root canal performed by Dr. West was ENTIRELY pain free. I was very comfortable during the whole procedure and could tell that he was being very thorough. It is evident that he takes tremendous pride in his work, and he has a beautiful office and practice to show for it. It's definitely no accident that his team is comprised of the kind, communicative people I had the pleasure of interacting with; dental work/root canals can be stressful, but I never once felt stressed in his team's care. The billing department was simple to work with and handled my insurance seamlessly. Rio called me to assure all my information was correct and to had a quote of my bill in time for me to review before my appointment. She had clear numbers outlined for me and helped me devise a simple payment plan for my treatment. From walking in to leaving, my appointments here have been so smooth and professional. I was originally referred from my dentist at Stadium Dental and am so happy that I scheduled with Dr. West!

These DDS Ladies are so good I took a nap while having my root canal done. No kidding, some of the…read morebest dental work san pain ever. Lovely staff and office setting. All the other patients yesterday were smiling prior to their drill work too(or tooth), rather than cringing. If you need drill work try these folks first, you will not be disappointed.

No one wants a root canal…read more But if you need one, RUN- DON'T WALK - TO SEE DR. COHEN at West Seattle Endodontics. I was petrified of this procedure. Dr. Cohen has excellent bedside manner and talked me through my concerns with pragmatism and empathy. Ultimately, the procedure was completely painless (not exaggerating) and I didn't even have pain the next day. I have never felt more confident in a medical provider. And when you're immobile for 90 minutes, you also pick up on conversations around you... Dr. Cohen guided her tech in a way that was direct and instructive while also being humble and respectful. In this day and age, I am extra happy to take my business to someone who is not just an exceptional clinician but also seems like a good human. If I'd known this was going to be so easy, I wouldn't have waited. So stop worrying about your root canal. Call Dr. Cohen.

My regular dentist referred me here for a root canal. At the initial appointment they were very…read morepolite and professional and Dr. Naini explained it well to me. Then at the actual root canal they were even better. The hygienist was very sweet and took really good care of me and the whole thing was quick and nice and both her and Dr. Naini were very kind and professional and thoughtful. I hope I don't have to have another visit, but if I do it will be one where I don't go into fearful and scared and concerned. Thank you.

Dr. Naini was very kind and explained everything that needed to be done with my root canal. It's…read morealso important to note that she explained she was doing while it was happening, putting me at ease. She makes sure patients are comfortable with numbing appropriately. Also told me clearly what next steps were with my other dentists office as far as a crown, and other suggested work. She and all the other staff made me feel very comfortable.

I went in for my first root canal today, and I'll admit I was pretty nervous. Dr. Goerig and his…read moreentire staff went out of their way to make sure I was comfortable and relaxed from the moment I arrived. Throughout the procedure, they explained exactly what they were doing and what to expect, which really helped put me at ease. Even the numbing injections (whatever they use these days!) were virtually painless. I was also impressed by how much modern technology they use. The equipment and techniques were far beyond what I expected. If you ever find yourself needing a root canal, I highly recommend putting Dr. Goerig and his team at the top of your list. They made what I expected to be a stressful experience surprisingly comfortable.

Idk who the long haired (man? woman?) receptionist was in there today, but when you see a patient…read morewalk in (with somebody in nursing scrubs who hands you the paperwork for patient and starts answering your questions) it's probably safe to assume the patient is not in any condition to be talking...I didn't SAY "hey dipshit, you are a dental facility right? and you'd think you'd recognize the 'mouth's numb' and/or 'in pain' look?" But unless you're some kind of developmentally impaired individual, you catch my drift. So maybe direct your questions to the person who ISN'T having trouble speaking. And when you get asked the question, "Did you just ask me to confirm the phone number *I* wrote down and handed to you as my own?" don't start with that "had to checcckk" attitude. If you were doing your job even slightly concerned for patient comfort you would have read the number back if you had questions and asked for yes or no as a respons, or asked the person with me. It's almost like NW Endo considered everything except who staffs the front desk. Find a different Endodontic Specialist. The front desk is hot garbage.

I can't say enough good about this place! I needed a root canal and previous treatments were…read moregiving me nightmares. Everyone was so nice!!! They explained every step along the way ( even showing the before and after). After 3 numbing shots I even dozed a little during the procedure! Done in about 1 hour with no additional shots (rare for me) and aftercare was explained with contact information if I needed it! Thanks Dr Raj and team for a wonderful visit.

The quality of care and getting me in the same day was great; I was in pain. However, because my…read moredental insurance wasn't a participating carrier I had to pay in full up front for a single root canal; $2,200!! I regret not asking for the cost up front. My insurance is paying under $500; which will be refunded by check. The practice would not offer any kind of private pay or under insured discount. I'm a fan of capitalism, just not GREEDY capitalism.