I called needing an emergency appointment, was seen the very next day, and was scheduled for oral…read moresurgery just a few days later. Dr. Kang, Dr. Ellis, and their entire staff were incredibly friendly, efficient, and compassionate. They worked hard to make sure I got my smile back almost exactly as it was before. When there was a tiny hiccup along the way (that wasn't even their fault!), they were quick to make it right. I had spent a long time avoiding the dentist because I was afraid of being judged. This team completely changed that experience for me. They were so empathetic, kind, and reassuring, and for the first time in a very long time, I can honestly say I won't be avoiding the dentist anymore. 10/10 would recommend!

I wanted to take a moment to recognize the incredible care I've received from Dr. Kang and her…read moreassistants, Sadaf and Saylor. Over the past year, I've had some unexpected challenges with my bite following dental work. Sometimes our mouths change and adapt in ways we don't anticipate, and although the process has been frustrating at times, I've never felt like the team stopped trying to find the best solution. What has stood out to me most is Dr. Kang's commitment to doing things thoroughly rather than taking the easiest or fastest route. She's been willing to reassess my bite, remake crowns when she wasn't completely satisfied with them, and continue working toward a result that feels right instead of settling for "good enough." That level of integrity and attention to detail means a lot. Sadaf and Saylor have also been incredibly kind, patient, and supportive throughout the process. They've always taken the time to listen to my concerns, answer my questions, and make me feel comfortable during each visit. Their compassion and professionalism have made a difficult situation much easier to navigate. Dental work isn't always a straightforward journey, and every person's mouth responds differently. I'm grateful to have a team that genuinely cares about their patients and is committed to providing thoughtful, high-quality care. Thank you, Dr. Kang, Sadaf, and Saylor, for your dedication and for continuing to work with me every step of the way.

Was able to quickly get an appointment for our kiddo, no problem. Staff was kind and efficient…read more Trouble finding parking midday but it's not usually an issue.

Friendly and knowledgeable staff. Gentle yet effective. I actually look forward to my visits.read more

The front desk lady is super rude and unfriendly! I will not be going back. Her tone and what she…read morewas saying was so unprofessional!

No "hygienist" at the Lakewood office!!! I went in for a 6…read moremonth "cleaning". The "assistant" took x-rays, polished and flossed my teeth. Then the Dr. came in and reviewed the x-rays and looked at my teeth. She proceeded to use the utensil to remove the plaque from the back of the two bottom teeth. And that was it!!! I was done. No plaque removal from the rest of my teeth. No measurements of my pockets. And this was a 6 month cleaning!! When I questioned this, they said "this is how we do it here, The doctor does the cleaning". I continued saying, "but my teeth weren't cleaned". And they said, "but this is how we do it here". I've been going to the dentist for 50 plus years and have never been to a dentist that didn't have a hygienist to do the cleaning of the teeth. Needless to say, I left very disappointed.

I waited a week after my appointment to write this review, just to see if my opinion would be…read morebetter when I wasn't so aggravated with the situation. No, my opinion hasn't improved. Dr. Rohdy may be a fine dentist, he seemed knowledgeable, but I wouldn't consider letting him work on my teeth after having to deal with his office policies, misleading website, condescending manner and the rather brusque and rough hygienist. I contacted his office on Tuesday July 7th , I had lost a crown on a molar the Friday beforehand and my dentist was out of town. His receptionist made an appointment for the next week, stating that they were "full up." I booked the appointment, but kept trying to get in elsewhere. I did finally get into an emergency dentist and have the crown replaced prior to this appointment, but I kept the appointment because my dentist wasn't close and was difficult to get in to see on my schedule. I arrived at the office, it's a normal small dental office, was greeted and checked in by the friendly receptionist. (On a side note, I tried to use the guest WiFi, but it did not work.). I was shortly taken back to a room by the hygienist. I was rather taken aback that she thought I was there for a cleaning! If I had not had that tooth fixed, it would have been uncrowned and I would have been in pain unable to eat or drink anything but tepid water for 12 days. ( a fact that I did explain to the receptionist when I made the appointment, in the hopes that I could get in earlier) 12 days! And they thought I would be happy with a teeth cleaning and exam and to come back another time to get that crown fixed. Thank god for an emergency dentist in Federal Way. I go ahead with the cleaning and exam, because 1. I'm there, 2. I've already had to take time off of work and 3. I do need a new dentist. She takes x rays. Then she proceeds to manually scrape at my teeth. She was not gentle, nor was this pleasant. (I haven't had a manual dental cleaning in over 20 years, every dental office I have been to has the "sonic/water jet" device that they remove tarter with). This torture is finally over, and I meet Dr. Rohdy. He gives me his assessment, and it's not great, several crowns need to be replaced, at least one filling needs to be replaced with a crown and a couple of small fillings need to be taken care of. (I was a bit taken aback, it was only 8 months since my last cleaning and exam and my dentist hadn't said anything about replacing crowns or fillings) As I am speaking with Dr. Rohdy, a mention that if I proceeded I would want to take care of as much as possible in one visit. I fear dental treatment, like many people, and require Oral Sedation with Halcyon. He then said he didn't provide sedation. I was very puzzled, as it's listed on his website. He said that the site didn't say he performed sedation dentistry, just that sedation dentistry is an option for people, that he was "just giving people information". I thank him for his time, tell him I will look for treatment elsewhere and leave. I then go back and check his website. How could I have confused basic information with a service being offered? In my opinion, because his website is set up to make you believe that sedation dentistry IS a service he provides. Go to his site, click procedures, and behold sedation dentistry is listed. Click on "sedation dentistry " and read all about your options for sedation. Read the entire page. See the nice little statement at the end? "To see what options are available for your visit, or if you have questions or concerns about sedation dentistry, please contact our Auburn dental office today!" That more than infers that Dr. Rodhy provides sedation dentistry. Am I mad? No. Irritated? Yes. Dr. Rohdy wasted my time (had I still been in pain the entire time I would indeed be mad), he wasted my insurance benefits on a trip to his office when I can't have another cleaning or exam for 6 months, making it hard to find and "interview" a new dentist. He tried to make me feel ignorant because I was somehow confused by his website. His hygienist took out her aggression on my teeth and gums. But the worse thing is...this "top dentist" appears to be willfully misleading potential patients. The question is..to what end? Is he a good dentist? I honestly don't know. But, I am not willing to take a chance and find

I recently required a lot of dental work. Dr. Rohdy was great to work with, and he did an…read moreexcellent job. His staff also was wonderful. I highly recommend this dental practice.

Dr. de la Paz is such an amazing dentist…read more After my traumatic incident in Lakewood at another dental clinic i am shocked to say that going to Bright Smiles is therapeutic. Yes I said therapeutic. The staff is so kind, professional, and never judgemental. Dr. de la Paz always is gentle and very quick with his work. I also like the Christian music in the office. Thank you.

They did good work.Everything was good.People were nice, but yeah, they told me one price, but by…read morethe end of everything.It was almost double that which was not a good experience

I went to this dental office after previously seeing another dentist, because my daughter's…read moreinsurance was not accepted at the previous clinic. During my checkup, I was told I needed six or more crowns along with several fillings, which immediately raised concerns, because the other clinic never told me of such. After having one filling done, I began experiencing pain in a tooth that had never bothered me before the appointment. When I later discussed this with my family, they expressed concern that the treatment may have caused the issue rather than helped it. Over a month later, the office contacted me to ask whether I wanted to move forward with the crowns. (The gentlemen calling, said the doctor wanted to know if I want to start treatment with one crown) By that time, I had already decided not to return. My husband and daughter were also seen the same week and both felt uncomfortable with their visits. Based on our experiences, we do not trust the treatment recommendations and have chosen to seek care elsewhere. I would encourage others to ask questions and consider second opinions before proceeding with extensive dental work here

I haven't seen a dentist in about 11 or 12 years, (working for Korean employers means you're…read moreprobably not getting health or dental benefits) so I've been neglecting my teeth for quite some time. Now that I finally have dental benefits, I decided to try btyDENTAL. I'm very happy that I chose this practice. Dr. Dom is very good at his job. During the consultation phase, he explained all the options I had and what the pros and cons were for each. He made it very easy for me to decide on my plan of action to get myself to better health for my teeth (and gums). During the two procedures so far (deep cleanings) he was very efficient and thorough in making sure that he got everything out. The two assistants that took care of me are amazing! I'll start with Reggie. She took care of all the x-rays and assisted Dr. Dom during the deep clean procedures. She has an awesome personality that put me at ease. I was very nervous and apologetic for what she was about to deal with because my teeth are jacked. She assured me not to worry and that their team was there to get me fixed up. After the cleaning procedures, Anahi took care of the polishing, flossing and fluoride wash and things like that. She also put me at ease and took very good care of my teeth. Both Reggie and Anahi have great singing voices btw and they will usually be singing along with the radio while working. Little things like that helped me feel comfortable during the procedures. After Anahi was singing along to Paparazzi, I showed her my video clips of the Gaga concert I went to and she just gushed with jealousy. Everyone at the practice is great! Dr. Dom has put together an amazing team that actually cares about their patients. Highly recommend.

I've had such a great experience with this office. My fillings were done quickly and comfortably…read morewith Dr James, my cleanings are always great. I'm currently doing clear aligners with them and that's also been going well. Everyone I've interacted with has been kind, helpful, and genuinely welcoming . Going to the dentist isn't something most people look forward to, but having an office you trust makes such a difference when it comes to having treatment done.

Very knowledgeable and caring team, I had a great experience getting established here!read more

I was referred to this location from my dentist at the Bonney Lake Gentle Dental office, as this is…read morewhere one of their companies' only Endodontist practices. I have never been treated so poorly by a so called professional. Michelle Sue was curt and condescending in her interaction with me. Despite my attempt to consider that she might be having an off day, her actions were unprofessional. In any case, this is no way to treat a patient, and I declined to schedule the appointment for the recommended treatment with her. I have scheduled an appointment with another Endo Specialist and will take my business elsewhere. The other staff in the office, the receptionist and the dental assistant who took the x-rays were kind and professional. This review does not include them.

Scam! bad customer service. Family will go somewhere else worst place we have been to wanted to…read moreextract baby teeth that fell out days later