I have been go to Gentle Dental in Bonney Lake for years. Always had great experience with the…read moredentist and the ladies at the front desk. Would recommend to anyone that needs dental care done.

Horrible insurance billing and communication. I was told my insurance was accepted and was even…read moregiven an estimate that stated the cleaning would be covered fully by insurance. 3 months later I get a bill for over $100 for that visit. When I called to ask about the bill, the front desk said that the provider they booked me with that day might not have been covered. When I asked why that wasnt communicated with me, they said they could just put a note for next time. They do not let their patients know if the "provider that day is covered by your insurance" and then send surprise bills.

Everyone here is so friendly, gentle and calm. My husband and I came here but soon, we started…read morebringing the kids when the children's dentist was too over stimulating. The hygienists are very knowledgeable and helpful. You will not be disappointed if you choose BLFD as your dentist.

Dr. Romberg is no longer at Bonney Lake Family Dental. There was no notification to patients that…read morehe was leaving. There have been a lot of other staff changes and service is not the same. My family and I are leaving Bonney Lake Family Dental. We will follow Dr. Romberg to wherever he has gone, if we can find him.

I just want to give a shoutout to Crescent dental in Bonney Lake! I'm on crutches and dropped my…read morelicense somewhere in the building or parking lot and was having to go to each floor and eaxh office looking for it. The desk ladies saw me and without a beat said "You're doing that on crutches? They told me to sit down and they would go to each building asking and looking for me". I'm not even their patient but the kindness they showed was something you don't see much these days. They have an awesome team working for them!

I highly recommend this dental practice for new or patients just wanting to make a change. I was…read morevisiting from out of State with a rush to get a temporary crown replaced. They got me right in, fixed the tooth and did not even charge me! Very kind of them. Thank you!

Pretty much anytime I come here I haven't had an issue and it's been about 5 or 6 years. The…read morehygienists are very nice and efficient and the dentist is quick but personable. The receptionists are always very friendly and nice. I think out of all the times I've been I have only had 1 cancellation (knock on wood) . Definitely recommend and feel comfortable that my husband soon has to start going here too since I know he'll be well taken care of.

Terrible and still paying for all the damage and not sustainable extensive teeth work done.read more

This is one of the worst dental facilities when it comes to billing. I had two implants placed and…read moreit was out of pocket $13,000 and that's including my insurance. I feel like that is some funny business when it comes to billing. The work was subpar and I had to go to Istanbul to get an entire mouth of crowns which cost $10,000. I now have a movie star smile. To add insult to injury Light Dental Studio had the nerve to send me another bill for over $1,000. They are a piece of shit!!!!

I have been a loyal patient of Light Dental Studios for over a 15 years, my entire family has been…read more I went in for a Dental Checkup & cleaning in August of 2025, where it was determined that I had a cavity on my tooth behind my canine on my left side. We scheduled an appt for a month out and I went in on Sept 17th of 2025 for that cavity filling. I saw a new dentist I hadn't met before, Dr. Benoit. She got right to work and tried to fit me in vain with a clamp on said tooth for the filling. She had to try 5 times and with some force to get the clamp on. She finally did and got to work on the filling. When she was finished, she took the clamp off and my crown that was on the tooth behind it came with it. I was in shock as she held up my tooth in front of me and told me with a very laissez-faire approach that not only was I now missing a tooth but that it broke off at the gumline and I would now need an implant. I was in deep shock and didn't know what to do. Not one mention of my crown needing to be replaced, cracked or otherwise. Not at my appt for my cleaning and not prior to forcing the clamp on to the tooth beside it. What happened next was I worked with their Executive Admin, Katie Hogan on a plan to repair said tooth. Their plan was to use up every bit of my insurance and give me about a 20% discount off their services to get said implant in place. Until my insurance changed due to my husband's sudden job loss. We switched it out pretty quickly however they didn't wait til I had the new insurance in place before letting me know I would be paying a heftier price tag that I had originally thought. I paid $1895.00 for a removal of my tooth, bone graft, an implant placement on Dec 12th of 2025. They did the removal and the bone graft. I reached out to their office and asked about a refund for the one line item they had not completed which was the implant placement. My out of pocket to them for the service was $367.20 and I paid it/ They sent me a check for $321.10. They said it was for a billing code change since they did not do the implant placement at the time of bone graft. Fully understandable, however now here is where it gets interesting. I checked with my insurance carrier and they have no such claim yet this dentist office said this claim had already been processed and paid?? The only claim they have for that date of service was the removal of my tooth. That was it. I have asked for an explanation of benefits but so far no dice. My next step is to file a complaint with the DQAC, which is the Dental Quality Insurance Commission. I would NEVER EVER trust this dental practice to work on my teeth ever again and I definitely feel that Dr Benoit should find herself a new career because she's got terrible bedside manner and an inability to handle tough situations when they arise. Katie Hogan, although pleasant to speak with....focused more on what she believes is fair treatment even telling me she is "moved" by the level of discounting provided to me which as I stated was about 20% maybe even less than that when you consider my insurance paid for the majority and well so did I. Why would they make a claim that my insurance paid and processed a payment when they haven't?? How this has affected me you may be asking yourself....well, it's cost me a ton of time, frustration and money....but that is beside the point. I don't fully smile anymore, to do so would show my entire upper row of teeth, where said tooth is missing. I don't laugh without covering my mouth, I am mortified of pics of me taken from "that side" even in close situations with family and worse when I am at a public speaking event which is often, in fact it's my entire job. So I'd ask you, after reading about my experience....would you want the same?

Dentist will not stand behind her shoddy work. The staff comes and goes at an amazing rate. They…read morehire people with a heartbeat. The real office is in Renton or possibly Kent. The hygienist tries to bully people, and expects to be paid in advance. Started off to be a decent place and went downhill quickly.

I went to this clinic with an emergency. I have a dental background so when I went in I told the…read morereceptionist I was pretty sure I had an access on a broken bicuspid. I filled out the medical questionnaire and gave it briefly to the receptionist to give to the doctor. I had x-rays and went to the exam room. There were 2 assistants there. One of them said he would be taking care of my tooth. I told him I needed to be premeditated with antibiotics before any gentle procedures because I had joint replacements. I asked could they do it in the clinic or did I have to do the 10 day course and come back in 2 weeks. I think he wasn't sure what to do so he went to talk to the dentist in her office where she had apparently been viewing my x-rays. He looked briefly at my tooth. I thought the dr would come in and go over my medical history. I thought she would bring in my x rays and talk briefly about my the extraction. Now this is the UNBELIEVABLE part. At NO time did this woman ever come in to the exam room. At NO time did she ever speak to me. Not ONE word. I only saw her when she rolled her office chair out to sit next to the receptionist as I was paying for my visit and asking questions about payment plans. Then the RECEPTIONIST told me I needed medical clearance from my Dr before they could do any work on me I was a little confused by all this and realized the Dr was sitting right there and still had not said one word. Wouldn't you think her being the Dr would have talked to me about that instead of having her receptionist try to stumble through some sort of explaination? She never said ONE word. Earlier I did hear her tell her assistant my tooth was "unsalvigable ". No kidding. In my 77 years I have never seen such BAZAAR behavior. They never gave me a diagnosis. I guess I did that myself​ and pretty t y much laid out my own treatment. There was never any courtesy at all from her. There was no professionalism in that clinic at all. It was absolute arrogance on her part. What kind of person behaves that way? Maybe because I declined any interest in an implant ,bone graft or cosmetic procedure she wasn't interested in speaking to me. I don't know hername because she never bothered to introduce herself. She did have a nice picture on the receptionist desk saying she builds strong bonds with her patients etc.ect. i believe her name is dr Alkebßi.had to look at their ad on line.​

Kelly was outstanding in preparing and executing my dental needs. Dr. C was also awesome in…read moretreating my replacement filling with care & skill.

Warm, caring l, considerate and informative. My dentist completed 4 fillings in my front teeth…read more There is no trace of the work. The process was pain free. They were considerate and helpful in answering all my questions. I've been going there for years and would not go elsewhere.

I started at Ecologic Dentistry a few days ago as a new patient with Dr. Yamashiro. When I first…read morewalked into the office, I was greeted by a very pleasant and welcoming receptionist. This helped me to feel more comfortable and relaxed! I believe that the front desk "mood" and attitude can set the stage for the entire dental visit in most cases! I did not have to wait very long to be escorted to one of the dental operative rooms by another friendly and welcoming face, who was the dental assistant. Once I was seated, the dental assistant took my BP and temperature and asked a few preliminary questions about the reason for my dental visit. Next, Dr. Yamashiro entered the room, and we discussed my dental background history and the reasons I had come to this office. I had been given a referral by my daughter, who is a patient at this office. She had researched Dr. Yamashiro's philosophy about a comprehensive approach to dentistry, and I was actually delighted to hear about this! I highly recommend that you check out the Ecologic Dentistry website to see all that Dr. Yamashiro offers through her dental care - it truly is from a "comprehensive" dental perspective! In my situation, my main dental concern was a broken, partially missing lower front tooth and a chipped lower front tooth sitting side by side. This had created the appearance of a gaping hole in the front of my lower dental arch, which looked like I had a missing tooth! I had become self-conscious and hesitant to laugh, talk or even smile! Dr. Yamashiro totally restored these broken and missing areas to perfection, in my opinion, and it was a painless experience for me as well! She matched the dental material color to the color of my enamel flawlessly! In addition, there are no signs that there was ever a broken or chipped tooth! Truly amazing work! I think my lower front teeth look better now than when they existed in their original condition before they were broken and chipped! Dr. Yamashiro is a very careful, gentle and kind dentist; however, she takes her work performance seriously and will do the best possible job! I was an RDH for 37 years, so I know a bit about great dentistry, and she definitely gets my 5-star vote of confidence!

They got me in quickly as a new patient, spent a lot of time with me getting to know my concerns…read moreand question, and very knowledgeable about the problems I have going on. Nice and friendly staff! It's wonderful to have a holistic, natural dentist in town!

Stopped in since they just opened in town. Was greeted quickly with a warm smile. Wasn't…read moreexpecting to have a consult but to make an appointment. To my surprise, I didn't need to wait. Glad I stopped in!

From the owner: Located in Bonney Lake, WA, Aspen Dental provides comprehensive and affordable dental services. Our…read moreofferings include dentures, dental implants, routine dental check-ups, dental bridges, dental crowns, veneers, and emergency dental care. We prioritize delivering the highest quality of dental care, aiming to enhance your oral health and smile. We gladly accept most insurance plans, ensuring accessibility to dental care. Book your appointment online with Aspen Dental today.

Every single person was amazing they're all very compassionate and make you feel at ease. New…read moredoctor who worked on me today was the best I've ever had. All the wonderful girls are compassionate and reassure you are in great hands.

i first saw Dr David (Chamberlain) when the clinic opened and he had just moved to the area a few…read moreyears back. Not having the best insurance or teeth at the time, i was worried about the quality of the work and how i would be treated as someone with a lot of anxiety around dental procedures. i'm typically skeptical about chains or walk in dentists for a lot of reasons. prior to this I have always used private practice dentists with a preference for those able to sustain an office on their own. i just feel like you have to be a pretty good dentist to pull that off and keep the doors open without partners and multiple dentists in the office. my fears were totally unfounded and my experiences with Dr Dave have been great.