³ days without fuel and Marc said there was nothing he could do I am a valuation customer I can't…read morebelieve you dreated me like this I shouldn't have to go to another oil coompany

Terrible customer service! Had a scheduled oil delivery which took 3 days to get due to snow storm…read more We had an empty oil tank due to closing on the house a few days prior and previous owner left very little oil in tank. The day of delivery, the driver said he couldn't get down the block to deliver oil because he didn't think the road was plowed well enough. The road was plowed well and not icy at all. They said they would try again the next day. Since we took off work to be there the day before we requested a call to give a time. We got a call saying we were next stop. Since we were 30 mins away, we asked if they could give us some time to get there. We were 10 mins away and driver would not wait or come back. We were then told they would not come back for 3 more days. We were told someone had to be there with cash for delivery. We were not told we could use credit card and not have to be there. The woman who answered phone was very rude and unsympathetic and did not take complaint seriously. Would never use this company! Buyer beware. Management should listen to the way their employees speak to customers and work on service issues

Found the company through COD FUEL to do an annual tune up, technician came and told me 40 deposit…read moreI paid was to not be toward actual balance but just 40 dollars I paid to get their number. So I got stuck paying 40 dollars plus the actual tune up. Which was all a lie according to COD FUEL website seen below. $40.00 will be billed to your card at this time; It will be deducted from your total service bill when the work is completed. Please pay the balance of the service bill directly to the technician.

Update to my review below: I had Roy come back and give an…read moreestimate since it had been a year and olded boiler is in need of replacement. He quoted me a price and all that would be included as far as parts. A fair price. Not cheap but fair for what he promised. We scheduled a date and his crew showed up at 8:30 AM as promised (note he told me when I scheduled it is an all day job not a quick job) and they started working right away. Roy stopped by several times during ghe day to make sure no issues or problems!! After the install was completed They made sure all zones were working and heat coming up I can only say the work was excellent and well done! Area was all cleaned after. Professional, quality work! See the included pics to see install. That is quality work! Let me start out by saying, I do reviews on most places I do business with. I try to be fair, honest and give facts, not rants! I called Accurate Utilities, Inc. to schedule a boiler cleaning call. He advised me of an online cleaning special of $89.00 which included the needed parts for a standard Oil Burner tune up and the vacuuming of the boiler and flue pipe, which is a very fair price! We set the appointment for the following week. He called 3 days before and stated he would need to cancel the appointment since one of the guys would be out but offered to reschedule for another date. We set for the following week. between 8 and 12 noon. I called at 8:00 AM on the day of the appointment which Roy suggested to give me a better window of arrival time. He told me about 45 minutes to be there. They arrived 35 minutes later! They started to do a tune up and found a cracked plate which can not seal the boiler properly and a cracked boiler fire box lining. He gave me an estimate for repairs or replacement of the boiler. Also there was a major build up of ash in my chimney bottom which he quoted an additional $20 to remove. They showed me the spot and they were correct a major build up! Note to readers the Boiler is 35-37 plus years old! I agreed it is time to replace and not waste on repairs of an oil boiler that gave many years of reliable service. He gave me a quote of doing the complete job. It was a fair price and he explained all that would be replaced, also noted that they are his employees to replace the boiler which so many companies use sub-contractors to do the work and not all are good or do good work!

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Richard is great. He came with his camara and assessed my cottage 100' behind the Main House. He…read moreimmediately knew the problem informed me what it was, why it was happening, how he could resolve the problem and what I should do to permanently fix it. He did the job for the price he quoted on the phone. He even gave a written guarantee that if it need another clean out it was no charge. This is the only person anyone with a drain issue should call. His equipment is top notch he has all the latest machines to do it correctly. Thank You Richard for being a hard working honest company.

Only company delivering alkaline water to ny. Delivery is easy to set up and as promised!!!…read moreCustomer service is top tier....

I LOVE Tribeca Beverage Company. I really appreciate the customer service. They are so…read moreaccommodating & always answer the phone. I've never had any problems with delivery or anything else for that matter. I highly recommend them to anyone looking for a water service. And I love that they have 5 gallon GLASS bottles with a bottom feeder.

The delivery man was unable to access our oil tank due to a build up of snow behind our fence. It…read moredidn't allow him to reach the the oil tank. The temperature was very low and we could have run out of oil if not delivered. We were unable to do it ourselves and the delivery man offered to do it for us. He did this with professionalism and kindness. We are always surprised by the employees of this company and their willingly go beyond what would be expected, especially this young man. Thank you Tragar, for your obvious efforts to hire the best people to represent your organization, it doesn't go unnoticed. Many thanks

Terrible company! There is no emergency service at all!!!! No one even answers their phones!!!…read moreAvoid them!!! Its freezing out today, I pay for service and extra high oil costs to have the security of a full service company!!!! Find another company, tragar is horrible!!! No service at all!

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

I had a really good experience with this team. My main pipe running across my driveway was…read moredeteriorating so I needed to get it replaced. On top of that I had two cesspools that needed to be drained. This team did a great job to replace the main line, drain out my two cesspools and found and drained a third cesspool I didn't even know I had! And best of all great/competitive pricing. I shopped around for best pricing and they bet out everyone else by quite a lot! Will definitely be calling them for any plumbing or cesspool issues in the future.

I request service on Yelp and he responds back that he is booked. He apparently does not care about…read moremaking new customers.

Darwin was on time and explained the problem as well as the solution. We are very happy with the…read moreservice and quick response to our project. He resolved the problem efficiently. I highly recommend Darwin and Plumb works plumbing and heating.