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    Sunrise Medical

    5.0 (1 review)

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    4 years ago

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    Northwell Health Department of Dermatology

    Northwell Health Department of Dermatology

    2.6
    (16 reviews)
    0.6 mi

    This is a review of Dr. Sergey Rhektman, not the entire dept…read more My appointment was scheduled for 9:30 AM. I arrived early at 9:15 AM, yet I was not seen until 10:54 AM--over an hour past my appointment time. When the provider finally entered, there was no acknowledgment of the delay, no greeting, and no apology. He immediately began asking questions, demonstrating a clear lack of basic bedside manner and professionalism. More concerning, despite being part of my care team since the onset of my DRESS syndrome on March 2nd, the provider came to this visit without any thoughtful or proactive care plan. I was met with uncertainty and repeated statements like, "I don't know if there's anything we can do," which was both surprising and deeply disappointing. Given his full visibility into the severity and progression of my condition, I expected a clear path forward--especially regarding the lasting skin damage. Instead, there was a complete absence of direction, reflecting a serious gap in continuity of care, accountability, and patient-centered treatment. Overall, the experience felt dismissive and unproductive, leaving me questioning the value of the visit altogether.

    If I could give this place no stars I would. Last year I had a blackhead on my neck that I had…read moreremoved from here, fast forward to now it grew a cyst and it became infected and I urgently needed it to be removed. They came in looked at it and said there's nothing we can do. They squeezed it played with it, nothing we can do. They told me I need to find a surgical derm that can removed it. I find the surgeon here he says he can only do it May 21. Outrageous I cannot wait that long. I find another derm in Amityville, took me the next damn day, removed the infection put me on antibiotics, will take the root of it out next week when antibiotics are finished. He said if I would've waited until May 21st it would've been so bad and would've lead to other things. This place has lost a patient.

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    Northwell Health Department of Dermatology
    Northwell Health Department of Dermatology

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    Sunrise Medical - medcenters - Updated July 2026

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